If you planning for taking a connection from them dont go for it. Iam only getting 200KBps Speed on a 60 Mbps connection during night time. My mobile data can give more speed than this. I have already contacted them and raise a complaint. They told me they will fix it but nothing happens. Connection only provides speed on early morning only. Cannot rely on the speed. If the connection isnt stable then why a broadband. Definitely going to cancel their connection.
Worst internet connection and service providers.Frequently getting disconnection and service team also good for nothing.Tried calling both the fibrezone team and service providers if net got disconnected.. None of them will respond.
Worst service ever seen in broadband....net is too slow and you wont get actual speed...it never crossed 10 Mbs..... worst service and they dont know what is going on and no proper complaint tracking system.... Operator sometimes switch off the mobile ..When we call... Never ever go for this broadband.
I can’t recharge this wifi ( issues faced twice ) very poor response from service provider. At least 6-8 times u have to call customer care to connect with them... Basic requirements of a network company is not fulfilled. So plz think twice Location : vadakara don’t go for this network anymore u will suffer like anything
No payment portal for connection and you to pay to service provider.no expansion date is there if the date is expired then the connection will be lost.speed and everything is fine but about payment method and expansion for due on disconnection is worst.dont have a standardized method to run a network company.
Share the list of plans that the customer could recharge. Update the website so that the customers can directly recharge by themselves.
Facing terrible experience even before getting connection. Had to call operator many times for the connection. High delays. Cant opt out coz i have given advance payment. 😤
Average.not providing a constant performance and speed.Always fluctuates the network speed.Only seeing speed in speed test apps.
Very poor in Services when requested and very irresponsible while attending phone calls
The absolute worst internet provider. Terrible speeds and the customer support is nonexistent. Ive been complaining about speeds for like a week and it still isnt fixed.
Good services
Nice reapering
Bad Customer care experience from the local operator.
Provide the facility for online recharge and plan change in customer Portal.
No proper customer care for broadband connection; better opt for some other operator.
Nobody available to take calls & respond.Poor CC team, tried calling multiple times for knowing plans & getting a connection.If we calls a 1000times, one guy will respond & reply will call back later - over.Pathetic support.Took another broadband connection with better customer support
Awesome collection with latest design.
Good service n work is acilent...
Internet Service Provider
Decimal
Trusty.
I took the connection two years ago and used it for 6 months and then I was not in the country for some time. It was almost 1.6 years.Spend like 4000 bucks for the router .. that time they told that one was the most advanced fiber optic and u can use that years away now they changed their words and forcing me to buy a new routers ... anyway planning to go ahead with court casei got the connection from peruvayal and the speed is pathetic