I never post a bad review but with these apartments I have to. Yes theyre cheap at $700/mo for a 1 bedroom.Ive had the access panel for the ac in the shower fall on me twice now exposing tons of wires and I had to prop it up to shower because it wasnt fixed in a timely manner.Ive come home for a week to sewage backed up in my bathtub constantly.My ac unit had stopped working and they came out and verified and then didnt show up for a week till I called just to find out the ac guy went on vacation so I was out of luck. Given a window unit and didnt get a new ac unit for about 2 months.When the maintenance comes out to fix something expect to clean up their mess afterwards and find screws with the bottom of your foot.You like trash spilling out onto the parking lot blowing it around? It happens alot.Below me theyll reply saying sorry please contact us about how we can improve but they already know what needs to be done. Ive had better communication with an angry rattlesnake.

Love the staff here! Samba has been especially amazing. These guys actually care about their tenants and go above and beyond to help out! They officially feel like family and my kids are so happy here

Paying near 1000 a month for a 2 bedroom and can’t even have working AC. I had to buy 2 window units 1 for each room. Told maintenance multiple times about the issue and never gets fixed. It’s TOO HOT to not have functioning AC

I loved Lorene!! She did an awesome job getting me into a apartment in less than 2 weeks! I was really surprised and happy she got me in that fast. She considered everything I wanted and i love it! Im moving in this week and I cant wait to experience it. I would recommend talking to Lorene for any questions, she was GREAT!

LORENE DELACRUZ is awesome. If you need to get an apartment here at ReNew Midland I would recommend you to speak with Ms. LORENE. She was very nice friendly and helpful. This apartment complex is awesome to live in

Brittney did an awesome job with getting us into an apartment on such short notice! She helped in any and every way she could to make the move from Wyoming successful and into the apartment. I couldn’t have asked for a better person to help me with everything and answer all of my questions every time I called. I would 100% would recommend talking to Brittney if you have any questions or need any help. She was GREAT!

Great customer service. Lorene Delacruz was able to put me into my apartment in less than a week with all the correct information. She explained everything professionally and it helped a lot. I don’t have much to say about anything else at the moment but the staff was great!

Brittney Andres did an awesome job getting me the best deal on our new apartment. She was also very patient and helpful when It came time to do the application process! The apartment was absolutely what I was looking for my little family. Thank Y’all So Much!

Do not rent here. I have been living here since September. I dont understand how everyone has good things to say about Brittney, the leasing agent, the day i moved in she never showed up to give me my keys. I was waiting for her until eventually another agent had to help me. First day moving in there was a BUNCH of things that were already broken/ poorly fixed. My fridge was not cleaned, and my stovetop was covered in so much grease from it never being cleaned that it would begin to smoke. My heater went out after 2 weeks of me living there. I needed a new water heater, and when they installed it, it caused a leak and stained my ceiling in my room, they told me they would get a contractor to remove/ replace the stained ceiling, and they never did. What they did to, is come into my apartment without notifying me, painted over the ceiling, and left. I got home to the smell of paint, and a note that said painted over stain. Currently my dryer is broken and it took them 2 weeks for them to come and look at it, they said they will order one, but now we will wait and see how long that takes to come in. Some of these units are updated and some are not. Im literally paying the same rent for an outdated apartment. The apartments downstairs have new appliances/ look better, while as i am paying the same rent, and i feel like every week i have to file a new maintenance request. Overall this is just not a good apartment complex, the only good thing i have to say is that I dont have any problems with mice/ insects. I wish i could write a good review about this place, but honestly there isnt much nice things to say.

Brittney is the BEST! She was so helpful and enthusiastic in assisting me in getting my first apartment. Everything went perfectly thanks to her

Decided to look into these and incredibly pleased that I did so. The Apts. Themselves are incredibly nice especially for the price they are asking. I had a little trouble with the application process but Brittany was able to help me through the whole thing. She was incredibly kind and extremely helpful the whole time from the tour to the approval. Very pleased with my experience thus far.

Worst apartments in midland texas, really bad service, building are full of rats bugs etc. Water problems almost every 4 times a month, never answer office phone, and supposedly they dont have a superior manager... never going backP.S i have pictures of all this problems..

This Is a GREAT PLACE , FRIENDLY PEOPLE & GREAT ENVIRONMENT!!! GREAT PLACE TO MOVE IN AFTER NEEDING A apartment to live in unexpectedly!!! They worked hard for me and promptly!!! Brittany Anders is the Best... 🍻 🥂 🍻 🥂 🎈 🎊

‘Don’t be fooled. Pictures online is NOT what your apartment will look like (not even close). Management is unprofessional. Takes them a lifetime to give you any kind of deposit back. The property is dirty. Always trash everywhere.. always smells like weed around here. Sketchy area with sketchy people. Maintenance people are probably the best thing about this place.

Brittany was absolutely amazing!! So sweet and very happy to help. She made my move so easy and was almost more excited then me. She definitely made this experience more fun than I thought it’d be. These apartments have a beautiful landscape amazing views from the apartments and they are very spacious for an amazing price. Maintenance was quick fixing anything that I had to worry about everything was fast moving and absolute amazing customer service from everybody!! Definitely recommend!!

Loraine helped me with my move in. She was helpful and very nice.

We put in a request for a new lock on the front door ,still not fixed 2 notices later, dish machine is a mold factory and hasnt worked in 3 months they havent even looked at it, they will tow your car if you dont catch a flat tire before them. MY HOME IS NOT SECURE BECAUSE YOU DONT HAVE ANOTHER LOCK. ALMOST 2 MONTHS OF THIS YOU ARE IN BREACH OF YOUR OWN CONTRACT. And this is why there is an uncontrollable amount of flies

Just wanted to say thank you to Brittany for the help and making Midland my new home fast and easy. She was on top of everything in order to get a roof over my head. She’s very nice and will make you feel right at home. If anyone decides to look at these apartments definitely ask for Brittany.!

Horrible apartment. Got a move in deal, was supposed to move in Friday at 10 am called us and said come at 3, came at 3 apartment still wasn’t ready until 6pm on top of that they were still painting the apartment and strong fumes were coming from it. Washer and dryer didn’t work. Had to call the maintenance man several times alllll hours of the nights. Floor continued to leak! Had to come out and fix leaking multiple times. Fridge wasn’t working, ruined all meat that was in there. Now basically we can’t get our money back or move to another renew property. Wasn’t acknowledged of frequent leaks until AFTER we got the keys. Would not recommend.

Really great office staff. Brittney and Lorene are so patient and sweet. I needed a lot of help during the application process and they were there with me the entire time, through every step. They helped as much as I needed them to and never had any gross attitudes about it. Theyre spirits are kind.

DO NOT rent here!! I have never in my life left any kind of review anywhere but I’ve had it with this place. The staff is rude they seem to not care about helping you. Ive left multiple messages about issues and I would never would get a response. I’ve called and stopped by the office for maintenance issues. I didn’t have hot water for two weeks. The shut-off valve in my bathroom broke and maintenance took 30-45 mins to fix it so my apartment FLOODED as well as the apartment below! Oh but as soon as rent is due, they’re right on it!! Sad this was my first time renting so it also be my last time.

Omg Brittney was amazing!! I really love my apartment and dealing with the whole moving process was so easy because Brittney helped me every step of the way. If you want a good experience working with an agent ask for Brittney. Im so happy I moved to Renew .. Thanks

Been here for about a month move in was easy staff was polite and helpful always easy to reach if needed I needed some maintenance done on the day of the move in called the front office and they got everything fixed by the time I was back from eating out pool is nice always clean mail system is secure and easy to access my only complaint is apartment was advertised for the rent to be at least 100$ lower than what I pay now but I knew what I signing up for when they showed me my lease agreement so I would say to update the rates online I have the smallest single bed model that they offer i do feel rent should be a little lower than what I pay but other than that its been a great experience so far will update review towards the end of my lease

Hello to all! I would like to say Ms Brittany made my call and application process way smoother than I anticipated she honestly has a passion for what she does. Patience listening and most of doing her very best at helping you be within your budget. Thank you Renew for having a passionate person on your team many blessings to you and abundanceThank you New Tenant Almes Wallace

Brittney is on top of her game this is my first apartment she made the application process fast and easy!!The apartments are beautiful. Can’t wait to move in!! Definitely recommend this place.

The complex is dirty trash everywhere on the grounds and trash sitting outside apartments.

Went to look for an apartment here and ran into a nice , hard working young lady named brittany and i know shes gonna take care of everything !

Best move in I’ve ever had! Easy and smooth! No beating around the bush! Ask for Brittney! She’s definitely on her A game! She’ll definitely hook you up!

Brittany was my leasing agent and she was amazing!!! So very nice and respectful and helpful from start to finish!! Even when I called back multiple times with questions or concerns, she was very helpful and kind. Because of Brittanys help, I will be a new tenant at ReNew Midland very soon!! God bless you Brittany and thank you!!

The apartments look really nice, quiet and clean, love the staff everybody was super nice specially Lorene she helped me sign my lease and even came in on her off days to help us out and give us a tour she made the process quick and easy!

Samba was accurate, considerate, and thorough...I look forward to my new home... He was quick about getting my maintenance issues fixed the first day I moved in... Its not always about money but about compassion and understanding for other people... Thank you for making my move-in successful and I look forward to a successful and happy residency...

Brittany was such a great help to us when moving in! She’s also helped us with everything else along the way. Love the apartments love the amenities love the location everything about the apartments is great

Went for a tour this morning and I must say Brittney was so professional and pleasant! I was impressed by the apartment and the facilities. Put in my application right away! Cant wait to hear back, excited to call this my new home!!

Brittney walked me through the process that had some hiccups along the way, but addressed each issue with diligence. She made the process easy and is a reliable agent. Her customer service reassured me that i chose the right place.

Excellent customer service from Samba Sanchez he always has a smile on his face and made my office visits fun. Thanks for helping me get a nice apartment at a good price. Immensely grateful to you for everything you did for me and thank you very much for your patience and willingness to always help me. Five ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ for you🙌

Brittany was absolutely the best!! she was very efficient and answered every question I had, made the process so easy!!

I’m an old resident but I’ve had to go into the office for somethings since I’ve moved. Brittney was sooo informative, helpful, and willing to go the extra mile to help me. If she was there before I moved, maybe I wouldn’t have! 😁

Absolutely LOVE the people here. We’re moving in at the end of the month and our leasing agent, Brittney Anders was fantastic! She helped us sort out our applications and really made the process easy. So excited to be part of this community!

Ney Sanders contacted me to let me know about their move in specials. (I had left my information a few months back) thank you Brittney !!!!!! I immediately came to check the property.First impressions: The property was clean, the office was clean and smelled clean. The staff was friendly, the gym was being renovated with new equipment.The apartment first impression: the apartment is on the second floor, we have the slanted roof which makes the apartment feel larger. The restrooms have a normal size tub and the toilets are updated to those that save water. The washer and dryer are large and it’s included in my rent. I will have to say my least favorite room will be the kitchen. The kitchen tiny, the pantry is small and my appliances are outdated; the fridge is small and the counters are scratched. My apartments came with the washer and dryer which I do like a lot since they are big. We also have the trash pick up.There is no assigned parking but so far I haven’t had any trouble finding parking.The community for the most part is quiet. My neighbors are pleasant.Oh let’s not forget: there is a dog park a pretty large size on the property and a park just walking distance (not on property)Thank you Brittney for helping my family get situated we were very impressed with the care and customer service you welcomed us in with. Also the on site manager, Mr Todd is very nice.

Fast and easy procces to move in, Britney was very helpful. Great amenities and clean. Quiet and the peaceful. Staff is very helpful. Will recommend 5⭐

Omg Brittney did a wonderful job getting my daughter in her first apartment she made sure we was very comfortable while we waited for paperwork wasnt a long wait she got us in and out stress free thank u so much brittney u rock girl ill recommend her to any one she very sweet and talented and what she do.

Ask for Brittney! She did everything in her power to make sure I got in, and everything went as smooth as possible. Definitely the best experience I’ve had when getting an apartment.

Brittney was amazing she helped my mom with all paper work needed and wasn’t rude or seemed like she was annoyed when we would ask many questions she made the process so much easier than other places we had been! If you are looking for an apartment ask for her and you will not be disappointed!

Lorene was our leasing agent and she helped my fiancé and I get situated.

Britany is the Best Leasing agent i have come across, she got us in ASAP, not only did she get all the work done, she gave us the best food recommendations in Midland, TX...

Rented for 2-1/2 years here. Claudia leased my unit to me, she has always been a breath of fresh air, smiling, helpful and knowledgeable about all issues for the tenant. No matter what is going on in her day..she makes time for your visit Olga always greets everyone as they walk in gets your packages and helps if Claudia is out. and Deb, your maintenance person works very hard every day picking trash up around the complex insuring the grounds are clean. She always has a smile on her face and offers help with anything we might need. I have made great friends living here and will miss seeing everyone daily that made you feel like family....our pets will also miss living here. The grounds are landscaped perfect for cats to run around and our dog made several friends!! Thank you everyone Harry and I will miss you dearly!! Best wishes to you all!!Lori.

Please read below before renting Renew Midland.1) 2 bed 2 bath Apartment (Renew Midland) was rented in November 2019. After a week of moving in, the heater stopped working and requested for maintenance repair. After multiple requests, the management was unable to repair the heating system. With the freezing cold weather a heater was purchased from the Walmart after getting approval from the office staff working at the leasing office. When asked for reimbursement the management staff declined giving multiple reasons.2) Sewer clogged - When flushed the toilet, the water backs up in the bath tub. After the problem was reported, the maintenance guys repaired but used our personal bath towels from bathroom for cleaning the floor after the repair. However, the same problem arises (sewer clogged) after couple of weeks and the whole apartment started to stink with the toilet/bathroom waste. This time the maintenance guys took 5 days to repair which caused us to stay out of apartment.3.) After the heater was fixed, now the AC is inadequate to cool the apartment.4.) The apartment is unable to get cold water for shower and the temperature of water is almost the same as burning skin.Worst experience faced so far.

Dec 2019 I gotta say Brittney, Daniel, & the whole staff have made sure of making this home away from home. Thank you Brittney for all you did for us. I am loving Midland so far!!!/ July 2020 Unfortunately because of this covid 19 we had to leave Midland. I am praying things get better soon so I can come back to this awesome place I LOVED LIVING HERE & CANT WAIT TO BE BACK!!!

I have been living in this place for almost 3 years and I feel very well with the attention for part of the staff that works in the office particularly SAMBA Y OLGUITA. They are very nice with their kindness to the residents that we live here.

Came in for some Information, Brittney explained everything and also showed me around the place. Really good customer service.

Brittney, helped me out. She got me in fast and understood my situation. Even with the covid going on ahe made me feel welcome and business wanted. I would tell anyone to rent here and start with Brittney.

Staff here is absolutely amazing, Brittany was an amazing help from beginning to end!!! Highly recommend!

The office staff is amazing, I was hesitant before we moved here due to the reviews but I will say that this place deserves way more than 2 stars! We had a couple issues with our apartment that was handled swiftly and with professionalism by the staff. Everyone on their team has been kind and helpful. Thank you ladies! If your looking for a good place to live, then this is it!Kayvon

Samba and Brittney are awsome. Beautiful place to live.

The maintenance guy randy hands down for him, he’s amazing!, he knows what he’s doing, he has came to my apartment & done some fixings!! Always on time, & not to mention he’s awesome :)

Excellent customer service from all staff . Brittany always has a smile on her face and made our visit fun . She helped my friend get a nice apartment and made her day .Thanks Brittany for your great customer service.

Great Staff, Remodeled Apt. New Carpet. Great Apartment Experience!

Editing my previous review. Things seem to have been honestly changing the past couple of weeks. I would still caution that the tow policy needs review, but my other complaints have largely been addressed. Im honestly impressed.

Very Professional service staff was very helpful through the moving process!

Brittney was super helpful, very informative for first time renters!

This is a great apartment community for the value ! The community manager and assistant manager are great people. They respond very timely to maintenance requests and the management genuinely wants this property to be nice and not trashy . However, some of the residents are not as conscientious as management about the other tenants and property. They leave trash laying around, break glass in the parking lot and I have been FREQUENTLY disturbed and annoyed by a dog directly across the parking lot from my unit who , particularly on the weekends, gets left out on the 1st floor end unit patio ,and barks incessantly. The patio is not shaded and I worry that the poor thing has water and shade !

Brittany was very helpful & patient with my friend & I.

Prior to moving in we were told that we will be receiving a $500 gift on our MOVE IN DATE. I mean this was a hell of a deal and this is what made us lean towards these apartments in the first place. On the day of the move-in we were told that it usually takes about 3-4 weeks and we have 90 days to claim it. 1 month later I called the front desk and told me they havent gotten anywhere with this situation. 1 1/2 months later called in on a Thursday and was told they will call me back on the oncoming Monday. NO CALL. 2 months later sent an email and have yet to receive a response. I mean how long does it take to take care of 1 persons promised task. its been a while now and I feel as if I have to beg these people for something that was promised to me. Im giving renew midland two stars because Ive repeatedly complained about this situations and it goes through one ear and out the other. Was wanting to give one start but overall the peace here at this neighborhood is what keeps me calm, but as far as that goes im not sure how to take on this situation rather than to leave my most honest review.

Worst apartment ever so expensive. what I hate is there is no parking available at all plus staff is so rude.dont even provide storage ....

I hated it cant have my kids toys on the patio nothing ugh the staff is rude and does not care about any one their manager thinks hes better than everyone and any one they didnt listen ever our plumbing was always messed up always leaking and they never cared the air didnt work either and we informed several times no one ever sent anyone out poor service. If you hate having to fight over parking spots hahah well you have to get here at least by 5 30 so you can have a decent spot other wise you may end up parking three blocks down

I love this place the apartments are nice and its so peaceful​ and quite. Ive been here almost a year and absolutely love it !!

The prices were a little high but Brittany was very knowledgeable and helpful with the whole process!!! She made it worth the experience

Brittney was very kind and helpful.

These apartment are extremely overpriced and they are in really bad conditions. the whole year I couldnt use the social area because it was always dirty, especially the pool, when i got there the pool was infected with a bacteria and it was green and really disgusting. it was like that for A LONG TIME then they fixed it and my two daughters were in the pool and they had to get out because one of the neighbors put their dog in the pool and my two daughters skin started itching. its so unhygienic and disgusting. and after that we couldnt get in the pool again. The trash service picked the trash whenever they wanted even though we paid for it. and theres so much stuff that i want to say but the last thing the happened that really got me heated was that the last day of my stay in the apartment, June 20, I left a check for the day July 3 and I told the office lady , Olga, several times that the check was going to be postdated for July 3, and they had the audacity to charge the check THE SAME DAY that i left it in the office, when I CLEARLY told Olga several times that the check was postdated for July 3. Overall I would NOT recommend these apartments to NOBODY, not even to my worst enemy.

This is the nastiest place I ever been to I stay with my friend at this place and I don’t even own my friend clean very good and he has critters crawling around but I don’t live here so I have no interest in talking to you managers

First off Travis was great.His customer service was great the three times we met.he didnt cause the issue but he couldnt fix it. My wife and I went in last week and Travis told us he didnt want us to put a deposit in until we viewed the apartment but to come the next day to speak to Todd . My wife and I came In that Saturday viewed the apartment and fell in love with it. Todd did our background check he said I had one collection for failure to hire a carpet cleaner but if I payed for it and sent him an email we would be ready to move in on Friday. My wife also had a misdemeanor for driving while license is invalid but he said that was fine they will approve it. We left told Todd thank you we will see you Friday to get keys and move in.Todd replied yes see you then just send me a copy of that bill paid by email see you guys Friday. I then emailed Todd with verification the bill was paid and asked a few questions over email but he failed to reply. I also called multiple times and left a message verifying that he got the email but no reply. Yesterday on the 11th I drove 7 hours to Waterford lakes with uhaul in Towe. Todd saw me and my wife told us Travis would help us and we were told her misdemeanor was not approved they have been waiting all week and his hands were tied. I contacted corporate Mandy and she was great but hands were still tied. My wife and I ended up having to search all day yesterday and today for an apartment and again but down 1,000 to move into an apartment. I would not rent with them unless you definitely you are 100% on financial,credit, and criminal

Descent and peaceful place. Some things could be worked on.

Worst Apartment Complex I have rented with, although the front staff is nice from my experience I feel like I get the run around. Two weeks into moving in the AC was leaking water directly into my room at 2am, the issue was resolved half assd, my AC went out 2 months in thank god for there lead maintenance man fixing it at 10pm. And now a leak again in my daughters closet ruining ALL her belongings. The smell was horrible like mold had to call the front office for a 3Rd time just to get someone to come at least suck up all the water. And now the damage on the ceiling was covered with new popcorn ceiling the ceiling was not replaced. I have had many more issues as well as many many bugs but these are my biggest concerns, it is not a comfortable place to come home to. And the pool is always shut down dont think of it as an amenitie. I understand this is a older complex and things happen, but this complex will not accommodate you, will not renew my contract.

Horrible customer service. I tried phoning the company several times/days prior to my visit and my calls were unanswered. Upon visiting, I noticed the only rep screening calls. I stood in the waiting area 15min and not a word was uttered. Truly sorry customer service, not to mention the knats in the leasing area.

The worst apartment complex ever!! Please do not ever rent here! 1st of all the customer service is horrible I have no idea how Travis got hired with his horrible attitude towards everyone. 2nd the maintenance is disgusting when I first got my apartment they had given me the wrong apartment my carpet was never cleaned and the walls were a disgusting mess it took one week to get that fixed. My AC is always leaking and my washer is always breaking overflowing my kitchen and soaking the carpets. No one ever answers the phones in the office and it takes for ever to get someone out for an emergency maintenance call. Last month I came home to an eviction notice on my door when I called for information Travis very rudely told me I had to leave in 3 days because they didnt receive my rent, after I myself went out of my way to make him look for my money order he finally found it and said it had mistakenly been deposited towards the wrong account!!!! It was like pulling teeth to even get an apology! Im counting down the days for my lease to finish!

Great complex maintenance is right on point when needed!

They dont honor their prices! I got a quote online that said guaranteed and when I went in to apply they told me it was a mistake

If I could give no stars I would...This place is running scams!Do not give this place any money through the website!!!they are falsely advertising their availability they do not have any availability even remotely close to what they promise online and they also do not honor their online quotes they are falsely advertising in many ways so look out everybody because they will have you pay the excessive amount of $200 for your application and then they will be very rude when you ask them for your money back Marrisa is who I spoke with and shes very unprofessional cant even answer any questions on her own I asked to speak with the manger all I got was excuses I never got to speak with the manager all I wanted was my money back so I could continue my apartment searching but I still havent received my refund and I was told that I wont for a month so now I get to wait and hope I get my money back everyone considering this place be very careful my suggestion just look elsewhere

Horrible place to stay they have been charging Me 120$ extra on my rent for things they said they would provide And i havent seen since my move in date my dryer Stopped working And its been 2 weeks And maintenance Still hasnt came to fix it...do not stay here

Had the same problem with the deposit. Didnt return it and actually sent me to collections with no notice and not owing any money.

A bad place, I applied for more than a month in their offices to live, I was immediately asked for a deposit, I delivered it and assured me that in 10 days they would deliver the apartment to me, a long time ago and I have neither the apartment nor the Deposit, Management, the person who takes care of me every time I go, manages to make a different story.

Poor maintenance

Very easy and fast was my experience to move. Samba solved everything for me in a matter of 48 hours. I recommend this community to you. Talk to Samba, he will help you. Excellent customer service.

Excellent treatment towards me, I highly recommend it, very attentive and worried that you will be satisfied

Great place to live, nice facilities and service. Be satisfied.

Greetings and God bless you all. I recommend that if you are looking for an apartment to live in, go to anything but this one. I was rented for a year and my experience was the worst in all aspects. Thank you.--------------------------------------Greetings and God bless you all. I recommend that if you are looking for an apartment to live in, go to anything but this one. I was rented for a year and my experience was the worst in all aspects. Thank you.

I feel very good here, everything is always clean and they are very efficient when it comes to maintenance

The apartment is comfortable, good location near shops, park, school, even now friendly and bilingual staff, ample parking, semi furnished

I do not give less stars because there is no rating I have never been late in a payment this month they removed the mailbox to put the checks so I could not leave the check either on Saturday or Sunday anyone would say that on purpose to charge surcharge that If yesterday was Sunday and they did not work, it was difficult to spend yesterday and today at 9.15am when I went to pay I already had the very high surcharge but of course it is easier to take the money from the user for me it is a shame and other opinions better I reserve them and that in passing are very expensive for the poor quality of the apartments pool and area in general I DO NOT RECOMMEND ANYONE and the unfair surcharge is 10% of the exaggerated rent they charge there I leave them No more rent In these apartments a healthy advice I think it is something badly done and very bad intention to remove the mailbox to deposit the rent payment checks to charge surcharge to those who can not go to the office during business hours and has I paid expensive and unfair surcharges to the tenants since yesterday, day 3 was Sunday, the offices were closed and today, Monday 9:15 am, the super expensive recharge was already set, as was the water that is another abuse, I for one feel very bad with this situation and I prefer not to express my opinion of the case so as not to offend because I think that my God sees everything and if they need to take the money from the tenants in that way, it will be because they will need the life of money if they would not act like that.

I feel very upset with these people because at the end of my contract I left my apartment the same as it was delivered and they charged me $ 50 because according to them the carpet was dirty.