Owing to COVID-19, we were asked to line up outside the store and let the representative know what we needed. The representative was really kind and was able to meet my needs. The customer service representative I spoke to afterwards was also hospitable.

They dont want ppl to enter to see the goods to buy as for the covid J thus ZERO customer service from the bald guy at the door !!!!

Staff very friendly and helful.

Ok

The manager screams and yells at all the employees, he is confrontational and rude with clients, I bought an iPad and it was broken and they basically told me to beat it. I’m very upset with this service the manager needs to be fired ASAP he has no social skills.

Nice

Odd customer service but ok overall

Ive been trying to purchase a laptop from the source. Its been paid at the source centre laval and we were told to pick it up at carrefour laval. we went to carrefour laval and for some reason they made us wait 45 minutes to tell us they dont have it in stock. we went back to centre laval and i decided to do a bit of digging and found one in stock at another store, its technically supposed to be shipped to centre laval, and Im not even sure if its new or the demo. so until now i paid for a laptop i still did not receive, it still says online, three days later, that it is in stock at carrefour laval. Ive never seen a store make me travel all over the place for a purchase i spent my money on and STILL didnt even receive any compensation for this disaster. WORST EXPERIENCE EVER.UPDATE: Posted this review on Monday, this situation started on Saturday, we are currently Saturday, a week later.After contacting the call center and telling them about my issue i hadnt gotten a call back and i still did not get an answer for my situation. They transferred me to the store to try to talk to the manager, who was not even there. The employee said he would call me back to see if the laptop was indeed shipped, never called me back. I had to find the phone number of the store where the laptop is coming from on yellow pages (lol) and contact them myself to know if indeed they received a call from centre laval. Talk about taking matters into your own hands. NOT ONCE did anyone talk about giving me compensation for all this. Also, until now I still dont have that laptop that I paid for.

After purchasing a keyboard from nextech and realizing there isnt even an on off switch (so it just drains batteries unless you remove them every time). I tried bringing the unit back to a local store and they told me for any exchanges you need to call customer service so they authorize the exchange. After doing so, they said on the phone I must absolutely bring it back to the store where I bought it. After finally going back to the store I bought it they said they needed an email from head office authorizing it. At this point I had surpassed my 30days and they refused to take it back. The worst part is that competitors had a Logitech keyboard selling for 3$ more. Overpriced and the customer service is absolutely horrid.

Please DO NOT WASTE YOUR TIME by visiting this place. HORRIBLE SERVICE!!!Try BestBuy or Amazon is even better.

Good selection but not like in 1970. But then what is?

Had what I needed, in and out in 3 minutes

Bad customer service experience

Very bad bad customer service. I bought the PS4 from there. In within one day, after 2 hours, i brought back the box. We DIDNT OPENED THE BOX AT ALL!!!! So then i brought it back and asked them that i wanted to return in back. The girl took the box and brought it inside. Her with that boss, checked inside and they actually open the stuffs inside. And they come back saying that it was opened the box. Wooooow. I know and i said that we didnt opened that fkng box !! Why would i lie about it ? Im freaking out here cause of im not lying at all. I spoke with the customer services, they didnt fkng do anything. They wants to help THE customers but yet they dont believes us !! I shud and i wanted to take this as far as i could. Stupid people. Liars !!

Poor service, few useful products. Price are high.

Great Service for telecommunications

Very rude employees

Service was horrible.

Ok

Celular phones

High prices.

Super professional service with Felix, Ive done business with him twice and very satisfied. Always the best prices on the market. Go see him!!

Very good service from William! He helped us with our data transfer for our Iphone XR with a lot of patience. To recommend

I am extremely satisfied with the service Scott has provided me. A very helpful man who guided me through the process. I highly recommend. Do not hesitate to go see it 😁

Thank you very much for Mr. Amjad who gave me a good service I am very satisfied he is an employee who practices a very satisfactory marketing policy and retains his customers well thank you very much amjad and good luck and the next visit.

Great service from William, he served me well and helped me with my data transfer. Very polite and very friendly.

Your Amjad employee was dedicated throughout the service.

Human service, full of good advice. Félix was great!

Audrey-Ann is the best salesperson I have ever had in my life, wow, great service I recommend. to the pleasure

I am Djamila Sadok,I received 1 excellent service from Felix. whether its on the phone or in the store. He helped me transfer my videos to the key I bought in the store, plus he offered me things that are very useful and necessary to transfer my files from my cell to the storage key. He was courteous, polite and patient in taking notes so that I could manage next time. Definitely I will come back to see him for his advice.I am very happy and very satisfied with my trip to La Source because I foundeverything I wanted and more and with the BIG SMILE. Big THANKS

Very bad online shopping experience from start to finish!Made an online purchase with a promotional code that qualifies for a discount but it didnt work, called customer service but they couldnt do anything, not even the $ 10 discount when we got subscribed to the newsletter,Also the price match was not respected since the article was at a better price elsewhere, my order was delivered to the store I chose but no one contacted me, I was there 2 times to have news but the answer was that we will contact you upon receipt, except that the item was available, we had to insist with the manager that he go and look again so that he finally returned with my box saying sorry that no one accepted it into the system.Disgusted I wanted to get my money back but he told me I need to contact customer service over the phone!Which I did, but they did confirm that I could return items purchased online to the store !!!!!Really very disappointed!To make matters worse I returned to the store to tell them what customer service explained to me, but the store was temporarily closed !!!!Moral: I will shop elsewhere

Scott always loyal to the post, impeccable service!

Bone pocket. I was given 3 pieces of information which were all false ...I visited on Tuesday 23 March 2021 in the afternoon. I wasted my time going to the places that were indicated to me.

Contrary to the very bad experience I had with the personal manager of the source store in Rosemère, I was well served by the sales associate, Renaud, whom I thank for his courtesy and his helpfulness.The manager at Rosemère gave me false information and was expeditious, while Renaud, who is a salesperson at the Laval center, took the time to fully understand my case and resolved it quickly.

Very good service. Audrey Ann saved a sticky situation and served us with a big smile and a superb openness of service. Thanks to you Audrey Ann and Prack for the best service.

I have never tried the companys products, but my friends have recommended it and I have been their regular customer for a year. Thank you, they are great! I love them very much and I really recommend you use their services.

Excellent service. I was served by felix who knows it well in the field and I am satisfied with my purchase!

Very good service and very nice team👍

It was good

Today i visited this store to buy some stuff but the staff are very rude and they said if you are here wasting our time i follow all safety procedures like washing my hands and a mask, but they said you could spread virus here i never visit this store again and ask everyone to buy from bestbuy or any other store I wish I had 0 star option as wellEnglish:Today I visited this store to buy some stuff but the staff is very Rude and they said please leave our store you are here just wasting our time I follow all safety procedures like wash my hands and mask On but they said you might spread virus here I never visit this store again and request every one to buy from bestbuy or any other store I wish I have 0 star option too

To the owner, its nice! 😉👍

The manager of the Laval center branch did not hesitate to devote almost 2 hours to me to solve my Fire Stick problem. When I should go back to La Source, it is definitely Center Laval that I will go.

Very good service. Professional staff and attentive to the consumer.

Excellent service thank you very much

Lack may be a little presentation to catch the eye

The best service that can exist😊

The service received was MORE than excellent. People informed us and answered all our questions. The vendors were very hospitable, very helpful and above all very patient. Prices were lower than those of other competitors. We had a wonderful service after belly. Hat and thank you very much to the team at La Source du Center Laval.

Interesting products and prices, but the commission stinks so much that it does not make you want to come back. Customer service is bad. Difficult to get served. We are offered a phone plan each time by paying at the checkout even if our purchase has absolutely nothing to do with it.

Very satisfied with the service we had with the employee.

Good service

Excellent service and attentive staff.My seller (Rawad) took care to explain the operation of our cell phone despite the goodwill. Several employees on the floor to meet customers. Congratulations to Jimmy and his team.

Very good service from Steven and Jamalgood advice for telecommunications services

No more bags with purchases and more eco-fees! I regret my good old Radio-Shack ... There was a good choice of products. Now they can not sell anything other than cell phones or almost.

Not enough choice in the store

Electronics store less stocked than a few years ago since Bell bought, but still good. Cellular, some computers, headphones ect ....

Thank you to Samuel and Zachary for their compliciter unpaired! Excellent service and know their cell product!Nancy D!

I bought headphones and Alex, the one who helped me was great! Serious great service !!! I highly recommend it! Bravo for your work :) I have appreciated the service a lot.

Excellent customer service made by Zachary and Samuel! I am satisfied with my new cell phones and tablets!Micheline Bertrand

Sorry, but your store is like a little Best Buy with employees who are more salespeople than electronics connoisseurs. When you cant even have a clear answer about a computer or even a TV antenna, its not strong. I imagine this is the fault of the lack of qualified personnel.

Excellent service, people are courteous and friendly and the atmosphere is pleasant in the shop.

Excellent service from Steven. Dedicated and patient employee

Very good service and what luck two last articles

Not enough clerks for the boxing day

Good service from Steven very good seller

I went a few times and each time I had excellent service. By the way, I just called them to ask for help with a purchase I made in store and Im 100% satisfied with the service.

Very good service

I called several times for a missing repair left in March and no one wanted to help me or inform me. I knew 9 weeks and 4 calls later that my console was sent to the wrong place and I still have to wait and I will not be entitled to any compensation despite all the errors, the wait and the lack of collaboration.Im told its not their fault when anyone could have checked the repair status, that the console was sent for repair on March 30th and found that there had been a mistake.Zero efficiency except when you want to sell a cell phone.

Great

Very kind and above all caring employees

Good service

Professional driver on time and courteous!

Very good service

Good service

My favorites to shop

👌🏼👌🏼