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Best Western Sagar Sona
Lohia Path Near Fun Republic Mall, Eldeco Greens, Gomti Nagar, Lucknow, Uttar Pradesh 226010, India
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Ka
Review №1

Overall stay was comfortable. food and service was also good. Room was very spacious and clean. Housekeeping also was very prompt. my only sour experience was with the car parking. I had parked my car in the hotel parking and the next day I saw a huge scratch made intentionally on one of my car window along with a small dent. I asked the security to provide me with the cctv footage but no one really bothered. they didnt take it seriously which is not welcomed at all.

Pr
Review №2

I did not like this hotel may be the room they gave me was bad..was a bit suffocating ..was there for 2 days wanted to change the room the next day but did not because i thought what new i would be getting..there was no view from the room ..was not expecting to see ocean or mountain but should have been neat and clean view but it was the backside of some other building.I asked the room service to provide me complimentary breakfast in my room they simply rejected it and said it would be chargeable despite being complimentary..i did not like it but did not make a fuss...i would not recommend this hotel to anyone just because the ambience of the room was pathetic and suffocating and secondarily the non availability of in room breakfast..its covid times they could have arranged it...one positive thing was their dinner it was super good and delicious..all the rating for that only otherwise would have given them 1 star

Ap
Review №3

Need to improve on room service. From regular client need to learn from past feedbacks and requirement. Update bathroom facility and accessories specially towels. Even feel the Air Conditioner ducting need to be cleaned. Room clocks being electrical never shows correct time. Bathroom water get accumulated at its gate. Bedsheets need to be changed or cleaned from top everyday even locked room to avoid bed bugs getting generated.Very prominent location. Food served is good and as per requirement placed.

Ab
Review №4

Hotel Best Western Sagar Sona has 16 types of rooms : Deluxe Smoking Room | 1 Queen Bed, Premier Non Smoking Room | 2 Single Beds, Premier Smoking Room | 2 Single Beds, 2 SINGLE BEDS,SMOK,PREMIE,WIFINT,BATHR,COFMKR,PAYMO,FULL BREAKFAST, 1 KING BED,NSMK,PREMIER,WIFI,COFFEEMKR,SAFE,MINIBAR,FULL BREAKFAST.

Ma
Review №5

Stay was good & comfortable, but surprising hotel is giving Bisleri water bottel is 4 time higher from MRP, I think this is clear violation of govt of india guidelines,MRP is Maximum Retail Price,Hotel management should understand the meaning of MRP

Ab
Review №6

Stay was quite comfortable. staff is cooperative and well behaved. everything is fine. except their hot water timings are only till 11 in morning. after that one must call at reception to turn on the boiler and wait 20 mins after that. you are 3-star hotel you must have 24 hrs of hot water supply. Rest everythings is amazing

De
Review №7

Neat and clean hotel..big and clean rooms..location is best..right on main road and beside Fun mall..food is good but should have more healthy options in breakfast.

Ba
Review №8

Hotel location is best. Very good and spacious rooms with a very quick room service for food. Room and bathroom is neat and clean. Parking area is available in front. Smooth check in and check out. Had a very cozy stay there. ATMs and Shopping malls are very close to hotel. Wifi is very convenient. Perfect for Business stays.

Ja
Review №9

Good hotel... polite staff. nice location, food is good too and exhibits professionalism on their work.

An
Review №10

Nice and Courteous staff. Food offered is also upto the mark. Convenient location in Gomti Nagar. Offers a good parking space as well.

Ra
Review №11

Not worth reception Manager doesnt helpful and ask you to connect directly with other different staffs directly. U have to search and coordinate directly to concerned persons. Room was decent clean and spacious.

Su
Review №12

Location wise situated on the main road of Gomti Nagar, have ample gated parking space. The room was big enough from other start hotels of Gomti Nagar like Hilton-Novotel etc.The variety in buffet dinner and breakfast was enough but lacks luxury like live Counter for starters and does not have choices. The room decor and facility was good but the quality of Towels and pillows are like that of lodge.Also they have a very strange rule that hot water will be available only between 7 to 11 AM, so as I checked in at 2 PM after a long drive from New Delhi, have to shower in cold water and as I checked out at 6 AM so not able to take bath due to non availability of hot water. I felt very bad as even a Rs. 500 lodge have 24 hours geyser in bathrooms.The staff behaviour and service are good.

De
Review №13

Nice and small...doesnt have a Bar..room are spacious and comfortable...washroom is neat and clean

Su
Review №14

Its value for money , but at night staff on reception does too much argument so avoid check-in at late night , even they may refuse your booking some time , this has happened to me once

Dh
Review №15

This is good hotel ğŸ› ï¸ great experience and food quality is average and breakfast is ok.

ni
Review №16

A decent hotel, location is best, needs drastic improvement in food. The morning breakfast buffet isnt great.

Ki
Review №17

It was a great experience specially the breakfast arranged by the staff.I got no problem here sirf extra bed ke liye kai baar call karna pada.

Pa
Review №18

Nice and specious room in premium catagory. staff behaviour also good. location is good. little concerned about amenities provided in room. shower gel not available. carrybag not available. tissue paper and sanitizer not available in room and in lobby or near lift.

ga
Review №19

Pathetic hotel. Pathetic staff. This hotel has gone from bad to worst. Do not ever consider this hotel for your bookings.

Gu
Review №20

Very good.Value for money.

ma
Review №21

View from the hotel is awesomeNice services with good food

As
Review №22

Excellent location. Clean and hygienic environment. Courteous staff. Excellent food. Overall experience is very good. Stayed there from 4th March to 7th March 2021.

Ch
Review №23

Rooms are good...but staff need to learn the manners...

Ar
Review №24

Wifi was not properly enabled..staff is gud

Pr
Review №25

It was a good stay,nice room,awesome services,yummy breakfast and dinnerServices

Pa
Review №26

Nice and specious room in premium catagory. food quality was also good. hotel staff was friendly. overall Paisa wasool

vi
Review №27

Best place for dine and stay 😀😀

Su
Review №28

Very Good Hotel & Staff, I recommended this Hotel.In Lucknow visit many times,I stay in Gomti Nagar many hotels,But Good Comfort in This hotel.Good Staff, Very Good Food.Hotel in Good Place Near to my Destination.In Lucknow visit many times,I stay in Gomti Nagar many hotels,But Good Comfort in This hotel.Good Staff, Very Good Food.Hotel in Good Place Near to my Destination.

ar
Review №29

Lively hospitality. Good breakfast spread. Overall, had a lovely experience.

Ay
Review №30

The stay at the hotel was amazing. The staff is courteous and polite.The food at the place is amazing.I would definitely recommend people to stay at that hotel.

Sa
Review №31

Excellent service ... Special thanks to Front Office Executive - Gaurav Mishra

Na
Review №32

Simply superb. No complaints. Room is on par with a decent 5 star hotel.

SA
Review №33

Nice food and nice hotel clean hotel best western has its name and fame so can live upto their tradition , food is good area is good and very nice rooms

Ni
Review №34

The Hotel is situated within the city limits and they do have clean and comfy beds.Rooms are clean, lift facility, conference hall and ample of parking space is the added advantage.They serve breakfast between 0700 to 1030hrs with limited choices between South Indian - Idli, dosa & North Indian - Poori, Stuffed Parantha and Sabzi. The choice of juices - canned and fresh with tea and coffee were also there.

AL
Review №35

Ok and good place

Te
Review №36

Very niceGood service

Sh
Review №37

Very nice hotel and hospitality

An
Review №38

So we booked this place for my marriage and we had the worst experience.1)The hotel held their own conference and occupied the function hall at the same day of marriage without informing us.We came to know about this conference through our wedding decorator.All the problems started from here the hotel gave the function hall at 5:30 pm in the evening and the wedding decorator refused to gave us the decorated hall at 7:00 pm( the time of arrival of barat).No checks were done by the hotel staff regarding the stage decorations and the stage broke 3 times during the wedding ceremony.When we asked decortator about the poor stage quality they put the blame on us and hotel staff stating that they had less time for decoration as the marriage hall was booked for conference2) These banquets have per plate system for fooding i.e after a fixed number of plates extra charges are levied.The manager assured us that he will inform about the extra plates but at around 2:30 am the hotel staff informed us about 53 extra plates( over the decided 200 plates) and asked us to pay 73000 rupees immediately.How come 253 plates when guests were less than 200?The manager never informed us about the extra plates.They took money immediately on the name of night audit.3) Dinner was not started by the hotel staff even at 10 pm and some guests left without having a dinner.Food quality was worst and no one was serving food to the guests.Why such a casual approach when we had already spent huge amount on the booking of this banquet?

An
Review №39

Nice cozy stay

Ku
Review №40

Nice location, good room

Sn
Review №41

Location of the hotel is excellent and road connectivity to all parts of Lucknow is great. The hotel is slightly off the main road hence no traffic will disturb you. Rooms are quite clean and front desk staff is pretty good.There is a problem with a couple of things. The In Room Dining is extremely pricey for the quality of food served. And once it is served Housekeeping starts to call immediately to ask when they can clear the cutlery. It is very annoying. Toiletries given are not upto the mark. The Wifi is decent. All in all I will come back again maybe. Although it’s a bit pricey for what they offer.I stayed for 4 nights.

Am
Review №42

Hotel staff is very helpful bt management of hotel is very poor..so staff are helpless to do any help. .totally waste of money. Ac is not working . There are many hotels in less range with gd facilities ..I never recommend anybody it .

An
Review №43

Neat and tìdy. Helpful staff

Dr
Review №44

Its been a massive weekend in Tucson, and now you want just sit down to a leisurely Sunday brunch and some of the best Food and breakfast dishes to be found anywhere. Its time to hit the Cup Cafe at Hotel Best western..

Ak
Review №45

Good .clean 3 star type hotel.

ni
Review №46

One of the best hotel to stay in lucknow

AB
Review №47

A 3 star hotel in posh area river side view

Pu
Review №48

Good for small functions and nice food.

AH
Review №49

Good Hotel

am
Review №50

Very clean and nice room at comparatively less price.

ab
Review №51

Awesome place to stay at Gomti Nagar.Very posh area with nearby mall (Fun Republic). Great rooms and service.Sumptuous buffet breakfast in the morning 😊Eat as you like with great variety, like sprouts, juices, fresh fruits, breads, milk, tea, coffee, idli and uttapam from south India, even dosa on order, poori sabji, parantha from north indian cuisine and even have boiled chicken and eggs and omelette on order.Very helpful staff.

Ab
Review №52

Good rooms. Good hospitality. Restaurant still under construction. Buffet breakfast was just fine. Great location. Very high rates.

su
Review №53

Nice courtesies behaviour of staff

Su
Review №54

This hotel is pretty much like any average hotel in any town. The staff are very polite and graciously replied to all our enquiries about the city. Our check in was hassle free. Our room was awesome . it was pretty clean.The price rate was also affordable. So, all in all, it was a Good experience for us in the hotel Damanis

Ka
Review №55

I was staying for 4 day., Not well maintained hotel. They have big rooms though. No major options for Breakfast felt like eating in a small restaurant. Service was ok. Rates were charged similar to 4 Star hotel. Would not prefer staying again

Mo
Review №56

They are pathetic at hospitality as there was a construction work going on the top floor pf the hotel i.e. 4th floor and they did gave me the room on 3rd floor as per their availability, and the continuous hammering was going on in the day hours and its being sunday i was there at the room calling the reception to get this done after my checkout scheduled at 1300 hrs. but still they were least bothered, they continued the work for the time I stayed there, If the construction work was on they would have mentioned this on there portal or the site would have updated the same, I couldnt rest for the day and at night i did commuted back to delhi through train, PATHETIC, LAMENTABLE IT WAS. RegardsMohit

Su
Review №57

Its a new property in Gomti Nagar Lucknow and is having a great ambience. If you are either on an official visit or on a family trip, you will get the comfort staying over here. A good comfortable room supplemented with sumptuous breakfast, gym facility makes your day great. It has everything value for money...Food is quite costly and service is good.

Pa
Review №58

One of the best hotels for business travellers. Very well behaved staff and big rooms, big and cosy bed with a small gym. Doesnt have a swimming pool or a bar for those who like it. I highly recommend this place.

Su
Review №59

Better place for get-together

Tu
Review №60

Great Experience, lavish Rooms and tasty food.

Sa
Review №61

The hotel is at a very prime location (1 star). One of my favorite mall, Fun Republic is just around 400-500 metres from the hotel. (1 star)The staff members are so nice, specially the ladies on the reception desk were so humble and helpful (+1+1 stars)I am not giving a 5/5 because the air conditioners were not working well, infact it was that much so that I started sweating after some time.

An
Review №62

It was a nice hotel.. Good facilities..Best fitted for small get togethers.. Must try

Am
Review №63

Excellent Property..!Staff was very Helpful.! Food was Delicious.! Location was very good in the Center of the city.!

Ar
Review №64

Its good 🏨 for stay and also good food available. Ambience is also good. Fun mall is near to this hotel. People can watch movie, shopping etc..

Ra
Review №65

Ambience was good and hospitality was Avon.

Vi
Review №66

1. You need to argue with the staff if you are asking them to fix your room for the second time in a day.2. The service is very poor, all the basic utilities were missing like bath gel, dental kit, floor sleepers.3. You pay Rs. 5500 and you will get only 2 bottles of water for 2 people, I had to again argue to get more water bottles and they got regular water.

Va
Review №67

The hotel is located at a very good location just in front of RBI and also nearby to fun republic mall.. I would say it is a hidden gem in Eldeco Great, Gomti Nagar and whoever is visiting Lucknow for solo travel or official purpose should stay here.. The only thing the hotel needs to improve is in terms of WiFi connection provision and with taking food orders rest all is good.

Ga
Review №68

Everything was good. Hotel staff is very courteous and welcoming. We ordered dinner, food was very good...do try veg biryani if you are a vegetarian...it’s awesome. The only thing that puts off the mood is Breakfast menu, guess this needs a big improvement.

Pa
Review №69

Booked room here initially with some hesitation. But when I reached here, I found that my decision was good. Its really a quite calm and you can find good street food near by. Fun mall is just 5 min walking distance away.Good choice to stay. I hope this review will help you to final your hotel at Lucknow ( नवाबों की नगरी)

Na
Review №70

Good And star level Hotel. But house keeping not upto the satisfaction.Its okay.

Ni
Review №71

Parking space is alright, the rooms are good and accomodating, the rooms are clean and comfortable. In room service is good Food can be orderd as per the needs. Could improve upon water and ice area by placing a ice vending machine on each floor. Rest all depends on how much money you want to shell out.

De
Review №72

Very centrally located and easy accessibility from across the city. Rooms are nice and well kept.

Ni
Review №73

Hotel location is good , service is awesome and I have asked to extend my checkout for 1hr as I woke up late, they happily welcomed same. Receptionist faizan was very cooperative. Never disappointed with best western.... keep your spirit high as always

Re
Review №74

Nice room and helpful staff,,,this opinion was of my partner during his stay in covid 19 Lucknow

Gu
Review №75

Very good hotel! Clean and with good ambiance! Courteous, well-behaved staff. Good food also.

Pe
Review №76

Nice hotel to stay in lucknow. Location is excellent & easily approachable from both Railway Station & Airport. Ambience is nice, Rooms is again very good, just mini bar is missing. Food quality is also good. Overall experience is nice. Recommended for business stay.

Ja
Review №77

Services and class doesnt match the price at all

JI
Review №78

Excellent service and good rooms. Staff is very courteous. Calm and quite surroundings and hotel, Peaceful stay. Breakfast is good and decent variety. Location is excellent as it is very close to Fun mall. Very good options for foodies nearby.

Pr
Review №79

I am working hear

Sa
Review №80

Its very neat and clean place.Rooms are spacious.Staff is courteous.

Av
Review №81

Nice Hotel and very friendly & helping nature staff but as they do not have any restaurant all efforts are worthless. In room dining is good.If you are on business trip this place suits you as their room tariff is aslo not so high.

Sa
Review №82

Good Hotel. Enjoyed my stay. Food is also good. You can also enjoy the stay here at a reasonable price.

UD
Review №83

Awesome interiorExcellent taste

RO
Review №84

My favourite10 stars from me

ra
Review №85

Nice hotel & good location

Al
Review №86

Nice and peaceful location. Good hotel with neat and clean rooms. Rooms are good with comfortable bed and other amenities. Staff is courteous and helpful. In room dining was a good experience.

Ka
Review №87

Lenient staff, well cleaned rooms, perfectly smooth lift, on door Cab arrival space, just on main road that is not congested as well.

SU
Review №88

Good Food and Accommodation

Je
Review №89

Closely located to the center..pretty good rooms and very good staff and service

Su
Review №90

I got married in Best Western in 9th June 2019, very excellent location

Aj
Review №91

Good hotel. New property, full equipped spacious rooms. Toils are also nice and modren. Food quality is good. Service is excellent. Staff is very courteous.

AS
Review №92

Good hotel, service good, clean & easily approvable , rate is too high in term of rooms .

Vi
Review №93

Room service not good restaurants service not available

Ch
Review №94

Overall good service.. all staff friendly and helpful.. i feel the variety of the breakfast buffet has come down.. but food quality is still good

An
Review №95

This is a very neat clean and silent place.staff is very cooperative and fast.comfort level is very good.food is tasty and healthy with lot of varieties for everyone.will surely come back again.excellent.

Sh
Review №96

Great Location. good food. hospitable staff. good service. value for money.

Ut
Review №97

Great hote, rooms are up to the mark...over all best place to stay in gomti nagar

Gu
Review №98

The rooms had a very strong Mole Due smell.. couldnt sleep all night.

tr
Review №99

Good spacious rooms. Can improve breakfast

ka
Review №100

It was good experience

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  • Address:Lohia Path Near Fun Republic Mall, Eldeco Greens, Gomti Nagar, Lucknow, Uttar Pradesh 226010, India
  • Site:http://www.bestwesternindia.com/
  • Phone:+91 522 494 1234
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