I am happy to share recent periodic service experience with germen tech. First time i am doing my freelander 2 and Audi A3 out from company service.To be honest i felt the service was transperent and professional. Moreover its affordable. Hope continue the same experience in coming years too. All the best teams.
I was impressed with the service and quality of products. Although it was expensive i was really happy with the work.
Most unprofessional service center I have ever seen, in the start just to get the business their sales person (Ajay) will say big things. But once the car is delivered then their attitude changes.I gave my car for A/C repair, now the blower is not working. They say that they only checked the A/C cooling but not the blower (how stupid of that), does it mean they did not test it after A/C repair.But I m sure they did some work because after I got the car delivery my reverse sensor is not working & car speed is not going above 50kms/hr.I suggest instead of giving car to such unprofessional people, we should put some more money give it to the company service center atleast they provide value for your money.
I give my Mercedes c class for service and diagnostics, they gave me flexible plan and good prices up to my needs.Helpful staff and good quality service.I surly recommend to try
We own an E Class 250. Initially we used to service our car at the MB service centre. However, a coincidental encounter brought yo German Tech. We have to admit we were provided with the best service at the most affordable rates. From now on only German Tech for our cars!!!
I have given my vehicle to check smoke , ac cut off issue. They have find issue was with electrical part and charged me 7k for the same while taking vehicle back I observed gear change is hard it was not having any issues while I dropped theWhen I asked them to check this they were shouting and misbehaving.They have spoiled my car literally.Never ever trust this guys or do service. They are looting customers royally with premium rate.Number one cheaters and really unprofessional guys.
My Mercedes Benz C class(C220, W205, 2016) evaporator coil has been replaced at German Tech and my overall experience was satisfactory. My car has no complaints since I bought 5 years ago, and it has been going through regular service at the showroom Rajasree Motors Kochi. I had problems with air conditioning system and my first choice was to go with Rajasree Motors, but it was working only partially due to Covid lockdown and difficult to get appointment. I have been working abroad and my vacation time was limited so I have decided to go with German Tech based on the google reviews and moreover it’s close to my home. They have diagnosed that the evaporator(cooling) coil is leaking, and it must be replaced. Original Mercedes part was not available in Kerala, and it takes minimum 3 weeks for delivery, so I have decided to go for a made in Spain evaporator suggested by German Tech. The part had arrived on time and item replaced, but the pressure test was not successful. It was leaking from the sealing area and Germen Tech advised that the O rings to be replaced as well and it’s normally comes with original component. They have managed to get it from Dubai, but the work was delayed by a week again. I was a bit disappointed when I hear about that the O rings are designed for one time use only and it may not work second time. I would have waited for original evaporator coil if they had informed me about this problem earlier. Anyway, repair work has been successfully completed with new O rings later and AC is working fine.Positives: Owner Mr Mathew is a nice person, and he was giving regular updates about the progress and issues. They have a decent workshop with adequate tools and equipment for the service and repair works. They have tested the faulty evaporator coil in my presence and shown the leaking location. Service charges are reasonable, and they focus on customer satisfaction. Mathew and team are open, and they are happy to consider any suggestions/feedback from customer for the continues improvement.
My car is BMW 530DMy experience with German Tech (Mathew Thomas)was really appreciable coz1) They gave me 2 quotes that is (Genuine quality price list and First quality price list) attractive quotes.2) They will recommend only what is best and necessary for ur ride to perform at its peak3) Reasonable services charges.4) Well mannered behaviour .5) Delivery on time.
I felt German Tech was better than Showroom service, good customer service and car service in a good price value 👌
I had done periodic service of my polo 6 month back, the service was excellent, cost is affordable.
Very poor customer service and not at all professional. We have booked and went to their service centre and was late by 1 hour and they denied even to check the vehicle or dont even have any manners in handling the customers. Mathew from germantech is an ultimate example of non professionalism. When we requested him to just come and check our vehicle, his reply was epic :Customers sitting inside will hit meAs if we went and asked him for other customers car.He just values his existing customers and not new ones. We went after seeing Baiju N Nairs video, and was a total waste of our time and driving down there for about 45KM. Dont recommend at all. Actual car manufactures service is too good, we have realized it after having this terrible experience from germantech.-------------------------------------------------------------------------------------Yes, we were late and we doesnt know you would take the car only at 12:30 and not after that. And if you dont have the slot available then intimate the customer by saying it politely and not by giving some jovial comment as you mentioned.And yes we came to reconfirm your opinion but without even looking at the complaint how can you confirm it. Its not cold or something after hearing the symptoms you can suggest a medicine, you need to see the condition and scenario which we explained. But you were not even bothered to come and check the vehicle. And we are not planning to book or visiting your service centre again.Also we havent asked you to remove other customers car and then take our car. If you have said like we have all the slots full and cannot accommodate one more then we could understand it. But customers will hit me kind of comments are totally not professional.
A good experience with my Audi A3 repairs and service. Quick, efficient, reasonable and very friendly.....
Good service and comparatively affordable
Im very much satisfied with the service here. They are on time with there work and wont keep you waited for long. The staffs here are very good to interact especially Mr Shibin. I recommend German Tech to all those who own German cars.
Just got my A6 back after a service. Car has been poorly handled. Entire car is wet, stinks, and crawling with ants. No one at the service center is willing to take responsibility. Owner refused to talk.
My Benz CLA 200 met with an accident 2 days after I bought it. Mercedes Benz dealership informed me that the car would be totaled because damages were too extensive.When I realized that I would not only lose the car but also lose money, I decided to approach German Tech.German Tech assured me that they would be able to repair the damages within the insurance cover without excess charges, and that the car would not be totaled.Throughout the process, they kept me informed with timely updates. They also guaranteed use of genuine Mercedes Benz parts.Keeping true to their word, I received my car in perfect condition. It looks as new as it was when it was delivered to me by the dealership.I recommend German Tech for their Body Shop, Service, and Quality.
Its a nice place .My experience was nice .Nowadays as public like me is not convinced about quality of service at authorised serviced centers ................I tried an alternative and was pleasent and the rate was reasonable .Mine was VW ameos periodic service and the usual Abs sensor change ...all is done well
Good and teasty foods available
Got my car’s brake disc and pads changed. Very professional and prompt!
Visited German tech on the 9th of January. I had a very good experience there. Mr. Shibin listened to my query carefully and gave a clear explanation of the scope of work and what could be done. Very impressed with their transparent and efficient nature of work. Highly recommended for owners of premium German cars
Good service and professional approach in explaining the essential service requirements.
Providing very good service. I went there with my Volkswagen jetta from trivandrum as I find it very difficult to get the same repaired due to the exploitation from the authorized dealer in tvm. I got this address from the YouTube of Baiju.N.Nair.Now my car is very smooth and my satisfaction level is above 95%.dissatisfied owners of Volkswagen/skoda can try german tech which is far far better than the authorized dealer in tvm.
Good service, reasonable rate
Very friendly and professional approach. Value for money services. This makes me do any work on my vehicle ,at German tech only.I am a person settled at Chennai., Yet when coming to servicing of my vehicle, I come all way from Chennai (partly because of my work nature too).
They have a good management with highly professional staffs. Im extremely satisfied with their interaction with customers and timely updations especially Mr. Shibin. I would suggest everyone to experience Germen tech.
Had serviced my Merc C200, they give close attention to details and explained every bit of the procedure. I must say their paint-job is also professional with reasonable price. Bottom line, a happy customer.
Visited to clean coolant paths and refill coolant. Received vehicle on the same day and they allow customer to watch the service procedure from lounge. Admire their transparency and quality in service by detailing service steps
Bad customer experience. Bad service. Costly for no reason. Unreliable.
Overall a positive experience in servicing and repairing my BMW 530D. Communication is excellent and all works we done on time. Very much satisfied with the services offered.
Excellent proactive and professional service. Overall, it’s a pleasant experience from reception, diagnostics, service level and prompt response.
Good service with a feasible rate. Affordable to any type of vehicle service.
Initially I was bit worried to show my BMW GT ...But due to covid and time issues I showed up..but I am happy to comment that I am satisfied. They know the stuff and having ready stock of materials. Cost decently priced . Post service ..I had a small issue bug rectified in a matter of minutes. . I strongly recommend German Tech for all BMW GT customers
I am the pround owner of a Audi Q7. I used to maintain my car at dealership. Since 2018 i am maintaining my car at German Tech kottayam. Must say that from my experience they are the best. Very reasonable pricing, they never gave me wrong estimate, timely delivery. I am very happy and i strongly recommend German Tech.
Quick periodic service for my Audi A3 and transparent working with photos and updates on watsapp of the servicing . Good job .
I have been a regular customer of the company for servicing , repair etc. of my skoda. Very good experience till to date.Affordable rate and prompt delivery of vehicle.
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Overall good experience with advice and guidance. Just changed back break pads of BMW X 1. Good follow up
My Mercedes Benz Gle was given for service here. Germantec is very professional ,knowledgeable and skilful and I m 100% satisfied. I could do the service with just 1/6 th the amount quoted by the showroom. I recommend premium segment vehicles to approach Germantec for all service and repair works.Thank you
Excellent service. Quick response.Identified problem of my car and rectified.Recommending
Good customer support. Good service. Good communication. Work also very good.
Worst service I ever had. Be cautious. Dont get surprised if ur car lands up in trouble soon after visiting here.
Service support was great.
Overall a good experience for my 2018 CLA. Recommended for value and ease of access. Scope for improvement in time taken for repair.
We have got wonderful service for my glasses 350 we strongly recommend them for mercedz Benz service
Good service, did a sensor and a part repair on my Land Rover freelander 2, which cost me half the amount .
OmgStaffs must be trained well to handle customers.Pathetic experience from the manager itself.I never recommend.
Excellent services, i am fully satisfied by the service and deal for my Mercedes-Benz GLS350
Good managing group
They took the ownership for problems and resolved. Overall good experience.
Excellent Service. Iam Happy their service.
I am fully satisfied by the service and deals .Excellent services.Polo GT
I got good experience from German Tech,Excellent customer Service.
I recently (last week Aug 2019) had given my Polo Petrol for servicing as well as repairing a dent. I am happy with their work. The dent location is now unidentifiable, as if like there was no dent earlier. Thanks for it. My only concern with them is time of delivery, which they took two days extra to the said three days.
Very satisfied with the quality service provided. Thank you
Thank you for excellent service provider for BMW 320D..
Very helpful and excellent service of staff. 👍
Good expetised and timely service formy BMW 320i
My experience with these people was really bad. They charged almost 2.80 L for service of my vehicle. And the vehicle was parked outside the garage for 1.5 months before they even started the work. Not again.. premium bill.. not premium service
Quality service and good staffs
The approach towards the customers is outstanding.good service experience.
The best premium car service in kottayam.
Thank you Thomas and Mathew for getting my car back on the road so quickly and so reasonably priced. I’m really touched by the promptness of your work. I appreciate the work the staff of German tech does to keep customers happy! I would recommend German tech kottayam to anyone. Hope to See you guys again in case of emergencies .” All the best for the future.
Service done to my full satisfaction
Perfect place for high end car service
Good service and good supporting team 💝
Very good experience . Prompt diagnosis and rectified the complaint within the stipulated time .
I say they are pioneers in automobile service field. My Merc S 350 has been carefully taken care and serviced . I had a problem with my car rear wheel suspension. They serviced my car and delivered within few days. I wonder how the direct showrooms charge a huge amount as service bill. I got a significant difference in service bill here. Happy with service they have done.
Best care for my BMW 520d at a very reasonable rate. Great service, courteous staff, dedicated team.Recommended for premium cars.
Worst experience and service I ever had. Did my Skoda for 65000 ensured full service. It took 5 months for me. The next delivery day got stuck in road. They replaced master cylinder rooter and brake pads With out any complaints. I took to another workshop and It replaced with the same and now working smoothly. They are really charged too much for my car. Really worst experience.... . In 65000 they only told me to do everything including what I pointed out on job card. But they fail to do it. At last they saying that mechanic mechanic is not available. And they dont have any Skoda mechanic available. It shows the double face of them. They are very friendly at the time of taking the vehicle in ...
Having a skoda or BMW or any German piece of machinery. Go to German tech . Better than showroom expenses.
Wonderful work done by team German tech each and everyone knows their work properly... high hopes ..... hoping to see them in another location as well..... cheers
My vehicle is Benz E 350 and I have grate experience with this company. They keep us updated about over vehicle and on time service
Worst service .Dont go threre if possible
Brilliant service. Was prompt to get the necessary parts to fix the issue. Did a fantastic job in having the car washed n cleaned. Would highly recommend going to German tech.
Premium car service best in kottayam
Great and Friendly customer service.Even though the time I spent there was less, could really feel the professionalism in them
Good
DO NOT TRUST THEM! There is no ZERO rating.. Else I would have rated them ZERO!They fitted my car with non-genuine parts and charged me a bomb!When I was in Kerala, I had to repaid my Skoda Rapids front suspension and the only renowned garage was German Tech. Knowing that i may not go there again, they tricked me to pay a hefty amount for changing Link rods and charged me 20K. Later, when i took my car for the routine annual service, I was told by the skoda service guys that they have a put a cheaper after market part. This is the least I would expect from a car service center that claims to service high end European cars! Stay away from them! Attaching the invoice for proof
I am very much satisfied with German TECH SERVICE WHICH THEY ARE PROVIDING FOR MY BMW X1. Very much appreciated. Good customer service.
Excellent service for my E 250 car. Wonderfull experience. Compared with dealer.highly appreciatable
At first everything was good ,but later on their service was getting bad. When I got back my car from their service I was still having more new problems 😒 . I feel like being cheated by them . This not a place for your car . U will like it if u want to destroy ur car . I will not recommend German tech to any one . I am not at all satisfied with their service .
The service is on time always and also the charges of servicing premium cars are Mich less compared to the other centres. Really great work on cat service.
Good service
I recently serviced my car.... Great customer service and Excellent service .
Appreciate the fast and professional service by the team... Our goto place for German cars in Kottayam.
Excellent customer support..
Considering a best place in town to get my C220 serviced , one of my friend recommended GermenTech kottayam. I had visited the garage and got my vehicle serviced with full satisfaction.
One of the major service centres in Kottayam for German and other international car brands. They are good in periodic services and other routine maintenance jobs. However, they were unable to trouble-shoot my Skoda vehicle and I had to shift it to the authorized service centre located far away.
Parts rate nd service charges are toooo high
Skoda superb changed wheel speed sensor. Good rate and service.
Poor service, manager not upfront and genuine
I had good experience
I feel very good feeling in this garage during my service work of my BMW 3Series.
I am satisfied with the service of Germantech Kottayam for my car Scoda Fabia.
Good place to service your German cars!! Service for VW, Skoda, Merc, BMW, Audi available!The service cost and part replacement cost for VW cars is higher than what the showrooms quote, But worth the money extra spend!
I am satisfied with the service of germantech kottayam for my BMW, recommended for better service