This was a great place. The rooms are clean and smart. Nice to see that everything works, nothing is out of order. A lot of us were staying here and none of us had any complaint about our rooms and thats quite a thing. Breakfast buffet is good and you get to have breakfast with a great view. Do remember to go the roof top pool. Its a great place to see Lucknow.
Its a good place with polite and helpful staff. However, the size of the suites is a little small. Infrastructure could have been a tiny bit better. Overall, its a great place to stay.
The L-14 dining experience with the beautiful view of Gomti river and the park has always been very relaxing. Extremely courteous staff. Did not come across even 1 dish that wasnt good. But the grilled fish with mashed potatoes stole the show, it was lip-smacking good, the best I have had in a very very long time. Juicy with just the right amount of gentle flavoring. Highly recommended.
Umm! Looking for a 5 star place to enjoy dineout?Youre search ends here. Trust me. It is AMAZING.
Was staying here on a business trip and because of their lazy attitude I waited for more than 30 min to get my room and ended up missing my dinner plan (since I checked in at 9pm). The lock system of the room was not working and these guys were lazy to offer me another room despite rooms being available. Not worth staying given they werent even apologetic for the delay.
We had snacks and coffee on the top floor adjoining the swimming pool. The food quality was not as good as it used to be. Time to introspect and ensure the quality as well as the taste, which is a mandate.
Stayed in room 908 on the night of 29th August. When we got the room, the blinds on the window and the sliding door of the cupboard were not working. We raised a complaint: the door of the cupboard was fixed but the blinds were not because of which there was all light in our room at 5:30 AM! There was some problem with the thermostat too as the temperature was not going above 22.5 even when we were setting it at 25-26.And also, the TV remote had only a few buttons working. Most of the buttons like volume, channel back, channel number etc were not working. It was not possible to navigate through the channels.The food was decent. The staff was fine too.Overall, decent experience but not worth the price.
A very big multi story hotel. Its a 5 star hotel. Its located in a very prime area and location. It offers all around famous services. It has a beautiful lawns and halls to conduct functions like marriages etc. Besides general boarding lodging, it offers all the quality services. This is the best place to enjoy while having tour to lucknow.
It was a good experience. Staff Courtesy Excellent. Good RoomsFood Quality is good and the view from 14th Floor, Restaurant is awesome. The quality of mattresses in our room we stayed was not up to the mark or might be they are worn out. Overall a good stay
I visited bar.. Very nice place but overpriced, if u have no money issue place is good for u.. But u r budget friendly than u will feel it overpriced.
Lovely place for all occasions do come and visit here and specially to L14 restaurant for having wonderful delicacies one of my favorite is worky parantha by Aatiq Chef in Tandoor nd wonderful people for service also. 😍
The location is perfect for lucknow. The rooms are nice and comfortable. I was unhappy with the time taken in service. The food was decent enough.
Excellent ambiance.Food quality very good.Very helpful staff.Nice chef.
One of the finest hotels in Lucknow. Great food with a nice view of the Lucknow skyline. I really liked the ambience of the restaurant.
The hotel staff is very good took really good care of us. Ravi guta and his team at the restaurant was outstanding. ravi made sure we were taken care during our visit at the hotel room food was amazing Very well managed. We shall come back soon.
Excellent Location. Amenities in the hotel are very average. You need to call reception for basic toiletries which are absent in the hotel room. Food spread in breakfast is extensive and the food quality and taste is good. Hospitality standards of staff is very average. Room rent is a bit overpriced. The highlight and the most overpowering reason for the stay is the view from the 16th floor infinity pool and sky bar.
Went to work here as a special event. Rooms are good with a view of the Gomti river and hathi park. The roof top bar and restaurant are cool but shut serving at10.30 pm when I visited due to covid but didnt even budge to serve us a sandwich post that. Had to visit the mall next door for dinner.
Reception staff need to be polite Service is not up to mark, need several time followup then you get your desired thing .Lunch Alacarte is very good Buffet dinner is very limited and less variety water is chargble basis without any information so overall not happy because such quality cant be of Marriott property with such higher tariff rates
Property and food was good, but had a very bad experience with concierge service as none of our special requests were fulfilled. Another disaster - housekeeping staff used the master key to open up our suite on the request of a lady who was put up on the other suite, parallel to ours, but somehow she thought our suite to be hers (probably lost in the chaos created by her kids) and therefore was failing to open up our door with her wrong keys. We did not report the incident as we were on a peaceful vacation.
After reading all the reviews , i feel it’s not worth to host a wedding event at this venue. Thank you guys for all your valuable and honest reviews.
Excellent experience.fanatastic view from 10th floor.good food and breakfast.hotel staff behavior was good.i recommend to every one in good budget.
😠.awesome view from city view room. but food is tasteless 🙄and also the amount according to price is very less. I mean 600 me 4 spring rolls kon deta hai bhai😂
Great hotel property situated in Gomti Nagar, offering posh rooms, more than one amazing restaurant (of which I found L-14 the best) and rooftop pool. The management is from Marriott International and nothing can beat that. The property is owned by the Lucknow based Sahu group which is another reason why this should be preferred. Food is amazing and the staff is truly affable.
Love the place !! Food is excellent and staff also
Awesome coffee with chief 🙂☺️
Food is good service is a bit slow because of pandemic may be. However, the day I was there ACs were not cooling enough and all other coolers/fans were occupied. They were able to provide that at the time of desserts. Please keep sufficient arrangements at least for la carte customers.
Very bad service is the first time my guests stayed in this hotel who came from mumbai and we all have corporate typh from this group many times people of our company and many vip people come we stop today even after making advance payment of room People took money in cash from my guest, they kept saying that I do not have to give money, you have deposited my brother, check it but did not agree and took the money. Whereas the advance was given because it should not be taken from them, because many times our people stay.. There are many other big hotels where this problem does not come, when the advance is not there, it is just said and the calculation will be done later.. Now if Even if you return the money, what will you do? I have lost my respect.. very sad..
My stay with you all was the best we had. Celebrating my parents anniversary with you guys was a great experience. They stay the food everything is top notch.Best butter chicken and mutton briyani ever had. Good food good ambience good view from the 10th floor. Real good experience. Hope to see u all soon again in future. If not to stay but for food deffinately. Loved it. Thanks for your hospitality.
Shubham singh ( Restaurant) Is very caring and well behaved person . And Aaha & Sujeet also are very good worker and nice to us. And all the staffs are so good .
Great cuisineThe desserts were just yum!Good service
Superb service with a mesmerizing view of whole lucknow.The food was just fine. Being a 5 star, it is quite pocket friendly.
Very bad experience at the sky lounge. Staff service. Food getting cold. Bill incorrect. 1 staff for 3 tables. Wrong drinks coming on table. Very bad experience. Only the view saved us.
Amazing experience, proper covid protocols have been followed with some amazing ambience and food.
Great staff. They have roof top restaurant which provide awasome city view . One can enjoy their food with nice top city view
Disappointed with the buffet at L 14. The menu has no variety. Stale starters. The AC does not function. Not worth the price now. Earlier it was good but not anymore!
Looking for nice rooftop bar and restaurant to dine with some really good food and drinks, here is your go to place.Perfect place for spending evening time with soothing sound and beautiful ambienceAnd amazing view.One side view is of crowd road of Lucknow and next is peaceful park area.Personally, its my Fav place bcoz of its positive vibe ✨Best in town💕
I had an extremely unfortunate experience at L 14, i am a regular customer, celebrating all my special occasions at Renaissance since the time I am in Lucknow, but this time the way I was treated my Mr. Akash was very unprofessional and rude, I felt like i was so small and he made me feel like i am a conman who is trading for free food while the issue lied with his negotiation with Dineout and I waso not at fault. They treated an innocent customer like a beggar and made me feel helpless, not only it spoilt my special celebration but made me almost break down and regret my decision to spend time at the restaurant. No body should invest time at a place that thinks customers want free food, what we want is respect and to be treated with courtesy and love. Special mention to Staff Salman who still had humanity and was there was us. I hope management is able to make amends and treat their customers with basic respect. Also, no one was willing to share process of sharing feedback and Mr Akash said he is the head of the place and whatever he says should be followed, it was an act of monopoly from him which was sooo sad and unwanted.
Need to keep up with changing times ...need to.remain focused on customer service and experiences at the hotel rather than just meeting up the numbers
One of the finest hotels in Lucknow. Great food with a nice view of the Lucknow skyline. I really liked the ambience of the restaurant. The staff could have been more polite and professiona considering the stature of the Hotel. All in all, Id highly recommend to stay here.
My guests stayed here. Everything in this property is state-of-art as far as hospitality, food and stay is concerned
Thank you team 😊.Special thanks to santlal bhaiya and amit bhaiya of housekeeping team you guys were so helpful, caring and good natured.
The rooftop restraunt is just brilliant. If you live in Lucknow, definitely come here atleast once in your life. The view of the city of Lucknow beside the swimming pool is just SPECTACULAR!
Very nice and comfortable stay at the hotel. All staff are good here and cooperative.would love to come back again..
Awesome experience especially fooding is beyond level ..manager shaurya gupta is very nice nd cooperative person ..
Not worth the pomp and the exorbitant price. Visit only when you want to- impress your girl, get bankrupt or get that rooftop selfie after spending 15k.
The stay was awsome and the buffet breakfast was of international standard.The sky bar view was also very nice.
Excellent, I keep repeatedly staying here , Excellent amenities , Most modern Hotel ever seen in India , but Service is gurdaully getting down words .
Sky bar ..is a good venue to see the skyline of Lko from the 16th floor sipping your favorite beverage
We were there on 29th july 2021 for dinner at L 14 with 12 persons.. Except food everything was worst like ac cooling,service,social distancing..Requesting so many time no one was there to solve my problems..Barbeque nations is better option..
Have been waiting to find time to write this one!!Scenario- Went here to celebrate my wifes birthday with a group of 14 people. Made bookings 48 hr in advance.Pros- Very clean. Nice ambience and views. Covid protocols were being followed to some extent, although I would have preferred a sanitizer dispenser near lifts and entry points, but i guess responsibility also lies with the patrons to follow protocols.Cons- Even though I had made advance reservation (and mostly everyone there had advance reservations too) they were severely understaffed. I understand during covid restaurants are working with skeleton staff, but on a Friday night when you know in advance that you will be entertaining 50 odd guests, then in my understanding you should have had more than 3 waiters!!!!! We had to wait 20-25 mins for each of our orders. And even though the servers tried their best, they just couldnt cope with the pressure. I literally had to get up from my table 2-3 times to check with managers regarding the service and cakes etc.Add to this the fact that they had a buffet running which meant some of the guests were serving food for themselves.For any other restaurant I could have excused this, but if Im visiting a restaurant of Renaissances stature I expect a far better service and performance/planning.This rating of 3 should feel like 1.5-2 for a restaurant that is considered to be one of the best in town!!The food was decent, the snacks were good but main course was pretty plain vanilla.P.s.- I accidentally left a package there during my visit which was safely returned to me next day.Please work on the cons!!
We stayed 2 nights at taj , and one night at Renaissance , Renaissance is much better in terms of views n service and covid19 protocol
Not stay ,we went for dinner but they seem to welcome only inhouse guests,if u only have to dine u are made to feel unwelcome unfortunately
No 5 Star facilities,Sevice and standardEven lodge is better than this hotel
People at reception doesnt respond well. Do not give adequate information.
Good spacious rooms. However room service and waiting time is really poor.
I love this place from view 16th floor
Amazing experience with amazing view from the river front studio room 😠Must visit 👠The food was also delicious just love it 😋hospitality, food, privacy with hassle free check in and the most amazing view from the room. It feel like heaven â ¤ï¸
Loved the view and food from the all day dining restuarant on the 14th floor
Went for lunch. Great hospitality and food.
Dont go in post corona period. Service quality is extremely poor. Wont recommend.
Sorry Im late for review , amazing view , top of the city , amazing view of Gomti Nagar and Ambedkar park. The place is expensive, the food is wow, and cocktails is just amazing 😍 Go there to have a memorable evening follow by dinner , evening view is Very nice and when the lights are on you can see the Ambedkar park , lovely view , restaurants are nice specially sepia.Hotel is more lifestyle brand , food is so good , overall hotel clean and hygiene.. This is tha wondering place that served both veg and nonveg. Talking about the ambiance this place has Greenery all around. The price per food items is all responsible here and the qualities is too good. This place is not very crowdy so yess Indeed it is good place if you are looking for some peace. Service is good and staff is too polite. A must visit ♥️✌️
Everything about the hotel is excellent. Highly recommended. Its a good experience. Good locality. There is a mall just next to the hotel. The only issue is that the lower floor park view rooms actually do not have park view and have trees in front. So if you are taking a park view room ensure that you will get the same.
Beautiful ❤️ view time well spent
I visited its L14 restaurant which is obviously on 14 or top floor. It is considerably good one giving a quite Panasonic view of that part of Lucknow.
Good place for breakfast buffet on a Sunday morning 🌞
Fantastic place , food was awesome great service
One of the classy hotel in Lucknow,love the service bar and the location
We had gone there for dinner last night at Renaissance Hotel, Marriott chain but didn’t enjoy the food and staff mannerism. It was very ordinary food & service quality. Don’t recommend it to folks with taste of non-veg Awadh cuisines, you have better places to relish those dishes.
Simply nice hotel, very well facilities 👍👍.
Thank team Renaissance.Altamash and Anchal thank you for your 24*7 help From housekeeping team -Thank you Santlal bhaiya and Amit bhaiya for always being there for help and providing every needful thing whenever needed.
Excellent view of Lucknow at night from Dining hall at L14.
Exotic food and gracious environment. Commendable service by the helping staff.Would love to visit again.
One of the best hotel in lucknow.
Great Ambience!!!! Delicious Food in Main course both Chicken and Mutton gravies. Giving 4 stars because of Chicken Dum biryani taste was not authentic.
The location is exotic and you can see the city from 16th floor but the waiting time is too much. Plus they dont consider reservations, its first come and first serve. They might take more than 40 minutes to serve your order. If you are full of patience and have 2 hours for a Pizza, definitely go there.
Awesome dining and food.
Good place to stay.
Opted this for my wifes birthday. Straight away they rejected my request for a small decor in room citing Covid precautions which was not understandable given you have every other thing functional and no precautions in L14 where buffet was served. Dinner options were good especially the dessert section. Main course was not that great, could be the oil used. All of us felt instant heaviness.Not a good experience, Avoid if you can. Taj in the neighborhood is much much better option if you are someone who rate customer service high.
Yes, its a sub brand of worlds largest group of hotels, MARRIOTT INTERNATIONAL.One amazing hotel in town to spend best of your time. May it be a friends or family trip you will love the accommodation and services provided by the hotel. The staff is pretty good at their work, specially the sales team interacts with you very gently incase you need help with any of your event bookings. Overall this is the best hotel in town till date. It really feels like you are in a Marriott Hotel. The landscape you get to capture from the rooftop is mesmerizing.
It was great stay nice hospitality nice staff overall good property ğŸ‘
Food quality is not upto the mark
Skybar restaurant.It gives you an awesome view of the surroundings.I think itll be the best to go at night or evening.Courteous waiters.The food was quite expensive though.The washrooms are very neat and clean.Theres a pool too.Overall, a good place.(This place is almost similar to Skyee restaurant, UB city, Bangalore)
Best 5star hotel in the town