Got my Beachcomber Hottub in May 2021. Yes we waited a long time to get the spa because of supply chain related issues. However, Pierre Sauve kept us informed and updated. We absolutely LOVE our Beachcomber 590. Outstanding customer service when the team came to install the tub. Pierre came over to our house to explain and demo how to take care of the hottub. Followed his advice, always have crystal clear water. Anytime I had a question I had response in a timely fashion. 6 months in with our hottub ... well worth the wait! Top quality tubs, great customer service.

Awful experience, after a year we havent got the tub yet. Just got my deposit back. They kept changing days for delivering, lots lies and excuses in order to keep us interested. We ended up to cancel the order since they still had not idea when the tub was going to be delivered and we lost trust in them anyway.

I grew up with a Beachcomber that my parents bought in 2000 (Still works fine) and was my time to buy my own hot tub . . From the first meeting with Pierre and Eric, in the pre-sales aspect, they were there to knowledgeably answer all the questions I threw at them. Once the decision to buy was made and the hot tub installed, they were still there to gladly help out (with little adjustments and water balancing) and get the perfect relaxing output from my hot tub. What else can I say... Thanks guys.... They only thing they dont do is dig out the hot tub out of the snow !!! :)

Very good choices and Great staff

I have an older 500 series tub from 2002 and it still performs great. Beachcomber’s customer satisfaction focus-exceeded my expectations and they never steered me wrong. Amazing support from start to finish. So they have an A+++ rating with me. Thank you Luke, Liz...Salute! 🍷🍷

Pierre Sauve was an excellent resource for me when shopping for my hot tub. I felt very at ease dealing with him and I am completely satisfied with the white glove service I received from him. He went above and beyond what was required to make sure I was getting all the right items I needed and still stay within my budget. Extremely transparent, willing to go the extra mile, friendly, with a lot of experience. I could not be happier with my experience at beachcomber hot tubs and with Pierre specifically. Easy 5-Star.

The lady that helped us was awesome! Very helpful.

The Sales rep Eric was awesome. He offered not only great sales advice and helped me in my purchase of my hot tub. Thank you Eric

Pierre Sauve is excellent. Very patient and is there when you need him. He answers all questions and makes himself available. He was instrumental in our choice to purchase a spa from Beachcomber.

I just ordered my Beachcomber 730 Special Edition. The seller Pierre is nothing short of fantastic. He was very patient in answering my many questions. My recommendation: never buy a spa without trying it out. I had to try a dozen to finally find the right model. This store definitely saved me a bad purchase of an uncomfortable spa for my physiognomy. It takes an experienced person like Pierre to advise us. I am waiting to receive it and I will add another notice following my use for after sales service. I see a lot of brands but from what Ive seen, Beachcomber made in Canada seem really designed for our winters ... and in my opinion thats THE most important criterion after being comfortable. What impressed me the most, Pierre himself will come in person to make sure that the spa is working properly while the electrician is being connected !!! Forget it about Costco, Club Piscine or Trevi. ..Well done

Very good service. Nothing negative to say.

A big thank you to Céline Marleau for helping us provide outstanding customer service.Through her know-how and interpersonal skills, she makes our work much easier.Roger and ChristianRoyal Pools and Spas

A great shopping experience. Pierre, Eric and all the staff will answer all your questions and recommend the spa that meets your needs. My 300 series spa is just what Ive been looking for for a long time. From purchase to delivery, the service lived up to my expectations. I use my spa every day. Economical and easy to maintain.I recommend a Beachcomber spa to people looking for a quality product and good service.Jacques

Excellent remote support with Pierre. Professional and courteous service. I recommend !

Very satisfied

Excellent service from Pierre, from the start of shopping to after-sales service. And we are very happy with our spa. I cant wait to use it all winter.

If you have children and want to have fun do not go there the pool closes at 8pm and they do not treat for ants and the mosquito was fed for two weeks ....It is a clean camp site but for the elderly .... no fun

Very satisfied with my Beachcomber 578 spa. The customer service is excellent, thanks to Pierre. I use my spa every day and I could not do without it :-)

I bought a Spa 750 Leep Beachcomber in August 2015 and Pierre was very cooperative before the purchase but after, he disappeared and was less available. In addition I had to spend a small fortune in chemical to balance my water before realizing that the filters offered were not as good as those offered by the pool club. and now everything is fine except that I do my maintenance with Pool Club products!I HAVE READ THE LATEST COMMENTARY ISSUED BY BEACHCOMBER THERE ARE FROM 4 HOURS.If as you say you produce quality products, how is it that on December 7, 2018 I informed you that following the replacement of the spa cover because of a tree fell on the previous summer and after some calls from service nobody has come yet to check the quality of this cover?Maybe you are producing quality parts but taking care of the customer is the last of your worries!

We bought a SPA two months ago and are very satisfied with the product and the follow-up by Eric. We recommend this company.

Important place for spas

The class!