Very bad experience. Front office people as well as service professionals arent worried about customers issues at all.Almost ended up arguing before their head came over and sorted out the issues. He definitely is gentle and a customer friendly person.
It was an amazing experience from the side of staff. Good and quality work from there. So, if you want good quality work you must visit there.👍
Excellent customer care, good service
I went there to service my laptop.... Very nice behaviour of the service agents.... They are trying to make everything maximum convenient to the customer.... There is a problem with the parking of vehicles as i couldnt see any....so that i have to park my vehicle a some what far from the shop... Even though the service was really good
Great place for your phone service. Timely delivery and well behaved staffs keep it up team..
Very pleasing and professional...and very fast delivery of services..👍👍
Worst customer service ever. Havent received my laptop till now. They are not attending calls. Already paid the advance.
Be careful when you hand over your devices there. Make sure that you will get an acknowledgement for what you have handed over there. I have given my laptop for service and after 4 days the front desk guy was telling me that the power code was not given to them. I told him many times that it was given with the laptop. He argued with me and said that he is 100 % sure that it was not given there and he marked everything in his book. After repeated requests he was not willing to agree and refused to escalate the call. I was forced to shout at him so finally he said he will check once again. After 5 minutes he confirmed that they found it and started saying some excuses. The person is so unprofessional and in fact he made me feel that I am a liar . Make sure you get an acknowledgement if you go there.
I have done my Mi Poco F1 battery replacement. This device was out of warrenty, so I have paid the battery cost. The sevice very quick and staffs are friendly. Especially Mr.Roopesh was very cooperative. Phone was completely diagoned and it is working perfect now. Thanks guys for your sevice.
Very bad experiance
As soon as you step into the store it screams unprofessionalism. You are greeted with empty counter. And then you come to know that you have to press a bell to get some attention.Thats unprofessionalism #1I had a visit as directed by Dell Support to this Authorised Service Center (Now I know why HP is gaining on Customer Service) for a battery spare check. They informed its required to order as its not in stock. I checked back that I need the original one and when is the estimated time I can get the spare, to which they replied; 1 week. Since I had travel schedules, I reconfirmed with them, if its possible to get it in one week. Even Amazon took 2 weeks to delievr a spare which I had to return as it was counterfeit. They were very sure about it and requested half payment to place the order. I did the payment, but there wasnt any receipt, nor any kind of acknowledgment other than a visiting card to which I have to contact back after one week.Thats unprofessionalism #2I contacted them after one week, multiple times each day until the fourth week when I actually got the spare. Each day the call goes like below://Call 1: My name is X, Im calling to know if the battery spare I ordered has arrived, so I can come and collect.Let me check and call you backNo call back for 30 mins so I redial.//Call 2: Sir Im on field, Let me call you back at 12PM (Later I came to know the on field was a lie when I dialled immediately on the landline and I reached the same person)Again no call back at 12PM, so I redial.//Call 3: Sir order detials pleaseI dont have any proof, other than a GPay receipt.Sir please WhatsApp the Laptop model. Will check and call backSent the laptop details + GPay screenshot. No call back, so I redial after 1 or 2 hours.//Call 4: (Note that all the talks restarts as from Call 1 and I provide that days communication history, so they give me an update and dont say another call back) Sir your order is in transit. Will reach in 2 daysThis is the summary of calls each 2 days until the fourth week. I see I have made 20 calls altogether and I didnt receive one single call back.Thats unprofessionalism #3On the fourth week, I got fed up postponding my travel schedules and directly went into the office. I conveyed my frustration decently. The person asked me to check back one more time the next day by 12PM as the delivery shows the next day. And then he gave me the same mobile number I was ringing the whole 20 times, as a privilege contact. :-OAnyways, after all this unprofessional encounters, I got the spare the next day itself and I really thank God that its an original one as I dont have the energy for another row.Next time, I would prefer to travel to another city 200km away than visiting Global Infocom.
I have given my laptop on 2020 october and they have taken advance from me and after that they havent responded till 3 months and when I tried to contact them they were not taking their mobile and now it has been around 10 months now and till that they havent repaired it and they are asking me for more cash
Bad hospitality... not work for costomer satisfaction...they behave against the costomer
One of the worst service center ever! If you urgently need your laptop and when youre told youll get it back in one week, you will get it after one month !! And yet the problem wont be solved! Such an irresponsible service.
They are still studying how to repair and service. Unprofessional approach,Very poor customer service..👎👎
It was nice. The staff were polite and they made sure social distancing and other precautionary measures were done correctly.
Authorised dealer for lenovo and dell. Good service.
Pooor Service with very high cost service charge
A decent service center for Dell laptops
Good service
Good
Very bad experience in this service center,There is nothing training to the service desk employees.I get in here for mi mobile phone service.
When you are giving to them take photos of your product they are not responsive
Worst service ever i had andIrresponsible staffs
Very nice 👍👍
Worst customer interaction
Good
Good service,friendly behaviour
Good service
Good service
Poor peace of professionalism and pathetic service
Good service
Very bad experience from staff
It was very awkward
Poli service
Pwli sadhanam