Chef special - PANEER hazratmahal was such a waste . Overall it was just a kofta with whitish colour. The worst dish ever had.Yellow daal- was goodPanner tikka- Just panner without any flavour.Green chilly- without chilly . Just green chutney.Chocolate brownie was good. 4/5Sunrise tequila- 4/5Shirley temple- 4/5Food was the worst . Not worth money - 2/5Thumbs down for the food . !!
I was referred to this restaurant for great ambience (which is true), live music (ghazal) and great food.Circling back to ambience, I would say that infrastructure ceiling was not tall due to which I felt bit uncomfortable but live music was great (you can request ghazal you would like to hear).Coming to FOOD, I was immensely excited about this part but this did not quite held up to my expectations and overall cuisine (plus menu) was ordinary.
Lovely fragrant flavourful food but damn expansive & absent service :(
Worst restaurant and worst service ever experienced.Firstly, the table linen was badly damaged, plates were having dust. Service was third quality, to order Tandoori roti, they took more than 25 minutes.Now when it came to bill, itβs a big fraud they are doing. We opted to pay from Zomato pro, and as per the policy of Zomato pro, I have to pay the total bill amount and the discount will be given by Zomato and NOT the restaurant. Our total bill was 3900 which they told us manually rather than giving us the physical copy of the bill. They said we will only give the bill once youβll pay via Zomato.They behaved very rudely and I have never seen such rude behaviour of any reputed hotel. Their manager Mr. Alok was very ill mannered.After having a long loose talks, we agreed to pay first, and then they gave us the bill. To our shock, they gave us the bill after doing 25% discount, woww what a fraud. They clearly saved tax on the 25% of the bill amount. As per the Zomato pro policy, customer has to pay the bill amount and not the discounted amount and restaurant has to give the bill before asking for the payment.So technically, they got the full amount from Zomato also, and gave the bill of lesser amount to us.This is clear case of tax evasion which I will highlight further with the authorities and Zomato.They call themselves as the 5 star, but they are not even half star.Torned table linen, dirty clothes of waiters, their shirts were coming out from their pants, dusty plates, WORST SERVICE and even RUDE STAFF.Total wastage of money, time and they spoiled our whole day.
By far the best restaurant in Lucknow for fine dining. Live music with good ambience and best food make it a memorable experience. A must visit place. Service quality is good.
First time at Falaknuma... Awesome experience. Excellent ambience coupled with live music.Food is too delicious specially paneer Afghani tikka and chicken tangri kebab. Must visit though on higher side of price band. But still worth it.
This place!! Wow!! The live music and the ambience and the appropriately dim lighting. This was an experience to be never forgotten. It was the highlight of my trip to Lucknow. The food here is outstanding as well. I was suggested Kakori Kababs for this place and very rightly so, it was mouth watering.
Pros-NoneCons1. Bad service (they forgot to get our biryani).2. Sub-par drinks.3. Average food, both mains and appetizers were underwhelming.4. Overpriced; no value for money.
Had been here 5-6 times, over period of 7-8 years been here 5-6 times, but EVERYTIME FOUND THE FOOD TO BE STALE, SOME STINK WAS THERE IN FOOD EACH AND EVERY TIME, probably they feed us month old food kept frozen in deep freezeers, its better to eat from a road side thela, it will be not stale that is sure, ONE OF THE WORST PLACE TO EAT IN LUCKNOW,feed stale food.
Elegant and very nice ambience.Very courteous staff and mouth watering food with an aerial view of Lucknow.Great place to have dinner with family and loved ones
I went there on October, 14 for dinner, It has a great ambience and Live music.But the service is not good... Food taste is very Average but it has not worth as it seems.Even I ordered for the mocktail of PINK WOMAN & VIRGIN PINA COLADA but the taste was both drinks are exact same..So if you order for anything in the mocktail I suggest you to prefer the same drink what your partner want.P.S. : After billing, Sauf bhi nahi dete yaar khane ko !!
Most pathetic place to dine in Lucknow. Never seen such unprofessional and unethical staff at any restaurant. They were as slow as a snail. We waited 45 mins after ordering food to come to our table. every consecutive chapati was being repeated after 25 mins. After finishing up they were not ready to give us the bill also even after 5-6 reminders they didnt show up to our table. Also they wanted us to pay them without them showing up the bill to us and told that bill would be given only after we pay.The staff was so rude they didnt care about anything about the customer comfort. They were all busy with their own stuffs and payed no attention to anybody at the restaurant.The Restaurant was also doing tax evasion by giving us wrong bill.I would never ever suggest or recommend anyone to visit this place as they are only cheating the customers in the name of a 5 star.
Very nice restaurant in the heart of the city. Hotel have 2 side view - city side and riverside - river side is preferred one. Not crowded, cozy and comfortable place to hangout with family and friends. Staff here are good, friendly and supportive. Food here is awesome - must try dishes are the one with chefs special ones. Little expensive but good quality food.
Very bad service and very ordinary food Not worth going.
Only the ambience was good . with gazals .A good place for candle light romantic dinner.But mughlai food here was horrible and the waiters just disappeared after taking the order. Very bad service . we had to keep waiting for ordering again and the waiters were least interested in taking the order. So i and my partner decided to share our tandoori roti and the bill was huge 2500/-Only the view and ambience is good. One time go if u r very rich and can compromise with food quality i order to take a few pics . a dhaba waiter serves better than waiters over here. They just assemble at one corner and chat away without taking any further orders.Food is below average #honest review
Horrible experience ever in my lifetime.Such arrogant staff, arrogant manager Alok. How can a restaurant ask the payment first and then they give the bill??I am going to file a lawsuit in consumer forum first against this. They are totally going against the policy of zomato pro. I paid 3900 to them and they gave me the invoice of 2925, what a clear case of cheating?The table linen was badly damaged, plates were having dust. Service was third quality, to order Tandoori roti, they took more than 25 minutes.They behaved very rudely and I have never seen such rude behaviour of any reputed hotel.After having a long loose talks, we agreed to pay first, and then they gave us the bill. To our shock, they gave us the bill after doing 25% discount, woww what a fraud. They clearly saved tax on the 25% of the bill amount. As per the Zomato pro policy, customer has to pay the bill amount and not the discounted amount and restaurant has to give the bill before asking for the payment.So technically, they got the full amount from Zomato also, and gave the bill of lesser amount to us.They call themselves as the 5 star, but they are not even half star.Torned table linen, dirty clothes of waiters, their shirts were coming out from their pants, dusty plates, WORST SERVICE and even RUDE STAFF.Pathetic experience. I could have rated them 0 starts, but dont have that option here to do so.
Food and ambience are good. Some time service is slow but over all you will find great experience here
The beautiful ambience to get a feel of Lucknawi nawaabi culture, the live gazal singing session, the food especially the kebabs are worth trying
Visited the restaurant on 6th Feb for dinner. We waited for nearly half an hour inspite reserved the table. Pathetic service, non-vegetarian dish served to vegetarian. No respect for guests.Over and above food was tasteless. Probably they prepare Punjabi dishes for European.I will never ever visit this place, far better options are available in Lucknow for fine dining.
Poor service & quality. Unfit to be 5 star. I donβt suggest anyone to dine-in here. Simply waste.
The food was delicious and the ambience was nice
My friend take me here the place was awesome βΊοΈβΊοΈ
I must confess that I used to be very fond of this place and it pains me to see standards slipping each time I visit . It would be very unfortunate , for me , if I were to stop visiting . Its such a Lucknow landmark after all ! My mother and I went there on a Saturday night and yes , the entire place was full but surely that is not a licence for inattentive behaviour and sluggish service especially when one is paying such a premium for everything . Anyway , we ordered two beers and they took so long coming that we just asked for the bill . The bill was handed to us just like it would in a roadside dhaba , simply flashed at us. The server at our table , a young chap , did not bother to check on us even once after taking our order ..we have to remind a trainee , an even younger chap , to get our beers . That behaviour put me off enough to stop thinking about the idea of dinner . Also , there was just one brand of beer and three brands of whiskey on offer. Thats it . The rather grand looking menu notwithstanding . Sigh . What a fall for a restaurant that was once an institution in Lucknow
This place may have been a classy restaurant but presently entire restaurant looks rickety n dingy.and the service is also very slow and pathetic.food is ok but overpriced..u charge for your name but dont want to do anything to maintain that name. Wakeup guys
Only food tasty is good but too high in price ....service too poor very slow ....Not recommended for big gathering ....Please check bills before pay they added extra dishes which you cnt count .....too high in price , and seriously very slow staff ...ye abhi bhi nawab ke zamane jaisa ji rahe hain...
Authentic taste of lucknavi food
Quality is not as expected. Dont waste your money.
Amazing view. From one side you can see metro station and from one end you can view Imaambada. Must try this restaurant Authentic Mughlai Food and trust me its damn tasty and oil free. Home made feels.. Delicious and Variety of options for Mughlai Food lovers. Highly Recommended for those who wants to have family dinner in a quite and decent place. So this one is definitely the kind of place for you.
Ambience was OK.. But d food was not gudn definitely not worth d price.. Will not recommend to anyone...
The food was as expected (awadhi) tasty , ambience was sophisticated and elegant but unexpectedly the service was below power !!
Very slow service, ambience is classy, view is great. Food was OK.
Good ambiance and view. Food not spicy. Good for expats
Being a Mumbaikar, I didnt like the service here. They didnt even serve water until we asked for. The chicken was tasteless compared toh mumbais.
Good food with a bit slow service.
Worst service ever. I didnt expect this poor service from class hotel like this. I dont recommend
The place is dead, menu n food quality deteriorating, so is service. Thankfully live music is there.Hardly it can be called a lakhnavi restaurant. Even McDonalds n Burger King are more classier
Amazing Restaurant.
The place was good and decent. The food that we ordered was also decent. We have visited this place 4-5 times but in recent the place has been neglected as in 2007-08 it was fabulous and the service and all the things were great but now it seems like other 5 stars have taken the market. They need to do innovations to regain there market share and popularity
Good experience but could not get anniversary discount
The best stocked bar in Lucknow predominantly a whiskey place with live gazals and top floor views good !
Worst in taste & quality.
The best restaurant in the town. The vibes of this place makes you visit here again and again. Soothing music, amazing view, mouth watering food and great service makes it my #1 choice. Most of all you can have conversations here with your loved once without shouting. During my multiple visits here I have almost tried most of the dishes on the menu. Everything is lip- smacking! To top it all, they have a fully functional bar.
The restaurant at top floor has beautiful ambience. You can enjoy good food in candle light and royal ambience. We found veg food better than non-veg, quite surprising!
Food taste was not so good, ambience was good.
Extremely bad taste and service...
Wow, great experience. The view of the city along with live music. All was complemented well by the delicious food and great service
Services not upto the mark as per the name and price. Food quality not too good.
Location of the restaurant is very nice. Staff 8s also very professional. Food is good. Needs some renovations.
Food is great, with great view, but too crowded .
Awesome view from 9th floor. Food is too good. Wooden flooring is a bit creaky otherwise great hospitality.
Good place ....with average food..
The best stocked bar in Lucknow predominantly a whiskey place with live gazals and top floor views good ! Starters especially Kebabs are excellent.
Nice environment, tasty food and well manne red staff
One of the most excellent Fine Dining places of Lucknow. Good food and lovely view.
Veg options are limited and its toooo expensive
Not recommended at allFood is overpriced and services are pathetic
Live music great staff very good food
Food quality and ambience are both very nice. Its a perfect place to visit with family.
A. Food.. one star (two stars for rotis and three for handi biryani). There are about 500 plus better restaurants and joints in Lucknow who would serve you much better and authentic food.B. Ambience. 3 star.. windows dirty, datedC. Live music. 1 star.. the singers had no idea how to pronounce simple Urdu words.. why sing Urdu ghazals when you have no idea how to pronounce even simplest of the words (shame on Lucknow ki language)D. Cost.. For only food - absolutely not worth going. If you want to eat under a faanoos, then perhaps you can justify the cost.. I assume food would be acquired from better sources but I couldnt see much difference from eating at a simple joint with good through put.. Cleanliness.. yes.E: Service - 4 star but I personally dont like staff serving food in your plate.Verdict: Do go if you want to dine in an expensive restaurant under a chandelier with candle light and a rose at a table and dont care much about the authenticity of food.Dont go if you want to enjoy food. Also other guests talk quite loudly but thats a common thing everywhere in India. Perhaps not for romantic dinners for two. If bad Urdu talaffuz gets on your nerves just dont go..
Would definitely suggest you to try panner hazratmahal. Its something unique and special
Amazing view, appealing decor, fantastic food and lovely live music. Great place.
Beautiful Place to have a feel of Lucknow and its cuisine.Sitting at top has some beautiful view. Food is very good and you will get all traditional lucknow and Mughlai foods.Live Ghazals make this place very comfortable. Expensive but availing offers through Zomato Gold helps.
Cool place n romantic place
Very good place to eat out. Fascinating
The food is awesome... Very good, well prepared and xlent taste
Very nice and cozy restaurant. Nice views and excellent food!
Amazing night view of lucknow, awesome food and very courteous staff. Live ghazal added to the lovely moments spent at Falak Numa
Nice place to visit. Food is also good
Nice place,,good view,, peaceful,, ambience is perfect for quite dinner or lunch,,,Food is perfect,, little expensive,,,
Great food great ambiance but less plate proposnate
Breathtaking view, excellent ambience, nice food, soothing live music, courteous service.
Good food with live music and nice view of the city. You can feel the city culture here
If you wanna understand Lucknow food and ghazals, uberly, then visit this place.
Ambiance is very good... Very few dish is available for veggies thats disappointing.
Delicious food ..
Quality of food has gone down post lockdown
Ambience was really great with live ghazals playing. View was decent, didnt expect to have such a view in the middle of the city. Taste was unexpectedly great, which is not a main selling point for such restaurants. Could have been a tid bit pocket friedly, but overall an evening well spent.
Best for dining with family..!! π great ambiance, great food and polite staff.. And The soothing ghazals are like delicious icing on the cake..!! RECOMMENDED especially for those who want to experience Nawabi Tehzib and cuisine..!!
Lovely ambiance, beautiful place,The food quality is very good, Had a great experience here.
I was euphoric for 2 days after visiting this placeπ.. Very Royal n sophisticated with blend of lucknowi Nazakat n Nafasat.Both side view r very beautiful.Nice Ambience good service n most pleasurable thing is Ghazal.The Ghazal singers r really doing amazing Job.If u wanna make ur evening special must visit this place. Really we enjoyed a lot. Thanks Clarks Awadh π
V nice ambience
Snacks were good but the meals quite disappointing
Pure ambience, rhythmic food, live music & Lucknows scenery, what else you need for a great melodic mood ? Located at 9th floor in the Clarks hotel one of the oldest in Lucknow.
Quality and taste of food amazing
Good food, Superb ambience, great service. Would love to be visit again.
The food was okayish but the view and the atmosphere of the place was really good.
Overpriced food and really small portions.
Falaknuma is Lucknows pride. With lovely views and heartwarming ambience, it makes for a perfect venue to enjoy a meal. The soul of this place is quintessentially Lucknawi, and depending upon what you expect, it can enchant you or make you feel that somethings amiss. The service and food could just be a little better though!
Great foodGreat serviceGood ambiance