I would want to say huge Thanks for the MRIScan members of staff:Oscar, Tooba and Gratitude. They help me a lot with my MRI scan appointment difficulties. These people definitely working with passion and love of their job.

Got there early for booster jab. Not open till appointment time. Rather disorganised when it did. Filled in one form then told it was wrong one and handed another. Understand this was probably 1st booster session. Sure it will be as efficient as it was was 1st jabs.

I have attended for my laparoscopic operation today morning and I have had best care ever.!!!! Wonderful hard working staff, a specially nurses Grazyna Sam and wonderful doctors who was checking on me with care, sympathy and lots of respect… I really do appreciate that a lot. Thanks a million guys ❤️❤️❤️

Very well run pleasant staff no hassle

I was attending today for Hernia repair surgery, And the Nurses,surgical consultants are very friendly professionals I wish all Hospitals are Good as this one ! I was look after very well ,I like to say a Big thank you for everyone!

I’ve only attended one clinic here, and despite it being a remote location, it’s a very nice hospital.I was really incredibly impressed on its cleanliness. Amazing,spotless clean, light and airy. The staff I met were lovely, polite and really professional. I’ve had such a great first impression as an outpatient.

Absolute disgrace of a hospital, I am a carer for a gentleman who is deaf and blind. our last visit was a 6 hour wait after our appointment time leaving the gentle who is 85 and a type 1 diabetic with no food,sitting in a packed waiting room, in 30° heat, with no where to sit . Rude nurses who dont listen. please ask for a different hospital...this is apalling care of patients.

I was visiting a relative for a family function for two weeks and whilst I was there I ended up falling off the stairs and hurting my back very severely, to the extent that I could not even move. The ambulance had to be called and when they arrived, I was still in so much pain that they put the mask on me and gave me ibuprofen to inhale through the mask.With the help of the paramedics I managed to reach the ambulance. Both of the male paramedics were very nice. When I went to the hospital, the doctor who saw me was friendly, he gave me crutches and told me to use them until I am able to walk without them.It was very difficult for me to get in and out of the car; I found it very difficult to put pressure on my right side. But the crutches did help me a little bit.Whilst I was still at my relatives house I and started getting severe back pain and pain on the right side of my stomach, I could not stand properly. So I called up 111, explained my situation and from hearing me they advised to go to the hospital immediately. As I went to the hospital, the receptionist was quite rude to me. It seemed like she did not want to work there. Then when the doctor saw me, I told her the incident of how I fell and got this pain. She touched my back so hard that I ended up screaming in pain really loudly. Instead of apologising to me or checking further she ended leaving the room mention shes coming back. However she did not return, she actually needed a senior doctor. The senior doctor came and told me that Im still young and I should not be using crutches. She was very rude and her comments were rather sarcastic. She would not listen and she did not understand what I was going through . Presumably the junior doctor must have told my situation to the other doctor but she just came and ended up not listening, telling me to leave and start walking without the crutches. I was shocked by her behaviour but I was not able to respond back to her strange behavior as I was in pain.This happened in 2017 and I hope after many years steps have been taken to improve the service because if they are like that with every other patient then it is not something acceptable and some action needs to been taken against those doctors.Doctors are highly skilled professionals and should be empathetic towards their patients. I hope these two doctors have changed their behaviour toward their patients. I’m still confused as to why did the junior doctor felt the need to get the senior doctors after I screamed, perhaps she was scared or didn’t know what to do but I should have been informed. That was very unprofessional. I do not remember any of the doctors names as it was a while ago now.Please train your doctors / staff.Till date I still have back pains! Anyone can have back pains please let your doctors know especially the one who told me I was too young to get one!!

Q.m.h. has always been my favourite hospital for 2 reasons, 1. its local 2. the staff are the best.

Worst experience, Indian man was very racist to me and my daughter and didn’t want to her what was happening to me and black lady was very rude because we didn’t understand, this should be changed if not it’s going to get more serious.

Its a good hospital, disabled parking directly in front of door ,staff are very friendly and helpful and the biggest plus was its CLEAN 5stars

Went today for an X-ray an was pleased with care received.Only one thing I found disturbing…. The porters who were ferrying the patients were wearing masks on their chins … 😡

Is not my first time where Im leaving the hospital after being waiting for more than 2 hs with a baby 9 months and my daughter 5 years old. Horrible service. Terrible. Im just super disappointing again with the health service in this country.

The most rubish medical service I have seen in my life.Spend more then 4 h waiting ..to be said that the x-ray department is closed

I can be only disappointed,i am explaining the issues that my son has and i am being told that i should better go to a gp.The reason why i am coming is that my son is sick,its friday what should i do over the weekend.I politely ask how long it will take to be seen after 3 hours and i get a sick and bored answer in a quite bad tone you ve been here for 3 hours only.Honestly we should take care of the future more,he is 9,who has kids will understand as is difficult for them to sit on a chair for that long.While.being in pain they did not offer anything in that time,a pain killer or something.The main is your coming to emergency to receive help and you get sent to the gp......so disappointed

Extremely upset. I will now have no idea if I have breast cancer or not. No parking due to vaccine centre and not only dont jbowif Im sick, I also have added stress and half a day less sick leave for If I do get sick. Thanks

Expensive to park but i believe its possible to obtain free if there most of day with sick relative... Hospital staff service etc all spot on

Lovely hospital staff amazing very clean

Perfect service we had when I took my girl for allergy tests , special thanks to the staff 🙏🙏

I had a referral from queen Elizabeth Hospital to go to queen Mary ophthalmology for my 9 years old child. I went there last Friday, they refused to see us even If they saw his eye getting worse. I begged the lady to examine my son but her answer was no as she sent many patients before us bk to their home and we are not an exception. she said that she can give me an appointment on monday. since I had too many days off and scared of losing my job, I managed to have a family member to take him to his appointment which she said was scheduled at 14:20. to our surprise, when they went there they said that we dont have any appointment and that it was a lie. I dont know what to say when the one we trust as professional lie to a 9 yo. its a shame first not to help someone coming from an emergency especially a child with horrible eye pain and more you lie to us just to get rid of us. so where is humanity and the sermon you had before . Im really sad to see that happening in uk.

Came for an urgent referral and was greeted by friendly, professional and all round lovely staff. It felt covid safe too and I felt at ease. Thank you to everyone working there.

Unprofessional Hospital and Patient Transport Company. (SavoyTransport.) If you possibly can keep well away from both of them if you value your mental health. I have given this review one star because I could not give it a 0.

Horrendous queues and waiting times @ Urgent Care, appealing staff attitudes @ Imaging Dept.

Attended the urgent care centre today. I cannot fault the service received especially from the lovely female double act nurses in triage.They turned me round Inc. X ray in under two hours.

Excellent Hospital they helped a friend of mine in the Macmillans Unit very professional and great service thank you

Very helpful and friendly staff, what more can you say about a place full of people who help people for their jobs.

Waiting time for Urgent care far too long and only one parent allowed in at a time so was an absolute nightmare for the one allowed in to deal with the new born baby in an unequipped location for a parent to wait alone. Not happy with waiting hours.and seeing a few other people inside in pairs

Their water dispenser machine taste of soap water. Do not use.

Nine weeks ago I had a total knee replacement at Queen Marys Hospital, it was not my first choice as I live in Dartford, very close to Darent Valley Hospital. However I was very pleased with the treatment and care I received in Mottingham admission and preparation ward, in the theatre from the anaesthetist and the lady who sensitively assisted him, the surgeon and theatre staff, and the kind and expert care I received in Avery Hill ward whilst recovering. My stay could not have been any better, well done to you all.

Had dental surgery a while ago here, couldn’t fault the team whatsoever. Had a call for the surgery rather quickly and even was okay about rearranging . The only fault I had was the waiting time it was definitely long as I had got there early in the morning and despite the fact you can’t eat/drink after a certain time it definitely knocks you, as I soon started to get a headache before my surgery. The anaesthesiologist, walked me through the process of what was going to happen such as the process of the before the surgery and after. The team was so well at keeping me calm as it was my first every surgery and took really good care of me after the surgery, the surgeon even came out to see me and told me the surgery went. A great team and so friendly!

I recommend this hospital for their amazing friendly disposition and outstanding service, very efficient and fit for purpose.

Just been to have a blood test and waited 2 mins before the very lovely Vincent took my blood. He was very efficient and made me feel very relaxed. Thank you so much.

I went to Urgent Care this morning and received efficient, courteous and friendly help, advice and treatment from the lovely assessment nurse, the X-Ray operator and the nurse practitioner.This was the second time I had had to use the Urgent Care Department in approximately six months. I had a similarly good experience on the first occasion.

I got the best treatment, the staff were very helpful and kind. I do appreciate their hard work and dedication

Absolutely outstanding hospital and staff. I underwent a hernia operation here and from beginning to end all staff were thoroughly professional , organised and caring. All areas of the hospital are spotlessly clean. I was a nervous patient but all staff are so good it made me relax completely. They are a credit to their profession. Many thanks.

Sprained my finger and had xrays taken which were done in a quick timely manner

Kids blood test been waiting 30minutes so far 1 one child has gone in. In the same time 17 adults have been seen, surely someone can come up with a better system.Fella on reception is fantastic though

I sat here while my friend had a fight with a door

From my experiences I have been brought up around this hospital, I was born there when it was a main hospital and it was good then, hpwehow now its great all very modern and nicely laid out and sign posted, staff here have always been happy to help and knowledgeable. The urgent care center has been great also with the care I have received very professional and compassionate doctors who seemed very knowledgeable and understanding, I was then sent on to Queen Elizabeth hospital which I wont go there it was disgusting! This is by far the best hospital! Thank you for all the excellent care I have received I will definitely recommend this place.

Called 111 about recurring tonsillitis and throat becoming swelled and difficult to breath. Booked me an appointment for 10 pm, 2 hours later but that not being a problem for me. Arrive 21:55 and eventually get seen at 22:25. Still that is not a problem as understandable being a Saturday night. Instead of being seen by a doctor, was seen by a triage nurse who told me that it doesn’t matter if I have an appointment, that I must wait in the waiting area with 7 other people ahead of me. Without even looking at my throat she made this judgement, as her observation of my blood pressure and temperature was adequate enough. After explaining why I would of waited 2 hours at home and a further significant length of time there when I could of gone straight to an actual hospital instead, she told me I need to take this up with 111. So I did and was told by both the call handler and her superior that this triage nurse was wrong and has delayed my care. Exactly what I had explained about the waiting at home part, they were now repeating to me. Now being 23:30 and no chemist is open nor even being seen by a doctor here, a trip to a proper hospital where I can get treated before my throat completely closes up is in check. My advice is if you want to be seen and treated, visit a proper hospital than this shambles of a centre run by what can only be described as comedians. Wait time I’m sure is still quicker in hospitals. Wouldn’t of given a star because I never got treated but will not let you give 0. Stay clear and get help elsewhere.

I had foot surgery today under general anaesthetic. Superb care from everyone - nurses, surgeon, anaesthetist. You are all WONDERFUL and made something I was incredibly nervous about a pleasant experience. Best hospital Ive been to in London. Thanks for all you do. Long live the NHS!

Amazing staff and services.The staff were very friendly and professional,the procedure went smoothly. I would like thanks to all staff for amazing work what they do,keep up the good work your guys are amazing,you made me feel comfortable and secure while staying at the hospital....Thanks so much !!This hospital is so amazing and warm welcoming,will recommend to everyone.

Had an emergency appointment last week at the dentist here and the staff were fab! Thank you so much for getting me pain free!

Weve used this primarily for the orthodontics facility. Although not always as prompt to help as wed like this is more than likely a symptom of financial constraints. The actual service from the staff is always excellent and there are some very highly skilled people working here who do an amazing job given the circumstances.

Very impressed with the care and service my son received here yesterday. All hospital staff throughout building are doing an excellent job.Only one small improvement would be if car park was not a pay and display because it is always difficult to know how long your hospital visit will be. We had to return twice to get another ticket.

My wife wanted to say a massive thank you to all the wonderful staff on Mottingham Ward and Avery Hill Ward , also the Anaesthetists and the Surgeon for their professional and exceptional care in looking after her before, during and after her surgery .She is truly grateful and feel so much better thanks to all you wonderful people .Kind regardsTom and Paula xx

Absolute waste of public money. Typical example of how useless NHS has become. No matter what your or your children’s emergency is, you wait for 4-6 hours just to be told to go to another hospital as they can’t help you .Can it possibly get any worse?

Good luck if you want a physio appt that is honoured. Regularly get calls on the morning of them cancelling an appt saying unforseen circumstances. I swear they double book appts. Unfortunately I have two issues and the minute my phone goes off the morning of one of them, I know who it is. Only sorry I had to give them one star as none wasnt an option

A little while ago but I love you and you are doing good and you can see what you think about what you think about what you can see that you think about what you are interested in a new message.You think about this property is still available and you are not in a little bit more about your.

Had to take my wife to the urgent care centre on Sunday lunchtime with a suspected fractured wrist. The whole process from reception - triage - x ray and plaster cast took 1 hour and was smooth compassionate and very efficient. 5 star service.

Try their best to be helpful

A big thank you and much appreciation goes out to all the wonder staff members on Mottingham Ward for making my short stay pleasant and comfortable. Id specially like to thank MR A AL - TEMIMI for carrying out my key hole groin hernia surgery, it was only done last Friday 11th October and only a few days later Im now starting to feel so much better, I cant thank you enough.

A nice hospital with great staff, but the parking is atrocious. Not enough spaces for everyone, driving around endlessly with not enough spaces. This adds stress to having to visit the hospital. This made us late for our baby scan and very very angry.

On Friday I had an appointment with the gynae dept. One lady in particular stood out. Her name was Cathy and she was looking after me. Nothing was too much trouble . As well as asking me lots of questions I also asked quite a few. I was not rushed at all. When it came to examining me she explained what was going to happen. This is a proper nurse one that makes you feel safe.

Went to urgent care at Queen Marys with a very painfull chest, difficulty in breathing, very high BP and constant fever. Was told theres nothing wrong with me after a chest examination and to go home and sleep it off. Decided to get a second opinion, who told me it could be a chest infection and sent me for a emergency chest xray which confirmed I had severe chest infection and needed to be hospitalized ASAP with IV antibiotics.Not going to go back to queen mary anytime soon

Was really unwell came in with chest pain and feeling unwell shaking from weakness etc the triage nurse said i was having a panic attack without checking anything and i said you do not go a deathly colour when having a panic attack. Im black she said all you white people look the same shade of white to me. She then went on to try convince me nothing was wrong and made me wait over 6 hours to see a doctor on a sunday when there was hardly any people. I was referred to PRU where it turned out i had a serious blood infection that was affecting my heart and other organs. So thanks alot queen marys for being absolutely useless!

Dreadful to say the least .My father in law had an appointment for 2.55pm for a eye follow up we finished after 5.00pm .Nobody tells you anything you have to just wait .To make matters worst the letter said queen Elizabeth woolwich when we went there we were told it was an error and that we should go to QMH luckily we made it with time to spare. If you have an appointment at this hospital get it switched to another

Rating a hospital via Google feels a little strange to me, however I feel the recent care and attention received was exceptionally good, and I am incredibly grateful for this. So thank you to the PRUH.

The doctor is responsible and efficient. Will be doing my dental surgery soon after several sessions with the doctor. Hope I can get my surgery completed successfully.

This is the second time they have failed to make the correct diagnosis. First time I suffered pins and needles in my hands and feet, swelling of my throat and breathing issues they said I had a vital infection. My doctor carried out blood tests and sent me to the PRU, I was diagnosed with Guillain barre syndrome as a result lost the use of my arms and legs and took a year to make an almost full recovery. Second time I had a bout of Impetigo and given antibiotics. My son had a spot on his face but the doctor was insistent it wasnt Impetigo... Guess what its impetigo! Make of this review what you will

Woodlands Unit. Excellent service for mental health!

My husband had to visit QMH on Thursday for an accident at work he was attended to pretty quickly, however today he had to return for a dressing change and to check for infection. Well what a shambles 2 hours later we left as still no idea of when he would be seen and the board states approximately 1 hour wait and when you question reception she advises you how long you have been there and not indication of when you may be seen. 4 stars for Thursday but todays visit for after care 1 star, he did ask about dressing change at doctor and they advised no they needed to see it, what a waste of 2 hours on Sunday morning.

Fantastic throughout, been here a few times and always had a pleasant experience.

Cant fault the treatment my daughter was given by the out of hours team at the hospital on Sunday15 March. After being advised to make our way to Queen Marys by a doctor, we were seen by the Receptionist, Doctor and had antibiotics given to us all within the space of 15 minutes. Extremely efficient service. Thank you.

Took my son to Urgent Care on Tuesday early evening. The care he received was excellent and we were so quick! We were only there for an hour and a half and in that time he was seen, x rayed, seen again and then had his leg plastered. The staff made sure he could use the crutches properly too before we left. Thank you Queen Marys Urgent Care Childrens team :-) xxx

Had an appointment in MRI department, appointment 8:25am I am in at 8:00am before the time but they running late (whoever doing running late) so everyone have to suffer just because of them, when I made that appointment lady ask timing I especially mentioning my working hr because my kids at home alone no one looking after them.... I need to be at home by 9:30 am and she said no problem u will finish in 20 min, but they running late, lady said sorry 😐 who suffer people like us thanks for wonderful experiences, I am writing sitting in waiting room now lady come and having some chit chat now going to keep sandwich in fridge and having coffee while we wait ....

Excellent service in Eye Dept. I arrived early and in spite of a busy waiting room was seen before my appointment time. Doctor and nurse were helpful and efficient and receptionist actually smiled! Good value cuppa in Friends Cafe. Only slight criticism was poor signage; I had to ask directions twice.

This place was very fast in seeing and hearing me while traveling. I really appreciated their attention to detail and would definitely recommend this place to anyone.

Really disappointing when you wait for over an hour just to be told by a doctor that you should research your symptoms and try and diagnose yourself. Defeats the object of seeing a qualified professional.

The hospital has recently been renovated with all of the departments now being in one building and has an excellent staff.

Brilliant service at urgent care, quick, courteous and efficient.

I took my 9 year old for a blood test there and the nurses were fantastic!! They talked to her the whole time, letting her know what they were doing and had a find the meerkat book for her to look at, to keep her distracted. I was a bit nervous before in case my daughter got upset, but it was over really quickly and the nurses couldnt have been nicer. I would recommend this hospital for a child who needs a blood test.

Really good hospital, clean, and was quickly seen at the urgent care unit.

The lady ahead of The Avery Hill Ward was very rude, she told us there was only two visitors at a time which we wasn’t aware of, we had apologised though she still continued to be rude and raise her voice. When we left to wait outside she was moaning to other nurses about us telling them how terrible it was! We were visiting our mum! In future let visitors know and don’t be so rude! Definitely not a recommended hospital!

Thank you so much for today you are so helpful. I would will give you a 5 star rating thank you

Very helpful staff that shows great kindness.

Had to go in on the 28th Nov to have an operation the staff and surgeon were all brilliant and kept me informed of what was going on. Well done everyone.

As an accident prone individual I have in the past visited many A&Es. Having burnt my arm badly, I visited the Minor Injuries unit at Queen Marys on the 7th July. I was very pleased with all the dealings I had there. It was quick ,under 20 minutes, Being seen and treated in a professional and friendly manor. In the past I have waited over four hours for similar treatment. Well done.

Sunday service. Went in with alot of pain in my ear to wait houres only to be sent home with nothing telling me I have to buy pain killers and ear drops because they dont prescribe them. Later that day I went to lewisham hospital where they treated me perfectly. And gave me antibiotics for my ear infection and pain killers. Wish I new the doctors or nurses name as he was very grumpy and huffing and puffing when I asked for help. He shouldnt be working there end off

Attended the hospital today with my daughter for surgery on a broken collarbone the staff at the hospital couldnt have done any more and was so nice she was sent for recovery to Avery Hill ward and the nurses and staff there were fantastic cant wait or thank them enough they was brilliant

The antenatal care I have received throughout my pregnancy has been excellent.

Newly refurbished emergency ward and hospital new entry. Lots of paid parking facility

Awful service urgent healthcare with a two hr waiting list is a contradiction in its self not that urgent care centre then after waiting over 2hrs in princess royal to just get seen to be sent here to repeat the process why do I pay for this NHS youre days are numbered either get better or we will vote for private healthcare

Very clean, including toilets. Was seen within 1 hr. Nice caring doctor. Was sent to Queen Elizabeth hospital for a blood test, which is another story and would avoid going there again at all costs!

Took the wife here to have 3 stitches removed in the Urgent Care department. Two and a half hours later, they were romeved in a 60 second procedure.The reason we had to go to the Urgent Care department wa that an appointment at the doctors would have meant a two week wait when they had to come out in three days. Our surgery has a three week waiting least, which is the norm, sadly.The Urgent Care unit appears to run a triage system, people came in, self-registered on wall mounted computers and waited. My wife never saw a triage nurse and no one gave any idea of how long we would have to wait. Unlike other hospitals/departments there is no indication given via screens.When, after an hour and a half, I had the temerity to ask how long we had to wait. I was brusquely told that I had only waited an hour and a half and it may be another 30-45 minutes. The individual would not meet my eyes and was in fact unnecessarily rude.I think the system needs reviewing.Having said that, other departments that I have been involved with hav3 always been polite and helpful.

Some good services at this hospital and its a great shame that some good services have gone from this hospital. Social services department could be a lot better hear there is room for improvement.

This is the best hospital that I have ever been to, with the friendliest, genuinely caring staff I have ever met.I went in for hernia surgery yesterday and was overwhelmed with their attentiveness and companionate care for their patients. Not only were the nurses fantastic, the anaesthesiologists were so kind and professional, and a huge step above previous surgeries I had at other hospitals. As for the surgeon, I havent even needed to take painkillers since being discharges, as the pain hasnt been all that noticeable.I feel complete and overwhelming gratitude to this team of wonderful and professional people. Anyone living in the area should feel exceptionally lucky to have this hospital on their doorstep.

Huge hospital, not many staff or doctors on a saturday. I dont mind waiting but theres only 3 people here and no ones been seen in the last few hours. Yesterday there wasnt any eye doctors at all. Very bad for an eye specialist!

What fantastic staff in particular x-ray/ ultrasound dept. Needed urgent ultrasound .GP errors meant it got lost. Dont know the ladies name but she went above and beyond to help me to the point she ended up phoning the Gp herself. So after chasing this 7 times i finally had my scan.Unfortunately Im now with Darenth valley. The difference is unbelievable. Dont expect to be acknowledged until theyve finished talking to their colleges. There unfriendly and indifferent.So really appreciate queen Marys staff

I had an operation here today and was in Mottingham ward. The nurse I had, Elaine, was amazing. She talked me through everything and calmed me down when I was overly worrying about things. The anesthetist team, (sorry I cant remember any names from here) an Indian lady, an older gentleman and a young girl were fantastic. I started to have a mini meltdown about the needles and the operation, and although they do this every day, they had so much patience with me which I can not thank them enough for. Then the after care lady(with a blonde bob) was great too. Nothing was too much trouble for her. Not to mention all the other people I met during the day, I can not fault them. Thank you all so much for making my time here as seamless as possible. Only one piece of constructive criticism, waiting 4 1/2 hours (going down at 11:30am after arriving at 7am) after not eating from 12am was not ideal.

I went with my husband for an MRI scan.Having been before we made for the MRI unit in the main building but when we got there we were told that we needed to go to the mobile van. If you have car park as the location on your appt letter it means just that. The van is a large white one with wavy blue stripes It says It IN HEALTH on the side and in a small circle it says MRI. It is situated in the first car park you come to. It looks closed but you have to go up some metal steps to the door. There is a notice which tells you to knock and wait but it is behind darkened glass and hard to read. You need to step back down a couple steps after knocking as the door opens outwards. I was told there was no room for me to wait inside and to go and wait in our car.The procedure went as planned.

Very professional and caring staff in urgent care centre on Easter Sunday .Thank you for your service .

Not keen on the IPad self booking system and gets busy very quickly but staff are good.

I find that Queen Marys Hospital is not as good as it use to be. No a & e anymore and advert services that are related to that. I find that some of the other services are not as good as it used to be at this hospital too. Also I would like to add as an edit that I have been up to Queen Marys Hospital today and some of the staff are very good but there is a lot of changes going on at the hospital at the moment things like A block is going at the hospital and A block is still open to the general public even though the departments are closed to the public and services moved over to be block and it is not very well designed and advertised and did his causing quite a lot of confusion with a lot of people and just causing a lot of problems for people which is not good at all.

We know that NHS has its years but Queen Marys Hospital is great evidence it still can adopt. Thank you for fantastic care

My 4 years son and me were victim from verbal abuse from the receptionist DOLLY from A&E. My baby was screaming in paine when that mental sick Dolly scream with me to shut up the mouth of my son (in front of all the people in the waiting room) and ended screaming to my son DONT SCREAM HERE PLEASEEEEE. This is the kind of staff work in this hospital ..when nhs says to respect their staff but that staff can scream with a child in pain to stop screaming!!!!

Urgent care unit not very busy however very long delays for some reason.

Safe and efficient

I went here two times a week for a very bad back pain,and the doctor gave me, to many pain Killers,and send me to the GP for an MRI appointment,but when I went to the Gp , the Dr said : The hospital didnt send to the Gp anything: prescription, letter for MRI. After I pay for an MRI .

Lovely staff missing some key features now tho parking can be interesting