They commit a lot of things but the service is pathetic. I have had servicing in other service centres but this was my first experience with Bengal HyundaiI had given my car for a overall servicing and paint job.Negative points:1. The paint has seeped all over the window pane and insides of all enclosure2. One door handle was painted, while the others were not3. Car mats had been swapped with someone elses5. My car is taking more time to go from ignition to start6. Its squeaking while pushing brakes7. Journeys are no longer smoothPositive points:1. Car came in one pieceConclusion:If you love your car and want to enjoy the smoothness, I would suggest not to take servicing from here

One of the best service centers of Bengal Hyundai..very satisfying...

Good work m happy specially ranojit ur adviser is very cooperative and helpful the guy is too good over all

Service station is huge and service quality is awesome. The service advisors are very trained and guides very well

Absolutely pathetic experience. While I had given my car for a windshield change, there were scratches and dents made on the Bonet, faulty rubber placements and paint issues. Had to make 4-5 trips to the place over a period of 2 weeks to get things done. Highly against recommending. Please try some other workshop in the city for Hyundai, there are other much better options.

Nice .. very polite behaviour . Good price . Good service . But place located are very gali area

Good service 👍👍... Special thanks to Ranajit...

Except the approach road everything else was amazing. Good people and good service

User since 2016. Not professional at all.Delays delivery. Forget to check relevant issues. Behavior of the staffs are very good.But there is lack of checking & professionalism from the concerned.

Excellent service provided. The car was serviced well and handed over to us at the promised time. Processing of the paper work and payment was also very fast. Swarup Naskar who was incharge of the servicing of the car was very professional and polite. Provided excellent service.

Technicians are well trained and they know how to do the job. They guide you well and dont charge anything extra. Quality of job is also good.

It was a good experience in the service center. The staff attended us very politely and professionally.

Horrible service. Customers have to keep waiting endlessly.

Nice service center oitlook

Love it

Awesome experience. My service advisor Avik really helped me out. More importantly, he kept his promise and brought my dead car alive as per the initial estimation, that was also reasonable

FIFA World cup 2018, official partner HYUNDAI

Have been coming here for 2 years, multiple services later also Im really satisfied. They are prompt, polite and always ready with the right advice. Specially Abhishek Madhavan who is perhaps one of their most efficient staff. I call him for any issue or question related to my car and he always helps me out.

Conveniently located. Excellent service. Good time management. Reasonable cost. Good hospitable people.

Good

In my own experience possibly the worst service center of Hyundai in Kolkata. It’s located inside a awfully narrow and crowded alley. The service staffs are helpful but not the service itself. I did the second free service of my car from here. After the service I received the car with misaligned wheels. I had to send it back for re-alignment. Then I realized that the issue with my rear seat belt and front roof lamp had not been resolved and had to send it back and forth to get everything done. And finally when I received my car with everything settled I received an unwashed car covered with bird poop all over, barely looking like it had been serviced ever. Still struggling with the cooling system that I reported during the service but I wonder if they hardly realized the issue ever. I wish I never have to visit the place ever in my life.P.S. As for your reference my car registration number is WB12AV2648 and you should get my contact number once you search your records against this registration number.

Its a good place with nice environment that you need for your car which needs special attention, you will love to know that your car always get better care whenever you visit this place !!!

Wheel balancing was not carried out. One of the wheel cap missing at the time of delivery.

Quite satisfied with their service. My car developed a rattling sound coming from the rear. The service manager Bhaskar knew exactly what was the cause and fully rectified it. From my own experience of 25 years of owning and driving a car I know this is the most difficult thing to solve. Good job.

Only negative point is its location. Everything else is good. The services are great.

Very good experience... Technically well versed staff... Was kept up to date with status of my car service...time bound delivery as promised...

Really nice support from the workshop staff and appreciation for the service advisorAvik Shankar Biswas. Thanks Nandita for helping with the delivery and feedback.Thanks

Bengal hyundai had become horrible lately have been coming here for past 10 years now they dont even have parts available and taking weeks time to get the parts. Dont know if its hyundai service so bad overall or just this one. Maruti services are much better than them.

Swift and prompt service! Kudos to Mr. Avik Shankar Biswas.

The service was really good. The pick up and drop went very smooth

Loved the experience out here....the management and people are of great help...Would recommend them highly to all the hyundai users :) cheers

For my BS norm certificate. Had to wait for 4hrs. Otherwise services good

Very responsible staff. Very detailed checking and servicing. Very friendly environment. Many thanks to In charge Shri Arnab, Service Engineer Shri Avik and Subhash.

Good and friendly envirinment....good service. Get in touch with Bhaskar Mridha.

Not an easy location to find. Even the Google Maps fail to correctly identify the address.

Very good and attentive staff Mr.Avik Sankar Biswas.

Avik Sankar Biswas ...simply excellent

My Service Advisor ws Mr. Samit Maji , he ws excellent in every aspect.

Good service. On time delivery. But pick up and drop service should be given as location of service centre is not very good.

I think it is the best service center in current date. big one and nice one. located at the center of the town but sarrounding localities are quite uncomfortable. service managers are helpful & co operative. and they did good jobs at company rate. sometimes thay didnt catch the expected delivery date due to rush. in last I must mention they shows better performance in earlier days.

Ranajit is good person and he handle customer very nicely...he try to give best service as an when needed...good work

It was a good experience

He is good and knows his job. All the best.

Good service .On time delivery.Very cooperative.

Driver Mr Gopal Sardar is excellent driver and very good behaviour

Very Excellent Service..Neat and clean place.Employees Are very goodwell behaved,Soft Spoken.My Advisor Mr.Samit Maji Very Experience and Polite with the customer.

Outstanding

The work is good. But the approach road is terribly congested and entering and exiting the workshop is an ordeal.

Excellent very user friendly staff and well trained they care your vehicle like their own vehicles and for Insurance case they guide you in proper manner in my point of view one of the best Hundai service centre in Kolkata

Best service giving by samit manjhiAlways contact to him

Got service from this service center specially they are very much non coperative & casusl.worst experience ever.

Well behaviour of all the employees including service advisors as well for the last ten years. I think, my service station selection is worthy.

A regular customer here with my verna car. Good service. Samit Majhi is service advisor who is one of the best resource i have experienced here. Must go...

Nice job done....manager mr arnav deb is awesome☺️..had a great experience here.

Affective and caring advisors and superior work quality.. keep it up

Quality of service, free pick up and drop, on line payment facility, personalized care by service manager. Approach road is very congested and narrow, but pick up and drop option takes care of that.

Very cooperative and got my car before the expected time of delivery.Avik Sankar Biswas always takes special care of his clients. And always a call away at given point of time

Reason for Clutch problem not detected

Coming here for the last 6 years.Getting the same level of excellent service and behaviour from all at this place....specially your customer care executives.

Authorised service centre of Hyundai. Mechanics are good. Front desk service is also good. One can rely this centre for Hyundai car servicing.

Service is good.and what they promise they actually do.they provide within time.overall great experience.

Good service post purchase which usually the dealers are not expected here with business in India

The service centre is very good as from inside but from outside the roads should be made clean and comfortable the local government should take action and also pupil and company should take the responsibility of cleanliness.

The service was very good with prompt delivery of the vehicle at the estimated time.

I am happy with the good behaviour and job done by Ranajit Saha

Great service .Very nice polishing for the car.Better than Bmw,mercedes n Toyota.

Prompt Service. Helpful staff.

A nice experience with the staffs of Bengal Hyundai, Tiljala.their behaviour and hospitality is too good and service is too excellant. Thank you Bengal Hyundai team.

Exceptional service provided by Mr. Samit Maji

Very bad experience I have ever got

Service good & pickup&drop better

Excelent service. Familir environment.

Lovely assistance.. Timely delivery :)

Excellent service by Mr. ARNAV & his team

Very good staff and friendly, they are understand customer requirements to make them satisfy,

Very nice service by samit maji

Very good behaviour of all staffs as well as servicing.

Very good service by samit maji

Excellent customer service & good staff behaviour.

Coming here for past 15 years. service is good.

Technician are good but they charge large sum of money which are not value for money

Well it is clean, affordable and provides your vehicle in a timely manner. Although the location is a bit odd.

Nice experience with my service on my car..full satisfied with the service

Samit maji is very good

Although this place is very Convenient for driving but inside very good arrangement as well as very good people who are very good behavior

Love this amazing service centre must visit

Good service by Samit maji

Authorised Hyundai car repair/service centre.Considered to be very good workshop .

Good service by samit maji

Great service by Ranjit saha

Good service by Samit maji

This is a very good place for servicing. All over staffs are very much co-operative..

Good service by samit maji

Best service by samit maji

Very well equipped service centre with prompt servicing and repairing well guided by professional advisors

Very good behaviour of all staffs as well as servicing.

Very nice ,always coopertiv staff,Always wants to visit here.

Very good service by samit maji

Good service by Samit maji.

For proper servicing of car ,selection of service advisor is important here.