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Lenskart.com at Sector-E, Aliganj
HIG 65, Lower Ground Floor, Kapoorthala Road, Opposite Keventers, Sector E, Aliganj, Lucknow, Uttar Pradesh 226024, India
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Di
Review №1

I had a very nice experience at lenskart Aliganj . All the staff were committed to great service and all the covid guidelines followed by the staff. Special thanks to store manager Mr. Mayank who is very cooperative and gave me the best suggestions.

sa
Review №2

Excellent service by Staff.Thanks a lot Optum Vaishali and Store Manager Mayank Soti

di
Review №3

Very RUDE staff! Extremely discourteous. First they made us wait at the store for more than half and hour and then later said sorry we are all busy its time for us to close. Never experienced such rude behaviour at any other store. Not just us they were treating other customers rudely as well. Sending customers back say come back later and when they did come back later they were saying we dont have time we are all busy. Unbelievable!!

sa
Review №4

The staff who guided us the product - Mr. Gautam Singh, was very effective in assisting the right product. He gave exceptionally nice ideas and also guided well.Kudos to his exceptional service.

De
Review №5

Probably the best place in town for your Eyeglasses.Offers a Good range of product with the latest updated Stock.The Employees are committed to Great Service and Very friendly Specially the VAISHALI MISHRA named employee .She is very Sweet and Coperative.Her way of talking is really great and impressive.She always suggest you the best thing for you .Eye Tests done by her are damn accurate .The Atmosphere of Your Store is awesome and I definitely liked that you are according to the modern things which are actually needed.You must visit once , I am damn Sure You will not feel Regret after being their .

Si
Review №6

Extremely discourteous staff. First, a saleswoman said that there is no optician to test (even though optician was present) and she just seemed disinterested in entertaining us. Had to go to another place to get my eyes tested. Came back at 7:45 PM, but a salesperson called Sunit refused to let us buy and shut down the shop. Upon requesting, he asked us to go to Lenskart, Golmarket instead. Finally I went to Titan eye plus which was next door and they treated us very well. I wonder if Lenskart is aware that its store in Aliganj is losing business due to rude and irresponsible staff who seemed in a hurry to go home and shut shop at 7:45 PM!

Am
Review №7

Good place to buy lenses and eye glasses. Eye checkup is free and done by trained optometrists. Good number of options available. Expensive and cheap both types are here.

Ya
Review №8

The staff is very helpful, explained everything very well, totally satisfied.

Ka
Review №9

Very good customers service by staff and nice communication by staff I am happy with good service tanks

Av
Review №10

Great experience service was top notch very friendly and professional.

Mr
Review №11

Good service with great intention ......

Mi
Review №12

I had a very good experience at lenskart (patrakarpuram branch) but the lenskart *KAPOORTHALA* branch is horrible. The behaviour of male employee was extremely rude. The Titan store is just 15 steps ahead , I ended up buying there because of his rude behaviour. Even after the corona ended he did not let me inside his store without a mask, I said I ll tie my scarf but he did not agree. And the irony is he himself was roaming WITHOUT the mask everywhere. Lenskart was good once upon a time but now its the worst eye store. I bought the best quality lens for my frames but the lens layer itself is getting peeled off from the glasses. I asked them to put new lens in the old frame (which I purchased by lenskart itself) but they refused to that and asked me to buy new frame.

ha
Review №13

Hey Harshit Vaishya hereI purchased eyeglasses from lenskart Aliganj storeIts best from anywhere you get in the marketBehaviour of salesman Gautam Singh was good.His recommendations are very accurate and genuine.

Ku
Review №14

I have been going to this lenskart store from last two years and I am very impressed by their service.The staff is polite and very helpful.During this pandemic period they had opened there store doors and they follow all safety measures.I recently bought a new pair from this store and was, really impressed as they were following all safety measures unlike local stores.They also had a room to get eye tested which is free of cost.If you are looking to buy a new pair of spects you can try this place.

Sh
Review №15

The only good thing about the place was shayar Alis service.

Ta
Review №16

A company is only as good is its products and customer facing employees, After having a good experience with the Lenskart I landed in the Lanskart - Aliganj branch only to be discriminated very badly as I was there to get the glasses fixed and not to purchase a product. The guy who was supposed to tighten the screw gave me looks and ignored for at least half an hour and had to almost yell at the staff to get their attention as al the other staffs were busy ignoring me too. Worst experience so far.

am
Review №17

Nice experience, service is is excellent specially shayar ali, really very co-operative.

Ra
Review №18

Hey , Raj Anand here .I purchased eyeglasses at Lenskart aliganj branchIts superb in quality .Value for money .Totally Satisfactory . ❤️What i liked is the service of them . Gautam singh named sales man is a nice person and have proper etiquettes .His choice is good and his behaviour is preety nice .

Ja
Review №19

Had a pleasant experience. The outlet observed covid-19 precautions properly. The staff was courteous and respectful. Explained everything in detail which helped me choosing my specs.

40
Review №20

I usually go to my nearest shop for buying spectacles. It was my first experience in the shop. My heartful thanks to Gautam Singh, Sunit pal for helping me out. They are the best guider... Thankyou and I will visit again :)

ak
Review №21

First impression was good showed me some options but as soon as they realized i was there for an exchange the variety of frames in same price range vanished to almost 0..eye checkup was done conveniently though...and after all the struggle i selected two frames and both were out of stock even after their showpieces were there staff(fauzia) said that u cannot buy these frames...you should go to kaiserbagh store because they have mush more variety....i woundt have thought that making a purchase from lenskart would be really this much trouble..

Ri
Review №22

Very pathetic behavior the timing they mention is wrong however staff is rude and no attendees even u go on time. Do not recommend i visited lenskart so many times but this is franchisee

ay
Review №23

Worst store in Lucknow...pathetic behavior of salesman especially male guy... only interested in selling to fresh customers...i had gold membership instead of giving us benefits asks to buy online...went to boothnath store and successfully got all benefits...stay away from this store...

DI
Review №24

Nice variety

Ra
Review №25

This Lenskart shop is god to visit to get specs. You can have the facilities to check up your eyes before selecting any good variety specs. The variety of frames are not enough to choose. But overall dealing is not bad. If this review helpful to you please press like.

Mo
Review №26

I broke my frame during lockdown ,went to Lenskart aliganj staff and manager Archana helped me in getting me the right frame in my budget.. thankyou guys.

na
Review №27

Visited Lenskart aliganj Store yesterday ,proper arrangements of safety during Covid- 19 ,staff is really helpful and professional ,though I not purchased with them but manager was really nice and helped me in selecting frame.. surely recommend to everyone....

Sa
Review №28

I thank lenskart employee Fauzia for her courteous behaviour and customer centric approach, really appreciate her for providing me with quick solution . Thanks Fauzia 👍

In
Review №29

Lenskart import its frame from china having poor quality,Bycott chinese product

SK
Review №30

Superb and really co-operative staff specially Mr Rahul Bakshi very nice sense of communication and very helpful Also the store is perfect to visit for purchasing lenses at great price even during this pandemic also as the store is following all guidelines prescribed by govt highly recommend for getting best pairs at best price.

Va
Review №31

After lockdown the behaviour of Aliganj lenskart staff has become very rude. They are yelling at customers who have been loyal customers of lenskart with membership since last 3 years. Noone is listening any complaint. Even regarding glasses under warranty.Lenskart needs to look into it. Or else ppl like us wont ever go there.

po
Review №32

I went to Aliganj lenskart once and did not find the environment comfortable... There was one named Archana, very rude... Did not like the experience at all.

oj
Review №33

Very much disappointed the selling executive women was extra rude and impolite. Would never suggest anybody to visit. This much bad service wasnt expected from lenskart.

vi
Review №34

Worst store of lenskart in lucknow,what a unfriendly staff and their response to customer is so full of contempt that u will feel that u are begging to them ,this store should be closed for sake of lenskart

ja
Review №35

Worst experience of the store. The staff is very rude and highly unprofessional especially the store manager Archana. Does not know how to talk to cx and starts yelling

AD
Review №36

2 star only for safety arrangements... No stock of frames... Stuff not helpful...

Sh
Review №37

Highly unprofessional.....behaviour of staff......on entering.....they made us wait on door itself...and asked Kya Kaam Hai.....This is the way they treat their clients.......dont go this place please or be ready to get urself insulted.......very very very unpleasant store to visit.....

Ra
Review №38

Very unprofessional and rude.Prefer going to another lenskart store.

ku
Review №39

I really like the styles plus the customer service was very good. .

Pr
Review №40

Very nice and helping staff plus nice collection

vi
Review №41

The staff hardly entertain their customers. My experience was not good.

fa
Review №42

Very humble staff..I met there with Fauzia she was superb n very efficient in her work

an
Review №43

DELIVERY SERVICE IS TERRIBLE ,WHY DO LENSKART WORK AS GOVERNMENT?

Po
Review №44

Worst experience. There is a girl fauzia, She forced me to give her 5 star rating n she gave me wrong number contact lenses because of that ridiculous lady my eye number increased.she dont know anything. She checked my eye n tell me wrong number.she gave me mystery Hazel aqua lenses with wrong power. Because of that chaaplus lady my eye number increased.

Ma
Review №45

Nice store with Helpful opticians. Special mention for Ms Fauzia, who makes every effort to satisfy the optic needs of the customer. Great job!

SR
Review №46

I came at aliganj store Ms Fauzia helped me in selecting frames and did eye test for me.I m completely amazed with the services of lens kart and fauziya.

Na
Review №47

Ms. Fauzya had given me the best guidence for me to choose the best specs for me. She was very humble and polite. It was looking like i had met a professional in that feild and with her help and guidance I was able to get the right specs for me. Thank you lenskart a( Aliganj Lucknow)Ms. Fauzya for your help and suggestions

ma
Review №48

Lady running the store ,dont know how to talk to the customer,very rude behaviour.

di
Review №49

Worst customer services. Priority service given to only who pay hefty amount and other customers are made to wait.

Mo
Review №50

Full stateside by lenskart servicesAnd fauzia rizvi..

Ni
Review №51

Worst staff. Very Rude.

Ad
Review №52

Large range of frames are available, employees are so good.wide range of frames with different varieties1.at a reasonable rate2. With high accuracy

dr
Review №53

Really nice and wide range of frames. Very helpful and polite staff. A bit expensive but I think its worth the quality.

RA
Review №54

Incorrect details of the offers are provided to create ambiguity and to trick the customer to buy from them.Worse place to buy eyeglasses.Never fall for their catchy lines like But 1 Get 1 free or First frame free. Its all just a marketing gimmick.Stay away from this place. ALWAYS.

Fa
Review №55

More optionsGood qualityBest priceGood serviceThanks to Lenskart

MR
Review №56

Good place very humble staff .

SU
Review №57

Awesome...i buy two eyeglasses and both r awesome.

Sh
Review №58

Good collection of frames, lenses with state of the art technology, cooperative and helpful employees

Ra
Review №59

I have returned my spectacle for correction. Worse experience

Ar
Review №60

Best place for eyewear..

mu
Review №61

They close the store before the time. It is 9.20 pm and the store is closed.

Ay
Review №62

Dope support, Faster delivery, Great store

Ab
Review №63

Wounderful experience

Di
Review №64

Very bad service

AN
Review №65

A big thankyou to the lenskart team member Mayank. I purchased two glasses a month back and ended up bending the straps of one of them in a minor accident.I was really disheartened but to my surprise Mayank sorted it out and now its back to perfect fit . Thanks again 😁😁

ma
Review №66

Service Achi thi bahut or wahan staff ko Kafi knowledge or patience hai.

Information
18 Photos
66 Comments
3.4 Rating
  • Address:HIG 65, Lower Ground Floor, Kapoorthala Road, Opposite Keventers, Sector E, Aliganj, Lucknow, Uttar Pradesh 226024, India
  • Site:https://stores.lenskart.com/optometrist-sunglasses-Aliganj-Sector-E-Lucknow-60919/Home
  • Phone:+91 74288 91176
Categories
  • Optician
  • Eye care center
  • Optometrist
  • Sunglasses store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:No
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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