Staffs were cooperative.OPD is a bit congested, provided the volume patients visit everyday.Or it could be because, the volume piles up waiting for the OPD Doctor to visit.However, the doctor we visited., unfortunately, appeared to be impatient, intolerant and rude.I am not sure, if this is becoming a trend now in Kolkata... that some or other doctor in a Clinic or Hospital or Nursing home would be rude with the patients. Would almost say get out of here to bring in another patient.Come on! you are not doing a charity here. And even if you are doing (you must be aware of it), you need to be tolerant and compassionate.If a doctor is having a long tiring day, it might be same for the waiting patient too. I found it really harsh that a senior person tried to explain her problems, and the doctor simply did not want to listen and asked her to move out. The moment I said to my mother (as she was going out) -- neither you could explain properly, nor is she willing to listen. That sparked her attitude. She found it offending.Well! Whatever she was doing there was offending enough and was bound to get retaliated.Trust me, we are not there to debate or argue or offend a doctor. We are their in need. We just expect a doctor to patiently listen out and respond with compassion.I hope, this wont be the case with other doctors.Disha Eye Hospital is a reputed name. We expect a service with compassion and tolerance. I am giving 3 stars for the other staffs, starting from screening checks to the lady who explained the prescription (and with a hope that other doctors in Behala branch are not like this, other patients wont have similar experience as mine). And wish, i could give 2 more for the doctor as well.

Very bad experience. Very poor administration. They treat patients as if this the patient has come for free treatment. They should learn how to deal patients with sympathy.

I am really sry to say the system is very poor.I knew very well that eye treatment not an easy poces..Huge check up / drop... After drop.. 120min wait... Then again check up..But I am not understand abt launch system.All DRs together take launch in a time.Whr is more than 50 patients are waiting.Is it ok. I think if dr get own launch one by one then easy to us. Treatment process also fas..I am here for my 8yrs old daughter.I am to suffer abt the step by step system to dr chamber..

My fathers operation has been done in this hospital. As the doctor prescribed some eye drops so i purchased it from the medicine shop inside the hospital. The box was sealed,while coming back home when i opened the box of medicine there was nothing inside. After this mishap i called the hospital about the issue. They simply denied the senerio and abuse my senior age father. What kind of a service is given to the customer. We e always treated like we r some illiterate people. Although horrible experience. Wont recomend anybody for this hospital. Even faculty behaviour is also very rude with customers they scream all the time on people

Very very bad experience. In this Covid situation, there is large number of patients inside the closed compound. They give time slot at 2.20 pm, but on coming there I saw a huge Mela like situation inside. No time management, no crowd management. Such a disgraceful act in this pandemic time.

Very good, satisfactory, reliable and fast services. Eye check up made by machines. ₹-200 charge for normal eye check up. And they will suggest for retina check if you visit over there by bike or alone they will give you another date for retina check up because you wont be able to come back home by your own. As per my recent experience Im suggesting to visit over there and take someone else with you and carry any sunglass because a eye drops they apply twice on eyes and it will be hard to see the sunlight after retina check up .

Well exerienced doctors available for consultancy. Went for my wifes eye tests and doctor consultation. Only problem found, there were only 2 optometrist for quite a number of patients. Hence, the queue before their rooms were quite a lot whereas the doctors rooms were empty. Other than that all the facilities were decent and available a very afrordable price.

Solution to all eye related problems under one roof. Well experienced Doctors Team for consultation and wonderful technicians to perform different types of tests.Spectacles can be ordered at compact showroom within the premises.

Worst management , not clean and social distancing is just a term for them

I went there to have a normal eye chkup and also had retina chkup. Well behaved though the doctor was a little bit anguish.Lets see what happens to my.vision now after chkup and their prescribed glasses and eyedrop

They are very unprofessional even after testing they gave wrong eye drop due to which my mothers eyes swelled up and the next day when they were asked to see that and provide medicine they started showing their unprofessional behaviour.Do not waste time in this hospital..it is the worst

Extremely bad experience. Worthless management. No coordination between departments..

Good service. Emergency service is not available. They provide parking facility

First impression from outside is a bit dull and shady... But no match of their quality in service. Its super good. Quite cheap eye-check up fees (Rs 150 - 200 depending on the patient) and a very helpful staff. All the work is digitalised, except for submitting your Covid form.You must get an eye check-up with them.

Well defined system of eye check up. Recommended

Excellent eye check up

Good treatment in affordable price

Survice very bad... They make crowed intentionally... Keep time very much... They intentionally weast patients time... I am so disappointed...

Best doctors and best hospital including team of best staff members. We are really grateful to all for the care and hospitality.

Good hospital with organized staffs . Has the best eye doctors around the city

Waste of money and timeThird class treatmentNever go there.

Doctors are very good, you can talk to. Staff are helpful. Overall service is very good. I will surely recommend for others residing in Behala and adjoining areas

Both my dad and mom had undergone cataract surgery here. The doctors here are top notch and staff is friendly and helpful. Could do with improvement in equipment and facilities though as we had to visit the Gariahat branch for one of the tests for my mom as the required equipment was not available at behala. Rest all was great. Overall a good experience.

The staffs are extremely ill-equipped and rude. I went there for a job related medical checkup. In spite of repeatedly showing the requirements they kept on making mistakes thereby wasting my time and energy. For their callous attitude I had to visit the place twice spending my whole morning there running from counter to counter. It felt nothing less of harassment.

Good hospital for eye treatment

Disha eye hospital is very good. The doctors are also excellent. Disha has another branches in Kolkata. May be appointment is necessary so please take appointment before visiting.

Can I have the phone no. of Disha Eye Hospital Behala.

In against of minimum value of money (200 rs) you can grabs best opportunity of eye testing and doctors consult.

Worst experience today . I was compelled to miss my appointment with Dr due arrogant attitude of a staff who was responsible to distribute form for registration of patients

The mediclaim process ar Disha Eye Hospital of Behala is very time consuming. No adherence to queue system. A single counter is catering to all the patients. This needs to be streamlined

Good service

Good manner of staffs.. all work done by a systematic way.. Overall nice placce.. hope it will be more improve in future...

Worst place for vision test. Optometry part of this Hospital is very bad. They don’t check the vision with care they are always in a hurry to finish the waiting line. I had to recheck my vision as I had doubt what they prescribed and When I rechecked with that power vision was better.Dont waste your TIME and MONEY here. If you want to check your vision go other places but not DISHA hospital or the opticals store(there is always an optometrist who will check your vision very well).

MY FATHER & I HAD A VERY BAD EXPERIENCE YESTERDAY. MY DAD WAS HAVING A RETINA PROBLEM & WE WERE REFERRED TO A RETINA SPECIALIST ON THE PHONE AND WE WERE APPOINTED A DATE POST 2 WEEKS.ON THE SPECIFIED DATE, WE WENT & AFTER PAYING THE FEES WERE TOLD TO WAIT AS THERE WAS A PROBLEM WITH THEIR COMPUTER.AFTER WAITING FOR ALMOST 5 HOURS IN TOTAL, WE CAME TO KNOW THAT WE CONSULTED A NON RETINA SPECIALIST AS THERE WAS A PROBLEM WITH THE COMPUTER.THIS WAS A SHEER WASTE OF TIME & COMPLETE MISMANAGEMENT.MOREOVER, THERE IS NO LINE/NUMBER SYSTEM AT ALL. PATIENTS ARE ASKED TO WAIT FOR ENDLESS HOURS. THERE ARE VERY LIMITED SEATING ARRANGEMENTS ESPECIALLY FOR THE PATIENTS.NOW, I HAVE AGAIN BEEN GIVEN A DATE POST 2 WEEKS TO CONSULT A RETINA SPECIALIST.

Great set of doctors, warm staff, nice atmosphere and low fees. One of the best places for an eye check up in South Kolkata.

This is one of the best hospitals for eye treatment in Kolkata. There is a spectacle counter & a medical store for eyes on 1sr floor, on 2nd floor, there is an operation theatre & a resting place for patients after operation.Firstly, you have to take an appointment to visit the doctor on a fixed date over phone or from appointment counter. On that date, go there before 5 minutes from appointment time to pay your bill. They check your eyes in several times with different, modern machines before the final Doctors check up. But after that, you have to wait for a long time, at least 45 minutes to 1 hour due to treatment of a lot of patients & the whole process is very time consuming. But above all of these, u get here a better treatment at last.P. S. - I went there to do cataract surgery of my father under Dr. Suman Ghosh.

Very good eye hospital. Extremely affordable too. The basic fee is just Rs 100/- . the doctors are very qualified and the supporting staff polite and efficient.

Doctors and staffs are good and well behaved. Very much affordable.

The mejor area of concern is the water purifier is not in working condition. Hence, immediate attention is required.

Poor Service by Support staff went with my husband for retinopathy after 3-4 hrs of waiting to meet doctor, doctor said that support staff didnt give proper medicine to dilate retina hence cannot be done now. So the day wasted , moreover staff was very casual as if someones time got wasted that doesnt bother them.Overall extremely poor experience.

Management is very good and doctors are very efficient

Need to appoint more quality doctors like dr. Santanu to handle the ever increasing pressure of the patient. If you visit here your entire day will be wasted due to huge delays in patient services.

Very poor management. They r not attend your call for appointment. Very rude behavior of the stuff. Zero star will be better for them.

Excellent place for eye check-up. The opthalmologists are good. They provide some genuine doctors. I prefer Dr. Santanu Mondal. I did retina laser therapy under his superintendent.

Booking requered to checkup in OPD. Use tollfree number and ask for booking.It is very fully well featured and well maintained eye hospital

Very good service in reason able price.Dr Suman Ghosh is very good

No one cares to pick up the phone. The call is important to them they say, but then, they keep you online forever.

Very Poor Support staff quality, they dont know anything about medical treatment, and not worthy to support the Doctors

The stuffs are rude .... Dont know the decorum... Time consuming .... And behaviour is harsh and acrid....poor system and procedure... Useless hospital....

I called up and have message notified that my call is important and requested to be online and representative woul tall to me. Even after 10 minutes online the same message continued. No representative got time to answer my call.

One of the best eye treatment center in west Bengal situated near behala chowrasta.

Nice. Affordable. Systematic. Clean. Time consuming cz of crowd.

Excellant place for eye check up..and good behaviour all the staff..

Why have you given a landline number when there is no one to answer it? Does your receptionist also perform operation on patients? Why they dont answer phone calls?This is absurd!!!!

Waiting time is so much..... Its unbearable.

Clean and well maintained , very minimal fees for checkup, but there is usually a huge queue.

One of the best eye hospital in kolkata.provide excellent treatment in very low price.

Once visited there for eye check up, they have the modern systems. But, you may have to wait for a long time on queqe to be checked up.

Totally wrong treatment done for keratoconus before 3 years now it is totally complicated . As per as my opinion find some other eye hospital .

Good eye hospital in behala in minimal fees. Staffs are friendly

Very good eye clinic and fees are just 100rs best clinic

Very good eye hospitalSystem and service are too good

Receptionist is worst. Dont expect hospitality from their front desk staff.

Horrible management. Zero sense of hygiene.

The hospital is good

Enquiry lady staffs behaviour very rude . They are not eligible for service like private hospital.

Patients are well addressed. services are not costly when compared to other hospitals.

Everything is good and faster but no one care who calling in

No proper system the patients are called and asked to wait for more than 2 hrs no proper seating arrangement for the older people nor ac working sad how can the old people be treated like this.

Worse treatment...dont follow..

Image is of Behala chowrasta branch and phone no. mentioned above is of Barackpore branch.

No one ever responds...Such a waste of time to call them in need

Clean and hygienicA perfect place for eye checkup

Cant contact for appointment disappointing

Perfect place for eye check up 💝💝

One of the best Eye Hospital in South Kolkata.

Ok place but you have to wait for a long line in the queue.

Nice Treatment.. Awesome process,

Nice service but costly

Its a premiere institute for eye problems

Very good eye hospital....

Very unprofessional attitude and delay

Wait long time for checked up.

Good place for eye checkup

Good

No 1 eye hospital

There is no similarity in Dr advice about the same patient.

Bad Service.

Very good hospitality.

Good eye hospital

Many People come to check there eye.....

I am satisfied

Good eye hospital in Behala

Well and Good..

Good service

Nice initiative...

Clean & hygienic

Good

Very good

Good