Hotel Samrat Heavens is one of the famous hotel in the heart of Meerut city. Many functions like weddings, birthday party, official conference and related are going here regularly.As you see in photos it is white color building, has a good entrance and also having parking facility for two wheeler and four wheelers.Now I am writing review of restaurant in Samrat Heavens. I visited recently for dinner in weekdays. This restaurant is situated on 1st floor and lift was not working at that time. So if you have any senior citizen who have difficulties in passing stairs then decide accordingly.Restaurant have adequate space for many guests and also have combine space for large gathering. There is some rides or children swings at restaurant gate to enjoy.Live music is also available as a person who was singing and playing piano. He is good so the evening.Restaurant staff have polite behavior and also have minimum responding time but issue at the time of bill as some printer issue.Food options including starters are Ok. Both veg and non veg available in menu.The main issue with the restaurant is that food is not tasty. Soup, vegetables, snacks and naam have no taste which can match the rates. There need to be improvement.Pros:Live MusicSpaciousTables can arrange for big gatheringChildren swingsStaff behaviorParking facilityCons:Food tasteLift issue
Service is exellent by Sonu Singh food was compromiseablel..n Abhishek also very good ..pls visit 1 time in samrat heavens thnku
Pathetic Hotel, Pathetic Arrangements for Marriage and most importantly Pathetic Manager!! (Mr. Sanjeev)Wedding Main Hall was not clean up, Manager was not fulfilled by his own spoken words.Its a totally pathetic Hotel, I will not recommend this place for marriage.
The ambience is good but the food needs improvement drastically, as per the taste and portion size also.However the staff present was polite but not knowing what things have to be done.
It was awesome service was super satisfactory and staff was so humble so code late our family our guest are happy and satisfied thank you Samrat everything to made us made our evening
A luxurious hotel for marriage, birthday and other family occasions, also it has bar inside it for small friendly get together, located on garh Road near lokpriya hospital, easily reachable by private or public transport, also car parking is available easily. Staff is well mannered with nice behaviour although the food is not so spicy.
Awesome service in samraat heavens. N ambience good..n specially abhishek served excellent service..pls visit 1 time
Delicious food with best service in affordable price..... In MeerutService given by Abhishek is very good and supportive....
Excellent service nd staff ❤️🔥 monu kumar nice behavioure nd very frndly ❤️
Excellent service n food also..specially Abhishek captain n monu kumar served great service..pls stay ¹ time in samrat heavens..
Lovely archestra b singer. But ambience needs to be upgraded, with much humbleness n good food service expected from staff.
Iam very disappointed as there services are poor as hell. All thestaff doing fake commitment taking no section. Your agents are doing fake commitment. And one receive call they just give me 102 extension number and no one is responding. We stay as couple and this is the worst experience of my life. Food is good but room service staff and management is my biggest nightmare. And yes rooms are pathetic.
The taste of chicken is delicious. The naannare crispy as demanded. Over all service delivered by Abhishek is vey good. A good experience
Not that good as the names says...... Food is worst. The kheer which they day gave was burned... Jali hui kheer
Service all very good..Food on time.Live music feel good .
Have been going here since a long time , feels good and like home.
Good ambiance with great taste...Service of mr Abhishek was very good...
Service was excellent. N food also given by mr abhishek captain ..he was a great person ..we enjoyed alot
Staff is well mannered and good serviceAmbiance is very beautiful and tasty and yummy foodFood quality
Very very bad servises even serive is damm delay and very expensive as comprision to hotel bad food tast
Excellent! The overall scenario is amazing.Mr Monu Kumar
Service is very perfectDinner also very goodBy- ABHISHEK AND MONU
Very nice experience. Fast service and tasty food.
Food and service is awesomeAbhishek is one of best staff in hotelI will surely come again
Very nice breakfast sarvesh captain is very good service staff is good
Very nice place great live sing song food is very good service wall
Good food quality and staff special monu good service
Sonu Singh is the one in there staff.... Well mannered, amazing service with dedication.
Service is good staff is good make a look over veggies mr.monu have good skills
Their service is pathetic. Food is tasteless. Ambience is not good. They dont value their customers time.
Worst experience. Some new coupon system has been added here which they do not apply until u have a great sort of argument. Food and services was also just ok.Will never visit again even though having free woucher also.
Very Nice service by CAPTAIN ABHISHEK Thakur ☺☺☺☺Must visit !
Pathetic service! Staff lacks basic hospitality skills. ! No spoon no forks on tables! Ordering was nightmare! When order served no naan and when you ask them to bring breads the food is already cold. No cutlery
Good and services was excellent, coming to the right track, seen lot of positive change from last visit,
Average rooms , no wifi availability and no proper maintenance being done. Rooms are spacious but are not being maintained properly. Washrooms are not very tidy , many have issues with water supply. Overall experience is just okay , needs a lot of improvement. Food preparation in the kitchen is good (we ordered dinner in the room) but breakfast again was below average.
It was Ok. Food was not upto mark. Liquor rates were high and brand availability was poor.
The food was good(Rohit Jaiker
Service was good but food was not upto mark.
Meeruts oldest ans still most successful restaurant.
Service good and attend by Sumit Kumar
The place is fine with good service and nice food quality
Every thing ok but there is no wifi connection due to conference we didnt use our presentation we deal our client with face to face communication to single person
I have need a sarvesh captians
Pathetic service 0 customer satisfactionNo cleanliness rooms are not maintained ruined our mood
My experience was not good.No proper room service.I had to call several times for water.In the morning nobody attended my issue for warm water .Tv was not working for 2 days I stayed,only one excuse that dish is not working..Not recommended
Very bad food and service is ok ok
Food good , ambience oke ,service oke
Place was nice and Service was nice but lat And food was just Haven
Services is exilent with Sonu Singh
It is excellent service and very tasty food
Poor service , will not recommend to anybody , unhygienic, unsatisfied , zero customer satisfaction.
Food tastes disasterService is very poor
Its worth only a three star because of the management, staff, sanity, and cleanliness. The washrooms are not up to the mark and the staff seemed to be lazy on a side. But, the rooms are spacious enough but not as that shown on the photographs that are uploaded by the staff members. Taste of the Tea is also very bad😅
Extremely worst service. Worst food you ever imagine. Most pathetic and unhealthy environment. It will be a nightmare visiting this place.
Gud food with excellent service also
Service is good,and food is very good, Live music is fantastic
Service is good,room fantastic and food fabulous
Great food , nice for family dinners .
Coffee is good in taste & service is also good !
Very excellent service monu
Excellent service by Abhishek Captain
A huge place with internally separated halls which allows multiple events to be hosted simultaneously.The halls a nice and clean. The rooms are also good.Food quality is above average.
Their services is very bad....the tasteless food nd staff is untrained...bad experience
Nice place good service
Attended a terrace wedding. Great place, helpful staff
A very good place!!It deserves 4 star and other 1 is not given cause I am a chatt lover but the it is not good :(But other food is good :D
Hotel Samrat heavens is best for family and friends, Hotel Staff is Too Good, And Food are so Good.Experience is Very good with Hotel Samrat heavens Garh Road Meerut
Worst place ever in Meerut and worst service worst ambience worst receptionist.
Its a nice place , but post corona its maintenance had gone down hill
Food is good and service is very good
Service is very good and food is good
Worst ever place I have seen in my life.
Excellent location, good parking space
Location of hotel is accessible as it is just few km from the national highway.The food and service was superb.The best part was the cost of the room as its quite affordable.The only thing which was bad was the quilt and bedsheet didnt looked fresh and also smelled .. it was clean but was not recently washed.overall if youre getting the room in or around ...then its worth totally.
Till 2015 it was best , now in 2020 I attend a marriage function there , and I will conclude that they lower down their quality of interior infrastructure, there toilets were very very dirty
This is nice hotel for wedding birthday party etc.
The visit , with person experience all details I would like to addHow to reach ? Thats the big questionJust a simple route with easy to reach .take a way to CCS university Meerut via mall road if coming from kankerkheda Meerut canttOr if you are coming from begum pul then took. A way to mawana road and will be enroute to place .with the landmarkLokpriya hospital (eye hospital)The palce is quite big with around 3 hall which can hold simultaneous wedding or any other function .Capacity is good easyly. Accomodate large group of people .You can make customization as per your choiceve it seat covers or pillar covers everything can be customizate.The arrangement are quite good .Room as available if you want to stay at night .Neat and tidy .Photoshoot for the function !Capture photos with different angles with different views .Lighting and sound system is good .Food was ok okWill not sai it was super delicious not too badBut it was ok .The. Arrangement for parking was also there with a person looking for the security of vehicle.Overall I would say it is good ,
Worst experience.... I would suggest never to visit the place
I havent stayed here but attanded a marriage of my cousin yesterday, food was unhygienic and old smely food served to all guests and it created an issue..thez have nit accepted their mistakes l till the time hotel owner came in and apologized..by that time wholefun of marriage has gone and its a shameful situation for the hosts..pl be aware about this hotel and management..to the surprise they charged for all the guests before dinner started.Its a complete mess from hotel
Nice food service
Now its jus okay.... restaurant was too much smelly with poor quality food
Service & food are good
Worst Restaurant in terms of Food, service and ambience.
Because its very clean and it always smells so fresh cooling is quite good in the hotelGood food and good bar as well..
Prices are affordable best place in meerut.
The food was not good as expected
Best is hotel location.Food is awesome..
A really nice hotel with warm and cozy enviroment to live in.. Really courteous staff.. Food in amazing.. Booked 8 rooms for my relatives wedding.. Totally worth it.. Rooms are really luxurious and spacious.. Over all i would like to say that the hotel is amazing😍.. Loved it..😘
Well we went for family function and the snacks were finished even before the guests arrived. Same happened during main course. Most of the guests including our elders and family members didnt enjoy their meal as main item chapati was missing most of the time. So food wise I would give them negative points. Also no parking management was done for guests, so guests had to park their cars very far from the venue
The food is great. But the services are poor.
Nice baar service good👍
Had a great experience from beginning to end. All of the food was delicious and very affordable. the restaurant staff was very attentive and the service overall was excellent. They add a nice touch to the end of the meal by offering hot towels to clean your hands, and even helped call us a cab to get back to our hotel. Would definitely come back over and over again!
Very pooor
Good food
So nice
It has bar and restaurant, banquet with best facilities.