I am so upset from the botox injections. 1 month later I noticed that the botox that I received didn’t work well. And when I rescheduled another appointment to have her opinion. She said that she needs to put again the same amount of botox and I should pay again. It’s not fair at all. I will never come back to this clinic.
Very bad experience for me!!stuff is very tough and not friendly at all! They cancelled my appointment cuz I was 5 min late... I did Botox 2 months ago and now everything is gone I paid 450$...not recommended at all!!i will never come back to this clinic, I’ll send an email to the HR to explain the situation that they can know that the secretary of Laval clinic is very tough and let their clients leave cuz of 5 min late.
Do not waste your money. Treatments do NOT work. They tell you results are in 6 months. That everyone sees some difference. NOT true. Extremely disappointed. Tried the Ulthera.... painful and NO RESULTS at all. Learn from my error, save your money!!!!
I have visited three Dermapure locations (Montreal, Saint-Lambert and Laval) over the past years and have received several different treatments (laser hair removal, injections, microdermabrasion, oxygen infusion). Im overall satisfied with their services and customer service except for the free consultation process that is useless. The doctors are professional and knowledgeable but they should advise the clients of the price of the upcoming injections (number of syringes and type of molecule) prior to performing them to prevent surprises. They also seem to lose my file and not have a clear description of my past treatments. Also, I was terribly frustrated when an amateur technician in St-Lambert burned me during laser hair removal trial because she made a mistake (went over skin that had dark marker which captured the laser). I only received mere excuses but my skin, 8 months later, is still scarred.
Great staff! Super friendly and very professional
The coolsculpting thing that they do is a complete ripoff🤦♀️ My husband and I wasted our money there and that hurt me soooo much it’s been more than 6 months since we did our stomach, arms and legs and we WE DO NOT see any difference at all please don’t even try that coolsculting thing it’s a scam a waste of time and money
Ive been to this clinic multiple times for chemical peels to fade some acne scars, very impressed with the results.Highly recommend !!
Unprofessional Worst place ever. Then they don’t answer phones after they take my money. I left numerous messages they don’t call back. Bad customer service on top of Nurse who injected me made my face crooked. What a mess I would avoid this place.
Excellent service , very professional service . Very friendly .
The staff was very friendly. However, my experience with botox injections wasn’t the best. I ended up having an angry expression that needed to be corrected because the outer parts of my eyebrows were elevated but not the inner part.
👍👍👍👍
Je nai pas aimé mon expérience avec dermapure laval... medecin injecteur qui nest pas à lécoute de son patient, avec une attitude froide et hautaine .... je me suis sentie mal à laise juste pour exprimer ce que je voulais comme résultat à mes injections ... jétais déçue de ma visite et de mes résultats. je nai pas eu ce que je voulais comme résultat.première et dernière fois.
I was lucky to have Laurence as a technician during the treatment I received. She gave me great service. She is very professional and pleasant. She reassured me throughout the treatment, answered all my questions and made me comfortable. Thank you !
First experience of injecting hyaluronic acid to correct my dark circles. Dr. Gareau and her assistant were very professional and knew how to reassure me and answer my questions. Immediate and natural result, no swelling. Satisfied customer 🙂
After six weeks everything was gone, as much the botox as the filler injections. Too diluted products incorrectly applied
I was not satisfied with the result of my injections, I spoke to Dr. Gareau who told me that in his opinion it was correct. I asked her to correct but she told me that she could not do better. I went elsewhere, they melted the product because I had a surplus under my eyes which was puffy. The other place to redo the injections with another type of specific filler for the area under the eyes and the results are perfect as I want them. In addition, I often felt Dr. Gareau in a hurry and not listening to what I wanted rather than what she felt was the right choice for me. In addition, because of the Covid, they no longer do half syringes whereas elsewhere they do, so wasted agent when less than a syringe is needed.
I feel confident at Dermapure with the different interventions they offer and advised by Sonia who has always been able to listen to my needs.In addition, during my last visit, I was able to benefit from the services of a technician who was very professional.
I really didnt appreciate the way they treat people. They give themselves a haughty air. Not respectful, they cancel peoples meetings the same day as the meeting 2 or 3 hours before. So disrespectful. After 3 weeks of waiting, I could have made an appointment elsewhere. They dont give a damn ..
Good service but too much pressure to buy products Its good to have post treatment advice but to feel obligated to have to buy expensive creams that gave me breakouts ...Very disappointing. A good clinic to keep these clients could at least offer post-treatment samples to see if it works with the clients skin. It will give the taste to go back and buy the products afterwards.
At the beginning I was septic, and it is difficult to convince me !! Let me tell you I am convinced now of this treatment.Really effective !!!The staff are superb and what about the Sonia representative, always in solution mode, excellent after-sales service !!! 👍👍
A very professional team, Dr. Garreau explained to me very clearly and frankly the treatment to be done. I really appreciated his approach. I will definitely recommend
Very professional service. The explanations for the treatments are clear and reassuring.
Welcoming staff, who take the time to explain the care to be received and ensure our comfort. Thank you.
Impeccable service with discretion. The staff explains the treatments well and does not exert pressure to sell care.
Excellent service and warm welcome
Excellent service. Professional and friendly employees who took the time to properly explain the care.Thank you!
Very welcoming staff. Calm atmosphere. Appointment very informative.
Super experience with the consultant Maisie Baruco, I came out with good advice for my skin and beautiful product. I am satisfied with my appointment and a nice welcome on arrival. I recommend it to everyone
Always great service and more positive results. Thats the solution to hide your imperfections!
At every visit to Dermapure I am extremely satisfied with the good care and kindness of the staff. I recommend the Dermapure Clinic for Beauty Care to everyone!
Very good service, warm welcome, professional. Its been more than 5 times I go Dermapure and have always had excellent sercice!
Hello, I want to say thank you to this professional team, competent and attentive. Thank you Dr. Aumont I fully trust him and the results speak for themselves
Very friendly and proffessional with a nice friendly touch. I highly recommend.
Nice experience, excellent staff very welcoming I am very happy with all the advice given ... thank you DERMAPURE
Very professional. And very welcoming. I felt confident with all the experience.I recommend this clinic with all confidence.
Thank you Maisie Baruco for this beautiful meeting! Zen as a place!
First consultation very interesting, excellent reception and clear explanations.
Care and approach of the most personalized. Impeccable results. Professional team and the most courteous service. Recommendable in any good point!
The treatments I have received are excellent. By cons long waiting time before talking with someone on the phone is endless. We can no longer reach the clinic directly, its in a call center now. Very bad choice
I chose Dermapure because it is a matter of trust and I think Dr. Aumont is very realistic.
Good welcome and I embark on the Dermapure adventure !!!
I really liked the treatment made by Mrs. Roxane .... ❤️
Impeccable and courteous service
To visit Dermapure is a PURE pleasure! Thank you for your good care and the quality of your services.
Very satisfied with the service! Beautiful team:)
Very good service to recommend good advice.
Very good service, warm welcome!
Excellent service!
I was very satisfied, referred to
Excellent service
Very proffesionel !!