Such a bad experience it was for me. AC was not cooling, hot water provided in bucket, food quality was not good. No proper staff.
The stay was not at all satisfying in terms of AC cooling and AC in confrence room. In hot and humid conditions. The bath tub of almost all rooms have faded and looks disgusting. Most socket in rooms provided were non functional & AC of room is also non functional adding to the discomfort.
Great piece of Luxury art work with sophisticated rooms and hygiene at Sapru Marg, Lucknow. Educated staff with decent way dealing. Nearby Lucknow Junction Railway station (Charbagh) only 7 km with Rs.20 from Hazratganj Metro station. Ola, Uber easily available to reach here. Hotel is ideally suitable for Birthday Parties, Weddings, Get Together...have enjoyed quality time there
Worst hotel. Avoid....Its a lodge in the name of hotel. Their service is pathetic. They will charge you for a luxury stay and will not provided any basic facilities.They dont have hot water in the bathroom for bathing. When asked they are providing a bucket of hot water in your room. How disgusting......!After complaining, the staff is giving some stupid reasons that other guests are complaining that they dont want hot water for bathing so they have turned off the geyser.Pls avoid this hotel.
Breakfast selection is greatly reduced due to COVID19. Room was comfortable and good but no hot water was available. Staff were helpful and courteous. Restaurant was closed for COVID19.
India Awadh hotel is one of the best hotel in Lucknow. Good dining options are available here. Good services are provided here and staff is very polite. Infrastructure is so good. Rooms are very neat and cleaned and all services were provided quickly. Very good hotel to stay. Environment of hotel is good and clean. Staff members are well trained and well mannered.
India Awadh, Lucknow has lost all its goodies. I stayed in this hotel since 2012 and it had always been my 1st choice for lucknow visit. I stayed last on 08.08.2021 and my feedback is as:Welcome desk: Staff on 8th morning was not trained at all and were not groomed as well. By their dressing and communication it was really bad.Rooms: I request for front facing room while booking my package well in advance. They said that room is getting ready and i was shifted to part time room. I checked for room at 2PM then at 6 PM then at 8 PM and they said that room will be free by 10-10:30 PM. At last I didn’t hear from them.Room where i stayed was not good at all. AC didn’t work well. And there was continuous power failures throughout the night.Food: I booked cmpl breakfast n dinner package for 4.5 k. During dinner serving came in bowls and food quality was so soBreakfast: No fresh Juice, 2 fresh fruit options with melon and pineapple but both filled with flies.Options in breakfast were breads, cornflakes, chokochips, eggs and poories that too you have to ask for them.So thats how my fascination with India Awadh ended Yesterday. Not gona visit again there are much better hotels in lucknow now with good amenities and better environment.
Not worth it; charged too high but the staff is incompetent, I asked for crispy vegetable and the chef sent a vegetable soup and started telling me that this is crispy veg, after much debate I got my crispy vegetable; paid for complementary WiFi complementary welcome drink and complementary breakfast... Only breakfast was ok... WiFi bad... For welcome drink they sent bad tea and bad coffee... For 2 days for 2 rooms they charged around 13K and the cleaning staff instead of refreshing the toiletries the staff asked to show previous bottles, as if I will take out the 25ml bottle from the dustbin. FYI... The room charge includes all complementary things, toiletries, TV, beds, almirah etc. After charging so high, they are not capable to fix their room door bell and room drawers. Find pics for broken drawers, vegetable soup instead of crispy vegetable and dirty tea cups in the room ... Why cant they fix their rooms and services 😒😡😑
Hotel is good location is superb but AC is not working, room service is very slow one need to wait even for an hour for room service, not a good choice for solo as well as for family, food quality for buffet breakfast is good & have ample choices, AC IS NOT WORKING IN ANY OF THE ROOMS & NO RESOLUTION HAS BEEN DONE BY HOTEL STAFF FOR THE SAME EVEN AFTER MANY COMPLAINTS
Cockroaches, old broken matress, a security guard who think guests are to be abused and treated poorly, a rudimentary breakfast buffet, the bathroom at the lobby with its cobwebs and broken door latches ... such was the experience of these that the good work by Tausif from front office to try and address my disappointment seems like a distant memory. Brought back really poor memories
India awadh in its rooms and food is very good. Have proper facilities of sanitization under covid protocol, rooms are very clean, loved the food very.
Worst hotel to stay, worst service, worst staff, if someone is thirsty or dying without water they will provide you after several reminder or after 2 hours. Rooms are not clean and most of the times you will get electricity outage.
Worse place to stayWallpapers all tornBathroom tiles are brokenShower don’t workAC room but no proper conditioningChair if u sit on it u can feel the wooden chairLight not workingAll this after changing 3 roomWorst stayPlease don’t staybetter to stay in La place Sarovar portico same cost good rooms n services
One of Lucknows best hotel. Visit to experience class.
Very bad hotel poor service poor rooms just looking goodi stayed there i gave them my clothes to him for laundry they washed cloths with bleach powder and and faded my all cloths and there is no reply for that.very poor,i suggest to all who is planing to stay here
Wrost experience ... today at near about 9 am i was aksed for room but...the behaviour and atttiude and lack of staff shows ... the value of property is high but the goodwill day by day is falling... please not suggest anyone to be there...as i have to wait ..long.. and .. went out of hotel and search another one..g
Looks and ambience is great. Staff is polite, but warm water timing is an issue. Bathroom items are not good. Room was spacious, less variety for breakfast.
The hotel is very good looking from outside but when comes to actually staying there, the staff is not helping at all.They dont even have basic Hot water function in the rest room, upon asking they said they will send Hot water in bucket it took them 3 hours to send that hot water, I had to sit and wait for 3 hours just to take a bath every time I asked them over phone or in person they said sir I am sending it right away.I had to go the reception 4-5 times to get that 2 bucket of hot water which took 3 hours.Second the wifi is so bad that I couldnt even do a simple Google search using their wifi.
Hotel India Awadh is the poorest facility hotel in my life as I was experienced in my daughter,s marriage ceremony. Noncooperative staff, without professional spirit, only giving warnings of administration. They had created only panic due to most of our guests remain empty stomach. After that cooling system became failed. Whole night we boiled under table fan. They had gotten excuses of locked down. Room facilities was very poor. And Iam sorry to say, that it was happened after full payment. Its my advice to to book this hotel if there is no other option.
The India Awadh is a good hotel offering budget accommodation and good service. The rooms were good. We were on the 3rd floor with decent view of the parking lot and the main road.Cons: in winters hot water is only supplied from 6am - 10 am and 6 pm - 10 pm which is very awkward.The hot water only starts by 7 though.The hotel food is pathetic, the sandwiches and even the French fries were if poor quality.
Awesome place to stay. Reception, Housekeeping, Room service team is very polite and helpful and prompt to act. Rooms needs some renovation. Overall its decent property to stay.
Its a pleasure staying here they have excellent rooms and restaurant and courteous staff
One of the worst experience. AC is not working . Dirty room . Will never recomend to any one . Worst services too
One of the worst hotels.1. Dirty rooms2. No services3. Pathetic foodIn short.. Wastage of money
My experiece in this hotel was worsted. Poor services, air conditioning is very poor, toilets are unequipped even without handwash,. Banquet hall is too worm,as sir conditioner may failed any time.staffs are working like dalals for looting.. Rooms are not good in comparision to high prices. It is my suggestion to the people not to book its halls if you have any other option. Never pay full amount before full satisfaction.
All ok ok
Its v clean, nice environment,staff r so supportive.
Excellent place, very friendly staff. Overall value for money
Wow place .dinner was best hygeinewise.sanitisation good.in this covid time I was unharmed after having dinner here best thats main thing
Parking problem. Hall is good.
Place is good. Staff was also friendly. I stayed 2 nights at this place. AC in my room wasnt working and I requested the staff, but there wasnt any help.
We checked into a suite, which was clean, spacious and quite comfortable. Nice and welcoming staff, in room dining was delicious as we ordered grilled fish, white pasta, chicken tikka and a veggie pizza. Breakfast buffet was also good with a variety and mix of Indian and continental food. The skyline restaurant was extremely pathetic though, bad food and equally bad service. I wonder why isnt that restaurant at par and pace with the rest of the restaurants of the same hotel🙄
Pathetic service by the staff. No one was there to address our concerns. The room looked normal but it had all broken appliances. Looked like all faulty appliances were placed in our room. Despite calling the staff innumerable times,there was no concern from their side . All members in our family got food poisoning after eating breakfast here. Would not recommend anyone to stay here.
Not happy with the overall hotel services, very very delay room service, poor air condition quality in room, only good thing is buffet breakfast
Its good hotel. Room service is fast and good I like this hotel
Good Hotel... Linens Torn and Filthy
Nice place with good food..
Hotel is in Hazarat Ganj the heart of Lucknow. Comfortable stay, good food and service...
Best ambience with worst food
Staff service is awesome. Very neat hotel too.
Overall a good stay experience i felt.
Centrally located . Good parking place.
Had our annual function. Nice place, centrally located .Food is good. The staff was helpful. A bit pricy but then it was worth. The bar was great to look at.
One of the worst Hotel I have even seen in my life, worst staff, worst services not evem a single amenity was working and also even after Complaining, nobody was addressing it
This is located at an excellent location right at the heart of the city. Transport connectivity is amazing. The rooms are neat and clean. The Hotel has a slightly retro kind of look and feel. Bathroom was also clean although the quality of toiletries provided is extremely poor and minimum so carry your own. Breakfast was good with ample options. Service - housekeeping and in general - is a little slow but staff is very courteous. I stayed here for 3 nights.
One of worst experience... Stayed here for 4 days... AC is not working at all in rooms...only in lobby....they are practicing this since long time for cost cutting... no matter how much complaint is done... they act like deaf....In rooms ciggratte smell is there. Washroom was full of Pan spit stains. Only positive is location. Not at all recommended.
I stayed 04 days. This is located at an excellent location right at the heart of the city. The room are neat and clean. Good food ,staff was very helpful.
Very Beautiful banquet...
No better place to stay when visiting Lucknow. Centrally located, beautiful interiors, amazing polite and helpful staff. Moreover, their restaurant is A-Grade (Skyline) and they also have an amazing happening Bar (BarBar) in their basement! One of the best hotels in Lucknow for Business travelers and tourists.
Best hotel in hazarat ganj.
Nice hotel wt gud rooms..
Worst stay ever. Service is very poor and the hotel is not at all furnished well. Even after asking them for any problem , they do not revert back.
The stay was humiliating. We had booked 4 rooms for 3 days for grooms family who had come for a ceremony. We had to shift our guests to another hotel on the second day as AC was not functional among other problems and the staff paid only lip service. I STRONGLY RECOMMEND TO AVOID STAYING AT THIS PLACE.
Good place near axis securities
Awesome Hotel.....Luxurious Feeling.....Beautiful dinning.....Well maintained.....Good Services.....Awesome Food and Drinks.....Security and Parking Facilities.....Luxurious Feeling.....Beautiful dinning.....Good Services.....
Decent place for conference
Its really shocked to me, when I was reached with my family. Neither geyser is not working nor service. I was there two day, food also was not good.Sorry, A worst experience.
Nicely created place with semi traditional look n ambience. Polite & helpful staff with complete professionalism. Really attractive property with easy excess. Located in posh locality of lucknow (I.e. Hazaratganj)
Worst place in lucknow. Staff is worst in there so-called restro-bar. Too loud music with an awful sound system just like a band of a baraat. For music we requested there manager to lower there volume but he didnt entertained us. Service was worst there. We have to go and ask there waiters to serve because mostly all of there staff was busy entertaining one table where few female customers were there.Overall I would say this has been the most humiliating place I have every been and the worst staff and service I have ever experienced. I will never ever visit or recommend this hotel to anyone.
Nice hotel, good ambience, service is good but lil slow, TV in room can be better.. Overall i loved the premises and rooms, very near to saharaganj mall...
Its a delightful place for receptions and other occasions , but a little doubt about marraiges ....
Good property bad maintenance, one thing to like sales manager singh quick responses.
Grand look even inside hotel and room too. Good hotel in sapur marg station and the rates are little high and it is ok in its range of hotel... my overall rating for this place is 8 points out of 10 points. And its is located at walkable distance from saharaganj mall. There is roof top restaurant and pub at bootom of the hotel is available And all leading food chains is avaialbe nearby such as Dominos, Pizzahut, subway and well know sweet shops and even Mr. Browny Bakery is also located at nearby this hotel. And it is very much on road side too. Even they provide space for functions / parties also.Always enjoy your trip after proper planning...
Very good arrangement hotel staff is also very decent i liked it
The room and service was excellent
Excellent and clean rooms and services Staying at this hotel, one has easy access to tourist attractions all around the city. Very friendly staff and helpful at all times. Dining - Buffet (Breakfast and Dinner) adequately provided and very nice.
First time I entered this Hotel, have Ladies bar, Dining Hall , Good room, Great Foods, it is situated in Heart of Lucknow Hazrat ganj
By good