Hotel has a good and co-operative staffYou can order food inside the hotel itselfThere is a decent area of parking for your four wheeler and bikes as well!Room are as also decent size
It has small rooms for single person for quick stays. AC was not working in the room I first checked in, arrangement of second room was done but I had to wait for more than 20 minutes. The geyser of the second room was leaking and the flush was not working properly. The room was not cleaned properly. Keyhole was see through so it could be an issue for privacy concerning people. The lift can only fit 3 people together. Overall staying here was a bad experience.
Not so good. I dont like it all. Ac was not working, Water in the bathroom was dirty.
Everything was great at this hotel. amazing staff that is friendly and makes customers feel welcome.
There were few positives and few negatives about the stay here-Pros-1)Location near to Charbagh railway station and Metro station too.2)Price is cheaper as compared to other hotels.3)Few Staff members were jolly and cheerful.4)Breakfast was good.Cons-1)Unprofessional behaviour as they chit-chat in a loud manner which comes to room directly if you have got the ground floor.2)Construction work was going on in another room for almost 5 hours after check-in that was very disturbing.3)TV and A.C both were in non working condition4)Geyser too have specific timings I think.Tip-If you are there for just an exam then go for it, as it saves your pocket and do not take ground floor if possible.
Very bad service and rate is high
I ma in room no. 305 and tha hole hotel r very darty I am booking this hotel with oyo room.comAnd there is clearly mentioned Wi-Fi , Tv and ac ( air conditioner ) is available in this hotelAnd tha best part is every thing avlabel but Tv or Wi-fi is not working and ac ( air conditioner ) in working but a Hotel receptionist not give you permission to use this and he was also behave very rudely..its very bad experience with oyo and also with this hotel ... : (
Receptionist behaviour is very bad.They dont accept oyo online payment.They just want to take extra money by any means.Not suitable for unmarried couple.P.S : my friend went there
Washroom & Bed not well . Staff are Good
Total waste of tym....Ac ,wifi, bed, washroom all are worst
A problematic stay, they told us oyo doesnt give us proper money on time, so we cant allow you to havee the AC room, youve to live in non-ac room, because normally in this money we only give non ac room, weve no relations with oyo, so from next time, dont pay onlineThey give us problems
Experience was OK.. wifi was not working..some care should be given to maintain hygiene and cleanliness..staff was good and friendly.
Wrost experience ever, wrost service, wrost stff behavior, nobody is listing for any call, bad quality of food and tea.We Would never want to go here at any cost.Never recommend to others
They Dont take oyo prepaid booking. They just use oyo to bring customers to the so called hotel and then charges according to their convenience. Hotel manager is arrogant. Staff is ok. Never go there
The best hotel to stay in Lucknow, staff is polite, the location is perfect, it’s 100 Mtrs from Charbagh station so it’s suitable for all the family travels. Sanitation is proper, food is delicious. Recommend for ur family stay.
Rood behave no acthey say after 12 check in time
No good it there bathroom doors are not closable
They dont provide proper service and rooms arent clean even washroom are broken and geaser not working.. most importantly they charge you 3x-4x for supplies.. like.. they will go to purchase tea for you in 40 rupees.. 😂 n actual cost of tea is 5 rupees
Pathetic hotel and the staff is also not that good. The bedsheets werent clean, the bathroom has a very shady aura, and the tv doesnt work. There are far more better hotels in the near vicinity. Dont come here.
Curtains are broken, bedsheets and blankets arent clean, toilet seat is broken, but food is fine according to room rates.
Safe and satf and services was good
Very bad hotel and staff so rude
The bed sheets blankets pillows were unwashed and dirty. The room and bathroom was not clean. The staff was a bit rude. Moved to a different hotel after 5 hours of being there. The surroundings were were dirty and poor too
A good hotel to stay
Good place for residing. Staff is cooperative and well behavior 👏
Single rooms are not good. Stayed there for one day, Average experience
Good and hygne
Very bad staff and management
Best Hotel In Charbagh....Also Good Location..Staff Behaviour Is Very Good .
Never ever try to stay here.... roomr not clean
A great location for those, searching hotels nearby Charbagh..
Good, helping and Friendly staff. Walkin distance from Charbagh station. Secure, hygienic and peaceful OYO to stay. Perfect OYO for Family, Couples and Corporates. Guest Category wise floor allotment was nice. Will recommend to OYO buddies to stay once in your Lucknow Visit. :)
I am booking through.. oyo app. Then visit the hotel. they told are not allowed for check-in. We are not accepting online payment.. like. Simply told spoke with oyo get another hotel. Then i wait for 2 hour in outside hotel.. i feeling bad. Worst experience ever. Dont go for online booking for this hotel..
It could be better if it was clean .
Bad service And Bad Staff
Best room and supporting staff...
Very poor service ... The menu card is available but no services provided in room .. cheap staff ...no power back up . Lack of basic facilities .. no early check-in provide they charge u 300 rs more for 2 hour early check-in ..Highly not recommended .
Good feel to stay here. Good and Friendly staff. They can solve your demand in 2 mins =D Good OYO in cheap rates.
Good service
Not bad for a single night
This Hotel Is Very Nice For The Stay
Not up to mark.
Room good but food👎🤮
Very bad service, no wifi, no TV, no mess service, bathroom pipe leakage
Very good seevice
They does not serve the visitor in a good way..worst service ever seen..never go to that hotel...they talk in arrogant way..horrible people
Very poorly maintained...The only good part is its location
Please visit another hotel🙂 ,🙂
Good room in 400rs budgut
Unhappy and facing so many issue at the time of check in. They want make the payment at the of check in they not accept the payment online through oyo hotel. And also they asked for hard copy of ID proof with printout, we provide the our id proof in soft, hard and mail also but they not accepted. They asked for printouts.
Good hotel staff is very cooperative. manager behaviour is very good. good hotel nice stay
Receptionists behaviour was quite good ! good place to stay !a bit issue wity laundry boy, as he use to forget what he is said !
Nice place to stay, in short Cheap and Best hotel near Charbagh
Poor service and irresponsible staff.
Value for money. stay with friends near the station and pleasant night, the stay was good.
Very good service
Not cooperating staff
Adequate facilities but very very pure customer service. The staffs behavior is appalling. Dont expect lucknowi tameez aur tahzeeb, expect UP ke bhaiya ka dabang. Seriously though, it is very evident that the managing staff has zero training in hospitality and I hope it changes soon.
Wrost hotel staffs and manager i have ever met. Their way of talking is very bad. And if booked from OYO rooms then be careful. They can denied your booking. Must call before going to hotel...
Old building and facilities
Excellent staff behaviour. Good cleaned room. Good experience
Service is very bed
One of the worst hotels ever.. I am a hotel management trainer myself but the way they r handing it is pathetic specially the staff.. I remember the name of the staff Mr puneet from reception one of the most rudest guy ever, doesnt know what he is doing there and how to deal with normal guest situation
Good for stay. Rooms are old type, not that good in terms of cleanliness and rooms design and maintenance.
I booked Suit room by choosing upgrade room option paying extra for that but Room 310 they check-in is not up to the mark as deluxe room. staff are very rude not provided dinner as well. All together it was pathetic exp first time I oyo as 2 years with oyo 9709700699 9695652669 Sandeep roy
Supportive staff. thanks rohit & vijay hotel manager.
Ok
Hotel was comfortable. But ac was not working well. It was quite old one and also was of old modelthere is power cut off many times.
Hotel was comfortable ..but ac was not working well..it was quite old one and also was of old modelthere is power cut off many times...
Worst experience
Good
Good place to stay peaceful and healthy stay near charbag railway stations
Nice Hotel
Hotel is good but room as well as bedding is not Clean
So Dirty Hotel please dont go ,There are lots of bedbugs in the Rooms.
Great hotel experience here I am is it here again and again really very helpful and present stay staff was really good and professional
One of the worst Hotels, Bad room service. Housekeeping not done in time. They make you wait
What a best service given by hotel Shivam,If any have visitung in Lucknow,they can stay only hotel Shivam.
Unhygienic
Wrost
Bed linen was dirty and sleeping on that type of linen was disgusting. Only a single and dirty towel was provided. AC was not in working condition. Please stop making fool customers. It was worst experience for me to book hotel through OYO.
Dont book this hotelOyo also Fraud Company since 2019Before 2019 Oyo performance is bestBut now they fool to customerThey show less price in their Oyo appAfter reach that hotel they will denied check in , then u have to pay double or triple charge to stayPlease shut down your company OYO or please change your Management or policyBefore 2019 OYO is bestBut Now OYO is Totally Fraud Company
Worst place to stay
Fantastic hotel..with tasty food..and supportive staff.. full comfortable stay best place in this Area..👍👍
Room quality not good. Not worth of money. The room, which was shown on pics, its not that. Or may they have given another one.
Few Rooms are Good, few are not that good...its just a stay option, no leasure
Service was bad / service was delay / toiletry kit and towel were provided late / customer support was not helpful / tea provided in open cups / no drinking water in property
Good but not best.he has taken 200 for 1 hour early check-in.
Love the hotel clean and neat. Near to bus stands
बहुत ही गंदा होटल है , दीवाल घिसी हुई है , बाथरूम में दरवाजे के गेट नही है , सर्विस एकदम बेकार है , कोई कुछ नही देता , 1040 का रूम था , tv , नही, ac नही , एक दम छोटा रूम है , सड़ा हु कम्बल देते है , और 1 तकिया देते है बस , खाना इतना महंगा लगता है कि five स्टार में खा रहे है भाई कोई मत आनाएक डस्टबिन भी नही देते emplyee का व्यवहार बहुत ख़राब हैखाना बहुत गंदा देते है भाई, बहन कोई मत आना यहाँ नही तो गरिओगे
The hotel was good helpful staff and clean rooms almost i loved to stayed here
Staff was rude. OYo has no combination wid hotel. We had confirmed booking wid prepayment while at the time of check-in manager is saying we have no room vacant. Irresponsible people. How do OYo cud confirm the booking while der r no rooms available. Very bad experience
It was good. Room service -it was delayed
Make over from a lodge. Rooms are not clean and not well maintained.