One of the worst experience I ever had... such a bad customer service. The provide such erotic pricing and do not maintain consistency on pricing agreed. I never suggest to anyone.
Such a bad customer service ATTITUDE. Surprisingly the manager of the show toom was showing this. Never maintain consistency on their commitment. Never look at this one of the option..
Need to bargain else they will cheat on price
This is the best HOME APPLIANCES show room in byepass road, Madurai & excellent after sales & also excellent personal relationship with customers.
Delivery was not on time. They took three days to deliver. We had to follow up over phone and in person. When I went there I could see another customer sitting with same problem. Gifts offered along with Samsung refrigerator was not provided or even informed during the purchase. We have been following up past ten days to obtain the Lock n Seal boxes that Samsung provides along with every refrigerator purchase. After multiple interaction I felt like dealing with people in Indian Government Offices.Price is also too high same fridge is offered almost 2500/- less on snapdeal. Please do consider these issues before purchasing from Venus Electronics. Overall not satisfied with the service.
Worst customer handling in entire chennai, rough handling, rude behavior, kaevalamana approach, dont have the basic business ethics or mannerism to move with customers. oru vishayam mattum manasula vaechukonga, indha approach follow panniga, next year unga shop irukura yaedathula vaera oruthaan confirma kada vaechuruvaan, adhum andha female person, damn worst, vangaluku yennamo vanga varagaluku yellam product pathi onnumae thaeriyadhunu naenapu, first ask her behave like a female, apparam billing sectionla oruthar avaruku yennamoo indian finance ministernu naenapoo, poduru onnu rendu billuku..... vaena apparam yaedhavadhu solla vaendiyadhu aaidum. Quality, Appeal, Service-- in this (Quality & appeal) going to do nothing, since each of us going get the company product, but Service --- no way idhu velacheryku laayakae illatha oru service. apparam, door delivery, yenga unga kada vaasalla board vaiga paapoom, no free home delivery appadinu... unga kadaila irukuradhu yellam appadiyae irukum kadasi varaikum.... first customer kitta yaeppadi paesaradhunu kaththu kuduga.... unga kadaila orae oru sales personthan perfecta paesa thaerinja aalu, but unfortunately avar paeru thaeriyala.
POoooooooooorrrrrrrrr !!!!!!!Please dont buy anything from this company they ll take atlease 7 days to deliver a product !!! Am screwed up and no free deliver to home utter waste !!!!
Very poor customer handling...The Manager Mr. Saravanan abused me on a transactional point . I guess so will be the case with all their customers. I dont suggest this outlet.I also second the opinion of Mr Vinod who wrote his view an year ago.
One of the good shop in Madurai to buy house holdings.
Purchase simple
New products are very low
Excellent customer relationship & demonstration
Customer service isnt that great.
Good for Worth buy
Best place
Good team
Good price
Pricey!
Good service
Nice