First time it provided very good service, staff was also well behaved & taste was awesomeBut the 2nd time, they provided very slow service, that we thought snacks will not come & during main course they provided 3 items after repeatedly asking about them & that also when half the guest left and took the money for all the items, even though it was left untouched due to late service
Good place for small events and marriage gatherings for 200 - 300 people
Not a place to be recommended. They gave us their biggest room but first the AC was not working then the room lock got damaged. Food was not at all good
NICE EXPERIENCE AND STAFF WAS VERY NICE.
Nice gesture and good ambience. Polite services provided by the staff.They helped a lot for our marriage in the lockdown period.
Slow service, very poor management. Average food and poor air conditioning.
Must go ...very helpful and friendly service
Very relaxabale with suitable rooms
Just ok ok.....
Rooms were average service was not good food was bad
Good service n nice stay
Great hospitality and enjoyable clubbing experience
Best hotel around this locality !!🥳🥳
Very good property maintained the standard hotel ss grand provided with complimentary breakfast and room got upgrated staffs are very courtesy.Very good place to stay with family friends single stay service are so nice and smooth friendly staffs .
Vicinity still developing.
A premium lifestyle hotel from hotel as grand in city of nawab. Hotel ss grand is a 3star luxury hotel located in lucknow.the hotel staff was extremely cooperative with our early check-in .the rom was perfectl.y
Good wedding point/hotel
In love with facilities of hotel!
Good place for stay
Hotel ss grand is nice hotel all everything is good staying was wonderful restaurant serivice is good
Nice hotel in kursi road ... Services is everything good
Hotel rooms are good but lobby and outside reception area has very poor ambience and dirty.Kitchen is also unhygienic.Overall avoid staying their.
झच्ची nice place was
Good Place and nice Stay..
Manager of the hotel- Mr. Praveen Rai was very polite & helpful, the staff was also very good, great & food quality was also very good. Ambiance was nice & rooms & hall were vry cleanOverall great experience
The experience is very bad the staff is unprofessional they dont know anything. Management skill are like hell
Love to saty here..
Ok
Ok
Chicken dish was awesome
Good for almost everything including meetings and food services are too well. Impressed with the cleanliness.
For booking their rates are high
This place is a new property and the infrastructure is quite good. The food is also good. They need to work on their washroom hygeine and not quality of food.
Wonderful service
They alloted us rooms with Geyser fares but No geyser was given in rooms and when asked about it, they said we will give you hot water in bucket with a proper statement GEYSER KE PAANI KE NAHAO YA BUCKET KE PAANI SE, Whats the difference.Very poor Hotel and service staff. And we asked for their license number to register complaints, they denied. So its better to choose over any other hotel.
1. Hall is very bad being many puller in central area of hall hence stage is being not seen properly. 2. Food not prepared timely. 3. Lighting is very bad due to repeated tripping. 4. Casual tent type chair provided in hall. 5. Vetter is cheap.
Nice hospitality
Wront bekar cook
Visited for snacks. Poor service. Country made sauce served with fried rice. Not worth second visit.
Had an awesome experience at the hotel and really loved the hospitality. It was my first stay in the hotel and would love to stay here next time I look for a stay in lucknow. The staff was courteous and really helpful. The room decor was perfect.
Nice
Very nice
Pros:Nice to stay and good food. Best place to organize small parties.Cons: Doesnt deliver any food in rooms. You have to come downstairs to have your lunch tea, breakfast or dinner. 🤔☹️Over all nice experience.
Very poor experience...1. No approach road..2. Extremely poor surroundings with awful smell and flies everywhere.3. Lot of flies at roof top restaurant. The upkeep of kitchen is also very filthy.. Govt agencies must check this place for hygiene...4. New hotel and is still not complete, staff is also not conversant with their own rules and policies....... to summarise a NO GO till its completed probably after a year or two...
Manager of the hotel- Mr. Praveen Rai was very polite & helpful, the staff was also very good, great on time room service & food quality was also very good. Ambiance was nice & rooms were vry cleanOverall great experience
I love this place for hangout
Nice hotel room and staff and good food aur rooms and hall very neat and clean andFront office staff was so cooperative
Its good as per its cost
Nice hotel wonderful service ...
The hotel was really nice, just as modern style hotels but the major drawback was the management. The person at the counter was not behaving professionally, he was trying to have meaningless conversation with me. Anyway, I ignored it and went to my room. Another major issue was: people staying in a room nearby our room were not adhering to the FABHOTEL rules as SMOKING is not allowed but their rooms door was open most of the time and they were smoking sitting in the room and smell spreaded all over the gallery. I dont know why the management did not ask them to follow the rules. Bad experience due to these factors otherwise the rooms were good.
Nice rooms ,clean bathroom location is good and hotel staff is also very good they guided well about city.
A very decent nice and clean place which includes a Restaurant and halls where you can organise your family functions... Also i should mention the behaviour of staff they are too helpful towards you.. You must visit at this place once... 😊
Pathetic experience wouldnt stay here again.Pros: Since there are so few- Food quality is good- Staff is politeCons:- Dirty and used linen- Limited menu- No buffet only a la carte- Poor upkeep of rooms- Rooms are dirty and fittings are worn out- Very small washrooms- No professional staff all amateurs- No amenities close by- Surrounded by Buffalo filth- They serve a week old used sauce kept in the open- By the time tea comes to your room it is already coldI could just go on and on. Only go there in an emergency
Very bad experience
Good hotel for wedding and dinner
Today I visited this hotel because I have taken its membership card. But it is worst hotel and having worst hospitality and behaviour of all staff mainly billing manager.They denied to consider my coupes. Very soon I am going to file a case in this regard.I will never visit this hotel again
Nice place with good decoration and service
Very nice hotel.
Good ambienceServices should be improved
Excellent
AC not working in 3 rooms I booked. They didnt give us other rooms.Lost earphones when I gave my keys for cleaning. On complaining I got a reply we will look into the matter but didnt got any word after that.Even after asking for other rooms just got reply that AC will be repaired in an hour or two.Roads to reach the hotel are pathetic, will all the rains walking up to the hotel is not at all possible.Lift didnt work for first 2 days.Electricity problem was there with continuous tripping.A really bad experience.Not expected this from a FAB hotel chain.Have stayed at there property for 2 3 times and this has been the worst experience with other two being great.The lounge above the hotel is good to have party.
Very nice & pleasent place to stay with family. Food was very delicious and nice service. We enjoyed nice time with my husband and daughter.
One of good option for people living near kurshi road. Located on main road of kurshi road.Just few km of sports college. Budget friendly and services are good.
Hotel is well maintained and rooms are clean and good location also food is good
Zero Service , No Amanities in rooms, Worst staff handling, they dont have House keeping staff at night. You wont get a tea in morning if you get up early. Please dont visit this place and burn your hard earned money...
Loved the facilities provided... Rooms are spacious and food quality is also good. A good place to stay if you are on a visit to Lucknow.
Food is tasty but bit expensive for restaurant like this.
Ok
Great service by the management, specially the cooperation from Mr. Praveen n sandeep g.
Good
Nice place for small parties.. Food is good.
Extremely professional, awesome food and well services thanks to its team and efforts
The rooms are good quality. In this location, there are very few options so this one is preferable. Average services available here, the staff was helpful and fast.
Hotel is very nice. Hotel services is very fast. Hotel staff behaviour is very best . Hotel room is very big. Hotel room in all facilaties .
Bad Hotel to this road
Food taste is better but very worst service
Very nice hotel..I booked it for my marriage n really happy...their services r very good n staff is very cooperative..kindly Maintain d consistency...
Very poor eminities, Worst Service, Uncleaned rooms, Uncleaned washrooms, No response to complaints.Not worth the rate of 3.5K.
Cons- Pathetic service and poor food qualityPoor management ,staff is not cooperative at all & mannerless waiters, they refuse to serve food at the hotel rooms and shows poor hospitality at the dining place.Pro - Spacious and nice interiorBooked 4 rooms under name of GRAMIN BANK OF ARYAVART , 3March 2019
There is a lot of parking space.Hotel is situated in the very outskirts of city.The hotel has room with ac.Banquet hall is also there.There are 2 banquet halls.There is no problem of parking.There is dining also available.The hotel staff is very helpful and very cooperativeThe hotel offers good food at little high price.The Banquet hall is not so big and not so good but okay for a 100-120 gathering.Location is not very good at it is very outskirts of city and the airport railway station bud station are also very far.
Nice place for parties, etc food arrangements are good and ambience as well as staff behaviour is also nice.
Great for couples married or unmarried. Easy check ins and great service. Good on the budget too..
The reason why I gave it a 3 star is pretty obvious by the fact that we requested you to out an extra mattress in our room but despite calling the reception 2-3 times, no extra mattress was given. Please improve your staff services.
The hotel staff seemed to go out of their way to be unhelpful. Bad service.
Pesticide sprayed.AC had dust that blew out when switched, bathroom not clean,buffet breakfast included but not ready uptil 9am ,had to accept cold bread omlette.kindly gear up for better service.
Staff was polite and the banquet was good with superb decoration. I loved this place for family gatherings and small functions.
It was good! The hospitality was also good.
Nice place where you can stay whenever you come lucknow, stay here not because of its affordable and cheap price just because of its best services and amenities.
Good clean rooms plus nice staff, not easy to find cap from this location unless you use online cab services, food is on average
It situated on the kursi road. It is great hotel. Its cleaniness is so good and staff is so hygienic.
The hotel is clean and provides u great hospitality.The staffs were very helpful.Good restraunt.
Its new Comer in the field of hotels and hospitality. Its putting good efforts to provide good services
Hotels are good for staying near to phonix mall.room are good service also better and morning breakfast are fabulous and varity of food.if u think stay hear kindly stay in executive room thats is good for srtying and enjoying trip
Good hotel , good service sort of falls in 9/10 ,,
Nice hotel and good rooms. 2 elagant banquet halls with nice lightning. New property in town.
Nice supportive staff. .Nice rooms... Concerning thing is road to hotel is in bad condition
Dirty washrooms and floor, lunch n food sucks, In lunch salt was too much. Decoration was untidy many more things but god knows how have people rated it 4+