I would like to specifically give a shout out to two employees here - Sudha and Tulsi.They were very professional and helped us with a specific refrigerator model .They didnt try to sell any specific model unlike other sales people at the store who went to great lengths to give incorrect information.Thanks to both of them, we were able to finally buy a refrigerator after 2 online returns.
Lots of varity and very resonable price amongst all big names
Product wise availability is Good. But the Staff and Security Behavior is very rude. They have 12 Bill Counters but only 1or2 Billing counter will be open and this is killing the time of customer.Store Manager is a kind person but he should control his staff and need to change the security at Nacharam Reliance.Security person uses abusive words on the customer.
Poor customer service wrost service. If any customer comes back with a problem they say we are not authorised to replace or exchange. Buying online is much better than buying here. I had expericed in the same store twice
Good offer presented by Dilshad an executive excellent person few seen in my life
I saw all electronic gadgets in the store and found reasonable prices
Nice ambiance. Good collection. Customer service can improve. Don’t go here for JIO SIM. The representative will never be there. Need to wait for a long time.
Good staff. Helpful.
No parking available, feels like in chaos when ever i pass through that.
Purchased my mobile phone here. The staff were very friendly and welcoming. I was in fact looking for a black oppo phone which was then out of stock. The concerned staff member was keen to make sure that the missing color was ordered from the near buy Reliance store house and made sure I got the mobile of my desired color preference.Also they have offers that run close to round the year.
Clean and hygienic environment with good & help staff
Very good place but has some limited models
We bought today lenova flex 5 laptop from store in nacharam very bad experience we faced in customer service from sales representative Koppu venkanna who dint given accurate information related to product offers and store offers while purchasing product he just eager to sell a product insted of giving good service to the customer....We purchased 84000 worth product but no good customer experience is given.I feel very dissatisfied with regards to customer experience.I am regular customer to the store this time am very angry about experience had with the store representative.
Good choice of everything available under one roof.
This place has more staff than customers.The overheads cost has to be reduced so that the customers get the better offerTheir Jio fiber is not working at all..I booked a connection and returned owing lag in signal. The refund is still not doneThe jio people have approached again to provide a better solutionAgain the new connection isnt workingThey resist to answer
Best ever offers available here💖🌠
Very poor service . Please dont buy any thing from here . Bought a AC from this place . package did not have remote. 3 technician had to visit during corona time to get it installed over period of 15 days. The remote still not delivered after multiple assurances from the managers/ management. These guys are awful to say the least. Please dont buy
Decent stocks of items. If not available they also bring items in their store on order basis in short notice. Took an iPhone 11 pro and the experience was good
Well, this outlet also has the same out of stock issue as the Uppal one, but the staff here helped me with an alternate option to make an online order and opt for an instant 3 hrs delivery. Still, people who pick up the call will definately mislead us by telling they have everything, whereas in reality everything is out of stock!
Very very bad service and management. I have purchased an air conditioner on 28th March 2021 till now product not delivered.
Overall ok.. one thing I dont like is that all sales people will push you buy a insurance for your new product.
Worst staff bankers who r not working properly
Mr. Suresh one of the sales guy pretend to be an ex customer service guy.. Denied to replace my ear phones to an earpods, which is higher in price.. Above this he is very rude and impatient... He doesnt know how to speak to customers. Dont go there...
The piece they kept in display for selling when approch for buying the item (television) the sale manager is not willing to sell the product
I dont think this type of service can take reliance group in any kind of top positions.very very worst service and all staff are well teached to make fool to the customer i never prefer any reliance product or reliance store and never like to refer to any of my family ,friends or any one first time visited to this reliance store nacharm branch and the stupid staff maked me fool with perfect speach ,
During this lockdown, i have purchased a Samsung Microoven , a display piece . I was completely disappointed by the product. They have given me an oven which is not in a proper working condition.It was damaged .. they havent provided all the things necessary for it. Due to lack of knowledge, we thought that it was our fault even when recipes in it got spoiled, later we came to know that it was already damaged and that Even it was their fault, they were answering like, it was our mistake to buy a display piece by believing in them.. So, please dont buy a display piece and also if you want to buy also.. please check working condition of the product and please read each and every detail in terms and conditions carefully. Careful.. I was fooled.. so please dont get fooled by believing in them blindly.Product: The door was not fixed well, the buttons on it also dont work, Micro oven starts just by switching it on, i.e, even before selecting an option.Mainly it was internally damaged!
Nice ambience. Staff service was awesome.
There is wide range of products available. But the staff who are near doorway doesnt have any knowledge about the products available in the store.I had bitter experience when I went to buy induction cooktop, the staff in the entrance said that they dont have induction cooktop in their store.Reliance digital offers wide range of products from different brands including reliance products for customers in the shop. But the staff does not aware of the products in the shop and they are misguideing the customers, stating that they dont have such products in their shop.
Not login first time finance emi
Very very poor service . The sell the product and the customer needs to perform multiple follow ups for installations . Avoid buying from the place.
Dont buy any electronic items in Reliance digitals at Nacharam branch . Those items they delivered are damanged products only. These are all cheating. Their replacement also not good.....
Today I had been here with my dad to purchase a simple android phone.. my dad is 60+ but we were wearing Corona Masks & gloves, both of us.. the moment we entered the showroom the staff immidiately so bluntly asked us go & stand outside, they werent even ready to listen to the query.. there were no chairs outside in the corridor, nothing.. but the showroom was sooo huge & air-conditioned.. within 5 mins a service guy comes and asks the problem, my dad and I kept waiting outside.. its such a shame that a brand like Reliance and such a big showroom with @least a staff of 50-60 people simple standing there, taking salaries without attending the customers.. will never purchase from here.. if you cant treat people well everything comes down to Zero!!!!
Helpful and pleasing staff. Spacious and lot of items to look at
Had Worst experience at store. Having defective products always.
Place is very hygienic, customer service is excellent, very quick and responsive, wide range of digital products, with emi options
V Good
Worst response behavior wrost
Perfect measures are taking on customers sanitisation and making social distancing .Coming to products , they make available almost all products..!
Online showing products are available in store..but in store its not available
Great Shop for electronics. giving guarantee to all the items we purchase.
Can get most difficult spare parts like Mac Book pro charger on the go with best pricing which makes this store a super star
Such a bad service ever, they committed to deliver the Sony television by Wednesday, do not inform customer for delay and when you contact the store the next day, they come up with excuses on stock stuck in warehouse . Again they committed to deliver it today but am yet to receive the product, so when i call them they are requesting for tomorrow delivery.They are coming up with excuse of bad wheather, when Amazon and Flipcart can do the service, why cant they.
👌
Nice shopping experience
Product bought on 2nd June 2020:Do not buy AC from Reliance digital. They sell defective AC and to exchange it is a very lengthy process which never ends.Update: 20th June 2020:- product not exchanged or refunded by the company.- Different Tecnicians have visited 4 times till date to check the product.- reliance digilal dosenot respond to calls.
Outdated stuff please check prices online before buying any item here.
Its nice to see and available all electronic items
A wide range of electronic goods especially ACs are available in this store
Wide range of products are available
Dont buying anything delivery boy use bad language and dont have manner how to talk ladies
Got nokia 8.1 here finally. No where it is available. Online or offline. Good to have almost all products.
E-gadgets for all. Enough staff to attend you personally. Wide range of varieties. All in one place save you time and prices are pocket friendly. Service offers on reliance appliances are amazing.
Nice experience
Good place
Good response
Poor and bad management and customer service...Not at all suggestible.... nacharam branch really sucks
Ok
Nice place to do shopping. But no safety.
Nice service
Never buy AC from Reliance digital. They dont install ACs correctly. In first year of purchase(Hittachi split) I had two major breakdown issues due to bad installation(Gas leakage). Again there is breakdown and no one is attending the service call properly. Could not use the AC for last 2 months when the summer is in peak.
The representatives are very patient. They take time and explain in detail without getting frustrated. They value customers.
Perfect person working there. . for our every question they give me a obedient answer ..
Worst service..No one is not pickup the call.
Good place to start for a product purchase... But still the services do have some minor issues...
Its ok not up to the mark
No stock for Apple iphone 12 pro max
I had worst experience with reliance. I raised a request for water purifier repair. No one contact me in 4 days. Customer care will tell the same story like today they will reach. Guys please dont buy service from this store. I dont have option to give zero rating or nagative rating. So giving 1
Good
Bad service. I bought fridge, washing machine and TV with an additional warranty paid from reliance nacharam. Within the warranty period, my washing machine gave me a trouble. I followed them on calls for several months but no proper response from them. Hence we are not at all happy with their response as well as service. Lost trust on reliance digital nacharam.
Customer services was really extraordinary !!!
Only few customers will come. Sales guys are much more and customers are very few. Sales people just enjoying with talking each other, they are not bothering about customers.
In reliance digital once u buy, aftr dat dey dont even care of customers problem , I need to know the details of my few loans n i kept calling dem from 3 days, 4 to 5 members spoke to me to say we will call u return back aftr 10 mins n dey are bzy in some else work, Bt no one called in return, those who spoke dey dont have any manners nore respect and responsibility towards the customer... Jst a worst n worst service and worst staff, stlli i didnt received any call, dis is nt the right way to treat a customer.....
Worker are behaving as they know which customer will take the productAnd they r not showing interest to customer
Too late processing
Decent digital market place but i suggest to increase the models
Very poor customer service and limited range of products
Good range on products... Good staff service... They dont give u any offers or deals or discounts
Friendly staff and the store was mainyed neatly as well, parking is an issue when its hot or crowded, rest all good 👌
No proper electronic models forcing to buy existing models and prices are also too high
First thing its really nice store to get groceries and fruits. You can explore nd get the products easily. With good parking place you can go along with your family and get the groceries.One thing that I noticed is regularly they shuffle the things hear and there. It causes little delay in picking things.
Very nice
Its worst showroom I ever gone
Well equipped technical goods
Dont visit -- no one bothers about customers
Great
Good
Great
Good
Service average
Good electronic and digital equipment sales point around Tarnaka, Habsiguda, Nacharam, Mallapur areas. It is easy to make an initial serve in such shops. Though it is basically a Reliance shopping centre, we can find many other companies products also.
Very good spacious place for Electronics
Good for home appliances and electronic s
Sales ok, but delivery and Service having too much issues, CRM team having lack knowledge and irresponsible.Parking too much difficulty informed manger Sandeep 3 times still issue is not resolved by reliance digital.There is no security for parking and valet parking not available.
Good environment but staff not well trained for digital product