Recently purchased a washing machine. The staff over there were well behaved and polite. They have a huge range of products on display with regards to televisions, electronic gadgets, washing machines, phones and music systems which makes it easier for the customer to make decisions. Stock of geysers were pretty less though. As far as after sales process in concerned, they send ill mannered people for installation and demo. This was my personal experience.
Well behaved and knowledgeable staff. Explained the features well. Price is competitive as well. Stock is decent. Would recommend for appliances needs
The reliance digital is situated bang on the road next to KFC and can be easily located from gariahat intersection. Its is on the 2nd floor and can be reached via lift from the left side of the building. You can find all types of electronics like TV, music system, and computer peripherals. You can also apply for Jio mobile Sim & fiber connections from the kiosk within the store. They are currently checking temperature prior to entry.
The store is a really good one wrt the Lake mall.I bought a HP laptop from there ,that too at a reasonable price.The male staffs are really good,whereas the female staffs are a bit angry,not helpful.If you plan to buy a laptop just go and find a man named Prateek,he is really helpful with a good technical knowledge.I give this 5 star for that person only.
Reliance Trend is located at Gariahat Crossing above PNB Bank. Overall, the shop has good collection of apparels, especially kids. Some electronic gadgets like mobile phones, speakers, are available at the upper floors also includes heavy electronic and electrical devices like TV, gyeser, Fridge, etc. Overall I would give a thumbs up to the shop from price perspective. Firstly, they need to improve the way the store is accessible. Climbing huge stairs is a negative or the lift is t the back side of the building which one cannot understand in first visit. Secondly, the need better customer service, sales personnel are busy chatting with each other and not attending customer. A better collection, variety of items other than clothing is needed.
I went there to buy iPhone 12. While putting the IMEI number into HDFC Emi options it showed that is already sold out. I am still not sure how come. They had only stick available then. They called me up several times to revisit again and told me they arranged fresh stock. I revisited again there and same thing happened. I am very dissatisfied with this. I decided to buy it from Apple shop instead.
Good friendly place. People are helpful and they are well informed about the products they have in store.
Good collection of electronics and the staffs are good at giving information details about gadgets to emi options.
All items are so good. Every items works perfectly. Installation process is so good. 👍🏻👍🏻
I have been to this place few times. One thing I like most is their huge collection. Almost every brand and any product you think of is available.However, Reliance Digital stores in Kolkata need to seriously think about their sales personnel and I have to share my experience. Every time I enter this showroom, these guys will start hovering over my head, surround me and start walking step by step with me. That is really irritating....Last time I purchased a mobile phone and after billing the salesman was about to open the box... he never bothered to take my permission.So overall a good place, good collection but I will rate poorly on shopping experience.
Went to their Gariahat store ... It is large .. but the entrace is at the back and the lift could do with a checkup. The gentlemen who sold us the product was very helpful... But there was an issue with the card machine... They managed to solve it... On the whole a good experience.
Prices are reasonable and there is gift in every purchase, but there are less stocks.
Staff were kind and got very nice deals got one iPad and a OnePlus... Highly recommended
Unique experience.The sales executive behaviour was customer friendly.Good experience.
Good collection, good (not great) deals, employees are very good and cooperative.
One of the worst experienceno customer satisfactionno value of wordsdelivery delayedhelp desk dosent know how to talkcustomer care says one thing and store manager says the other thing , no communication among themselves at all
Good rate and nice service
Unprofessional staff... Kept giving details about a product and when I finalised to buy... The lady said sorry we dont have stock... A sales person standing with no proper information about the stock... Its simply waste of time for a customer...
Bunch of cheats.Zero customer customer.Ordered for a headphone in express delivery.Made up fake stories regarding delivery since morning amd finally after a lot of argument simply told to contact head office.This is the way they harass customers.Till now delivery not received.No one is listening to help.Head office asks to contact store and store asks to contact headoffice.I would recommend dont shop over here.
Wide range of electronic products with very good prices, must visit for everyone looking for any electronic products fridges, washing machine,tv, phone any kitchen appliances etc, you must check out the price here before going anywhere else you will be surprised price can be lower than online platforms.
Excellent staff behaviour and houses many products. But after sales service is horrendous. I would not recommend purchases of heavy electronics and laptops. They will first make you buy an insurance and once your manufacturer warranty gets over, any fault in your device and it will be your own headache.
One stop destination for all consumer electronics products. Variety of products, good deals and easy finances are available. Staffs are cordial and helpful.Location in Google maps is correct but entry is from main road near Gariahat crossing.
Tried to solve my problem. I am satisfied.
I was greeted at the entrance.They were making sure every customer gets their hands sanitized.They asked me if Im there for any particular purpose.Staffs are very friendly and informative as after hearing from me, they directed me to the location where I can have my job done.They were very patient with each customer and they didnt had any sign of getting annoyed about customers query or whatever.I also observed how they treat customers that are physically challenged, they do a good job.
Its opposite to Gariahat market three storied building..2 floors for Relience digital. Wide rage of products. Television, washing machine,refrigerator laptop, phone, tablets, hair dryers, hair curler, mixer grinder all are in one roof. Reasonable price. You may get discounts on special occasions.They have wide variety of television ( sony Bravia, Tcl, Sharp, samsung, Lg). You may opt for exchange too. Vendor will come to your place and pick old television.Staffs are helpful.
Showroom is big. Good stock. Very prompt delivery and installation. I purchased AC from this store. It was delivered in next day and installed in the same day. Installation person is good. The sales person is also good. Only thing, they need to increase the billing counter. Shop located in a very prme area in Gariahat. You must visit.
I visited the Gariahat Outlet. Staff is helpful and they can go out of their way to assist and support. They offered good gifts during the Republic Day sale
Place is good. Only thing is the direction on Google maps.. It takes you into lanes and by lanes when it is on the main road itself, just near kfc
Good but ps5 not available
Went there to get duplicate sim and got one in a matter of minutes.
Wish i could give 0 star. Bought a lenovo laptop but it doesnt work properly since the very first day.Ordered a sony tv and was promised of delivery the next day. The delivery boy didnt pick up the call and instead blocked me. The reliance centre also didnt respond. Horrible experience.
If you looking for a good deal then you must visit here. Staffs are very friendly & having good product knowledge.
The place was great but it lacked products.Plus it would be better if there was a trial for products, i.e they could unpack it and show the product to us
Conveniently located at Haria hat crossing.
Helpful staff Good location
Great collections under one roof
Staffs are very lethargic and reluctant to show you any product or feed you proper information about your enquired product and theres always shortage of stocks which is why they push you for higher tier products at first and if you resist then they will tell you to wait so that they can check their system to let me know about my enquired product inventory status. Horrible experience... sales guys are very irritating and they will take advantage of you if you go there without your proper research on what you want to buy !
A bit convoluted to get there. Attentive service backed by sharp prices + decent exchanges. Their AMC scheme can be better implemented on the ground...
I was looking for One Plus 8T so visited Reliance Digital. Nice vast electronics segment catering to the Digital need of customers. Very efficient staff and trained seller with good team work ultimately convinced me to pay for Samsung S20. ...lolBut I am happy both for my new mobile and the person who cracked this deal ...kudos.
Staff attitude excellent but product display very weak.
I m disappointed because they dont give clear and detailed instruction about the product and they dont bother to check the product and send and some products instruction mannual and warranty cards are missing and they dont bother to provide either .They need to be trained and they should provide leaflets to the customer which they dont,very much annoyed with their service.
All nice. One thing is that payment through digitally take a lotzzz of time around 20 minutes fm Google pay(no service) or phone pe(specially). The system is sooo slow and need to operated by updated version.Otherwise card or cash payment is ok
Good place for electrical item। Price are good। Staff are also friendly।
Extremely unhelpful. A simple esim conversion could not be done. Not visiting again.
Majority outdated products available in cheaper price
Excellent service wanted a tv express delivery they just bought the tv from warehouse for me love it
Great place to buy electronics stuff like smartphones, laptops, Cameras,
Good place to shop for electronic items. Sadly no discounts available. This was the only place where I could buy Sony PlayStation 4 since it was not available in entire Kolkata. They didnt have it but they brought it from their other stores and ensured that I get it. Service was simply great by the entire team. Kudos.
Purchased android... Simply ausome
Very good dealing
Good range and competitive price
Staff is not knowledgable at all and quite rude in behaviour. Also they jacked up the prices, then to provide discount. Overall seemed like a complete waste of time to visit this Franchise of Reliance Digital.
Good collection. Entry sucks. Its on 2nd floor, no lift, dinghy & dark staircase. Independence Day offers going on.
Extremely over price you are selling 2000rs headphone at 12000 what is this behaviour
Good store. Timely delivery
Over priced than Amazon.Same thing is showing higher rate whether u buy it from Digital Platform or their store than Amazon .
Any brand,low to high price every electronic product(laptop,mobile,ac,ref,mobile power bank,ear phon)everythink are here.
Maximum types of electronics products available, well maintained place, friendly behaviour.
Reliance Store is one of the most visited electronic stores in India....... Service is quite good...... Gift Card, AC, Refrigerator, Earphones, Mobile Phones, and many more are available here
Its ok
Good behavior of staffs youll get any smartphones here and all other electronics good
A very good selection of consumer electronics
Reliance Digital Showroom Garihat Junction Kolkata - Conveniently located, varieties of household & mobile products/appliances of many reputed manufacturers, courteous & helpful staffs. Prices of few electronic home appliances that we saw were comparable with market of similarly reputed showrooms (perhaps lower in some cases). Strongly recommend that new customers should visit this branch before buying something new.
Great behaviour from staff. Always get great deal. Quick and helpfull service. Thanks guys..
Product range is good but the staff isnt very customer friendly.
You just get the right thing you want.That also within a range of prices. Just choose them. The persons present there are ready to help.
Worst experience of card payment.My balance deducted and i recieved my consignment after 2 days.They hide many thing about the product .only price and EMI will show with product.
This Reliance Digital store has friendly and informative staff . You are greeted at the entrance strict social distancing guidelines are followed , your temp scanned and hands are sanitised at the entrance . This electronics store houses products of all major electronic brands . The store runs discounts and special offers on a regular basis .
Awesome. They have a large range of products and offer good discounts
Very much reliable. Authentic products.Post service is very good.
Very poor, just handover a jiofi battery, waiting for more than one hour. No place to sit. Standing for longer than an hour.
In store no expert is there to repair minor problem. Everyone has to go to Bagaghajatin service centre from far off.
All electronic appliances at best price
Good collection. Decent behaviour by staff.
Well-trained and professional executives. Got my job done quickly.
Friendly staff with professional attitude, and they are quite helpful. Quite happy with their performance.
Very bad service.
Suitable for people who can walk up the stairs.
Excellent line up of modern electronic items of everybodys choice. Service assistance very good. Location the best with sprawling lawn and proximity to other facilities. The brand carries its value with the shop. Very nice planning and management. A must visit for those willing to go with variety, quality,brand and competitive price.
Good place. All staffs are good
Good staff. But product variants are less. Very slow billing process while making emi and also while paying by cash or card.
A store for all your electronics need
Nice staff. Very nice customer service. I think the staff here is more decent than any other Reliance stores in Kolkata. Go for it.
Less coordination more confusion
Shop when theres a sale.
They always provide 1 bodyguard antivirus worth Rs 599 with every phone its so useless .. other wise availability of stocks are good.
Very good
Good discount, excellent after sales service and follow-up.
Product quality are soo good.
Excellent service
Now there collection is very poor, sales man/women will show you 1st non popular products, which is not suitable for you then they will go for another what would be ur preference.
I received a great service here. Sales persons are very helpful in every aspects. Shopping ambience is very good. Product ranges are also awesome. Location of the store is also very much convenient. Received a warm welcome and very happy with the product purchased.
Different sections dedicated to different products. The people of one department are knowledgeable about their department. All electronic needs under one roof. Good place to visit for your electronic gadget needs.
One of the most preferable outlets in Kolkata to purchase electronic products. The products are authentic and the service is good. The staff are well-mannered and well-informed. The sales techniques used are convincing yet not compelling. Good discounts are offered here along with freebies.
Very bad experience at customer service.They takes too much time to give you service. Careful. They gave much priority to their smart phone than provide you service.
Pathetic attitude of staff. Most products almost perennially out of stock. High prices, products sold at MRP. Best to avoid.
Good place to shop for electronics but limited choice
Nice place for electronic gadgets