Not untouched by the slow and casual approach of any government department. For a new connection one has to visit multiple times. No information window/counter for public enquiries. When you ask for the forms (which is free of cost) and the process, you will be asked to contact the private vendors sitting outside the office premises and will charge you Rs. 200.00 to 250.00 and will fill your forms.Dont know when will this type of work culture end in the department.

Adil Nagar kursi road Lucknow I