Very very co-operative and helpful staff. Keep it up. great help to senior like me.

Really worst experience i ever had... We got powercut from night onwards.. No response from the part of kseb.. They didnt even answer the phone calls also.. Kindly do the needful for consumer better experience.. Its really a necessity.

They never pick Up the call then why do u use phone throw it in the bin if u dont need it .it take like 5or 6 hour for the electricity to come back

Quick response..Thank you so much

Very consumer friendly

KSEB Electrical Section office is located at Baker Hill area at Kottayam. Unlike other KSEB Offices, this is located at a spacious area with lot of vehicle parking space. There are facility for bill payment & other KSEB services.

Consumer service is very bad delay for maintenance power cut even at midnight 😐

For Consumer they Provided Token System

Very very bad maintenance...if it rains it is sure tht there will be power cut..tht is not the way it should be..the worst electric maintenance ive ever experienced..

No response for any queries. Really dont know if all these are serving the public ?

Office with more than 20000 consumers and 2 crores turn over. Need much more attention from department

Excellent

Performs well considering the number of consumers served