Ive trusted Oriana for the past few years for all my veterinary needs. My sick dog was saved by a surgery conducted by Dr. Rabiul Khan. Ive received great help for the post operative care as well. Im gonna get my kitten sterilized next month from Oriana only. But I just read a review where someones dog died after a surgery. Im extremely sorry for their loss. I know nothing can be said to compensate for this tragic event that took place. But my experience has been completely different. But one thing I can assure you of is that they do not use sanitizer to disinfect the operation table. Before they operated on my dog, I made sure they use the right things. And I saw them using Envurol which is a veterinary hospital, pet home and kennel disinfectant. Its a trustworthy place where animals are cared about and not viewed just as customers or clients. They also provide discounts on all sorts of pet products. I trust Oriana and will recommend taking your fur babies there.
Horrible experience. My pet dog died because of the doctors post operative negligence and irresponsibility. Upon first visits, he gave us assurance that he can successfully operate on my dog. Our pets are like our children, our family members. We trusted him with everything. First of all, the clinic is not suitable for doing operation. It has a table which is fine enough for OPD and checkups. They just sprayed sanitizer on the table and turned it into an Operation Table. Nevertheless, after the operation my dog was doing fine. We followed all the instructions of the doctor. He was supposed to come visit after 2-3 days. Neither did he come, nor did he receive our calls. He cut it, did not reply to our texts. We could not reach him for 5 days. After a week, he came to check on my poor dog who had deteriorated very much in condition. The vet did not diagnose well and just gave steriods. He was very negligent. After 2 more days of suffering and pain, my dog breathed her last. I am sure she would have healed if not for such negligence and irresponsible behaviour from the vets side. Kindly think twice before consulting Dr. Rabiul Khan for any surgery. RIP my sweet pooch.
The people here are very helpful. Loved this place. Doctors are also available here.
I recently started taking my 9+yr old cocker spaniel here after being misguided and duped by 2-3 other vets. Oriana is a good vet clinic + pet store with professional and skilled doctor and staff. Not like other business minded vet clinics. Very polite and genuine people. They will not misguide and give wrong/expensive treatment.
Very nice!Met with a very friendly cat there :)
Too good an experience. They are motivated all commercial minded. Literally they care for your pet.
Nice and satisfying serviceπ
Wow. I just love this vet... you can get all foods and accessories for your pets. I have a cat and a dog.... the doctor and the owners are very friendly and helpful.... give good service.... COFFEE is the best
I asked for a fit to fly certificate from the vet. He wrote everything like he is clinically fit & vaccine record complete etc but didnt mention he is fit to fly due to which we had to submit another written application to the airlines. My dog reached to me safe but writing another application was
When animal lovers come together to open a pet store along with veterinary services, you know what exactly to expect.I personally have received much more.
Love the service of this store. Very loving towards animals and how could anyone ignore the one and only baby there, Coffee!! β€οΈ
Owners are very friendly. They have a pet which is very cute. They have good collection of pet products and accessories.
π
Fine
Good behaviour!
Very good
Most important part belongs to our pet is the clinic which our pet is attached to... Finally I personally recommend this clinic to everyone for their pets they have, specially for the hygenic environment, excellent Dr Duttas association & others and nothing less than the owners(Mousumi Di) immense cooperation... And budget friendly ofcourse. Recommend every pet owner to visit atleast once to taste the overall gesture of this particular clinic#.Thanks a lot @ Oriana.Lot of good wishes for the future.
Lovey place to get all your needs for your dog while you enjoy a bit of time yourself with coffee
Never takes phone :(
This store REALLY needs to amp up their behaviour with monthly customers. Miscommunication between the partners causes each to charge different prices at different times. (No wonder online stores are making a killing). Unnecessarily egotistical and rude. Never going back to them.
Awesome place...one of the best pet store I have ever visited
Very trustworthy.
Very well behaved staff and good stock too.
Very good behavior and very carefully deals with patients..
The proprietor lady is very good
Best veterinary medicine shop, good behaviour and good doctor.
Good collection
Easy to access
Good Place
Nice people
Best pet shop in the town
Best pet store in South Kolkata
Location wise it is very convenient
Small but good shop
Best place ever
Pets andbpet foods available
Not bad
Helpful people
Very clean & well place
Nice shop
Good
Good
Good store
Good