My iPhone fell and down and the screen got damaged on the 23-06-21. I contacted this store and they changed the screen. Today out of no where my phone screen turned blank however I could still take calls with my Apple Watch. I contacted this store again and asked them to check what went wrong with my phone screen. Since the time I stepped into the store they were hell bent on changing my screen. I asked them to check what the problem was but they insisted that I had to change the screen. While changing the screen they also informed me that if my battery wasn’t ok I would have to pay an additional 3500. I informed them that my battery was fine. My phone was also fine and my screen stopped working because they had put faulty spare parts during the first time. They informed that they will change my screen for a certain which I agreed and they fixed it. Although I am not sure how long this new screen is going to last. Now coming back to their cheap antics. They refused to give my a receipt for my repair. They were unwilling to accept UPI for kaccha pakka reasons. They wanted hard cash. When I insisted that I would pay by card as I had no other means of paying I had to pay an additional 2% for paying with my card. They happen to be a tech store but when it comes to accepting payments by the new modes of technology they are way behind of their times. A horrible experience to say the least. Horrible after sales service. If you can’t guarantee your repair you need to tell that in advance. Pathetic experience. They used to be good once upon a time but now after their experience I will urge visitors to think once before buying a repair or service from them.
Masterjee is a magician for fixing computers phones. Its also as original parts as well as accessories of all ranges
Excellent service especially for third party repairs for iOS devices
Item sold by you when lockdown opened and when coustomer visit you say bring the box as serial no is on box ,when visited with box you cant find rhe invoice raised?now you say cant find the bill go to company ?
Absolutely horrendous service and miscommitments in their repair department
Horrible service!
I sent my staff to get a Cover for an iPad,1. Product Sold will not be Returned if it does not fit? (How will it not fit if I am giving you a Photo of the Product Box with Detailed Specs? , Definately A Mistake from Masterjee, Strange yet I agreed since it was Urgent)2. There was just one Cover in the entire store, Still Since I was in Need, I agreed ki Take it3. I asked a Video How will the Cover act as a Stand too, The people are ao unprofessional and Full of attitude, They simply took the cover from him and said Bol do khatam ho gaya hai Feels like they are not interested to sell. Admidst the Corona Situation its not safe to go out or I would have personally gone and checked.Masterjee, With all due respect, You might be having a lot of Sales and a big fame but if your attitude remains the same, I am sorry to say but your sales will eventually go down.
Rude staff. Owners arrogance knows no bounds. I have dealt with the original masterjee and his wife in my childhood.. small shop. But he enjoyed endless love and respect. His sons are not even worth 1% of that. As the saying goes... New money makes people go mad.Edit: just see the response the owner has written on my review. Speaks volumes for the attitude.
My phone got damaged ,so went to this store. Got my phone repaired. Everyone was very nice as I did not negotiate and paid the amount. After 15days the phone gave trouble and I went to complain. The sales staff started politely but the minute he realized I am referring to my payment made 15 days earlier only, his attitude changed.More than that owner interfered and said he is handling another customer. When I told him, why did he started dealing with me. If he was handling another customer. The owner behaved rudely .Masterjee I remember a small store few years back, but the owner was one a nice and friendly guy.This owner was rude and behaved as if he is the only mobile store owner in whole of Kolkata.Sorry but the worst experience ever, especially when a well dressed man behind the table, doesnt know how to behave.To end with his staff is better than him.
One stoo point for everything. From smartphone deals to accessories. From temper glasses to back cover.People here are helpful and nice.Some of the accessories are over costly Nd you can find a good deal online, however some are available at good price then online.
Stock is packed to the capacity of mobiles & phone accessories with an affordable price...service is amazingly outstanding.
Great .... Most affordable price of phones.
Nice place to buy latest phones and other electronic gadgets. The staffs are helpful. The proprietor Mr.Rajeo Kumar Singh is also helps a lot in helping the customers buy their favourite gadgets
One of the best mobile store in kolkata & very much customer friendly.
This mobile shop is the best mobile store in Kolkata, and the mobile repairing tactician is also good.
Its always a pleasure to be there! Excellent service. & knowledge able staff.
A very bad service.they took 2500 for repairing my iphone 6S screen.The iphone niether fell from any place nor there was any water spilling on the phone yet after 10 days the screen went blank.On asking them to repair it they replied that again the screen needs to be changed.A shop needs to help people and not exploit people with their money.They dont generally help people in making the customer life better they are just making schemes to earn money by making customer a fool.also The way the owner talks is altogether a different game.They dont wanna assist ,they just want to sell their product even if the quality is cheap enough to not be sustaining for even one day
My one stop solution to gadget shopping. Vikram and Rajiv are great guys.
Good place for Mobiles and other related gadgets of all price ranges.
Best products. Can purchase with full confidence. Original products
The best store for phones and accessories! Great service & really trendy. For Kolkata, I always recommend Masterjee.
They repair all kind of apple and android phone ...and mac too..nice service
One point for everything. Many of options for mobile purchase, variety of companies. Smartphone deals for accessories.
Good place .
Its your on stop shop for anything related to Phones, n any of the latest launches. A store that upgrades n keeps in trend with all the finer details of a phone user. E.g. Covers, handsfree, chargers, screen guards. Basically it all.
Just the perfect place for any latest smartphones 🥰
Masterjee is an amazing shop. Anything you need anytime regarding your phone especially or anything is at your service😄😁😀.
You can find different types of smartphone covers and mobile phones.
One stop shop for all phones and accessories...super kool stuff available ..love this place ..i only recommend this shop MASTERJEE
In relation with Master ji and his son bikram more than 10 years... excellent experience then and now
Cheaters Replaced iPhone battery and made my home button not working in result
Very nice mobile phone store
.expect to be dealt with rudely..last time the owner was rude a customer , I thought it was a one off., Today he was rude to me over a non issue...he seems to be an arrogant person...would you like to go to a place where the owner is rude and insulting.
Some times good.but no price guarantee.at will pricing
The best shop in town, I love the service and they always have nice stock, best quality
Doctor of Repairing high end cell phones, Huge range of accessories at best price.
Excellent service and the mobile accessories are out of the league! Masterjee is such brand which can be trusted blindly!
The best store in Kolkata for mobile and mobile accessories! 🙌🏼🙌🏼
Great/efficient/sound advice/on time
Good Mobile phone repairer
Awesome experience. Will always recommend.
Bad quality of tempered glass. Its cracked and a slot of bubbles.
Great. Just great.
Best and affordable store for sell and after sell support !
Very welcoming staff and Godspeed service
Nice place for mobile acessories and service .
Good Service.
Disappointed, it has become a normal mobile accessories shop, no games or gaming gadgets, yes they do repairs for all kinds of mobile handsets, not the old masterjee any more.
One stop shop for all your mobile accessories needs!
Help full . Nd good service
Fantastic collection of accessories for mobile devices
Well behaved and helpful staff.
Never go here for anythingQuality and service going from bad to worse with time
Good for mobile accessories
Good service.
Best shop for iPhone
One stop for ur mobile needs n more
Store full of ideas
One stop shop for Mobile and accessories...
Very helpful and friendly
Horrible behaviour of the staff.
Great
Great
Very good and fast service
Very good Shop
Very helpful
Excellent stationary shop
Fake iphone LCD
Fake product
One stop shop for Apple product solution
Very good service
Decent.
Worst Service.
Good stuff
Excellent
Good
Great
Good place
Overpriced, but latest items
Nice
So so
Average .....
Sondorjo
Bakwas !!