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Touch Solutions-Laptop & Desktop Repair Service Center
Shop No-5, BG-32, Hanapara, Kestopur, Hari Abasan Phase II, behind Shree Basak Saree Shop, Kolkata, West Bengal 700102, India
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Sh
Review №1

Touch Solutions service experience is different from other service centers. Quick inspection my own laptop then inform my laptop repairing estimate. This service center successfully repair my laptop & deliver my laptop next day morning. A while ago i was reading all the customers reviews.There is one thing to say here, touch solutions owner is honest, helpful & long time working experience person.

Sa
Review №2

It is unthinkable to give such a quick service in COVID time. Genuine price for laptop service range. instant laptop repair near me in front of eye.

Sa
Review №3

Really liked the service received. All my Laptops spare parts were readily available at the shop. Very reasonable rate for all the genuine parts as compared to online. Thumbs Up 👍

De
Review №4

I am giving 5 star because i really appreciated to shop owner to take care my laptop and for his good behaviour also the shop location is on good place. If someone having any problems with theirs laptop then i truly recommended you to go to this shop.

sa
Review №5

Extremely satisfied with service provided by them. Repaired both my laptops and they are now working like a charm . Keep up good work 🙂

Ri
Review №6

There work was great. They dont charge much as well.

Mu
Review №7

I am extreme disappointed to let people know that they have adhered some fraudulent activities to me. After searching for reviews which people have appreciated much about owners technical expertise I also thought I will visit his shop. I had a problem with laptop turn on issue and he told me that my laptop (Fujitsu A555) needs bios chip change and I agreed to change it on cost ₹1800 . After 2 days I took my laptop and found its working preety good and the charger is the main culprit caused no charge to the laptop and it was not turning on. I paid ₹1700 to him (₹100 discount) and he said that bios has been changed! Its a total lie . He just kept it on a different charger and the laptop automatically turned on. He has just done nothing technical to my laptop.And additionally he has exchanged few of the stock screw sets.I have proofs with me.I will really not appreciate his approach of looting people.Later I have given my laptop to Fusitsu service centre for diagnosis ( as they were very late to provide service in Kolkata and it took too much time to get connected with them) . The Technician from fujistu has shown me the actual reason ( I doubted though watching the system and application event log). Please dont visit this service centre. The owner is doing completely unethical business by letting people jeopardized and looting money, simply its pathetic to know the truth.@Owner: I have the proofs. I have nothing to do much with such a dacoit but want to warn you please donot do such kind of false business .

SA
Review №8

Best laptop spare parts store in kolkata. I already buy dell inspiron 3558 original battery trough this company official website. battery condition well & good. Perfectly working my dell laptop

Ma
Review №9

This is a small shop but authentic. My experience was very good. Over the call I asked for laptop charger he said for Rs900. Then I visited the shop they charge only 800. They told me that it’s actual price is only 800. 😊

Da
Review №10

Best & genuine laptop service centre. very fast repairing my laptop with reasonable charges. This service centre owner is aTrusted & honest person. Completely excellent laptop service center in kolkata.

Ko
Review №11

It is really a very good laptop service center. Repaired my laptop with great care. I needed to repair my laptop very urgently for work from home, so..he immediately repaired my laptop to make a small request to him. Thanks to tach solutions engineer.

su
Review №12

My dell inspiron 15 3000 series laptop was opening and closing too late. For this reason i go to the dell authorised laptop service center. The service engineer there looked at my laptop and said i need to replace the laptop internal keyboard and get laptop cleaning services & said keyboard price 2300 plus 1300 service charges then i can find out touch solutions laptop service center. contact the service engineer & and i asking dell original laptop keyboard price, he said dell original keyboard price 1400 & 1 year warranty. He also said laptop cleaning service charge 500. I go this laptop service center & this laptop service centre service engineer solve my dell laptop problem in instant. I love this service person & love this service center.

Sh
Review №13

Very fast repair my macbook pro laptop and resonable charges. Great work done.

Ar
Review №14

Same day repairing my dell inspiron 15 3000 series laptop. This is the best dell servicing centre in my area.

TA
Review №15

Helpful with best laptop service center

MR
Review №16

Quick and good service and value for money. Must visit!!

Sh
Review №17

Very good service and reasonable price. Highly delighted by there behavior. Highly recommend, since there service and behavior is flawless

Ma
Review №18

Perfect service & quick service provide me. Good & genuine laptop service center in Kolkata

Si
Review №19

Excellent service. I am fully satisfied with their services.

Am
Review №20

Best support center

Sh
Review №21

The quality of service ,they provide, is up to mark. You may find many useful suggestion apart from the existing problem with your PC. The utter level of professionalism and commitment to abide with their promise are rare intrinsic characteristic of the owner as well as technician of this shop , which you rarely find somewhere else. If your PC is stuck in some technical glitch and you are lookingbeyond your Brands Authorize service center then this is an excellent alternative. You should approach Touch Solution at least once if you are in need of Laptop repairing/servicing .

DI
Review №22

For the first time I saw such a good service center. That does not only provide the service, gives very good and valuable information & guided to the customers. Just example...I gives this service center to repair my long 7 years old dead dell laptop. That day I was repaired my laptop then next day I received a call for delivery and I want to get the delivery. At the time of delivery I asked to upgrade my laptop the this service center owner said...Sir, I would benefit form upgrading your laptop but you dont mind, do not invest more on this laptop. Its been used for 7 years.It was very good to hear the word, so I was forced to review today. True friends, it is very good & trusted dell laptop, tablet service center.

SH
Review №23

Provide good quality of acer E5 laptop services.

Na
Review №24

Good computer and laptop service centre. Good pricing and good service definitely

su
Review №25

I am extremely very happy with their laptop services. I strongly recommended.

Ga
Review №26

I had a display flickering problem on my laptop screen, due to a cut in display cable. This was very well resolved by Mr. Paresh Pore within a day.Good customer support and behaviour. Highly recommend.

Na
Review №27

Like most my husband(JAYDEEP)was also a victim this time his RAM was stolen.As he took his laptop for motherboard replacement but they were charging too much.They handed the system but as verified from other shop,my 2GB went missing instead replaced by an old 1GB DDRAM.This is really unprofessional, such things will never go unnoticed.Behavior might be good but once you loose the trust everything goes bad.Service quality is poor as they have never tell the right price of that part to be replaced.So shared my views and never recommend to go there😁.

Sh
Review №28

I Am waiting for laptop repairing then i talk many places they ask for higher charges bt touch solution charge me very less and repair my product very well i love it nice service centre for laptops and computers if the product is out of warranty then u have to opt for them

Sa
Review №29

They repaired my laptop sooooo wellll.... Really very efficient....🥰

Th
Review №30

BEWARE❗Earlier it was ok BUT NOW Services are the Worst👎🏻, they took my Laptop for Repair and then somehow damaged number of things and try to dictate that it was damaged earlier. You will feel helpless on their deliberate lies🙄

Tu
Review №31

You will understand value for money here at this shop..1. They dont cheat by saying lies about the situation of the computer to earn undue money.2. You can rely that they will charge for the genuine problem only.3. Very fast service.4. Good Customer - Service Provider relationship..

Mo
Review №32

Instant & very quickly replacement my hp laptop screen and laptop top cover. Kolkata best genuine & reliable laptop spare parts shop in Kestopur.

Bi
Review №33

Its my opinion touch solutions Kolkata is a very good & trusted laptop service center. My laptop cant power boot think its completely dead but this service center resolve this problem. I am happy with their service.

Mo
Review №34

I took two service centers to repair my laptop but they could no repair. I had to think i had to buy a new laptop. one day i searching the internet & try the high rating service center in kolkata area and i found out touch solutions. do not believe that the bad laptop touch solutions has been repaired for two days.its an very good service centre in kolkata

ar
Review №35

Good people to do business with them. They are trustworthy and deal in genuine spares provided the buyer is willing to pay the right price. Happy with their dealings.

Se
Review №36

Excellent shop & product price

Sh
Review №37

Good laptop service centre. quick repair my laptop & provide laptop original screen display.

Sh
Review №38

Good quality products and satisfactory service. Thanks

De
Review №39

Good laptop parts store

Ta
Review №40

Very good quality service.i had a problem with my Lenovo laptop regarding security issue. C drive was full without any apparent reason with problem in shutdown. I got the address of touch solution from google with excellent review.I took my laptop and the engineer repaired all the problems with installation of new antivirus within few hours.Very satisfied.He is very well behaved.

De
Review №41

My hp dead laptop repaired this company & this time my laptop perfectly work. Excellent......... laptop repairing knowledge & quick service providing this service center.

In
Review №42

Nice behaviour with experienced team and pocket friendly budget.

AD
Review №43

Excellent service. Honest guy. Wil recommend to evry1 to visit this place if u have laptop problem.

Sa
Review №44

Excellent laptop accessories store. Do not hesitate to buy any laptop spare & parts

Bi
Review №45

This is the best computer service centre in Kestopur. They work very carefully and professionally. I am very satisfied with their work.

ch
Review №46

I have checked the shop name in the map then contact him and asked him about a laptop charger then he confirmed me the charger is available then I went to the place and bought the charger. Overall experience was good.

As
Review №47

Few friendly advises:Please think twice before taking your precious laptop to this most fraudulent shop. I had a very bitter experience here & I would like to share few details so that no one else gets duped by these hoodwinks anymore.1. They have plethora of fraudulent ways to burn your pocket. Beware! Its very likely that they will tell you very low price to repair any part you want to repair. But the real game will start once your laptop screws are all opened. They will certainly say oh! no it requires repairing some other parts & which costs higher. They will never say the actual price of the repair at the beginning even if they knew very well. They will certainly not say the labor charge for opening the screws. All will be hidden to you until the screws are all out.Curious to know why? They can very well excuse that how can they say what is causing the problem until they open the machine. True! But when the part is something well known like a power cord jack (everyone knows price of it) it sounds fishy. Check internet the actual price of the parts right then before taking any decision. Also, check with them beforehand how much they will charge for removing the screws (its hidden but too high).2. Most likely they wont be having the part you need repairing in their store. So, they are surely gonna ask you to deposit you laptop to their place. This twice, thrice or more if required. This would mean indefinite time you will have to wait to get that back. As every time they will be having some of their necessary tools missing. Be prepared to wait for a very long time.3. These people is so apt in cheating that when you ask for a bill at the time of delivery they will most probably tell you to give your email & address to them & that too in a diary. Huh! That bill will never reach your inbox. Never give them your information in a diary. If they tell you that few months warranty will be provided. Please ask them to specify clearly in writing on which parts & for how much time. Dont EVER believe in their words.4. Lastly be prepared to have damage to other good parts of your machine. They are very inept in repairing & very careless in handling your precious machine.If you read Macbeth of Shakespeare there is a saying justice always prevails. In reality it sometimes doesnt. I knew very well I was being cheated & was being charged with 3x or 4x than the market price. I thought of having a pakka bill at the end and go to consumer forum for remedy. I didnt any of these as my mental peace is more important than having tussle with these fraudulent, so called businessman specially during a bad time of my family.I just shared all these so that nobody gets cheated from these people.

Ku
Review №48

I was visited there for job vacancy , and the owner was very polite and very good in talking with people .

Mo
Review №49

Touch Solution replaced my hp G6 laptop Led screen at the lowest price in comparison to other service centers. This company has also provides one year warranty in laptop led screen. i satisfied with their services & good behavior.

in
Review №50

My nearest best..... laptop service centre

Mu
Review №51

Best service but price slightly high, overall good service.

Dh
Review №52

Recently I repaired my DELL Laptop Power Failure Issue with Touch Solution.I had a very good experience with the team.They are very much punctual about delivery of the product and dedicated to their work.

pu
Review №53

This is the best laptop service centre near me

MA
Review №54

Superb laptop service center near me

Ba
Review №55

Good laptop accessories store in kolkata. Parts of any laptops are available at a cheap prices.

Hi
Review №56

Not satisfied with the service provided for my laptop.They repaired my laptop which had some display issue. But could not fix it. It was a hit and try kind of repair, had to visit the shop thrice in 2 months time span which resulted in complete sabotage of my laptop. I now regret that I should have visited the authorised service centre.Folks of the shop are hostile and flexible. They have nice behaviour towards customers, however visit at your own risk.

Mo
Review №57

This company repair my HP pavilion G6 laptop.There are good service providing the all customers.

Fr
Review №58

It was getting Hard to get my HP elite book 8440 P repaired as parts are not easily available. But Touch Solution did make it done and delivered within 2 days. Fully satisfied

Sa
Review №59

Good service centre. This service centre service engineer repair done my Lenovo laptop within 2 hrs.

na
Review №60

Very fast servicing. great knowledge about about hardwares which helped quick identification of the problem. c

Mo
Review №61

Excellent service with transparency.... I refer my friends as well. Trustworthy...

Pr
Review №62

Toshiba laptop service: Service was very excellent. Congrats and hope you guys continue the best

Sa
Review №63

Good servicing. Repaired my Lenovo laptop. They keep their promise by delivering on time with ok price.

ad
Review №64

Nice shop for laptop repair...I had issue regarding WiFi he solved and returned the day after...his behaviour is cool..nice one....

Ri
Review №65

Touch Solutions is a lot better then other laptop service center.

Sa
Review №66

Great service by touch solutions. Great knowledge about everything to the issue of my laptop

Ha
Review №67

Good store. All the original components of Dell Laptops are available at very low prices.

Sa
Review №68

Truly very good service centre. 5 of my 5 laptops have been successfully repaired this service centre.

Ra
Review №69

My dell inspiron N5010 laptop had broken led screen & this time i want to search dell service center in kolkata at my mobile. I see the Touch Solutions ph number & see excellent review. This time i want to go this service center. i cant believe, this service centre engineer instant replace my dell laptop screen & give me 1 year replacement warranty. i am so happy about there services.

Ma
Review №70

Its a original & compatible laptop spare parts store. ***** Good store*****

Ra
Review №71

Its quite good. Repair work is fast if it isnt something major.

Na
Review №72

Best solutions hp Laptop repairing and quick service center. This is the best.

AM
Review №73

Many people are seeing service centers in kestopur but Touch Solutions is very different from them. This service center laptop can solve any hardware & software problems.

In
Review №74

It is really one of the best service center in Kolkata...I can assure that they will not disappoint you.

Ni
Review №75

This service center replace my lenovo laptop broken led screen and install new 15.6 samsung led screen only rupees 3800 included tax & service. They are customer friendly and patient to your problems.. Visit charge is 200 thats worth a pay! Thanks for your assistance

So
Review №76

This service center instant repair my dell inspiron N5010 laptop. i impress & satisfied of this service center service style.

He
Review №77

Why do all reviewers up there write in such pathetic English ? Were they written by the same person ? Reflects poorly on the service provider. Even my road side cobbler is of a better demeanour. The guys manning the desk have no work to do - they sit idle all day long and their web references make them sound like they have a high end 200 employee expertly manned lab. Highly suspicious (paid ?) reviews. Wait for more comments, after I know the fate my lappy suffered. Just been there 2 days ago and waiting.PART - IIThis is after I rescued my laptop from the bumpkins hand. Just read his response to PART I of my review -Its a completely lie invented.first think is, this person is fake and gmail id is fake.so dont panic, i think he/she is my competitor.I have done this to show low.Wrong grammar - 1. completely lie invented.2. first think is, fake and gmail id is fake3. Sentence #2 does not even start with a capital letter .4. I have done this to show low - whatever this might mean.He does not take care in writing out a proper response. Read his other responses. You will see. Dont expect him to know how to take care of customers expensive equipment.He thinks I am a competitor. Well, he doesnt actually think, he knows that I am not. He is just trying to protect his tenuous reputation, because the way I called him on his bluff. He is just trying to convince you to think that you should not be put off by my opinion on his shanty.By all means, dont trust your expensive equipment to this amateur.I wish him well though - he is just a little arrogant, and a greenhorn.I suggest, he should spend a few years working under an expert in a bigger establishment before opening his own shop.Moral of the story:1. Take the trouble to go to Chandni, unless you can go to an authorised service centre.2. The 5 Stars that you see here is for this review, not for this recalcitrant dabbler.PART III - Nov 2017I found Gratis on the other side of VIP Road. See my review there. On hind sight I feel they could have charged me a little less, but nevertheless, they are extremely worthy of your trust.

My
Review №78

I spilled water into my lenovo G50 laptop, within 30 second automatically turn off my laptop. after one hour later i trying turn on my laptop but i cant turn on my laptop but Touch solutions repairing & delivery my lenovo laptop within 1 day. i love this service center.

Su
Review №79

Recently I have got my laptop back within 1 day. Awesome service, prompt response ☺ you will surely love it.

Sa
Review №80

The customer service is more than expected with proper care of the laptop service.Very friendly environment,.

so
Review №81

Amazingly good service & provide genuine laptop parts

di
Review №82

Hi, friends, my name is Dipanjali Mitra. i am a new customer of Touch Solutions. my dell inspiron 1510 laptop was a over hitting & auto restart problem. then find out near laptop service centre in kolkata & i can find out touch solutions phone number. instant call this service center & i go. seriously friend its so excellent laptop service centre. that company provide quick service & solve my problems front in my eyes.

cr
Review №83

My name is laxmi. i have a acer aspire 4739z notebook. suddenly my laptop power off then i can search internet laptop service center in kolkata & i find out touch solutions. i can go this service center & this service center engineer laptop repair completed in front my eyes under one our. this company charges my laptop only eleven hundred. i am impress this laptop service.

Sa
Review №84

Cz when me give my laptop then its owner change my mother board n some part.He say that after 4 day later you take your laptop then me go on the shop but dont give me after one week later say that your laptop is not made.Then me give my laptop in dekhi service center then me see that my laptop broad band land is in good condition then me know that change my parts.

am
Review №85

This servicing is the excellent..... They repsir my laptop qickly and carefully.....

Ta
Review №86

Instant repair my hp laptop. Its a good laptop service center

An
Review №87

Negative star rating wouldbe appreciate. Fraud and low quality service.

Pr
Review №88

This guy got some attitude in his ass. He refused to repair my laptop but thanks to him I repair it at low cost :)

De
Review №89

My name is Deblina pal, i have a dell inspiron N 5030 laptop. suddenly my laptop auto power off then search my mobile laptop service center & find out this company. i can go this service center & this company engineer see my laptop. tel me its over hitting problem. instant solve my laptop problem. thank this company.

MA
Review №90

Repair my sony vaio laptop. Grate & helpful service center.

So
Review №91

Didnt provide me with a bill. I had a body work repair done for an Acer laptop. They charged me 1200 bucks for a mere service. Pretty expensive, but still they didnt repair my charging point. Its still loose. Waste of money.

SK
Review №92

Genuine and Good service center for laptop.

Pi
Review №93

Best laptop spare parts shop.

lo
Review №94

They are not punctual. I went to there shop to repaire my CD drive and gave advance it has been 4 hrs that they promisedto fix it . But no one arrived.

Ra
Review №95

This company repair my dell laptop. Thanks to dell service center touch solutions.Really good service provider company.

Ma
Review №96

Hi, I went to his shop for replacing my laptop hdd and had asked him to format and make partitions and also give win 8.1 32 bit cause it has 2 gb ram, he formatted it and gave me 64 bit win 10 and making only main partition...did not expect this kind of bad service. i have to format it again now.

Ar
Review №97

Dell, HP, Lenovo, Acer laptop best service center is Touch Solution in kolkata.

Ch
Review №98

Best lenovo service centre

Pr
Review №99

Good and trusted laptop spare shop

Ra
Review №100

This is the professional laptop service center

Information
18 Photos
100 Comments
4.5 Rating
  • Address:Shop No-5, BG-32, Hanapara, Kestopur, Hari Abasan Phase II, behind Shree Basak Saree Shop, Kolkata, West Bengal 700102, India
  • Site:http://www.touchsolutionskolkata.com/
  • Phone:+91 98362 97839
Categories
  • Computer repair service
  • Computer accessories store
  • Computer service
  • Computer store
  • Computer wholesaler
  • Printer repair service
Working hours
  • Monday:10AM–10PM
  • Tuesday:10AM–10PM
  • Wednesday:10AM–10PM
  • Thursday:10AM–10PM
  • Friday:10AM–10PM
  • Saturday:10AM–10PM
  • Sunday:10AM–10PM
Service options
  • Online appointments:Yes
  • Onsite services:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
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