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Memories and Moment
Dunlop, Narendra Nagar, Bonhooghly Government Colony, Dakshineswar, Kolkata, West Bengal 700056, India
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De
Review №1

Extremely unprofessional, unresponsive, callous team. ​Some team members are okay (only a handful are there) to be honest, but the owners are pathetic to say the least.Too much of chasing and follow up required. Even our photographs were lost - their name has memories, and they casually lost some of our photographs which were supposed to be our good memories to cherish later (no refund later - they made sure all payment was done before they left after reception). We had booked the costliest package they had to offer and almost none of the promises were kept. They randomly change their photographers and you have to keep waiting - we did that on our wedding day! They have very few photographers in their core team and temporarily hire some from here and there, even going to the extent of sending a first time photographer as part of the elite (costliest) package! Some good moments werent even captured on video as their videographer was busy sleeping (at 5PM in the evening) and chose not to respond to our wake up requests - and later the team justified that may be he was tired... I mean, wow!I am writing this review almost a year later of their pathetic service and am not surprised to see so many negative reviews that have come up in between. It seems there has been no improvement in their quality of service. Strange and shameful, to say the least! Even some of the Canvera folks are fed up with these guys. We ourselves followed up, collaborated and got our album delivered by Canvera - that too in December 2020, and we got married in January 2020. Not sure if we would have relied on them, may be in 2021 also we might not have got the album! God bless these guys!

Su
Review №2

The owner is not at all professional, neither he / she is receiving call nor a call back. As if they are too professional tried them to call 20 times but not a single call came up. I am glad that its a good luck I didnt hire them. Such a unprofessional guys.

Ar
Review №3

Let me share my Pathetic experience with Memories and Moments. We hired M&M for our Wedding, Reception and Pre-wedding photography and we had the most miserable experience. M&Ms attitude, way of dealing with customers and their promises and operations is abominable.On the day of our pre wedding photoshoot my would we wife and my would be mother in law waited for almost an hour at 6 in the morning at Topsia to pick up one of the photographers, all decked up. They dont even have the slightest decency to convey their plans and changed everything at the last moment including the photographer so we had to wait, give lift to the photographer till the pick up point. This was our first 3rd grade experience.Moving on, M&M charges separately for its photographers to travel to your location (for wedding , reception) , the photographers will come up to you in the middle of the wedding/reception and ask you for money for their to and fro travel or you have to make them travel arrangements and I have experienced they ask any arbitrary amount.IMAGINE 3 people asking for money in that situation or you are booking ola/uber in the middle of your wedding or reception/just post wedding.So please be aware of that.They pester you to pay the remaining amount on the night of the reception and after that they will never give you what is mentioned in the contract. They will take the share of payment at the correct time but will make you life hell after that. To get the contract they will make all sorts of false promises and primarily take the money.At the time of delivery they will squeeze every little drop of patience out of you.We literally chased them for the album , video and teaser and the owner didnt bother to pick up the fone and till date he does not pick up.We had a nightmare for the last 1 and a half year.I write this with disgust and utter hatred because of the 3rd grade experience we had and today after 1.5 years we received our album and it took them almost 1 year to give the edited photos, video and teaser (which was btw promised to be delivered within 45-60 days). The whole excitement has faded away.Yes, one mistake from my end I forgot to gave them a pendrive at the reception night and gave it a week later. I had to suffer to this extent for this.I would earnestly request everyone to go through my post and carefully make a choice of photographer for your special day.Even if you have no option but to hire M&M , I would suggest you ask any of your relatives to take photos/ videos of your entire wedding as that would be far far miles better.

bi
Review №4

Hi team...i have been chasing for the edited pics and videos for over 6 months now which was part of the contract sent over mail from your side ...we submitted the pics last year January but till date have not received the 2nd lot of edited pics or videos from your side...every time I am assured of a false delivery date by your team members which keeps on postponing...now you guys dont even receive calls...is this the kind of professionalism with which you work ? ..if i would have known this earlier...would definitely not have availed your services...please note if we do not receive the same by tomorrow i will be forced to refer the matter to the consumer forum with all relevant proofs from my side.

sn
Review №5

I wish there was a No star policy.. Never ever book Memories and momemt.. such unprofessional and pathetic service they have. And trust me you will save money and time by this.. take my advice. It has been more than 1 year since my wedding but not yet received any album or video.. you literally have to beg for your albums and photos even after you pay a hefty amount of money.They just show off when you get married in a 5 star hotel, otherwise you are nothing to them.. and the photos of Raj & Subashree that they show off are not the official ones.. they just took some pictures while they were on some other duties..i am still begging them to give me my final products.. don’t know when will I get them.. they just know how to take your money and not give you anything in return. So save yourself from the harassment. It is your hard earned money.

Me
Review №6

Have never seen anyone as unprofessional as them..dont go with their popularity..their work is good but ethics is zero..its been almost 16 months of my daughters marriage and they still havent given the videography..they lie a lot on phone time and again(zero ethics) they gave photographs after a year of maariage too

pr
Review №7

Memories and Moment is amazing. I chose the photographer I loved based on readily-available portfolios, and I wasnt disappointed. The photographers showed up and were pleasant, friendly, fun, warm, helpful, and like one of the family. I definitely recommend going with M&M! The email and call correspondence is also incredibly prompt and friendly. Do not hesitate to chose a photographer from this wonderful team!

Ab
Review №8

Recently they covered my sisters weddingOne word its a great experience to have them...Great team work , great effort!!!

Sa
Review №9

Recently I booked memories and moments for my brothers wedding they were just amazing very happy to work with them.Good experience and great team

Ri
Review №10

Pathetic experience with them we got our album 1.7 years after my wedding.

es
Review №11

Everyone reading this review can blindly trust every word I say here1.they are fraud2.we didnt get our wedding videography even after 15 months of marriageEven after calling them at least 20 times3.they gave our wedding album after 1 year of marriage4.not that we were rude or we didnt pay..in fact we paid them In full on the wedding day itself5.they lie a lotp.s -this is a copied review which is 100% true cause i belong to it

Sa
Review №12

Recently saw their work at my sisters wedding.Really they have the best ability to capture all the precious moments.Must say the whole team is very hard working.Highly recommended !

Su
Review №13

Very very unprofessional. We gave them the contract for photography for one of my relatives. The wedding was on 4th of February, 2020. Today its March,2021 and we still havent received hard copies of album or the wedding videos from them. Even to get the soft copies of photos we had to constantly call them and nudge them. They are simply the worst. They are surviving just because of a fancy fb page and because they have covered a celebrity wedding. Please dont get fooled by their talks. Their manager Arnab is the worst. Will have to lodge a police complaint against them very soon for fraud. After some time they will not even return your calls and always give excuses. If you dont want to ruin your wedding please dont give them any photography contract.

Pr
Review №14

Awsome photography concept. Everyone who works here will interact with you like your own family member. My friends are also satisfied for their Wedding photography. While watching those videos and photos I feel like they are just recreating those moments.

Pr
Review №15

Memories and Moment team is great. I really loved their work on my wedding. They are very punctual, friendly and well behaved. I am in love with the candids and potraits they clicked.I will recommend everyone going with M&M.

Ar
Review №16

Good service quality, easy to work with them, good team workIn one word we are satisfied

Su
Review №17

I am satisfied with their work in my wedding to reception cover. They are utterly responsible and friendly in nature. I should value their experience in capturing moments. Thank you to the entire team of memories & moment.

Md
Review №18

Memories and moment was my photographers for my wedding.they were amazing. very down to earth and excellent. They took every shot I wanted. Highly recommend.

Sa
Review №19

They are utterly unprofessional in all aspects,be it the way they take the whole payment before handing over the raw photos or the way the harrass their clients for delivering the edited photos or videos.In my case it has been over an year and half that I ve not yet received even the edited photos let alone the printed album or video trailer or post wedding which never happened as they were too busy to accommodate you in their schedule.To put it very mildly Half of the photographers are inexperienced.Dont waste your hard earned money & your precious time on this so called Photography Team.

MR
Review №20

They are really very good at there work. Hatts off!!!

YA
Review №21

This company covered my brothers marriage so professionally......i was tensed at first but after seeing their work and the result i was very satisfied...they are very humble and polite....they work in a very professional manner which is the best part and they make themselves very comfortable during their work to get the best results ❤️Lots of Love to MEMORIES AND MOMENTS 💖

Pa
Review №22

Memories and Moment!!! The team that I always wanted to cover my wedding photoshoot..and my decision was right. Wonderful experience it was.Even in Pandemic situation the way they cooperated with us is truly commendable. Highly impressed by their photography .All the best for your future guys 👍👍

Su
Review №23

Good team very nice pictures I am very happy

va
Review №24

Amazing Amazing Amazing!! I needed a wedding photographer in 3 days and Memories and Moment made it happen. Such an amazing crew to work with they made sure they took pictures of everything we wanted them too. I would highly recommend them!!

SA
Review №25

Memories and Moment is an absolute gem. The passion and love for what they show through in their work. We received our sisters wedding canvera album last month and going through them felt like we were re-living the day. they didnt miss a single moment of it. Working with them felt like working with a friend weve known for ages, they made us feel so much at ease.. our guests even asked if we were close friends with our photographerDebarghya Banerjee

Di
Review №26

Totally irresponsible, unprofessional company..owner of the company is so irresponsible & proudy in nature. Only money matters to him. He doesnt bother to receive clients calls, emails after getting the project.

Sh
Review №27

Wonderful experience. Amazing people. Had real fun shooting with them. Very well behaved and well mannered people. Made photoshoot look so easy for people like us who are shy . Very good service. Wish you all the best.

Me
Review №28

Overall fantastic experience. We have contacted M&M for its popularity. And its been proved. We have enjoyed a lot through out the whole journey of our wedding. Now waiting for the clicks. Good experience overall 👍

Ka
Review №29

I think my decision was right to choose you guys as a wedding photographer in my event.No doubt you guys maintained every single details.Timings, Behavior, clicks, arrangements.Just remarkable efforts from every team member.Cheers to you guys.Best wishes for your future guys :)

An
Review №30

I booked them 8 months ago after that for COVID-19 every possibilities and situation going worst but they are always very much supportive...Puja thanks for your all suggestions ,The best part which i really like to say they dont do it just as a business they understand your sentiment and emotions.Wish you all the best 👍👍👍

Ko
Review №31

We are extremely happy & overwhelmed for your service. We are eager to work with you more & more. Liked your work ethics, professionalism & innovative work culture which differentiates you from many others.Keep up your excellent work 👍👍.

ru
Review №32

Honestly,The team is awesome, dedicated, talented, professional...No words to explain my experience with them.I would like to thank the entire team for making my Daughters special day memories so beautiful,A big thanks to team Memories and Moment.

Pr
Review №33

Extremely poor service...Even after booking elite package they send people with less than 2 months photography experience.On top of that, it took more than a year to share the deliverables.Being a Bengali myself, i wanted to give the project to only a Bengali group as I believed they will do a good job because they will have best understanding of a Bengali wedding. Instead, they are a group of photographers who will have to be called multiple times for every moment and you will end up losing a lot of candid memories of your biggest event,Their owner Neel is an ultimately ill mannered unprofessional person who doesnt understand the meaning of customer service. After you have paid, Neel and entire core team will become unaccessible to you.Select anyone else other than them.

An
Review №34

Extremely bad experience with them.I got married 13 th March 2020.As per their contract they will deliver edited picture, canvera album, cinematography within 45-60days after full payment on last working day.Full payment was made on reception day(last day) but I didnt receive edited picture,canvera album, videography even after 6months of my marriage.I contacted them several times regarding delivery of edited images ,canvera album, videography but didnt get any positive response after that....very much disappointed with their attitude after full payment.not recommend any one to book them for your special day.

sr
Review №35

Its a great experience with u guys.. cant explain my feelings.. literally u guys frozen my most precious moment for life time.. such a bunch of creative, talented, cooperative and professional people!! Highly recommend for whose who want their moments became memories for lifetime!!❤️❤️ Much love and best wishes

An
Review №36

Marriage is the most precious memory of my lifetime and memories made worth every bit of it.They have an expert artist photography team, who actually go through every single detail of each and every capture.They literally lived our story to portray it at its best.One more thing which i want to highlight that, i found some people are saying that they havent received their album on time but in my case, I kept them waiting for long 2years for my photo selections and post shoots due to some of my personal issues and they literally waited for my convenience and delivered me the best captures which was really beyond my expectations.The best part which I really liked about them is they dont do it as a business ,they even look after the clients situations and requirements as well and come up with the best work that one can ever expect

Mr
Review №37

Very irresponsible company.. didnt get my album design preview and video even after 7 months of my marriage..highly disappointed..made a big mistake..they didnt follow anything written in their clause..they forced us to pay full amount on our wedding night before handover of raw imaged and videos

Su
Review №38

One word for memories and Moment they r truly amazing. They covered each and every rituals properly of my sisters wedding. So Ill recommend memories and Moment. They are just amazing at their work and quality.

So
Review №39

Worst experience..fraud company..

Ra
Review №40

One word of memories and moment.they r amazing,Truly ❤️it,

On
Review №41

Oh my god! If I could give Memories and Moment 10 stars, I would. Memories and Moment is beyond amazing, and thats before I go on about their actual photos/work. They are so friendly, heaps of fun to deal with, and makes you feel so relaxed when everything else is quite stressful. They have so many helpful tips and have amazing ideas for photos.You dont just get a photographer team, you get an extra creative artistic team in the bridal party/wedding planner. they literally have thought of everything and have tips and advice for everything, even things you wouldnt even think of. Words cannot begin to explain how awesome Memories and Moment is, they are just the ultimate photographers team out there, and you will not regret hiring them (if you are lucky enough to be able to book them that is!!).

So
Review №42

Memories and moment,keeps every promises of mine ,which they have ever made..I got married in the month of feb in 2017 and they covered my whole wedding with their brilliant expertise.Each and every member of their team is super friendly as well as professional. Also they have a expert editing team whose excellent proficiency and brilliant skill makes every capture a epic story! I highly recommend all to choose them for their best days of life ,as I am very much satisfied with the output which they have delivered me..Thanks and much love for memories team.

SU
Review №43

Well, what can we say? We found Memory and Moments has professional, creative and very entertaining photographers. The lengths they would go to, to get that perfect shot is a rare find and something that should be commended.The work you did for our wedding was just wonderful!!! We cannot thank you enough for all you time and effort into making our special day, one to remember for the rest of our lives.Thank you ever so much! Sudipta and Tanushree....

sa
Review №44

After searching tirelessly for a wedding photographer we finally found what we were looking for in memories and moment & Neel da. His work stood out by a mile and I knew instantly that we had to hire him! We book them for our sisters wedding. All our memories from the wedding day have been captured perfectly from start to finish. Neel das unique use of light and gorgeous tones make my sisters wedding look like a beautifully shot movie in which all our guests feature as glamorous stars.We felt that the team really made the effort to get to know us and ensured that the photos of my sisters wedding reflected those personalities which offered a really nice personal touch.

ar
Review №45

I literally don’t have the words to tell you how awesome memories and moment and Neel have been. They have been an absolute dream to work with. During my sisters wedding shoot they put them at ease straight away, they laughed lots and the photos were just awesome.Neel da did such an amazing job on my sisters wedding day where they managed to capture so many wonderful moments! The photos are just out of this world and tell the story of my sisters & her husband so perfectly. Don’t book your wedding until you have booked memories and moment – you need these guys for your wedding! ❤️

Su
Review №46

Realy had a great experience with the whole team and their services.Meye r biye te ai bapar ta niye satti e amr akbar o vabte hy ni.Thank you memories and moment.

Jh
Review №47

Memories and moment simply AMAZING! They really are more than photographers. From the beginning through to the end they offered endless support,advice and guidance. There experience and professionalism shines through, allowing you to relax and have the best day of your lives !they are seriously talented and genuinely love what they do ! Spcly Neel,,,he is a nyc guy..😘🤗 If you’re thinking about booking them for your wedding , DO IT!!! won’t be disappointed ! We book them for our daughters wedding. They have captured memories we will cherish forever ❤️👏👏❤️

Ka
Review №48

I would like to say i love team memories and moment for their serviceA big Thumbs up for you and your future

Sw
Review №49

I have a nice experience to work with them.They are really good..and their creativity just wow. Highly recommended..❤️❤️

Ri
Review №50

Great team to work with.I strongly recommend everyone to hire memories and moment for their BIG day .....Thank you

Uj
Review №51

It was very Nice experience working with memories and moments team, they have shown some real expertise and energy level. They made our wedding day more special.

Mo
Review №52

We were married Feb 5, 2018. Memories and Moment did such a wonderful job! I had looked for new photo ideas on Facebook and they did a great job incorporating them into our photo shoot after the ceremony. They were both extremely professional and very helpful. All the photos they took came out so amazing! We are so happy and thankful for the job they did. We highly recommend this for everyone!Monami & Abhi

Ol
Review №53

Excellent capture and extraordinary creative work. Truly love it..❤

Ka
Review №54

There are no words to describe how amazing our photos were from our special day...the entire team of Memories and Moment captured each and every moment of our wedding and was a pleasure to work with. Would definitely recommend them to anyone.

So
Review №55

He took my money and didnt refund back.Very Bad experience. Photo quality is not good. They use canon 5d but doesnt Kno how to use it. They dont know basic concept of photography.The owner(Neel) himself take contract and show you very good snap as portfolio and the event time he sent other person.This photography group cheated other too. I have evidence.***** I will not recommend other friends *****After his pre-wedding performance I reject them and ask for refund. I paid 10k and asked for 5k but they didnt returned.

So
Review №56

We have a great experience with memories and moments.....They are really good, co operative and well behaved

Sa
Review №57

It was such a great working with these guys , they served us so well .... they worked really very very hard . Tolly happy with these fellows . Keep up the good work guys . I am soo happy i hired Memories and Moments . N i will definitely recommend every one to do so n trust them blindly.

sa
Review №58

Very nice experience.

Ku
Review №59

HORRIBLE EXPERIENCE!! Wanted them to shoot my marriage but was very disappointed in the first meeting itself.. Coincidentally my parents were with me when I went to meet Neel in his house, but he told that He can not ENTERTAIN them. He was asking me to keep them waiting outside the house while we discuss.. And I think this is what PROFESSIONALISM is to Neel.Hopefully this is not the way he treats his parents..

De
Review №60

Awesome experience...The photos are so natural and you have captured our overwhelming feelings from the day.The photos brought back many intense emotions...

ni
Review №61

Memories and moments r simply AMAZING! They really are more than photographers. From the beginning through to the end they offered endless support,advice and guidance. On the day itself we felt in safe hands and it was like having friends there with you ! There experience and professionalism shines through, allowing you to relax and have the best day of your lives ! When we got our first round of photos we couldn’t be more happier with the results, they are seriously talented and genuinely love what they do ! If you’re thinking about booking them for your wedding , DO IT!!! You won’t be disappointed ! They have captured memories we will cherish forever ❤️👏 Thanks Neil.And thanks to the team who are like family Arnab, Aakash, Amulya.

Su
Review №62

I would like to give a thanks for covering my wedding so beautifullyTY Team M&M

Pu
Review №63

It was a great experience.❤️

Sh
Review №64

I booked them for my D-Day almost one year 2 months back... I was very excited bcz i always wanted Memories and Moments to cover my special day... So it started from my pre wedding shoot... I am photo freak but trust me on this I was tired posing....I almost reruested them to pack up... But they were like no until and unless we get a proper shot we will not pack up... When I received the pictures i was literally spell bound to see those pics... I couldnt than Pritam enough for those pics bcz this boy nailed it... I requested neel to send him on my wedding day and yes it happened.. he was the lead photographer for my wedding and reception... Trust me on this the photos which I have seen just the raw version are fantastic... And I would specially like to thanks Pritam bcz he is such a hard working person and he literally made my jaws pain... He is indeed a sweetheart.... Memories and moments you guys simply rock... And the team is ectrextre good and cooperative....

Sa
Review №65

Amazing photography and Editing! Just WOW !

sa
Review №66

A very good experience with memories and moments

NI
Review №67

They dont have manners.bad services

ta
Review №68

Zero Star. Worst behavior. Worst contract. Totally unprofessional. Initially I was talking to Neel. But when my father called him, he showed no interest and said, better talk to your daughter! Never came across such a bad mannered people. Choose wisely.

Av
Review №69

They are horrible , basically they are fraud people .

So
Review №70

Great work. Excellent Photographers. All the best.

Pr
Review №71

Best photographers and best photography I have ever seen in my life ❤

ka
Review №72

They are just irresponsible persons. They dont have any Knowledge About photography.

vk
Review №73

Worst ....this is a fraud company ...they will not provide you the photos even after ypuy full payment...this is total fraud

Ta
Review №74

Such a very good experience.if u want ur memories capture then contact memories and moment

Ar
Review №75

Technique and eye – great!❤

Sa
Review №76

Amazing quality and professional work..

Ch
Review №77

Worst photographer, once you get the photos and video you will definitely regret

RA
Review №78

Excellent capture and extraordinary creative work.love it.💟

Sa
Review №79

Beautiful work... speechless!

Su
Review №80

Worst Experience !! MoneY Grabbing Machine and absolute Unprofessional !! Dont hire them at all .. they doesnt have manner !! Neither they will take Your call after payment nor give your photos and videos !!

চি
Review №81

Outstanding photography.....😍😍😍😍Thank you!

Ar
Review №82

Awesome experience.... !! Good work...

Sw
Review №83

I don’t think I’ve seen better than this...

Mo
Review №84

Best and keep the good work going.

Ra
Review №85

Kareena Kapoor

Mi
Review №86

Great job...❤

AP
Review №87

Good work ...

Su
Review №88

They dont have manners.

Ar
Review №89

Awesome guys,loved it.

Sh
Review №90

Excellent work

Na
Review №91

Very bad service..

sh
Review №92

Too good

Su
Review №93

Service is not good

An
Review №94

Pathetic experience

pa
Review №95

Good

El
Review №96

Pathetic service..

Jf
Review №97

Pathetic service

Cl
Review №98

Not worth

Ra
Review №99

Old memories

So
Review №100

Medium

Information
3 Photos
100 Comments
3.8 Rating
  • Address:Dunlop, Narendra Nagar, Bonhooghly Government Colony, Dakshineswar, Kolkata, West Bengal 700056, India
  • Site:/url?q=http://memoriesandmoment.com/&sa=U&ved=0ahUKEwi98ZbarsvuAhWCQzABHW4TCwUQ61gIwT0oDzDBAQ&usg=AOvVaw3Y4bBaI6l9uOg7B8I9AqKs
  • Phone:+91 97488 21340
Categories
  • Photography service
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
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