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Supertron Electronics Service Center
73, Metcalfe St, Mission Row Extension, Esplanade, Bowbazar, Kolkata, West Bengal 700013, India
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Md
Review №1

Good place .i go there to replace my samsung memory card,staff behaviour is good..it took total 30 min to get replacement a new chip..It dont look like a service center rather look like a warehouse.Experience is good

So
Review №2

I went there to fix my charging problem and keyboard issue at 20th August,2021. They gave 11 months warranty. At that time I paid 1100 rs service charge. Now today I saw the key board is short circuited internally. When I called the owner, he is saying we will replace the keyboard but will charge 700 again as service charge. who the hell charges for service within warranty period?They gave low quality defective keyboard at the time of fixing and charged high for that. Now they are charging again. On phone call his behavior was rude illiterate. Never recommended.

Ko
Review №3

Excellent service center . They replaced my samsung 32 gb memory card just in 20 minutes.

D.
Review №4

Very good place. Staff is very well behaved and service time is decent. Not the fastest but still good.

Sk
Review №5

Good service but no waiting area. Had to stand outside for long.

Ar
Review №6

I purchased PS5 online coordinating with the representative named RANJAN (his number is mentioned on the website). He guided me the exact product via the website. I finalized the product & made the payment of 25 K online (via NETBANKING). He sent me the company GST number too. Following that he sent me the tracking details of the shipment. For the first day, it directed me to DTDC courier shipment URL. But the next day, when I tried to track the shipment it let me to some Italy courier service. I continuously tried contacting that person but to no response. I was shocked to see that in such tough times of pandemic, people are up to these scams and frauds. I fail to understand how can he produce such authentic bill receipts, DTDC courier receipt and had the same number as mentioned on website. Please I genuinely request the company to probe into this matter.

an
Review №7

Awesome store to buy games!!!!I bought games worth of 4000 and staff was really friendly!hope to buy more games from here soon.

Bh
Review №8

Samsung service center.. helpful people

Ar
Review №9

Behavior is very bad. And they having some process related issue,

Ra
Review №10

Good example of what a real service centre ought to be like. Rest assured your computer problems will be solved. More important is the good, heart warming behaviour that you will get from the support staff here. You are always welcome here and satisfaction is guaranteed.

ra
Review №11

Dealing with customer not good.

Sh
Review №12

Had issues with my Zotac RTX 2060. They replaced it immediately, no questions asked.

Ch
Review №13

Worst service center ever

03
Review №14

Better than others

aj
Review №15

Good service center (zotac graphics card)

So
Review №16

Got damaged refurbished product, stopped working within 1day of use. I am from 200km away from the Service Centre. Submitted the GPU during COVID-19 situation, got the GPU after 1month later(15days before the expiry of warranty) , but they have no responsibility to Customers. It is not possible to resubmit.

GA
Review №17

Both phone numbers not working... you can not call them..and very week servicing..they was taking 3 weeks to repair my graphics card..

AU
Review №18

Superb service

Ra
Review №19

This zotac service center is very bad. I submit the zotac graphic card witch is in warranty and they are take 1 week time and give me a another same model graphic card, but the replacement card is defective. Dont buy zotac product.

kr
Review №20

Nice service center very polite behaviour and experienced technicians.I had a creative speaker which had a burnt port. Within a day they repaired it for me very much satisfied. They also gave me 15 days guarantee

Am
Review №21

Awesome service support

At
Review №22

Good service centre...

Ay
Review №23

Got my graphics Card replaced.....bt it took almost over a week.

Pu
Review №24

Nice serviceFriendly staff

An
Review №25

Well behaved and quick working staffs. Instantly replaced my Samsung memory card which wasnt working and was under warranty.

Sa
Review №26

Very good and fast service. Well behavior. They solved my problem within 30 minutes, which I did not expect. Very happy for their service. Thanks a lot.

Di
Review №27

Its the only zotac (graphics card) service center in Kolkata. Good place 👍 with good employees and their service also good.

Ha
Review №28

Very very good behavior and very good service, they replaced my graphics card within a day, their service made me a pure zotac fan, not gonna lie my next graphics card also will be from zotac because of their good service!

Ra
Review №29

Excellent Service, and i really mean it. First time i visited their with my Zotac 1060, they replaced my GFX card within 30 minutes. And this time they replaced my Samsung 16gb Memory card with 32gb Evo plus.

CH
Review №30

Official Zotac service center and Zotac products iporter

Ra
Review №31

Excellent service by this company...Stuff are very polite and good behavior...My Samsung memory card was corrupted and They replaced 16 GB Samsung Evo + Memory card into 32 GB Evo +....Thank you Supertron Electronics.

Ar
Review №32

Fantastic service.. My gpu replaced, within 22 hours. Thanks Supertron. Submitted my gpu at Friday 4 pm, Supertron informed me next day 1.30 pm.

Vi
Review №33

My Sapphire Nitro RX480 8gb card was replaced 3 times within a month,and everytime the replaced card was either rightaway faulty or broke down within 10 mins after installation...Really frustrated with the service...Still the card has warranty of 8 months but Im in a position of giving up,and dont want to go there anymore...Disappointing

Su
Review №34

They are good Zotac gfx card service provider.

Am
Review №35

Samsung memory card services centre ..Professional staff available for a quick service

Sw
Review №36

They are authorized service centre of samsung memory and Corsair ram. Even though they open the shop by 10:00, they actually entertain consumer by 11 am

Su
Review №37

Very helpful, good service.. I took my Zotac graphics card for repair, they replaced it, no question asked, as it was within warranty..

Ar
Review №38

Provide good service.But the place where they opened their show room or bussiness room whatever you call is really dull.they should make a clear sign of their existence in that area.talking about service they done fairly a good job.as i dont use their all kind of service issue regarding computer it quite difficult to comment a fair point.

Ky
Review №39

I went here the other day to get my graphics card RMAd, was made to wait for half an hour for the paperwork to check out before being handed in a replacement card. They have great service although getting to the service center is a bit hard the first time. -1 star because I overheard one of the employees saying they wanted to give hand me a less powerful card from the back room. Yes Mr I heard that.

Vi
Review №40

They have taken my GPU for RMA, and given me a time of 6 weeks to wait.

So
Review №41

My Samsung EVO 16GB is REPLACED by Evo Ultra 32Gb (in 5year warranty period obviously)❤️❤️❤️

Ky
Review №42

They deal with companies like Zotac and Sapphire and Unfortunately I had sapphire R7 360 which the company refused to fix due to some minor rusts. Supertron guys are good, they tried but unfortunately this was not in their hand... Next time buying Zotac graphics cards

Ar
Review №43

Nice service & staff attitude... Best Creative Home theater service center....

RD
Review №44

My Rx570 nitro was damn faulty and the card was in warranty. So i directly went to the service centre they tested and took in the card and provided me with an inward receipt they told me that it would take at least 1 month for replacement and that they would call me when a new card is available. I was bored for 2 days and suddenly they called me on 3rd day and said please come here your card is replaced. They only need the inward challan for smooth process of replacement and i took the inward challan and they provided me a brand new card and an outward challan. So fast RMA and so good behavior of employees.....

Ni
Review №45

Good experience.

Pr
Review №46

They never receive their call

Ba
Review №47

Valo jaiga samsung sd card replace korar jonno. Amar ta songe songe replace kore thelo. R adar babohar o khub valo.

So
Review №48

Prompt service provided by the office staff.

MI
Review №49

One of the best service center for computer parts

Te
Review №50

Nice place for service. Peoples are good and service is by highly experienced technicians

Sa
Review №51

Some product you can replace under warranty mostly you can change Samsung products this place is under Chandni chowk market opposite

Bi
Review №52

Replaced my samsung 32gb evo pro sd card almost instantly just needed bill and the sd card packet.Very good service and excellent behaviour..😄Good people

Ri
Review №53

An awesome experience they replaced the 1050ti instantly

Am
Review №54

Within a hour, including lunch time, my damaged samsung card was replaced with a new one.People are polite and good.

Ki
Review №55

Very nice service center,very responsive staff,although sometimes may take a lot of time like 3 weeks to complete a rma call.

Ab
Review №56

Zotac Nvedia service center in kolkata: i searched all the possible sources on google for zotak graphics card service center in kolkata, but those justdials and other websites were giving completely wrong address and phone numbers. Got to know about this from a computer shop. I went there after office hours, but the humbke and helpful staff assisted me, and exchanged my 2 year old faulty grapgics card in 20 minutes and gave me a brand new one. If computer is important to you, and u have spend thousands on it, then u will actually understand how happy i felt at that moment.

Mu
Review №57

Best service accer and all chip level repairing

Ra
Review №58

Customer care for Samsung Memory Cards. This is the only customer care in Kolkata for Samsung Memory Cards. They do provides a timely service. Visit with your damaged memory Card and bill.

so
Review №59

They are very much helpful. My corrupted micro SD card of Samsung is replaced by them immediately as it is under warranty.

Ch
Review №60

Good.

go
Review №61

The stuffs are not so friendly.. I brought a graphics card to them for replacement or repair they didnt toook it said i will have to mail the company first .. So i told them u keep the card and send a mail from ur center thats what service center are for they said staright no they cant do that so i have visit again after sending mail to company..

As
Review №62

Good service but not ambience

Ar
Review №63

Great

Ro
Review №64

Great service very poor and quite quick.

So
Review №65

Samsung memory card service centerYou must have a bill of Samsung memory card with a vat number

Ta
Review №66

Service centre, prepaid parking available and Good environment.

Pa
Review №67

Best service and best behaviour

Ch
Review №68

Official service center for Zotac graphics card

AP
Review №69

Good customer service

De
Review №70

Good service

SH
Review №71

Good behavior of the staff.

An
Review №72

You will not able to find this place without google map

Su
Review №73

Nice

de
Review №74

Easy and fast replacement of sd cards

So
Review №75

I visited so many times.

Mi
Review №76

They are efficient and fast

So
Review №77

Good service and well manners

De
Review №78

It was pretty smooth..

Kn
Review №79

Harsh Treatment , Dirty Environment . Not suitable For a Service centre as emplyess are not well behaved behaviour is harsh ...hope this will help others before going there

Ar
Review №80

They did not help at all.

Ay
Review №81

This is the nvidia service centre..

Gu
Review №82

Speaker department receptionist behaviour is very bad.

Su
Review №83

They take too much time for rma replacement.

Ak
Review №84

Good experience

An
Review №85

He is treating good with customer

Sa
Review №86

Genuine and Awesome service

Ru
Review №87

Nice service

MD
Review №88

Professional and Quick

Ar
Review №89

Good

su
Review №90

Very congested place not any parking place

Su
Review №91

Great service

Su
Review №92

Pretty good

Av
Review №93

Nice survice

Ja
Review №94

Good service

MD
Review №95

Thats good

An
Review №96

Good service

Su
Review №97

Excellent service.

M.
Review №98

Need to be further devoloped

Mu
Review №99

Bad service

Md
Review №100

Excellent Service

Information
28 Photos
100 Comments
4 Rating
  • Address:73, Metcalfe St, Mission Row Extension, Esplanade, Bowbazar, Kolkata, West Bengal 700013, India
  • Site:http://www.supertronindia.com/
  • Phone:+91 33 2225 9068
Categories
  • Repair service
  • Electronics store
Working hours
  • Monday:11AM–4PM
  • Tuesday:11AM–4PM
  • Wednesday:11AM–4PM
  • Thursday:11AM–4PM
  • Friday:11AM–1PM
  • Saturday:Closed
  • Sunday:11AM–4PM
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