Nice staff, friendly and helping. Wide variety of mobile phones. But need more collection of iPhones. Now they offer only top-end models. Also, was a bit crowded when I visited the showroom.
More selection but no demonstration. The packet will open only after we purchase it.
Mobile servicing is Pathetic. I gave my phone for two complaints. 1) glass change 2) speaker change.They changed only glass, and this was also not in professional way... now blue dot on screen is visible, this is happened during glass changingWithout changing speaker they billed for that also. Technicians are not checking the problems described in the sheet.Next day i went there to change speaker. So i lost two days.Give proper customer care training to your mobile service front desk staffs.
Comparing to online rate very big difference check the rate in otherstores and online before buying anything from here. I just came here to buy a smartwatch the online price of watch is 1999 , they are selling it for 3500, when I enquired in other digital stores in calicut the same product is available at 2500 and 2800 etc. while enquired from some other stores I got the watch from reliance digital at best pricing ( same as online rate). Always enquire outside before buying anything from here.
802 Mobile is by far the best! I’ve been there for a broken screen and my daughters been there for an ‘unfixable’ phone. Both were fixed and quickly too! Very professional and knowledgeable. Highly recommend.They stopped contacting me and I never got my old phone back. Seems like pretty bad business to do that to someone.Won’t ever bring a phone there again. Not trustworthy
As a 3G cs along 4y bought , oppo, 54, Now only outdated collection no Tab(only 3G&4g ,no 5G oppo 55 ,1+,red mi, )when I asked I take from eham.smg &oppo also the sales persons gaming over exchange prices so bad counter pos experience not convenient (compared 2online other shopes&branches) insurance also very high price. Not favour to own customer but lady staffs are very manner greet guidence hygiene parking family support crowd maintain spaces feedback so its not as much lal add should b give to customer.....
I gave my Nokia 8 steel colour phone for battery replacement on 9-02-2021. They gave me the job sheet as Display dead phone instead of battery replacement (attached for reference). Customer support guy who attended my case told there is display risk after giving the case sheet in my hand. My Phone had no other complaints other than the battery (Phone automatically turn off when the battery goes below 50%). Everything else was working in mint condition.On 10-02-2021 they called n told me that displays and touch is not working after installing a new battery!!I picked up the phone with a non working touch and display. 4 screws missing inside.I dont know how they can do such an unprofessional job. Terrible experience.Maybe they want to rip off more money in the name of new display with battery change!!Now I have to spend more money for a new set of touch and display and battery too. ☹️
The store has a variety of choices and the staff are polite and courteous. But knowledge of the staff about their products is very poor. They have absolutely no opinion, no idea about any of the electronics. The staff are merely mannequins that display the merchandise.It is ENTIRELY up to the customer to do the COMPLETE homework and come for purchasing!Even after doing the homework, the staff didnt have any answers while offering me choices. I eventually bought 2 laptops from them and totally unhappy with both.
Good manners to customers.Staffs should be trained to maintain discipline among officers.Must have a good knowledge of the products that keep on sale. A good quality branded, trendy product should be arranged for sale. My product had to be returned because it did not work.
Worst customer care experience at MyG. I had called and enquired at MyG if iPad- 8th gen was available. On confirmation, I visited the store yesterday. There were hardly any executive to speak to. The one I spoke (Shafi from Apple gadgets section) told me the price and just left as unattended. He showed such a cold attitude as if we were not worth attending to or may be we could not afford to buy any gadgets from there ;) We visited the store again in the evening, and the same person told as model is out of stock. The information should have given in the morning itself so that I could have saved my day. When I complained about the service, he himself said the The service there is good only in the case of no rush, he was having work pressure so couldnt check on myself as a customer .
Seriously pathetic customer service......Id give zero rating if there were option for that....... Thats the truth..... Their attitude when we buy a product is miles different from their attitude when we arrives there to report malfunctioning in their product.....Attitude when we buy things is like theyre giving us these products as part pity and sympathy.......My earphone started malfunctioning from the day i bought......but i thought its my phone-cases fault......but it happened only when i use that earphone.......and its not happening always...... happens in random occasions......What they after lots of argueing is that i should wait for hours to reappear that fault.......(atleast they couldve told that in a way that its me who bought it.......and not got free as a sympathy product)After hours long arguing their head came and replaced it........Pathetic customer service...... They need to learn from others.....
Reasonable rates, wide range of selections. Best in town for mobile purchase.
Best shop for purchasing Mobile phone and gadgets. I recommend every one to just visit here once and see the trends in the mobile and gadget industry.
Lot off brands, but price is little higher than online shops, anyway customer service is good.. iam happy with that service
Very huge, but fecilities should be improved like lifts which can load more peoples.
Good service and best brands are also available
Overpriced. Same accessory for half the price in local market. Broke my trust
Great customer service. Individual staffs for each brands. Redirects each customer appropriately at the main entrance, so no wastage of time.
Very bad experience. Bought a headset from myg and it got spoilt within 3 months. Despite promising a replacement warranty. They didnt provide. Wouldnt recommend anyone to buy from there.
Nice hospitality. Best place to purchase your dream gadgets.
Im writing this review on basis of my 3 interactions with the store over time. 1) when asked they said they had a product they didnt have (a graphics tablet used for art and design) wasting my time coming there. 2) I visited them to purchase a gaming laptop which was priced 15k above online price with limited options too they didnt have much products. 3) when called to enquire about availability of a product (called multiple times) they said they would call back but I never received a call. Disappointed with their service overall
Very bad customer service.oncr you have purchased the product then done.Rest you have to take care
A big place to get all sorts of electronics but can get very crowded at times. Bought a laptop there and had to wait for a long time to get it handed to us but we got a free pulse oximeter so I guess that makes up for it. Would recommend this place if you need to buy a new laptop or phone.
They are the best mobile Store in all over kozhikode.Short review -*Service is great*They do care about covid 19 precautions*Everything is done systematically.*All new phones are available.*Good and convenient place to do purchase.Detailed review -They have mostly all the electronics available from smart watches to heavy electronics such as washing machines. They have delivery service too. People working there are well behaved. There are demo phones to know more about it. They have good customer service. They also provide electronics service centre for people looking for repeating their products.If you want to buy a phone without waiting a second to deliver it to home through online mode then myg store is the best option for you.They have large spacious room for people to purchase and so its lit in comfort for purchasing. they satisfies our need to purchases our item with a rating of 4.5 star out 5.I do recommend to visit myg store if you do have any electronics to purchase.Hope you have got a better idea about the store. If its helpful for you then it will be great if you mentioned to below.Thank you have a better shopping at MyG store..
Exceptional service by the staff mainly a guy named Nithul anand showed us great hospitality...
You can see a large queue outside the outlet, they are maintaining covid protocols very well. And provides fair services.
A store all gadgets are available.Quality assuredMany more services like extended warranty, myg protection,many are there. As the brand ambassador of this company is actor shri mohanlal,It gives more trust to this company .
If ur are looking for a economic range laptop... U will be disappointed...visited there one day back of onam... But i couldnt find a economic range laptop there.. pls consider common people also..
I ordered a product on flipkart and waited for 13 days finally i cancelled my purchase and visited nearest My G future store... Finally i found that the product is available in the store and i bought my jbl quantum 100 on there..... With no more waiting on paying only 50 more rupees than flipkart.... I am happy with store have large variety of product in availble condition and the price is also reasonable with fast billing.....
They dont treat custumer as good
Good Smart gadgets store , Had a great experience
Good shopping ambience. Stocks are less due to high demand for mobile devices, especially in tablets section
Bad experience.when I gone in myg future clt there is no display of one plus tv and also one plus mobile phones
One of the best electronic hub in calicut.. N number of products arranged in floors.. as the word suggests the future is here in these shop.. only issue is that of parking issues.. hope more offers will be there in future.. vast space in 3 floor i think arranged in different categories of products.. i think other than phone and laptop collections are bit low.. most of the staff are cooperative and attentive towards Costmr...
Pathetic ... they are not even picking up calls but always call wating and if rings, they were used to diconnect calls..But some of the other myg outlets are good.. i had faced such issues with this store only..
Spacious ShowroomWide variety of GadgetsAmple parking space
Forceing to buy oppo Vivo device even we choose other good one.
Good service.Check price online and buy
Veryyyy bad customer service.........No one should go there ......
Nice shop. Very gud collection of electronics
The best customer service :)
All brands mobile phones available. Services are good. But price is high as compared to online sites.
Great service.Got my new iphone 11
Iphone 12 64gb stock undo?? Rate??
Good service & best collections
I have called them for a phone but they tolded me that they will call me now I have waited a long time they hadnt called me
Good products, good costumer services
An electronic store with large selection of electronics gadgets in the heart of Kozhikode city. They provide Sales and service.
Not bad.phone price is high compare to online
Its ok..but some time they forced to take some products..that I have 🧐 doubt
Its oke oke only
Very bad experience, genter discrimination at its peak.
There are plenty of Mobile phone collection over here. The demos are such that we can have multiple tests in mobile phones to choose which is good. This is on the centre of town with plenty of parking. Customer care is great and you Can get finances for products
Nice place, good staff behaviour. Sometimes less no of. options available for high end devices. Usually not seemed crowded. Good discussion areas and privacy spaces to have a final go on buying products per not. Overall a better place for e-shopping. Never expect prices less than that in online sites, as usual.
Lot of collections but staff not that cooperative
My g is the best place to buy electronicsToday I went there to look at the price of boat headphones, just the same prices that we can see in Amazon, I am not telling that they should give in low prizes. We can find all types of android mobiles there.
Very Bad Sales Persons, Doesnt know set how to treat a customer, i think my g get become arrogant since they become a giant company, dont visit
They have collections.but they dont have demo phones for see the phone.just boxes. So dont get any benifit in visiting and choose a phone .if you alredy have one in mind just go there and purchase. If the rate is reasonable compare to online.
Good place to shop phone, Bluetooth speakers headsets, they do gift wraps as well good place to visi5
Nice place to buy mobile phone, Laptop and accessories.... Not much crowded, easy to reach, enough parking area... And of course good collection of latest and trending models of almost all Manufacturers available there..(except brands like POCO, which are available Only in E commerce platforms)
Need to get some more collection in mobile phones
Good staff nice ambience
Awesome experience with whole lot of tech and gadgets
Very bad customer service ..Especially in corona time ...No is caring the customer during this time interval ...Really bad service providing by myg head office ....
Good service and good atmosphere.
Good staff and fantasy service
Big showroom.More gadgetsHigh price
Highly disappointed with first visit to myG future . No staff attended to help with purchase.There were 3-4 staffs in other counter busy watching TV and one attending customer.Nobody cared to look around . Waited for staff for 5-10 mts and left off.I reported the same to staff near exit while leaving but they were just looking around n never cared to help out.Had wonderful customer experience before with other 3g Outlets but this put everything upside down.
Exchange offers available..Fresh or No complaint good working smartphone 5k , if any complaint then 3k and below.. Special offer of physical and water damage protection for 1399 and free offer of pendrive, power banks...Good service, Good selection... I havent get Vivo v11 pro accessories here as they said that No stock of screeguaard and pouches, cases, covers...etc...Good parking facilities and Staff services....Good collection of smartphones and Tabs...and other accessories
Everything was nice until I met the person in payment section👎🏻poor behavior
Good behavior to the costumers
Good collections of phones are available. Other accessories for phone are also available. Headphones of jbl and tablets everything i found when i went there. I have bought two phones from the same store within last 6 months. Good service and good behaviour of staff is also one thing i found there.
Good parking area. Very good collection of mobile and electronics
The best of myg great service. They serve their customers at its best 👍💯.. 5star rating from my side
Worst after sales service... Bought a TCL TV and waiting for a technician they offered to install it since one week
Very adamant. Flexibility needs to be learnt by the company people. For a small purchase I have been told about all turnover etc of the company. If mean I just wanted to add description to the product in the invoice, for which I got to hear 100 things and finally tgey didnt even bother to sort out the case.
Nice place for digital gadget purchasing....Good service
Very badd customer service
There is nothing great for the build up that they give
Its a decent showroom. Nothing great or bad. There is nothing extraordinary about their customer services. The guy at billing was rude.
BAD CUSTOMER CARE EXPERIENCE
My favorite brand
Good experience ❤
The showroom is beautiful the collection is awesome, but a specific staff that served me and my friend was not so good, need to work on customer handling procedure, i was there with my friend to buy a dell laptop pricing 40000 and we werent satisfied with the staff service and later we bought one from the myg showroom opposite RP mall
Very Good Service & after buy service is very well , one of the best electronics shop in Calicut
GooD
Went to enquire about TV and the salesman was helpful in explaining about smart TVs and other things.
They have good collection of mobiles and accessories. Easy to access. And well trained staff