Excellent staff behaviour. Covid - 19 protocols followed inside.... Looking forward to visit again...

Truly professional. Very good customer support.

My induction oven was malfunctioning hence I went to this service center, they changed the PCB (or at least thats what they told me) and returned it to me. I could not test it there as there was no electricity during my visit. Just after one day, the same problems started reoccurring. Gradually, all the modes started to fail including the manual control.I could have asked them again to repair this for free as I had service warranty but I decided otherwise and vowed never to visit that place again. As long as one justifies the bill theyre charging, I would never have a problem but then I wont be running 10 kms every week to use my free service.

Bad experience.Technician visited and take away Rs 640/- as checking charge and no solution to the problem was offered.

A very reliable service center. Technicians are knowledgeable and cooperative.

Delayed the repairing service so long that couldnt use the device for the purpose I had planned.

No place to wait inside. Have to wait in queue in scorching sun outside

Got adequate response, explanation of service, direction to the facility when I called them up. Easy to rich from Kankurgachhi and VIP market.I was told after 5 days of visit that the item I went to get fixed is within warranty and would be replaced. It took 5-6 more days for the replacement item to arrive. The service center kept me posted. Overall, good experience.

They will dispose off your goods without informing you if you do not collect it within 30 days. Dont go to this place, really sad. will escalate it to consumer forum if i dont get my goods back.

I had got my Philips Wired earphone on 1st July by Flipkart but it eventually stopped from one side. I complained to Philips company as it is under warranty period and they mailed me your address. But my home is far. So can I courier you my earphones? or I should come?

Due to renovation work on Tala bridge its difficult to reach the location.My trimmer was not working properly so they replaced the battery and now its working fine.Servicing charges: ₹120/-Battery Cost: ₹200/-I have to spent total ₹320/- to repair the trimmer.

Staff is very nice and suportive but its an irrelevant questions yo argue on why didnt the feedback is given 10/9, since its a customer choice, if the staff wanted to improve theres service , they must provide separate sheet of feedback in which the customer can write what needs to be improved as well customer experience in detail (optional)

Actually a good service center. Very professional behaviour and services is good

Earlier they have given the estimation around 240 rupees for Chutney Jar, after 1 day they are saying it will cost around 430 rupees for reparing.If we are going to buy new chutney jar, it will cost you around 475 rupees, So what kind of rubbish service is this, Its clearly indicates that they dont want to repair, just puchase new one.

It maintains cleanliness and the staff behavior is also very good.They are quite polite.

Efficient fellow. I have purchased 1 hair trimmer through Amazon. Some problems persist. Service center gas effectively address it.

Closed. Wrong information published.

My last experience in Philips service center is not good, I went there for my trimmer. according to them they will take 150% ext charge to installation charge . And thy wont have GST Bill. If you ask for GST bill they will increase the price of bill. I am not getting way they are keeping two type of bill. and there visiting card is look like black and weight copy past(attached). I dont know they have replaced with original product or dublicat product.But they will always ask you original GST bill. if you have purchased anything through Amazon please ask to seller for original GST bill.

Was ok ok

Good experience

Good service 👍

Good, Location is also easy to access. Staff are polite also.

Fake service center.They doesnt provide the original replacement.Its just like Fancy market or Chandni market of kolkata.Some how they will try to repair the product which we Indians call as Jugad.

Good. Fast response. The only problem due to this pandemic issue is that you have to wait outside in the heat

I repaired my home theater player , it was working good after service but again same issue started after 3rd month and they only give 1 month after service warranty

Not good. Not having full service

It was a great service in the true spirit of the word SERVICE. My trimmer was not working and I was upset. The representative there checked in thoroughly and it was determined that the charger is faulty. She replaced the charger. As it was within warranty, no payment was required. In most cases i have noticed that the sales guy pitches for sale with convincing body language; but any after sale service seems to be a favour of the service centre. This Philips service centre was exceptional.

Very nice behavior, good service.

Good experience. Work done on time.

Good servicing

Philips always keeps its brand value from sales to service.

Location is quite convenient in between Kankurgachi and Fulbagan. Virtually all Phillips products are serviced here. If the required parts are not in stock they also arrange to bring those and keeps the customer informed throughout while doing so. Charges are reasonable and within limit

Quite good and there was no queue and hassle-free process

Behaviour with customers is too good.

The behaviour of the staff working over there is very rude. They are not willing to work. They are fraud.

Good, friendly

Well behavior & provides quick service.

Very smooth experience

Parts price are extremely high. Not suggest to go there.

Good one

Very unprofessional and slow

Good

Not good

The place is quite private and personal and the staff are too polite

They couldnt repair my hand mixer!!

Nice place... Receptionist was very helpful... It took less than 10 mins for them to address my issue...

Helpful but slow

Great people with great service.... serves great brand.... contacted for service and within 24 hours they sent a technician and got my product repaired.... its genuine service center of Phillips... as I contacted Phillips customer care and they arranged everything.... loved the service

A good service center. Servicing was quick in my case

Nice people and staffs. They are Helpful and take immediate action in respective problem.

One of the Good philips service center.

They solved my issue within time period

The way of talking with customers was very nice as well as I got my product (trimmer) with in 15 minutes after repair

Very bad behaviour of staff they are taking long time then usual

They took 3 months to replace a handsfree and theyve given another one with less features. Bad service

Nice place

Nice 👌

In the name of authorise service center they run there on show pathetic behavior and services being provided to the customers

After a 2 month now i got my headfone

Professional. Location will be inconvenient for many in city.

Good staff very polite and helpful behaviour. I went there to buy a specific trimmers charger. Call them before you go to check if the product is available..

Nova electronics products are serviced

This store may look smaller than you expect, but the people here are quite efficient, very polite and helpful.

Very nice service nd good behaviour....store is also neat nd clean...service is awesome ..nd very quick

Nice work and good communication

Very helpful people

Very good cooperating staff. My problem was resolved within specific time frame.

The way of interacting and dealing with the customer is very polite and impressive. Also, the service is very fast. Overall, a good experience and completely satisfied.

A.P.C park subhash mela Kankurgachi

Gentle behaviour of stuff

This service centre is near kaurgachi. The service centre is too small to handle all the customers. As a customer Im fully satisfied with their service.

Awesome experience . Very fast service . The staff their are very humble and helpful. I got my trimmer repaired in almost 10 mins. They accept e-invoice (mailed them my invoice ) so no hasle of bringing ur printed invoice. 10 stars👌

Ok

Do not go to this service center.. i gave my philips speaker 3 months back.. still i didnt get it.. whenever i call them the lady speaks very rudly.. so i didnt recommend to go to this service center..

Went there to repair my headphone( under warranty) , they replaced it and provided a new one. Staffs were really helpful, got it sorted without any fuss.

Good service

They are really very efficient and reliable for your services.

I purchased my trimmer online and there its mentioned clearly :parts not covered under warranty-NA. So I visited this service center to get my blade changed as it was not working, kind of jammed. But the receptionist refused to change it and even demanded a rating of 9-10 very adamantly which I was not willing to buy. But afterwards I gave in and changed it to 9 and in disgust walked out from there!!

The service is good but they take too much time for small work.

It is near kakurgachi, service centre is in a old house not much esthetics. Receptionist was good appart from that nothing good.

Polite behavior... And also a good service. Thank you...

Timely and quality service, courteous and helpful staff. Got refund for my in-warranty earphones on time.

Quick and proper service

Good

Servicing of Phillips home appliances done here. Staffs are polite and service is good.

Promp service, courteous, helpful staff. Recommended.

Service center. Near Vivekananda park, kakurgachi. Customer service is good.

Extremely nice and professional service

Very helpful and polite behavious with castomer of philips.

Great serviceGood assistantWell behaved receptionst

Not so good

Very bad experience ... I purchased a Charger .. but they told mee it was not in a warranty..

Polite and very co-operative staff, with good service.

Gray full service

Good and quick service

Nice service

Good Service and Main position of Kankurgachi APC Park

Nice Service

Good behavior. Value of money.

Bad service