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Vodafone Mini Store
B-54, Kapoorthala Road, Chandralok, Lucknow, Uttar Pradesh 226024, India
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Comments
An
Review №1

The ambience of the store is amazing. The Covid 19 safety protocal is strictly followed. The staff is cordial.

Pr
Review №2

What a bunch of cheaters. I wanted to get a new sim card since my sim could not be cut to nano sim size as its chip was too big for nano. It should have been a fairly simple procedure, but to my surprise the store guy declined and said I can only get a Post paid sim??? Why? Just because post paid gives you more profit. He also said giving a prepaid in return would be impossible since you have not used the sim for a long time so it must be deactivated. The funny part is when I said I am receiving messages, he told me me MESSAGES HAVE NOTHING TO DO WITH SIM BEING ACTIVE so even if I am receiving SMS its deactivated and I must get a postpaid sim to fix it. Seriously? Dont know why these people think everyone is illiterate. Bunch of cheats.

Ni
Review №3

Very Leaniant placeAnd helpful...I can sayGo with a vodafone problem and return with a smile...

Ni
Review №4

Customer care executive was very impolite.

Lu
Review №5

Best NIFT NID NATA UCEED coaching gives you 5 star for your best services. Good team VI

Sh
Review №6

My mobile data was not working but was fixed in few minutes

Ay
Review №7

Vodafone store is good but the staff is satisfactory not a very helpful kind of nature. PLEASE GIVE A THUMBS UP IF YOU LIKE MY REVIEW AND PHOTO !

Ke
Review №8

Very unprofessional staff . Store seems upmarket but the people inside are very rude nd dont know much about the technical support they were supposed to be giving to their clients. No wonder Vodafone is dying in India.

Ve
Review №9

Staff is very polite and helpful.

Sh
Review №10

Nice and supportive staff. Got my resolution immediately without any issue.

Mu
Review №11

Dumb people. Mostly busy in helping each other. Technically incompetent. Be pushy if you dont get attention.

Ri
Review №12

Worst vi store ever visited staff dont know what they have to do give false advice misguiding so we dont port sim I hope I never have to visit this store again staff was soo rude that they where thinking that they own whole vi company

Li
Review №13

Not caring and polite....

Dr
Review №14

Service is very good

De
Review №15

Its good and provide better services

SP
Review №16

Nice cozy ambience. Supporting staff, polite n courteous, helpful, smiling. Always promoting useful plans. Help sorting your needs as well as genuine problems related to Vodafone.

Si
Review №17

No one was wearing mask above their nose.

Sh
Review №18

Helpful services

Go
Review №19

Friendly and approachable place.

RE
Review №20

Inefficient people work here.....they give a lot of technical excuses to customer to avoid work or take too much of your time.Very bad management for customers to make them wait outside the store

sa
Review №21

Less staff...slow work visa company is going down the drain

HE
Review №22

I visit store for service, the service is fast and the behavior of employees is good .

f&
Review №23

VERY BED EXPIRINCE

am
Review №24

It was ok.

An
Review №25

Cooperative staff

Ar
Review №26

Very poor service, thats why people are shifting to other service providers

su
Review №27

I have gone through a worst experience..Cheated by vodafone........and i will port my no soon....

Mu
Review №28

My experience went well with anshika mam

As
Review №29

Fine service. But they take time.

sa
Review №30

Helping nature staff.

Ra
Review №31

Have been here 2-3 times for my sim related work. Staff is helpful and do their best to solve the issues customer may be having. You have to generate a slip after entering the store so that you can get a specific table number where you will be served.

Ak
Review №32

Good fast personalised Working...

Ab
Review №33

People are good and they try to resolve complaints as much possible. But Vodafone as a company has degraded itself over years. One of the poorest network in India and I have been suffering from last 3-4 years being a Vodafone user and still they dont care about resolving my complaints at all. This is pathetic.

ne
Review №34

Nice Customer relationship management

bh
Review №35

Love to go hear. Polite behavior

Pu
Review №36

Staff r good but the work is very slow

Mo
Review №37

Its a normal store not VI mini

Pi
Review №38

Bad service in this store, At this store wasting time

Ka
Review №39

There always a line in here, generally quite busy place. The service received depends on the customer representative your token falls to, some are more diligent than others.Always go here with ample amount of time and patience.

sa
Review №40

Worst experience. Not expected from such kind of brand.

sh
Review №41

Have to give a star to write a review.Worst store in experience.Worst staff

Ra
Review №42

Good customer service.

Ja
Review №43

Good staff. The only shortcoming is that there are no seating arrangement for persons waiting for their turn. They should have some seating arrangement atleast for senior citizens.

Me
Review №44

Proper sanitization + hygiene + great atmosphere

Sa
Review №45

Staff is Rude. They literally do Ehsaan on us by providing SIM upgrade/exchange services. Staff needs to learn customer orientation & Voice of Customer programs.

Ab
Review №46

VI store for customers. Having 10-11 number of help desk.

Sh
Review №47

The staff is comparative..And the process of working is very fast ..

Mo
Review №48

Outstanding Customer service

pa
Review №49

Nice employee

Ne
Review №50

Location & staff is good

Tr
Review №51

Nice staff easy to port your sim any operator

Am
Review №52

Courteous staff with matter of fact requirements for new connections, mnp or other conversions and a process driven sla run discipline

Br
Review №53

Good support by Ranveer Thakur

Sh
Review №54

I love that place and their behaviour

Va
Review №55

Very poor store never visit this..... extremely bad services... specially lady shushma who even dont know her working.... knowledgeless

Am
Review №56

Good facilities. Supportive staff eventhough the service is not that fast

Ha
Review №57

No place by company to park vechile. Staff working is not sincer to costomer

Sh
Review №58

Service ate very bad

Um
Review №59

Good service

As
Review №60

Better services rendered by ecperienced vodafone executives

Na
Review №61

They are helpful,cooperative but little chaos is there.

mo
Review №62

My task got deferred however have rated for ambience and executive approach

Sh
Review №63

Services were awesome , staff was very friendly and helpful and very less waiting time .

Sh
Review №64

Any content number?

GA
Review №65

Very bad staff, nobody to pay attention towards customer

ta
Review №66

Worst Customer support i have ever experienced. staff is very non cooperative

Va
Review №67

Unprofessional staff

MA
Review №68

A beautifully build store, with nice ambience. Very organised and systematic way of work.The staff is cute and happily offer help if one is first time visitor like me :-)Take token and wait for ur number to be called. There r like 6-7 representative who attends customers and solve their query, explaning everything in detail spending gud amount of time.Overall a great satisfying experience.

va
Review №69

Worst store... No body knows anything... No body cares for anything...

RA
Review №70

Worst customer dealing.

sa
Review №71

Very bad reposed..

Aj
Review №72

Exclusive office of Vodafone, where you can avail the all services related to them. Little rush is there. One can also pay bill of the mobile or can avail the services of recharge of the mobile.

Eb
Review №73

Very good

JI
Review №74

Fast n better service...

sa
Review №75

Place was nice n easy to locate but staff was unprofessional.

ht
Review №76

Best service provider

Hi
Review №77

Not good

As
Review №78

I dont like vodafone store.

ma
Review №79

Good

So
Review №80

Great vodafone solutions. Although, you might have to wait a little while for your turn.

Am
Review №81

Takes too much time in providing services.Some mismanagement of human resources.

An
Review №82

Good place

Pr
Review №83

Efficient staff.... Their system is usually slow

Aj
Review №84

Worst experience on every visit. On first visit, Staff were busy in gossiping and customers were waiting with their tokens in hand. On second visit, token machine was not working, no manual token provided. When I visited staff their after waiting for 15 minutes , he asked me to take token and come as machine was functional then.

An
Review №85

Awesome

As
Review №86

Waiting and only waiting. You cant expect anything else. I have wasted my 30 kin to pay a bill and atleast I couldnt kay at their counter

Pa
Review №87

Bad service.Unsupportive staff.Typical UP wala attitude.Not of any help.

DH
Review №88

Worst place , the stupid reside there who dnt know anything... vodafone sucks

sh
Review №89

No any system and not user friendly store

An
Review №90

Vodafone users

ja
Review №91

Staff is good but services are poor

Am
Review №92

Not accepting card for payment of 200. Had to stand in line for withdrawing cash from ATM. Staffs attitude is not really pleasant (some of them)

Ja
Review №93

Good

Am
Review №94

Worst support infact no support at all. Time wastage only. Staff members body language and overall attitude is very dull and full of negativity. No stable staff keep rotating.

10
Review №95

Vodafone superb store all type are problems are solved properly in this place

NI
Review №96

Service is good. I did not feel any inconvenience.

De
Review №97

Long waiting time. Lack of clear communication by representative

Sh
Review №98

Misleading facts and information. Only motive is to confuse the customer and bypassing the problems to Tele support department..

Ra
Review №99

This kind of stores are the reason why a customer hate Vodafone. They misguide people

mo
Review №100

Very supportive staff and nice queue system

Information
13 Photos
100 Comments
3.2 Rating
  • Address:B-54, Kapoorthala Road, Chandralok, Lucknow, Uttar Pradesh 226024, India
  • Site:https://www.vodafone.in/help-support/store-locator
Categories
  • Telecommunications service provider
Working hours
  • Monday:Closed
  • Tuesday:11AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:11AM–7PM
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