Our first ever lobster experience and wasnt sure that it will meet our expectations. But I have to say that we were blown away with the service right from the start and to end. Lobster was great and oysters were also very tasty. If you really want to have good time and experience then this is the place. Bill for 2 could reach upto £100. But you will buy regret..
I think this particular branch is losing a bit of the usual B&L spark that the other restaurants have sadly. The food was fine but the staff are inattentive (had to ask for water about 3 times as the french waitress kept forgetting and she also could barely understand us/take our order which is pretty bad for this kind of establishment or price point). When your bill is over £200 for 4 you really expect better service...
Our experience at burger and lobster yesterday was AMAZING. My first time going as my boyfriend has been before and loved it and so I surprised him for his birthday. When we arrived we was taken to our table & we saw an empty booth and asked to sit there- the waiter Melo came back and said let me see if you can sit there, I had also mentioned it was my boyfriends birthday. He came back and said as it’s a saturday we can’t move to a booth but can move to the corner which was another table for 2 which we was more than happy to sit at. Once we settled and our waitress Tanita ( who was also great)served us and brought over our drinks- Melo came back and said I have moved a few things around and you can sit at a booth as part of my boyfriends birthday surprise! The fact he went out of his way to seat us comfortably and was so kind to us, really made our evening special. The food was so TASTY! DELICIOUS!! So 10/10 for the food, drinks & service - I could not fault this amazing restaurant (Oxford Circus) After we ate Melo arranged a cake and a sing song for my boyfriends birthday and that was super special.Thank you to all the team at Burger & Lobster Oxford circus you are amazing and we will be back again soon!:)
An excellent place to chill with friends. The food was delicious and the customer service was on point! We were attended to by Mike who was phenomenal.. Well done!!!
This was my first time at Burger & Lobster, we ordered the combo shared meal which comes with one burger, one sub roll, one full lobster and 4 fries which came to £60 plus tip. The meal portions were sufficient enough to get us 80% full. The lobster sub roll was fantastic, 10/10, featuring a very unique taste with a delicious butter toasted bread. The grilled lobster I would say was 8/10, as it came out slightly chewy than what I’ve had before elsewhere, but nevertheless the garlic dip was a delicious addition to the meal. The burger on the other hand was very average, 5/10, I struggled to pick up any unique taste within the burger, the bread looked fancy but didn’t contribute much to the taste, and the meat almost felt like it was steamed instead of grilled, even though we asked for crisp from the outside and medium from within. Overall the meal was enjoyable, and I would come back but I won’t order the burger. Fantastic service even in the tough times of COVID.
Great food and great service.. Came here with my family wife and two kids... Nice welcome, great selection of drinks, ordered a couple of starters and the lobster combo.. so good.. thanks for a great night..
Great lobsters not too happening with the burger though. They have 3 branches and we were in the one near Oxford Street. They have one of the best truffle fries I had... Crispy outside with a soft center with an explosion of truffle flavour. Lobster was grilled to perfection. The meat was super bouncy like any good lobster should be. Wit a little coaxing it came out of its shell in great big pieces.
Amazing quality for a relatively low price. We had burgers and a huge lobster to share and it was awesome! Their special Old Fashioned was one of the best ones Ive had so its a recommendation if youre into that.It wasnt super crowded so it was easy to have a normal conversation without shouting which was good since we went out with colleagues.Try this out even if its just for the Old Fashioned 😉
Goody crunchy lobster boys as usual for the BL. Tanks looked a bit pongy. This branch has a really interesting old mosaic floor. Seating too sticky basic for my liking, need something a bit more plush in the sombre room.
Great Thai lobster and the buttery sauce!
Amazing service, nice staff members great experience all round
I love this place. The best lobster roll I have ever had in my life. Now the meal doesn’t come with salad and fries anymore but they are still available as side dishes. This time I had the opportunity to try theirs Gin and Tonic, which is homemade. I wish they were selling it in other places because is really amazing. The service was great and super fast.
Was good food but pricy in compared to other burger and lobster
Nice food, didnt enjoy the grilled lobster, but really loved the buttermilk lobster tail burger
Our daughters enjoyed themselves there. Great way to introduce lobster to children.
I had a great lunch here. I really loved their blackberry lemonade and the lobster roll. My only con of the evening was that we ordered one of the larger lobsters but the flesh in the lobster had shrunk quite a bit after being cooked. To be fair 2 extra small lobsters were cooked for us to make up for it but it just felt like the amount of lobster we got didnt equal what we paid for. Apart from that I would still dine here, the food is tasty, the lobsters are fresh, and the overall look of the restaurant adds a comfortable feel.
Food is great service ambience very good. I cant wait to go again
Good atmosphere, good service, roll combo wasn’t as expected. Lobster came cold . Burger not as expected. Expensive. Not happy to come back.
Excellent customer service, the food arrived promptly and was delicious.
Great food and experience, will definitely come visit again.
Food was lovely especially the Beast Burger and staff were attentive. The tables were slightly sticky and could have been cleaned slightly better with a better smelling disinfectant
Great service, the food was substantial and enjoyable. Small flies were off-putting.
The chips are some of the best Ive ever had but the lobster roll was disappointingly small and not worth the £26 I paid.
Excellent food, great atmosphere and service.
The food is delicious and good customer service.
Always love burger and lobster. Now they have menus!!! Weird. Anyway, change your order to sweet potato fries. Worth the £2. I was quite disappointed this time cos my lobster came out in pieces, not as one whole, which means its overcooked or its not fresh. Also, I was charged for extra garlic butter sauce and Im fine paying for it but they should at least tell you its chargeable when I get it for free at every other B&L. PS. Prices have increased so dont expect a £20 lobster anymore.... I just paid £43.30 for a drink and the lobster.
Horrible, Horrible, Horrible. The food is overpriced and lacks in taste.
Lovely bit of lobster!
Great food and service reasonably priced. had a good time. Bad points, the wait for a table was too long even though there were 5 tables available and the irony is that the table we sat at was empty within 5 min of walking into the resturant. There was a bad seafood smell throughout the stairs leading down to the toilets but this was not noticeable in the main restaurant.
The food is unbelievably delicious
Ordered for the combo for 2. Amazing lobster roll, perfectly made burger and mouth watering grilled lobster.I highly recommend the lobster roll if you were to pick just one
Quality’s gone down meanwhile the prices have gone up. cocktails are also terrible
Great staff, great atmosphere, great food
Very lovely place, staff are very friendly and food is served fairly quick. Staff are knowledgeable too with the drinks and food