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Yamaha
3/5, Jessore Road, Madhyamgram, Barasat, Kolkata, West Bengal 700129, India
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Comments
Su
Review №1

Third class services with system. Services done casually with finally not solving problems. Delivery time taken next day. But not completely done this paid service. Local mechanics Far better. Waste time with money.Really sales manager and CRM both good behavior. Really too good.

Ri
Review №2

Sales person(Mr. Shubhashish Guha) is very cooperative.You just need to talk to him once, and he will give his best.I was searching to black MT 15 (BS 06 Model); that is not very easily available; just after talking to him and asking him if he can make it available, he arranged one piece for me specially. He also cooperated in paper works as well, as I was not very aware of all the documents required.

So
Review №3

Great place... staff are very well mannered and cooperative

Dr
Review №4

I bought my R15 from tanushka,Madhyamgram..they took 3000 extra from booking amount.Servicing is 3rd class! They did nothing on so called free servicing. Each time i face newer probs from servicing. And idk why there Fi station never works!Moreover they forced me to buy another battery within my warrenty period where i found others getting stepney from showroom!I have not got my RC-smart card what they promised during buying, executives from Tanushka keeps on calling but eventually end up in disappointment each time i visit there.i spoke to arindam too regarding my battery but issue was never resolved!Yeah Yamaha is of of the best choice out there in the market.. But will never like to recommend Tanushka,madhyamgram!Regards,Dr Aurnab Biswas

Pr
Review №5

Very Good Service team... Looked confident and experience.. Good work keep it up

Mr
Review №6

My first bike... from Tanushka.. thank you so much for all the services you have provided me.. From Mr. Subhasish Guha & Mr. Dipankar.. thank u all

Ar
Review №7

Very very bad service, stuff behaviour is also very bad,They replace the rr unite of my bike with the old one from another bike. Such a waste of money,They are responsible for brand dilution and Service manager Rahul is the main culprit..

Jo
Review №8

Very good service. Behaviour of the staffs are really helpful.

Su
Review №9

Very bad service. My ray zr taken for servicing 5 days. They make job sheet a very long details but they wont taken the service properly. Even take more charges for servicing of labour and spares parts. But scooty is no longer run very trouble facing still now. I have made complain service person but no results positive. Still Im getting big trouble. I have spend 4900 rupees for servicing my scooty. They damage my scooty. They are totally cheated us and froud us. Im very disappointed.

GO
Review №10

Today I went madhyamgram Yamaha showroom.i am query about scooty and fzx.staff snigdha Roy behaviour is very god.i am satisfied with that.

An
Review №11

0 star.. but atleast need to give 1, they are awful, always says take your vehicle tomorrow, day after tomorrow. They dont have any yamaha vehicle items, visited 3 day, always says fi is not working.. awful service centre, but dont have other services centre to go..

Su
Review №12

Check carefully, otherwise you maybe face problems in the future.

ch
Review №13

Nice and beautiful staff. Wide range of operations available

S.
Review №14

Very bad staff and their service. They charges too much amount of service but service experience is very bad. They are professional. They only know the . money not service. Im very disappointed of their service.

KA
Review №15

Tanushka auto,It been 40days since I purchased fzs v3, but not getting registration number and number plate, even did not get any message from RTO regarding registration. This is very very unsatisfied.

Ar
Review №16

Recently bought a Scooter from here, had good experience, customer friendly.

An
Review №17

Standard has gone down.Competition are far better in customer welcoming and interaction

SI
Review №18

All the service person is unprofessional. Bad service experience

bi
Review №19

They are not at all professionals. They will tell you to sign the feedback form without any data. Once you pay the money they are in dont care mode. You have to call several times for insurance rc and all. They dont prove toolkit by themself. You have to ask for it. Whatever you ask, they say it is not covered (after payment). Better try for some local showroom.

Ba
Review №20

Nice Experience to me because I bought 1 Scooty last year and got very good services even today. And I have also suggested two more friends to buy cars from the Madhyamgram Yamaha showroom. Even a few days ago I saw my friend YaMaHa ZR Scooty. So I talked with precious time. I Really liked it in this Showroom.

Jo
Review №21

Staffs are Very Helpful..They make U feel assured that they will take good care of Ur Ride..U probably can get better Price buying a new Ride from Local Dealers but for Efficiency on Paper work this place is ahead..Reception people are also helpful & informative..They doesnt break down the price properly..so U really wont get know what is what..I think this way they get some extra bucks form customers..& Sometimes thay are Reluctant on Washing Ur Ride..

Ra
Review №22

I have received registration number 2 months back. The showroom is not providing number plate, I have called them multiple times. After sales service is 3rd Class. Better buy from other dealer.

Sh
Review №23

One of the best and largest showroom in kolkata for Brand Yamaha. Scooter boutique is one of the feather on the crown.Must visit showroom along with family and friends.

Me
Review №24

The most preferred dealership of Yamaha, the best place for purchasing yamaha bikes or products or even service.

PA
Review №25

SANGITA RAY, delevery expreince was excellent

An
Review №26

It is also good Bike showroom and yamaha also good its my opinion .

So
Review №27

Dont know who picked my call but why so rude? I just asked one question...

sa
Review №28

Everytime they had a problem some time wash people not there some time FI not working staff behavior is very bad mainly billing person.

pa
Review №29

My delivery experience is excellent.. Sangeeta Roy. Thank you..!!

Sw
Review №30

Good showroom with New models of bikes and scooty..

Sn
Review №31

The showroom is very good. But the people or you can say the gang who shows up there every evening around 6:3-7:00 pm are really bad people.So my suggestion would be try to avoid the area after 7pm

Su
Review №32

Satisfied with service but it takes too much time to solve a small issue. It took 7 hrs to deliver my bike for lean over sensor check and led indicator replacement.

SP
Review №33

My scooty taken them two times they charges the amount but not service properly.

Su
Review №34

Good service but battery warenty there very bad service dont buy battery in there

Pr
Review №35

Thank u for very first delivery and I am very happy.Thank u Yemaha Tanushka auto .Thank u Insurance department Bipul Das .❤️

Ar
Review №36

The showroom is not fitting the number plate after multiple calls. They are just ignoring my phone calls. Registration number received 3 months back. Do not buy from this dealer.

An
Review №37

I bought FZ-S FI on 04.04.2021, till 08/05/2021 I have not got any paper except bill. I could not find tool kits after first service. I went to the service center at 11:45am and they returned my bike at 7pm.

Hi
Review №38

Service quality is not good. Sometimes seems like they are trying to make money by changing the parts which is not even required.

Ra
Review №39

Very bad service person. They dont know the service

ko
Review №40

Sangeeta roy was the sales person... Process was smooth..... Excellent..

De
Review №41

Very cooperative. Very friendly. Very helpful. Tanushak wish you all the best. Good luck. Just keep it on. And always be with your family... Which I believe will grow together.

SA
Review №42

I appreciate to Mr Hussain this kind of customer services...really amazing. Thank you yamaha.....

Th
Review №43

I was doing servicing from here for last 10 years. With the time it has detariated in case of service. Today I have done the servicing of my bike. My front disc brake lever suppose to be changed. While receiving the bike for servicing front disc connected brake light was working. But after servicing front brake related brake light was not working. Asking about the same from concerned mechanic, he categorically denied and said it was not working from earlier. After long denial at end he accepted may be it was some how not working after changing of front brake lever. He also said that emergency brake light switch which is connected with front brake lever was also not available in the service centre. I am very disappointed of this kind unprofessional behavior and quality of service. Moreover it was paid service.

Su
Review №44

Today i purchased a scooty it 1st time its very nice thank you yamaha

sa
Review №45

First of all the place is very dirty , no proper place to stand your bike ,even from main road to the gate there is no proper road. Behavior of the stuffs are also not up to the mark.you cant make it out what work has been done because they dont hand over you the changed parts. I told them to fix my indicator buzzer ,they didnt, my bikes yahama logo has been lost by them. Over all I can give only 2 star..I also know that nothing is going to be changed with my rating.

Ra
Review №46

Great experience. I would recommend interested buyers to purchase from here only.

Ur
Review №47

Thank you Sangeeta Roy.. overall my delivery experience was excellent...

Bu
Review №48

Sales Manager Mr Subhasish Guwa and Sales Executive is very very good about customer service.Thanks Tanushka Auto & Family.

Mi
Review №49

Love this showroom atmosphere. And salesman are to good and helpable

SU
Review №50

All most good.Improve Bill system, take too much time.

sa
Review №51

Excellent behaviour and services. I appreciate it.😊

Aj
Review №52

Overall delivery experience was excellent.. thanks sangeeta Roy.

mO
Review №53

Very bad experience... labour charges is too high... and they make bill with extra amount, check properly before pay... not good at all

Ar
Review №54

Gr8 place to buy nu Yamaha bikes!!

Mi
Review №55

Good class service for yahama bikes and great lounge for bike owners..

Su
Review №56

Yamaha ray zr scooter purchased on 2nd week November 2020..still name plate..Rc book pending..Mr. subhasish r helpful..good person, showroom few staff r not a experience person..

Sa
Review №57

1st of all they not sarvicing infornt of me. this is not good. I thought i will see my own bike sarvicing there, but whats in gods name. they saying in this corona time they not able to show me the sarvicing of the bike . !!! but corona come in 2020 but they doing this from 2018.and my problem is not solve at all, i told them to check my front shock absorber giving noice but they ignored it at my 1st sarvicing of my bike. And they taking 5 to 6 hr for sarvicing the bike !!!!!! i have given my bike to them at 10am & they give it back to me at 4.30pm at same day, they taking quality time but they not giving 💯% at the sarvicing. after sarvicing why my problems still there ?? very upset about the Tanuska Auto sarvicing procedure.

li
Review №58

Well behaved and energetic man . 3 star bcoz they sometime delay in service like delivery of accessories or documents. Yamaha gave me the maximum exchange price for my old bike.

Su
Review №59

Poor service parts department rut behaviour

MB
Review №60

The one and only YAMAHA store...you will get latest scooters and motorcycle models, prebook, get easy loan, genuine spares, helpful staff in Barasat.

Bi
Review №61

Great service

De
Review №62

3rd class , will not recommended to anyone, had purchased fzs v3, from starting rear tyre has air leak problem from rim side, its a manufacturing defect, when complained, these people asked me to contact mrf to change tyre, these fraud people sold me a defective bike and then telling me to go mrf to change tyre, why should i go ?? I didnt purchased the tyre from mrf separately, then why should i run here & there. Not only this, Absolutely 0 quality check. Intentional fraud.

Ra
Review №63

Great showroom of yamaha

D
Review №64

5 reviews · 24 photos2 weeks agoI bought my bike Yamaha R15 from tanushka, its a amezing experience, spacialy Raja Dhali very helpful boy in this show room . Thank you thank you tanushka team.

SH
Review №65

Very good Showroom. Great stock

st
Review №66

I bought my bike from tanushka, its a amezing experience, spacialy sayan very helpful boy in this show room . Thank you sayan , uttam da , tua di , thank you tanushka team

De
Review №67

I will give 4 stars, for their services! All staffs are helpfull. After sale service great. But their agent in RTO at Barrackpore not promissing as my opinion!Thank you

Am
Review №68

I am writing this review after 1 year and 7 months eexperience.. as any bike dealer ship should have some points i will discuss them elaborately.1. SELL- When you wanna be a part of bike family then you have to buy one, and so comes the selling department of any dealership.. I would rate 5/5 in this category. I had booked my bike from Mr. Sayan there... And i got my bike right on time ( you may face some delay due to pandemic going on). You may go there and ask for Sayan, he will be present and will inform you about every feature and all you need to know about your dream bike2. Then comes SERVICE- After buying your dream bike and riding it you have to regular maintain it, and here comes after market maintanance. Here they have one eprson named Jiten, he is best in class to take care of your beloved bikes problem.3. PARTS AND SPARE AVAILABILITY- Here in this group also they are sincere and behaviour is just awesome.. Theres js a person named Bipul da, he will do eveeything to make sure you get the right parts what you need even you can call him up for any update for parts availability.Overall my experience is great and happy to share that. Please check their showroom and i can guarantee you if you are a genuine bike lover, you will not be disappointed.Thank you all

Ar
Review №69

The salesperson performance (sangeeta roy) is excellent...im very satisfied..

Ra
Review №70

Parts exicutive Sumit sinha is very good person and all staff good.

So
Review №71

Loved d hospitality. Had a good experience.

Sa
Review №72

The washing is not done for the last 15 days. they are saying that the machine is not working and all these. The mechanics doesnt want to work properly for any problem which we face for our bike

Ut
Review №73

Parts behaviour is very good all staff is good thank you

Pr
Review №74

Parts exicutive arijits behavior is very good and all staff is also very good

Ad
Review №75

Sales man r gd specialy sayan

Sk
Review №76

Just asswam felling thnx Sayan bro

Ra
Review №77

They are taking extra money then any other showrooms,spaming extra money .my wrost fault is that I went there.

AM
Review №78

Sangeeta Roy’s deliver experinece was excellent.

Ra
Review №79

Hossain da vary good person in yamaha

Ar
Review №80

Sangeeta Roy excilent behaviour. Thank u mam

Di
Review №81

Thanks for good Communication.. and well mannered service people

Ma
Review №82

Thanku for yamaha good delivery thanku

ra
Review №83

Sangita Roy delivery process was excellent..

Su
Review №84

👍

Ba
Review №85

Sangita roy delivery experience is excellent

ch
Review №86

Good behavior and overall service.. Sangita Roy. Thank you.

Ar
Review №87

Great showroom. Staff behaviour is outstanding and everyone is helpful.

Om
Review №88

Very bad, purchased scooty from tanuska, later buy parts just say change my parts, your customers, reply from technician no we did not.

Su
Review №89

Ez and nice.. Good service

SO
Review №90

Excellent Offerings and Behaviour of the staff - Yes Yamahaaaaaa

Ji
Review №91

Very good pleas some time super bike coming there

SK
Review №92

Very good service... Behaviour excellent service frontline 😊

So
Review №93

Yamaha showroom for new bike nd scooty sale nd service done here

De
Review №94

Good place for bike servicing and all staff are good

EX
Review №95

Sangeeta RoyDelivery Experience is very good.

Ch
Review №96

Everybody should repair bike from an authorized service center like TANUSKA Auto does, Never should repair bike from unauthorized outside repair center. Specially for FI bikes.

Ma
Review №97

Behavior is really heart touching & the overall system and protocol are awesome.

Ab
Review №98

Well... Had a better experience at the Honda showroom next door.

su
Review №99

Very very bad service.

Dr
Review №100

Price is higher than other show room but service is quite good.

Information
13 Photos
100 Comments
3.8 Rating
  • Address:3/5, Jessore Road, Madhyamgram, Barasat, Kolkata, West Bengal 700129, India
  • Site:http://www.tanushkaauto.com/
  • Phone:+91 98048 32503
Categories
  • Motorcycle dealer
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–7PM
  • Wednesday:Closed
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Service options
  • In-store shopping:Yes
  • Same-day delivery:Yes
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