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Huawei Customer Service Center
PK Lahore M12 , Mezzanine Floor , Siddiq Trade Center, Main Boulevard Gulberg, Block H Gulberg 2, Pakistan
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Wa
Review №1

Waste of money. No concept of refunding .they handicap us and we are left with no other option but to pay them more (because they will tell u that your phone is dead and you will have to replace the motherboard as well. which in my case was totally fine at the time of collection by them)

La
Review №2

Good customer service. Spacious place with charging ports available for waiting area seats. Cleanliness was good its a sales point too so customers can purchase as well as claim warranty. Non warranty phones can also get repaired. They would charge for the component

RA
Review №3

Most relaxed and much help as much you can think all on that free tea and also coffee for the customers.

Ab
Review №4

They dont repair, if mike of your phone is out of order, they will not repair or replace mike, instead, they will change whole mother board of your device which will cost about half price of your phone. Therefore, dont waste time and money to get fix minor issues of phone from this center. Rather you should visit any mobile market for such minor problems...

Ab
Review №5

Non cooperative staff, non availability of parts delayed delivery. Its better to visit some local repairing shop or visit Lahore

ch
Review №6

Very good place, easy access, good office, but unfortunately my mobile parts was not available.

Ar
Review №7

Office is in the center place of Lahore in one of the landmark with secure parking without charges. Huawei staff is very cooperative energetic to serve you better. They should be very technically software professional, which I experienced lack of.

su
Review №8

Huawei customer center always deal its customers in good way

Ta
Review №9

The system is awesome. Youve got tea as refreshment and the staff is amazing. They are really cooperative

NA
Review №10

Amazing quality of work by trained professionals. Recommended for every Huawei Rrapir. Please dont go for cheap repair. It will cost u more in time.

Mu
Review №11

Very high rates as compared to market and very poor service, staff dont aware about products and its repairing.

Re
Review №12

Very poor services. I have to change my review. They are not upto date regarding huawei offers. Huawei is offering 40% off on main board of selected mobiles but they were unaware and denied that no such offer is avaiable. And ultimately I have to call huawei customer service helpline and asked them to tell about it then they said ohhhh we just got the mail. What a lame excuse. Very disappointing.

Us
Review №13

Honestly customer service is very good.Cheaper then the market.

Ab
Review №14

Service quality is very good.Efficient staff.It took little waiting time but at the end it is very good.

Mo
Review №15

My internet device having problem with charging slot, & what did they say? They said as it is an old device we wont fix it, you should buy the new one from us.

Us
Review №16

Good work. Reasonable prices for replacements. Bad representative’s behavior.

Sy
Review №17

Service is Good But rates are high for parts of devices. Sometimes you have to pay more than the current price of your device

mu
Review №18

Huawei has lost its customer in Pakistan due to Google uses issue.

Ha
Review №19

The staff was really cooperative.

St
Review №20

I visited Huawei Service center at 24th March 2021 for install new screen panel of Huawei P30Pro, was excellent experience with agent who deal and guide me about whole process how they fix or repair P30 pro, his explanation gives me piece of mind because i was confused about the high price 29000-PKR ... but after repair i was so much happy and satisfied with short time proper quality service. One more thing i like at Hauwei Service center offer TEA to all visiters thanks to office boy also Huawei Center for Tea and Service me and my Huawei p30 Pro happy now .... Rizwan

Mu
Review №21

Huaei y7 prime main board not available so sad 😔

Ab
Review №22

Very wonderful services, really impressed how staff treats customers...Its my second experience and I am amazed the type of customer service they are providing..

Ab
Review №23

Isnt on the first floor of the market thier is no other mobile shop in it... Its a shopping center named as Siddique shopping center....

Ma
Review №24

They did not have Lcd panel for my P20 phone. They said it is not available in Pakistan. I got it for 4,000 Rupees in Lahore and paid 500 to get it installed.Note: This review is about Huawei Customer Care Center, Faisalabad

Mu
Review №25

Good place.Staff are caring. 😊

Ad
Review №26

Sir please share any ptcl & any network no in ur website thanks.

Ri
Review №27

Huawei customer service centre is well maintained facility. They have a lot of information online about parta prices and also offered me quick service when I needes it.But after announcing an offer to give discount on repairs charges they increased spare parts prices almost by same price of labour charges for repairs.

Si
Review №28

It was a pleasant experience. Polite staff and competent technical staff. They really are interested to resolve your issue.

Na
Review №29

Their output is Quality work and they pay respect to your time..Really a fabulous Claim Center in Pakistan

aa
Review №30

This one is digital smart press

Im
Review №31

Whats price of Huwei y9s panal?

Zu
Review №32

They know how to respectfully and efficiently handle the complainants

Om
Review №33

They were kind enough to solve the issues same day. I visited them twice. Unfortunately battery performance is not very up.

AW
Review №34

Worst service,they simply said my devic can not be fixed

Mu
Review №35

Visited recently to replace battery. They have very cooperative and professional staff. My problem was resolved in two hours. I really liked how they are following SOPs in this pandemic. Highly recommended. Keep it up.

Fa
Review №36

Best after sale service, courteous and helpful staff

Ra
Review №37

Very friendly environment. I like the staff attitude. It was an outstanding experience a big thank to the technical consultant.

As
Review №38

So polite and good to others... But didnt call me 4 alert...

ab
Review №39

I have not good experience of Huawei service center in multan Pakistan.

pa
Review №40

Hello Sir Mr NaveedGood

Ay
Review №41

It was really comfortable to visit huawei customer service centre. My experience was good till now. Staff is so cooperative. Quality is also guarenteed

al
Review №42

First time visit.. Good working environment.. Cooperative staff. Phone repair with 1 and half hour. Thank you

Sa
Review №43

For any problem in huawei phone visit on service center. Thanks

um
Review №44

It is a good experience in huawei service center as well as mobile service and staff dealing.

MO
Review №45

Nice Experience as they have facility to serve free coffee or Tea... And my phone also got repaired originally from there...I also got to know that they have Home Delivery facility for phone repairing... They pickup phone from home and after repair they give back at home...

ah
Review №46

Awesome service 👌🏻 Nova 3i ka display change krwana tha within 1hr done 👍🏻👍🏻 best ever service + staff behavior 💯

Om
Review №47

This is the first time I visited Huwei Customer Service for my screen flickering issue of Honor 8C, the team resolved it within a day. Really impressed by their excellent cooperation, professionalism and great gesture. Keep working the same way! Im now your happy CustomerAnd thanks for the lovely gift. 😊👍Looking forward to see my picture. Please confirm where you will post.

Mu
Review №48

Excellent customer service!

Ra
Review №49

Good on technical side, its not actually a repair place they just replace parts. Customer service is very poor and I spent 45 min on average in submitting phone and same time at collection.

Em
Review №50

I didnt like there attitude. Service is not of what I expected. It may be policy but whatever the reason.

So
Review №51

Very good experience

Ob
Review №52

Much professional then any other companys service center. Staff is so good and cooperative. Very good experience visiting there.

Ka
Review №53

Good service and Good staff

Ag
Review №54

Great service 👍. Replaced the battery and front panel, and returned the phone in an hour. Keep it up.

Mu
Review №55

Good dealing as well as behavior of thr representative, solve problem lets see battery performance

Af
Review №56

Worst customer service... Ill mannered staff and rude behaviour. You ll only be served if u know the manager or staff personally. Most pathetic customer service experience. Its better to get ur devices repaired from Hafeez Centre from a private vendor.

Qa
Review №57

Very good service nd nice boy

Wa
Review №58

Outstanding customer service highly recommended

Sh
Review №59

Excellent service. Educated staff. Love their services.

An
Review №60

Very coprative n lovely staff specially female she help me morebthan my expection so i really appricaite huawei for their staff she is very poliete i really like your services thank you so much

Mu
Review №61

Good office and quick service but phone call agents dont brief complete on repairing.

Mu
Review №62

Behaviour was nice and good. fully satisfied. you can go there without any hesitation

ju
Review №63

Please share direct landline number for reception of service center.

ha
Review №64

Good service and also good techincal staff very humble people.

Go
Review №65

Staff is very polite and humble specially usman rasheed. Thanks huawei

sy
Review №66

Some how good but out of inventory most of the time no accessories available on the official service outlet is some thich doesnt sounds good

Is
Review №67

Very bad services very rude bhviour staff higher huawei 😠

Ha
Review №68

An amazing platform ❤️❤️💕

Ta
Review №69

One of the best customer support experience I ever had. The front desk staff is so humble and cooperative. I requested them Quick Support and they responded accordingly. My 110 % recommendation for this Huawei Customer Service Center at Siddiq Trade Center

Ma
Review №70

Well corporative staff.

Sa
Review №71

Very good experience and excellent service from huawei 💓💓💓

Mu
Review №72

Awesome place, good customer service but only issue we face is that low sitting capacity in view of corona sop. If you want to implement such sop then launch the online appointment system or etc.overall good place.

Ri
Review №73

A person Nabeel is really nice.

Gh
Review №74

Service speed is Average but Service Quality is Good.

Af
Review №75

Pethatic Local arrangements. Lack of Spare parts

Li
Review №76

Very professional & customer friendly environment, good job Huawei 👍👍

St
Review №77

Very quick response and briefly explained everything

Mu
Review №78

Nice service i visit yesterday. And Repair my Y7 Prime 2018

Ha
Review №79

Overall its okay, what u expect from service centers? High rates... But staff is good

Mu
Review №80

Good inside environment. Good customer service.

al
Review №81

Nice staff and good service

zu
Review №82

Top quality services very cooperative staff

Qa
Review №83

Was easy to find

Zu
Review №84

Good service provider

zu
Review №85

Very cooperative staff

Za
Review №86

Not cooperative

Ja
Review №87

Customer service center is good and fast working. I am satisfied

za
Review №88

I bought a new Huawei phone y7 prime a month ago. But after 1 week my phone started working abnormal. So my husband give it for repair at Huawei service center. They said mother board has to be replace. N expected delivery date was given as 8 June. But today till date my phone is not still repaired. Poor service. Money waste I hate your company.

Sa
Review №89

Nice Mobile Company

Am
Review №90

Excellent customer services, very professional and friendly staff.

De
Review №91

They treat you on priority basis but they are lazy. Overall thats a good customer service 👍

Ra
Review №92

Very cooperative staff good place neat and clean

At
Review №93

One of the best customer support experience I ever had. The front desk staff is so humble and cooperative. I requested them Quick Support and they responded accordingly. My 110 % recommendation for this Huawei Customer Service Center at Siddiq Trade Center

Um
Review №94

Nice place, nice customer service

Ko
Review №95

Good Facility

Al
Review №96

Expensive but reliable

Na
Review №97

Amazing services and very well behaved staff.I just loved their idea of offering free self service tea for the guests and free sweets on the counter.

Za
Review №98

Great work

Ta
Review №99

Huawei good service

SA
Review №100

Good office

Information
88 Photos
100 Comments
4.1 Rating
  • Address:PK Lahore M12 , Mezzanine Floor , Siddiq Trade Center, Main Boulevard Gulberg, Block H Gulberg 2, Pakistan
  • Site:https://consumer.huawei.com/pk/support/service-center/
  • Phone:+92 800 000 16
Categories
  • Electronics repair shop
  • Mobile phone repair shop
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–1PM
  • Thursday:10AM–6PM
  • Friday:Closed
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
From the business
  • Identifies as women-led:Yes
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