Service was good. Courteous staff too. Only downside was trying to contact them using the numbers listed online. Better to call them in Landline number

This is the most pathetic service center Ive even seen. Not at all professional. I went with a realme watch a month ago, and the person there was like he will replace it as and when he wish. I had to give it for warranty replacement and even after a month, no response. I have tried calling several times, and they never pick the call. No email, no sms, nothing. Very poor attitude and no care for customers time and money. Realme has the most annoying customer service ever.

Good Service. They replaced my realme buds and Type C Cable with less time. Many Reviews are saying the Service center is Awful but For Me it was Great.

They do take time but its only due to COVID restrictions that they are forced to follow by law they take care of their customers fast and respond quickly

Really bad experience.They dont attend our calls and clarify our queries.They keep repeating Please understand our situation and dont even bother to listen to our problems.We know that they have troubles during Lockdown. But so do we. If our phone is damaged we are helpless. Still they dont consider the Warranty.And once the warranty of your product is over, they are going to charge an immense price.

WORST SERVICE CENTRE!!I have met them for solving a problem related with the display of my Narzo20 which I bought last month, they denied my warranty stating theres one mark on side of the phone. They said Ive to pay 4200 for repairing the display even though its under warranty, then only they can fix the problem of display. One thing is sure they dont encourage free services under warranty. They dont mind about the customer and the actual problem. They want money from our pockets thats it. Please dont purchase Realme thinking about warranty and after sale service!

Erresponsible staff and receptionist lady her attitude and behaviour very cheep. Very bad experience from here. So sad... Customers are valuable also the time. So plz train to that receptionist how to treat a customer.

Great service.. I am satisfied.

You have to climb 3 stairs.Car parking facilities are adequate..Customer service is okay.. i wont appreciate the way they are. But they could improve.

Not responding for callsMy realme 43tv display complaint in just 3 months

No more staffs in there they want to come tomorrow very very irresponsible and bad service

They pick their calls almost instantly

Good customer service and beautiful staff . Overall good to spend time 🙂

Worst service center. Not a good experience relame .

Such a very bad experience from realme service center. They dont even know how to treat customers. Here onwards i will not buy any realme phone. Dont buy any realme phone if you care about aftersales service

A small service center in one room. Not so supportive staff. Just ok.

Worst experience. I went there with my brother phone. 1 st he said it have a volume button problem.but actually the problem with the software or it s board complaints.And i have wait 2 hours then he told me that the problem is not with the buttons.i already told him that its not about the buttons.any how I didn’t get my phone repaired after2 hours. Worst experience. They really don’t know how to repair and how analysis the complaints. I don’t even want to given one star. But i have to give that to write the review.

Very bad experience they didnt attend the call no response.

Real good service! Enjoyed my experience.

Worst experience ever no response from them as well as responsibility

My phone display changed within 15min.

WORST SERVICE CENTER IN KOTTAYAM

The service centre and the staff are good. But, realme company policies are not up to the mark. Devices are faulty and replacement of products takes a lot of time. Customer service is much hassle-free for other brands.

Affordable rate, good view

I ever seen this type of excellent service

Masss

Very bad ......hearafter I will not buy realme mobile s

Terrible service it better you service outside

It takes too much time to check a product and solve the issue. Inadequate number of staffs and unprofessional approach to the clients

Gud,but limited staff

Very bad experience the staff is not customer service oriented

Calm environment 😍😍😍.. Loved it

Though on 3rd floor. Service seems good.

Wonderful

I think its best in class🔥🔥

Im unsatisfied because there staff are irresponsible peoples. Not fulfil the customers satisfaction.

Worst service center ever... 🙊

Loved it

Poor service lot of delay to get back the product

Good service

Good service

Ok

Poor customer service

Good customer service and hospitality

Good customer service.

Not responding

Worst service ever

Good customer support......

Very bad experience

Very bad and not resolving problems

Good customer care service.....

Good service

Very poor response..too bad

Price is a bit too much

Too costly

Excellent service

Outstanding service...... Thanks

Not as expected

Good customer care service

Its ok

Good service

Better

Bad service

Landline number +914812568112

Great service

Better service

Quick and convenient

Friendly staff

Poor

👍👍

Mobile phones are serviced very, very fast. Brand Authorized Service Center

Ente ponnu machaanmaare vilikhaal kittunna valla numberum idamo. Ethaand 1 manikoor full nerthathe vilichu nokkiyittum busy. Oru additional number ittaal kollaarunnu customersnu.

Udayappu is a team .. If you want to serve, it would be better to go to Kochi Reelmi