Excellent service. My friend and I came here to buy a DSLR, and the employees were quite informed about the subject. They were really patient with us and went out of their way to get us the best deals available. Apart from that, Id want to point out that by the time we finished shopping, it was late and it was raining cats and dogs. The entire staff, including security, was really kind, considerate, and concerned about our safety. They tried to assist us in every way they could in a circumstance like that, which I believe is quite considerate and unusual. Really appreciate it. Cheers.
Prices are at best and the executive services are also at best.. better when compared to koti and other wholesale markets.
I had very good experience at croma kondapur As I was unable to get service support from samsung brand Mr.Akram manager helped to get my issue resolved on time.
Absolutely fantastic guys to respond and sort your queries. Especially Ismayil is very supportive
Good staff. Prabhu assisted me better to purchase
Good staff, go to the Chroma Staff instead of any brand specific staff to get unbiased information. Great offers!
Best prices for all the appliances we neee for our home. They have latest models in the market.
The staff was very responsive and cleared all doubts related to Products I wanted to buy
Croma staff & Products are good. But never buy Extended services of OnSiteGo, Its very poor, never reachable, never come as per Appointment, postpone on their own..!
Old store at kondapur main road, a bit older so obviously shabby. Needs some floor mopping and racks dusting too 😜
Nice place n nice products good staff discount rates
Sometimes prices are less than popular e-commerce site
Staffs are supportive. You can buy the product in the same price which shows in online in Croma website.
Excellent supportive Staff, particularly Managers.But Beware of traps by External 3rd party members & personal Finance guys, mainly Extended Warrenty (e.g.: OnsiteGo) guys - after payment, extended warranty people are never reachable to repair or serve...!
Good staff. Will be making purchases from here in future.
Its a good place to buy electronics.. But, the deals need to improve
The Croma with the most collection in the Gachibowli, Hitech City, Manikonda and Kondapur belts. Has a decent laptop collection with accessories, sizeable speaker and TV counts and home appliances. Serves the IT crowd - might not be a good fit for the average income Hyderabadi.Need to bargain for good prices
The folks working there are very helpful. I had gone there to purchase an AC. The delivery was on time as mentioned, but the installation didnt happen as promised, even after multiple follow up. The problem is the installation is outsourced to a different company and neither the Croma customer care or the folks working in the store have any control over them. Croma needs to improve this as its tranishing their brand.
Wide range of electronics was available here. They are providing EMI facilities widely
Overall experience was goodHowever we could not get the Murphy Richards OTG it was out of stock ;((
Hai I am khaja i am work Croma till good job,good offers , good experience staff
Didnt see as much stock as expected. I had plan of purchasing quite a few appliences - air cooler, music system, air fryer. But prices are also high. Probably 2k more than flipkart.
It was a pleasant experience at Croma. They are taking covid 19 measures in the premises without compromising customer experience.As usual after all its Croma, we can trust them.
Nice place for buying electronic goods here in Kondapur....Almost all varieties of electronic merchandise are available with reasonable prices
Best choice for electric and electronic good shopping
Well the staff were pretty much good they will co-operate till you get the product of your choice.the atmosphere is pretty cool.even if you dont want to buy things you can just go and explore it.
Its good to visit.But some of the staff over there was having no idea about the things they sell..they need to be taken care of.!
Good for all your electronics needs. They will arrange products if not available in store. Good service and friendly staffs
Would like to explore more options which arent available
Lot of variety of electronics and you can even use coupons to pay which doesnt work online... But because of the lockdown... I went to buy an ac there but it just wasnt in the stock which was very disappointing... More than half of their air conditioners arent in the stock in any branch of hyderabad according to them... The staff is really nice too and will suggest the best for you for any kind of product. There are also a lot of discounts on Croma to make things affordable.... And honestly Croma is one of the best places to purchase electronics 👍
Croma is least flexible store. I purchased a 335 ltr LG refrigerator yesterday. Today the delivery is made. When we opened, we saw that the color is not fitting well on our kitchen. Requested for a change with a 360 ltr refrigerator. But, the Kondapur store manager flatly refused. Whereas, this is allowed in Bajaj Electronics.With this attitude, Croma is going to die its natural death soon.
Best place for electronics but choices are very less
Worst experience at this store by the staff. Bought a Bose speaker on 23rd sept and decided to return it in the same day due to non satisfying performance in the real time. Sent the mail to the support on the same day and went to the store immediate next day. People were very cold in dealing with the situation and denied the exchange only because of following:1. Seal/carton seal was opened2. Because of small scratch on the box due to opening of sealIf not from this particular store, at least I expect better from CROMA for it great brand name. Need help and support. Thanks.
I am a regular coustmer of Croma, Last time I visited to purchase a water heater I asked for assistance no one came to assist me. I waited for around fifteen minutes.So embarrassing. In last I went to customer desk informed them then I get assistance.You guys need to work on guest handling.
Good receivingAwesome staff ☺️
Few products are not available and the price is higher than the Online shopping websites. Ultimately a customer looks for the best price, so they should give a competitive price but not more than that. Few products might get a better deal, but there should be atleast some kind of complimentary to compensate the price.
I purchased Apple earpods here. Very low price than Aptronics. Very knowledgeable and polite sales staff.
Good and best place for purchaseing
Highly sincere about their work.
Products are More costlier than the market rate dealer price. Comparing to bajaj and vijaya sales near by
Doctor were well experienced and friendly. The price is also reasonable.
Nice collection of electronic items; good offers for new customer; no deals for existing customers or frequent customers.
The place offers wide range of electronics..the costs are better than other electronics. But pai had more options compared to croma.
Good and Supportive staff but as usual billing takes a lot of time.
The best place to buy a laptop because of very nice offers
Good place For Laptop and mobile....
My chroma bluetooth speaker was not working, as it was in warranty, they replaced it with another one. The staff was very courteous and super helpful.
For electronic s good s oneof the best spot
I buy a new mobile
Staff is very helpful.
Nice place for electronics.
Not much options for mobile phones only selected brands
Completely unsatisfactory, the response from the customer care and store team is completely unsatisfactory. I bought a new CROMA SMART TV (39.5 inchs). Hope i did a big mistake. I used it hardly for 1 month, now it is not working. I request croma team to respond timely to rectify my issue.My suggestion to the purchasers not to go with the CROMA Brand.
The environment is good. But, the associates/employees are not much knowledgeable about the products. So, if you want to buy something then research yourself and dont depend on their reviews. I did not like the parking facility. The display of products were less due to lockdown.
Good product knowledge. One stop shop for all electronic goods
Reasonable prices and Extremely happy with service.
From parking till asking for features on refridgerator, tv, washing machine... The experience was not great. Croma experience is supposed to be one of the best.
Sales team is relaying on online products. Not able to maintain demo products.
Staff and manager need to be more professional and polite with the customers
Good gadgets availableBut not pretty experience
Okay place , not much discounts , name attracts nothing else. Service is okay,if you have money to spend lavishly , this place is the one.
Customer service is good but need to improve on keeping all models
Salesmen are knowledgeable and can explain about the product nicely.When the state something they are confident and specific to the questions. This helps in decision making however price is higher than online price.
Good experience with the this store.
Good Store ambience and better quality products available at rational prices and croma is quintessentially an highly distinctive and useful and unique electronic mega Store.
Right from valet parking to customer service.. awesome place. Very helpful staff - that was the best thing here. Also loved the range of products. And more importantly I got what I went there for 😊. Recommended !
The store was a bit small. Not like the one we have at Punjagutta Xroads
Staff is good but not all products are available in this store!
Ur a reputed store but ur store is not maintaining full range in all products I have visited to buy 3 different products which I saw in every croma store but I got only one and that also not in good quality so I have purchased that as compromise.
Very bad staff, they take care the people who doesnt bargain any price.If we ask any details about price negotiation or asking the same item on online price even they do not answer and simply going away from the place. Especially at Sony Bluetooth Headset Division.
Too much costly..no special offers
Dont
One stop for electronic shopping . Well trained staff. Valet parking available.
Helpful staffs and a wide range of collection. Price is competitive.
You will get all range of electronics here after bajaj the next best and reasonable store is CROMA.
A good place with good collection of demo for various products and at aggressive pricing
Cool place, service staff is good and helpful. You can try out various products and gadgets. It is decently big showroom and well located, parking might be an issue, and on busy days having a car would be another burden.Commenting on store, it is a good one, with a decent range of products, would appreciate if they get some more.
Went to buy one music system...found out good one as price and manufacturing was also new...totally money assured palce for electric products.
Good place with COVID-specific precautions being taken. The stock is still being refreshed when I visited. Has a wide range of products and different models.
Excellent electronic shoping complex in kondapur
Staff is not supportive. Very limited collection.
Went for laptops decent no.of models available
All products available branded nd normal with best prices
It is croma (tata) store. Purchased an washing machine. For tata employees they provide some additional discount also.
A store with pretty attractive offers.
Prices appear to be on higher side when compared online
Increased one star as finally geyser has been installed after 4 months. They said while buying, installation would be free but charges will be for pipes around 300, but it costed me 840 (240 for pipes and 600 for the installation guy), has not provided bill for other items like tap, plug etc., 240 for pipes because I bought it myself in a hardware shop. On phone he said it would cost around 400. I mean without bill, I wont suggest bajaj for their dishonest service workers and i wont suggest croma for their late service post purchase. Only buy the things that do not need any installation post purchase. It took me around 6 complaints/ requests to get it finally installed. This was my experience hope no one else faces such issue.
Not much Gadjets available as expected
Excellent service. But parking facility not adequately arranged.
Worst and unprofessional executive. His name is Srinivas and cheated to sell the products. Bad exp