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Apollo Clinic Narendrapur
Adyasakti Complex, 507, NSC Bose Road, Narendrapur Opp. Mandir Gate, Beside ICICI Bank, Narendrapur, Kolkata, West Bengal 700103, India
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Ru
Review №1

I am very much impressed by the behaviour of the front office staffs .The doctors are well qualified and experienced.A very neat and clean centre Safe to visit at the time of Covid .They also have vaccination facilities.That process was also very smooth.Thank u Apollo .

Sr
Review №2

Had one of the best experiences and was really happy with the hospitality. I had my dental checkup and also my skin checkup including my vaccination at Apollo Narendrapur. I loved seeing how they provide a comfortable atmosphere for all the patients with helping them . I am really greatful to all the doctors and the staff members for their support and for taking care of all the patients.Thank you so much to all your hard work and support during this difficult time.Thank you and I really appreciate it 🥰☺️

Di
Review №3

We have been regular visitor of this hospital and it has been wonderful experience from all spheres. The doctors, staffs all are very helpful and above all always welcome you with a broad smile.

ga
Review №4

Narendra pur Apollo Clinic is not following any Covid protocols. Lab test which should not be done during Covid , but this Apollo is not following guidelines for earning money। They are not cleaning instruments after checking patients. We should avaoid Naredrapur Apollo clinic to our safeguard from covid.After all staffs also misbehave with patients.I am very surprised Appolo like brand how tied up with such a worst type of franchise. Overall, health checkup in Naredra pur Apollo clinic is wasting of money, instruments and reports are totally junk।

Su
Review №5

What an ambience .... could not believe till we were there.....just WOW..... You call it staff discipline, staff friendliness and support....just awesome. I was stunned when I came to know later that one person whom I had been seeking support happened to be the director of the clinic himself. A simple down to earth person working hand in hand along with other staffs. I urge Apollo management to make this clinic a role model and upgrade their other clinics in similar fashion.

So
Review №6

I visited first time at Apollo Narendrapur for vaccine .Never expected such a nice clinic so near to my house.They have a strong eminent doctors doing chamber there .The front office staffs are so helpful and caring and always with a smile.Observed that the HK was cleaning the floor continuously and the senior admin staffs were supervising the floors constantly. Highly sanitization maintained. Would recommend others from locality to visit the clinic in need

So
Review №7

Excellent service. Very smooth vaccine process

Ro
Review №8

Very prompt service and organized. Appreciate the ambience and the management.

Di
Review №9

A very clean and beautiful ambience along with very well behaved staff and timely procedures Apollo Clinic Narendrapur provides an excellent service.They have best of doctors attached from all discipline .One should visit this clinic for any problem .

sw
Review №10

Narendrapur Appollo clinic is one of the most service oriented and prompt action taken with parental care diagnostic institution. They are always Beck and call for patients full sympathetic care. All the working group is very pleasing courtesy extended with laughing face. They always extended calm an quiet attitude to needy patientes which ever it needed. They are more careful to the geriatric patient as really required for them.I have visited minimum three four Appollo clinicbut its internal ambience and cleaniless always exceptionally praiseworthy which contributes pleasure and happiness to the visitors hearts and mind. Doctors, nursing staff always discharge their duties with special attention. I expect Narendrapur Apollo clinic will earn reputation and day by day its developments touch the blue sky and this will attract innumerable needy patients in the near future. I am eagerly expecting that a positive developments knocking its door.tbut

Eg
Review №11

Great Bonhomie Experience with utmost care of visiting patients. Professionally managed .Excellent Doctors and courteous staffs

an
Review №12

The Ambiance of this clinics is awesome. It’s doesn’t feel that I’m in the clinic it looks like a family environment. And all people are so helpful, I must say that these types of clinical environment give a patient a 60% boost up and ease the tension.

Ri
Review №13

Very nice arrangements for vaccvination.My visit to the clinic follwef by billing ,verification and vacvine was smooth.I was helped by staffs including the security at every steps.The best part was the ambience with neat and clean waiting area with background soft music makes u feel at home.I highly recommed this clinic for all.

Sa
Review №14

Came for vaccination. Beautiful arrangements.The whole process was very systematic. Thank u Apollo.

Ma
Review №15

I visited Apollo Clinc Narendrapur for my vacination. This is also my first visit to the centre. I was impressed to see sach an well maintained neat and clean and beautiful ambiance centre in this locality The whole procrss was flawless and smooth.The soft music in the waiting area helps u forget your ailment or sickness and take you to a different world.The staffs were well soft spoken and well behaved right form the security to the floor managers . The sisters are very well groomed. The vaccinator injected me softly while talking to me that my fear of vaccine pain vanished within seconds .Thank you Apollo clinic for the beautiful experience.

Mo
Review №16

A very secure ,safe n professional place to get vaccinated.People are very well behaved n friendly .Thank you for this experience.

Su
Review №17

Service is not good and not at all cooperative. The process takes lot of time, they keep sitting people and get more people IN. Those who raise voice only will be service quickly even after waiting 1-2 hours. Waste service even I saw, the reception people are too slow and if you ask they will give 1000 reasons. Very very bad. Must be avoided.Your covid vaccinations process in pathetic. Let me tell you how others are doing proactively.I took my family to Surakhya they asked for aadhar card (No Xerox taken) and reference number (already registered, appointment taken)in the reception. Only one single lady, then she checked details and let us IN with receipt copy within 5 minutes, one by one vaccination given 20+ was sitting in front of vaccination room, it just to another 15 m8nutes to complete. In 20 minutes we came out by giving secret code.Now coming to your case, when I reached around 10 AM with my aadhar and registration sms, sucueity told me go and take xerox which is absolutely not required. He said go it will be done immediately. Anyway I took xerox and went 1st floor. Vaccination counter person took my aadhar xerox, in next 15 minutes she asked to pay, another counter I paid money then again come back to her, she let me stand another 15 minutes and gave the CC transaction receipt. Now waiting start. My turn came after 2 hours. I saw people are raising voice given immediately. My booked slot 10:30-11:30 I reached 10 AM. But my turn came around 12:30, when I asked the lady was sitting vaccine counter left side (Not the one who is healty) she started arguing that you are verifying and that is takes 2 hours. I said I have done registration has secret code still they generated by their end. Unnecessary more people are engaged here. Four people work is just one lady (left one) should do other than sitting ideal without any knowledge. They didnt even ask for secret code they generated once again which was already there. Fix this problem otherwise no one will look at. I felt like came in a gov hospital for free vaccination. Tell that lady Not to think she knows everything. Keep your people humble not arguing.

Ma
Review №18

Very good and nice clinic. Very neat and clean well maintained. Very good doctors are available in this clinic. Affordable prices. Overall very satisfying experience. Everybody should visit here for any health related issue.

Ro
Review №19

Service is very good and people are very humble and approachable. My sincere thanks and regards to Mr. Mainak Gupta for being very helpful.

Ja
Review №20

Apollo Clinic Narendrapur had been a One stop solution for medications with all good doctors and also very good service towards patients.Also commendable the way they are managing vaccination for elderly.

Ma
Review №21

Just now we have taken COVID vaccine from appollo Clinic Narendrapur....one of the person Mr.Mainak Mukherjee help me a lot.Well behaved & very politely arranged all the matters.We really thanks to Mr. Mainak for the same and appreciate.Be loved...Sndipta RouthMayusri Routh

Ar
Review №22

Very good and nice clinic. Very neat and clean well maintained. Very good doctors are available in this clinic. Affordable prices. Overall very satisfying experience. Everybody should visit here for any health related issue.

Sk
Review №23

Very very bad experience.That was just unbelievable.Apollo thinks that we dont have value of time.

An
Review №24

The service is good. Staffs are cooperative and approachable.

Jo
Review №25

The place is very clean, organized, has a wide range in specilized doctors and treatments. They have their own laboratory. Time slots are given so waiting time is reasonable less.Staff is very well behaved and cooperative. They are always willing to assist.The costs are on the higher side.

Sh
Review №26

Just I can speak, awesome. Amazing experience with Zero pain during vaccination by Mohua Dutta. And special Thanks to Mrs Sujata for her kind cooperation & Support..Requesting every one Pl get vaccination & make CORONA free India.

Lu
Review №27

Very impressed by Apollos service.Very neat and clean . excellent ambience . Recommend others to come

Av
Review №28

Excellent service providers spacel for maynak mukharji

Ab
Review №29

Very nice behaviour. Best for vaccination

Am
Review №30

Behaviour is bad . Now l spoke with madam Suvra she is too good and she solved my problem.

sa
Review №31

Next level hospitality I have experienced with after visiting your clinic . It’s totally overwhelming with the experience, environment, service support. I can’t even imagine in this way clinic can operate .... it is awesome 💉😊😊

Ta
Review №32

I am writing this feedback as a response given to the concerns raised by my wife Mrs. Rajasree Bhattacharya. I have read your reply and observed that you have denied all the charges of poor service . We are availing your services for last four 4 years and had never complained earlier. The sister who took the BP reading through electronic machine did not request my wife to retake the BP one more time. This is a factually incorrect statement. Your machine was faulty hence it showed highly inaccurate BP levels. My wife had gone to your clinic last Wednesday to do ECG and had checked the BP level which was found to be normal. Without knowing the entire facts of the case, it is wrong on your part to blame the customer. In the name of customer customer service, if such type of blame game and harassment is suffered by us, the we will be forced to stop all relationship with your Clinic and report the same to appropriate authority.

Pa
Review №33

Recently I had done the blood test for my wife and urine test for my mother. They had sent the collector to my home for samples. The response time was really amazing. He knocked my door at 7.00 a.m in the morning and he finished the job by 7.15. Further I had requested for reports thru mail. Very surprisingly all the reports were mailed to me by 7.15 p.m on the same day . So I met my house physician on that day for consultation. The service is really great. They gave me the peace of mind. I will recomend to come and visit the clinic... Its different.👍👍

Su
Review №34

I visited for the first time . Left with a beautiful experience.The centre is so neat and clean and one feel at home forgetting the ailment with soft music music playing in back ground .The floral decoration was unique in both the floors

At
Review №35

Had a very wholesome experience. Very neat. Every safety precautions were maintained. Very caring staffs.

Pr
Review №36

I am very satisfied with the services .Keep up the good work.

ra
Review №37

Good clinic and good behaviour all MEMBERS of clinic. Very Help full .

Ra
Review №38

Yesterday i went to check up my bp there...one unprofessional/unskilled staff measured thru electronic bp machine...i asked her...she told your bp is 66/44 & pulse is 99...i just got surprised that an organization like Apollo is maintaining this type of machine & also paid staff who is not at all trained...shame on this

su
Review №39

I am very satisfied with the time management and tests .Staffs are very jolly and caring . Doctors are all well experienced and attached to various big hospitals.All discipline doctors are there

Bi
Review №40

Very very cooperative staff and ambience .Highly recommended Apollo Narendrapur

sa
Review №41

Very inefficient front desk . i had visited for urine infection report and made full payment and sked for user id /password to view report online. they said its not working anymore then i asked for emailing me the soft copy of report . 3 days gone but they dont bother to sent an email. Considering its severe COVID situation i doubt if they are at all intend to stop the disease?i have called then may be 4 time today before this review. Pathetic.

ak
Review №42

Extremely satisfied with the health checkup services provided. Very professional and well coordinating staff with polite behaviour. I would highly recommend the clinic.

AR
Review №43

Never expected such smooth and hassles free vaccine process

Ta
Review №44

Very unpleasant experience with the doctor. Both me and my son visited the doctor for a consultation. Extremely rude and unprofessional behavior. Expected a little more courtesy and professionalism. Waste of money and time. Never had such an experience before.

As
Review №45

Clean , maintained and santized clinic, with very helpful behavior of staff. Time Comitted Service . But Report should be reflect online with perticular link as a soft copy which will complete Digital India

Ba
Review №46

WhatsApp service is very poor. Wanted online reports but they were unable to send the copies. In emergency one should avoid that particular clinic.

An
Review №47

Very professional service. The staff members are very courteous and provide quick services. The empanelled doctors are senior consultants. Overall very satisfied

Pr
Review №48

Horrible experience. The patient has to follow up for the reports.The employees are extremely unprofessional and most of the time clients calls are unattended. I would not recommend anybody to avail services from here.

Di
Review №49

I am very very satisfied with the service of Apollo Narendrapur.Visiting the centre for last 4 yrs .The front office staffs are very friendly and helpful.

Su
Review №50

I went for health check up. I was really happy to see the ambience and customer friendly staffs.

32
Review №51

All the stuff are very friendly and feel very comfortable to tell any problems to anyone..

Ma
Review №52

Very neat and clean centre. Best clinic to visit in covid time

De
Review №53

I m satisfied ...Very quickly processing

Pa
Review №54

Very responsive, the chat system is very much efficient, polite and helpful, being a doctor, I am satisfied by the service.

Su
Review №55

Very very good service...

Sa
Review №56

I have 10 months baby.My wife want for 1st dose covid vaccination from this clinic.can she take vaccine?

Ra
Review №57

Customer reception process is good and receptionist also help full to guide the patient .So I am happy with the service.

Pr
Review №58

Behaviour of staff is good. Tests were done timely. Recommended for full body test.

Ha
Review №59

Horrible customer service. The receptionists generally are busy chatting amongst themselves. It has happened twice that I have booked an appointment, but they have forgot to write it down. The person, refuses to understand the problem, and blames the patient. Horrible experience, never going to any Apollo ever again.

AR
Review №60

Very neat and clean well maintained centre.Good ambience

Sa
Review №61

It was a nice experience. Staff is well mannered and process is well maintained.

Vi
Review №62

Neat and clean premises with all the required facilities for diagnostics. Connectivity is also good with polite staff.

si
Review №63

Satisfied with my experiance of full body checkup. Clean premises and curteous and experianced staff, while I was there they were fumigating the premises.

Bi
Review №64

Veey happy with the services .

ch
Review №65

Amazing Clicnic 👏Lots of specialists Doctors in the clinic

Ha
Review №66

Nice Ambience and staff is polite.

Mi
Review №67

Very good service and ambience .

An
Review №68

Excellent facilities and great quality of treatment! Clean and tidy environment!

Su
Review №69

Behavior with patients is good. Service also very good.

Sr
Review №70

Homely atmosphere with great doctors. Provides the best possible services.

Ra
Review №71

Simply awesome experience. BEST CLINIC IN SOUTH .

Ko
Review №72

Need to improve the services.. otherwise ambience and staff behaviour really appreciable...

Ah
Review №73

The staff is excellent. Their behaviour makes you instantly feel good about the place. I visited Dr S.K Roy for me and my mothers poorly controlled blood pressure. She is very clear in her diagnosis as well as instructions. I have rarely come across a doctor who so clearly explains the problem as well as approach to treatment. Thank you madam!!

Pr
Review №74

Very satisfied with the clinic, stuff behavior was very satisfactory, clinic is equipped with proper machine and tests are done in professional manner.

Ta
Review №75

Great experience. Highly recommend others

el
Review №76

Very good clinic... available doctors... Easy appointment with doctors.. but Im pretty disappointed for charging extra Rs. 100 for patient safety service charge. Just to gave once hand sanitizer spray at the entrance & a paper in to doctors cabin where patient lying.

Bi
Review №77

Best services provided by the clinic and nice doctors......well behaved

Ri
Review №78

Very systematic and safe procedure carried out in such a pandemic situation, would recommend to everyone.

Ar
Review №79

Thank you Apollo Narendrapur for the helping hand... Very helpfull staff...

Ka
Review №80

I am amazed by the level of service they have given me.All the staff is so helpful and ready to help u as much as possible.Me and my husband are really happy to find this wonderful clinic.Thank you.

Mi
Review №81

Very satisfied With service

Sa
Review №82

Worst service. They never pick up calls. Mistakenly picked up for once, but did not respond.... Unprofessionalism at its best....

Ab
Review №83

Very good centre. Excellent doc and staffs.

pr
Review №84

Im satisfied there service

Su
Review №85

Vaccination procedure is very smooth and systematic.

So
Review №86

Good sevice , experienced Admin staff.. courteous and helpful, Doctors are experienced and Good !

Ri
Review №87

Wow .Very well maintained clinic . Doctors are very very experienced.Staffs are very courteous

Ab
Review №88

Very good clinic.Very cordial and easily done all medical checkups.

Da
Review №89

Staffs are really good. Very neat and clean. They are maintaining highest standards of sanitization. Keep it up

Sa
Review №90

Infrastructure is very well. Receptionists and all staffs are very well mannered.

Pa
Review №91

Very good service

Md
Review №92

Vaccine was painless and smooth

Pr
Review №93

Very good service

Pa
Review №94

Best clinic and service in south 24 pgs.The doctors are very good .The staffs are very good and welcoming.The collectors are expert and I never faced any pain while drawing blood.

Sa
Review №95

Nice ambiance. Good behavior and service

Sa
Review №96

Wrost experience with this clinic.I dont recommend any one and I will also never try to avail their service in future.

an
Review №97

Experienced staff and very courteous. Radiologist was a great doctor. Thanks very much apollo clinic narendrapur

Pr
Review №98

There is no problem faced. Timely response and services.

KA
Review №99

Location is very good. Doctors of different branches are easily available.Diagnostic tests are done here very sincerely.Home collection system is very good. Office staffs are very responsive.They are always available over phone and personal contact,very helpful. Proper environment is being maintained in the clinic during this corona situation.This Clinic is the best medical centre in our locality.I expect it will do more for common people.------- KAMAL KANTI DEYMALANCHA, KOLKATA- 700145

Su
Review №100

Never expected such good service. Will come here always when needed

Information
91 Photos
100 Comments
4.5 Rating
  • Address:Adyasakti Complex, 507, NSC Bose Road, Narendrapur Opp. Mandir Gate, Beside ICICI Bank, Narendrapur, Kolkata, West Bengal 700103, India
  • Site:https://www.apolloclinic.com/clinic-locator/india/west-bengal/kolkata/narendrapur
  • Phone:+91 98308 38080
Categories
  • Medical clinic
Working hours
  • Monday:7AM–9PM
  • Tuesday:7AM–9PM
  • Wednesday:7AM–3PM
  • Thursday:7AM–9PM
  • Friday:7AM–9PM
  • Saturday:7AM–9PM
  • Sunday:7AM–9PM
Accessibility
  • Wheelchair accessible entrance:Yes
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