The overall service was good. Although waiting period is a bit long, once you receive the car all seems good.
Really quick and friendly cooperation by the staff members of celica kia specially Apurva Chakraborty.Got my car delivered as promissed.Thanks celica kia.
Mr Sushrut has been a great salesman there and helped me throughout the time till the delivery of my car.
Had a wonderful experience with the way my car was delivered to me. A very courteous and patient staff....I would like to mention here about the Sales Person Mr. Rahul Shaw who patiently did a good job explaining the features of the car to me in detail. Congratulations to the entire Celica KIA team.
It was nice experience buying kia seltos from your company..And many thanks to Mr subhajyoti pal for guiding all throughout the process with fulfilling all his responsibilities towards purchasing...☺️
It was a great experience with Celica Kia. Ms. Sudipta has helped in every step from test drive to delivery. The car was delivered in three months time. Every question was responded with same enthusiasm over the phone or whatsapp during these three months. Thanks again to Celica KIA as well as to Ms Sudipta.
Sandipan was very helpful and the choosing and buying process was very smooth for us. Very friendly staff and awesome car.
Subhojyoti Pal was our sales person. He was great. True to his words.
Subhajyoti Pal was very good and helpful person. Nice experience I had.. ...
Perfect location for a showroom. Corner plot which gives the showroom a good visibility. Good service. Sadly, the Kia showroom has been a year old but still they are not offering any discounts and offers to their customers.I bought a Kia Seltos GTX plus (1.4T today) and got no offers, gifts or discounts. During the pandemic, you should offer more to the customers.Just what I felt! Thank you!But Kia Seltos is the best SUV in 15-20 lakh range. No doubt!
Got my car delivered on time.Want to thank everyone for the on time delivery.Special thanks to Aarif bhai for best assistance.
I have taken Kia Seltos from your showroom . Excellent behavior by a group of sincere and helpful staff and specially SUBRATA KAR his behaviour is just awesome a special thanks for him.Also Accessories team - Suvankar pollay. Just awesome experience. Must recommend !!
I, Rina Halder, had a great experience at Celica Kia with Subrata Kar. Definitely recommend it. Absolutely loved it. ❤
Piyali had been very helpful in my entire purchasing phase. Thanks to her. We have been always treated well whenever we visited. Overall nice experience
Overall experience was really goodThe staff service was really wellGot a good deal to go with
Excellent service and KEC Mr. Sandipan Sarkar response and attention much appreciated.
The experience of buying Kia was amazing From booking to delivery the process was smooth and the our sales Person MR Subrata was transparent with us regarding all the information from payment to procedures till he delivers the car to us ..Finally I m the owner of a futuristic Car Kia Seltos ..Thank u Kia ..Thank u Celica Motors & Thank you Subrata for your service
Nice and friendly staff, who knows what is needed.Thanks to Subrata Kar specifically for taking us through the entire experience from selection to purchase!
The Celica team is excellent. All your employees with whom ever I interacted were very positive and eager to inform and resolve our issues. My interaction was primarily with Vishal, Aaqueeb and Sushmita (CRM) and they are an asset to the company. Keep it up.
I get my delivery on time Thank You Sudipta Guha mam
The parking was a bit of a hassle but overall I liked the showroom. The staff were helpful. A bit more cars on display or a variety in test drives would be better but theyre limited for space and there.
Was very well attend to by the sales personal Mr. Sandipan Sarkar who kept his commitment.
Gone to buy kia carnival all was ok but telling 9 months waiting same for seltos and sonet
Customer service was good. They were quite helpful whenever we wanted to discuss or ask something about car.
I bought a KIA Sonet HTK Plus for my parents. I was overwhelmed with the overall experience as we stepped into the showroom. Must admit that the waiting period was a little painful, but Mr. Arijit kept us hopeful and motivated about the car allocation and delivery. It was definately a worthy decision to stick to it. He carried out all the procedures and demonstrations brilliantly, paid a home visit to get some paperwork done due to our time constraints. We hope to have a good experience with Kia moving forward.
Thanks to the entire team of Celica Kia for this wonderful experience!!!! Special thanks to Piyali for your entire effort and cooperation.....
Completely satisfied with the prompt service. The staffs are courteous and very well behaved. Co-operated throughout the whole journey from day of booking till the the day of our delivery of the car. A great experience overall. Thank you KIA Celica, Salt lake.
I have taken Kia sonnet . Excellent behavior by a group of sincere and helpful staff, all features of the vehicle were efficiently explained and queries were answered to our full satisfaction.All staff are very cooperative. And specially SUBRATA KAR his behaviour is just awesome a special thanks for you from my side.
Very beautiful atmosphere. Im glad to be part of this dealership. Must recommended.
Very generous and courteous staff. Had an extremely smooth transaction right from booking to delivery of my Kia Sonet in October. Got the car within the promised time. Special thanks to Suman Mitra da who was always available to coordinate between the different departments and provide regular updates about the status of delivery.
Over hipe insurance charges and some un authorized charges for registration for KIA Sonet dct HTX
Suvankar pollay is the best very help excellent service thanka
Initially, I had several issues with CELICA. On my raising complaints with them by emails. Nothing much happened. However, on raising complaint on FACEBOOK, all my complaints were taken care very professionally. Thank you Team. Keep up the good work!!!
Very helpful and cooperative team available, specifically Mr. Suvankar from Saltlake Store and Mr. Gautam from Howrah storeHighly appreciate their support 👏Thank you
All members are very good and supportive. Mr. Suvankar helps us lot to deliver car at right time.
Excellent service from Subrata kar and Mahesh ji
I have recently purchased a Kia Sonet from this showroom. I have to admit, right from the test drive to the delivery of the car, it was a hassle-free and pleasant process. Choosing your first car can be a daunting task, especially with so many choices and features to match to your liking and budget. However, for me it was an enjoyable experience because of the excellent help that I received from the sales person, Mr. Subrata Kar. Everything was explained perfectly and the dealership personnel were extremely helpful during the entire process, which was executed very timely and properly. The courteous behaviour of the staff everytime I visited the showroom and the pleasant experience during the delivery of the car are worth mentioning. I would highly recommend this showroom in Kolkata.
We have bought new seltos.We got the car within a week.One of the sales executive named Subrata Kar is very nice person and a excellent sales guy.He helped us a lot.He assist us from the day of booking till delivery Basically HE IS AN ASSET OF YOUR SHOWROOM.God Bless Subrata.
It was a please to me to buy a kia car at Celica saltlake. My sales person Apurba Chakraborty was cordial with his dealings till the delivery of my car. I am quiet satisfied with the behaviour of the dealing agent upto my expectation. I wish Celica and Apurba all the best !!!
Celica kia Saltlake is now my new family. I bought SELTOS HTX IVT. All staff very professional, well behaved, and friendly. Special thanks to Sudipta madam, always coordinated, any time sms/call she attended or reverted. Overall excellent experience. Lovely ambience. Vehicle waiting period is near 4 month for SELTOS IVT, it will be told at the time of booking. So dont create or take unnecessary tension. U can trust this showrom and definitely come and be part of it. Lots of Love and once again thank you so much to CELICA KIA SALTLAKE.
Owner, marketing executive & supportive staffs are very much helpful in all purposes. Anirban Mukherjee is very special to me because of his attitude, behavior and professional dealing activities. I was fully satisfied.
Thank You for your kind cooperation Mr. Mahesh Gaurisaria. Your work was seamless, in detail and hassle free. It seemed like just a matter of time from booking to delivery. I appreciate your work ethics.Cheers
Very nice service. They have accommodated us nicely in every step of purchasing our car from KIA. Rahul specially is very professional, well spoken, well behaved and very helpful.
Super service .. from the time I booked the car to the time I got delivery..All was managed by the showroom... Even in the lockdown situation...
Nice ambience there, and specially the salesperson Mr. Subrata kar is very helpfull and well behaved with my family. Overall Great experience to visit there
Kia motor showroom..not having much stocks of Selto Car..good behavior of Sales person Subrata..
I am happy to get connected with KIA celica & I am astonished by the experience as well as service.Archiman & Anirban took care of my concerns.I got the delivery before the specified date.I really recommend to visit KIA celica
I must rate about a team member Ms Sudipta , really very good lady to explain all your queries. And also she is very friendly and good at nature dealing with customers. I wish her all the best. And yes I do have plan to buy KIA soon
Wonderful experience with celica Kia Saltlake. Special thanks to Sandipan Sarkar for well coordinate with us for make this happen
Have booked Seltos HTX on March 21st. Still there is no assurance when the car will be delivered. Its already 4months now. Still there is no confirmation.
Very poor service.. Did not bother to explain the features as me and my wife went on to enquire about kia sonnet..First two service people fought each calling to ask specifically for them.. And one was actually found.. To cater us with utmost apathy..I went there after reading and watching good reviews... On kia sonnet..Neither they offer any test drive..What a pity
An experience worth sharing as the Celica team removed initial hitches to facilitate the delivery of my Seltos HTX just before the state lockdown here in Kolkata.My Seltos was booked in Feb21 to be delivered on 16th of May 21. However due to lockdown in AP(Kias production base) the delivery schedules were disturbed and my Seltos was now to be delivered by end of May21. Since I had to get my car on 16th May there was a serious round of discussion and debate with the Celica team. After much of deliberation, the GM and team offered me the same model but black in colour. Honestly speaking I was quite apprehensive about the colour as my original choice was Red. However things were carried out smoothly till it was delivered a DAY BEFORE.. AND honestly the black colour looks amazing!!!!Special thanks to Mr Mahesh Gourisaria to come up with the alternative solution. He made sure all sundries fall in place for the delivery. Also a round of applause to Saikat, Sudipta and Sushmita to facilitate the delivery. I look forward to long beneficial relationship with Celica KIA.
Great service, on time delivery, and very professional polite sales executive .I purchased kia sonet gtx+ from there .
I have taken Kia Carnival. Excellent behavior by a group of sincere and helpful staff, all features of the vehicle were efficiently explained and queries were answered to our full satisfaction.All staff are very cooperative and are entitled to increased remunerations and incentives which may act as encouragement and moral boosting.
Worse place, they dont give value to the customer. I am personally very disapointed
He has no test drive car and also zero stock but I get msg that test drive done.How funny!!
Very good staff and awesome explanation by staff of car features..
Very very bad experience.....executive called and couldnt show the car that was discussed.....go to other kia showroom ...but dont visit this one .....they wont show the car ....they will say some one has taken the car for test drive .....so we cant show you the car ........
Overall had a good experience. Since the beginning of booking to delivery. All staffs are cooperative,
Overall a nice experience. 👍
Rating- For me its the lowest possible rating... I have given 1star( but not willing to)otherwise google wont let me post this review.Unprofessional and ignorant behavior by the sales person.Openly judges customers by their appearance and the choice of varient. Literally had to poke them to get some information.Dont visit their show room rather search for other kia showrooms in kolkata.
Well lit showroom. Test drives given on request. Not all variants for a vehicle present, only top end models in display. The staff have limited information regarding the features of various variants, better to do some research before visiting the showroom. No offers or discounts given to customers.
Really happy and satisfied the way they are dealing with customers at Celica kia salt lake.Had a remarkable experience with personalised touch with Mr. Subhankar.Keep it up.Regards
Helpful and knowledgeable people around. Pretty satisfied throughout the purchase process.
I had a very good experience overall from demo to delivery. Sudipta was really supportive and would like to thank her and wish all the best 👍
Pathetic sales. I was here at the dealer a month back. Mr Subhankar/ Mr Apurba attended me. Test drive was not available at the point so they promised for a test drive later. Nobody called back. Today I was at the showroom again. Waited for 30 minutes for some sales person to arrive. But nobody turned up as usual. Pathetic is the only word. If sales is such poor no wonder how their service will be. I will strongly recommend not to buy from.here.
Hospitality, cleanliness and behaviour is really a gem here
Overall experience is nice...good experience with celica
I bought Sonet GTX+ DT. It was a very good experience with the stuffs, specially Mr. Subhasis and Mr. Sandipan. They constantly giving me the status of vehicle from booking till delivery, and always answer my queries patiently.Thank you Subhasis & Sandipan and KIA.
Only because Arijit I have not cancelled my booking for sonet, waiting period was really long but after I got my car its pretty satisfying..
I am fully satisfied with ceilica KIA. Here staff well behaved and honest toward their work. I have taken KIA sonnet petroleum version top model. And Mr. Sandeep sarkar is the best person and dedicated honest toward his work. I think I will recommend all to deal with him. He is very helpful and genuine. Im happy and satisfied with the best car at all aspect.Amazing car with excellent feature of sonet1.0gasoline
Excellent service provided!Special thanks to our sales person Subrata Kar for being so friendly and delivering our car right on time!I have been to many car showrooms but Subrata has been the best of the lot.Thank You Celica Motors.
Very poor experience with Celica Kia. These guys can not keep their promise on delivery date. I was delivered the car more than 4 weeks later than what was promised. Their management is totally clueless as well. The delivery experience was very poor. No proper photo, no unveiling. When I asked why did I not get a warm experience, the arrogant sales guy said ‘Sir, you should have asked for it’!! Very unprofessional sales and management team at Celica Kia.Very happy with my new Seltos, but the entire experience of buying the car is very bitter all thanks to the useless folks at Celica Kia.
First time deal with celica kia motocrop. i am happy,because they have quickly reply to customer that is good things and thank you to arijit das sarma to helping me 😇
It was real a good experience with the members of Celica Kia and thankful to mr. Suman for recommended us for the Kia Sonnet.
Excellent service from them, especially Mr. Sunandan Karmakar and Mr. Apurba Chakraborty.
I have got feel good experience in my dealing with the Kia motor specially Arijit Das Sharma
We bought Kia Sonet GTX from Celica salt lake showroom and our experience was very satisfactory. All the queries were answered with proper attention and the customer experience was very satisfactory. Kia products are amazing, and we are enjoying the user experience. Our salesperson Mr. Arijit Sharma was very helpful with regards to our purchase of Kia Sonet. He was available on call all the time and answered all the queries. Even now whenever we are getting any problem, we call him and he solves our queries. We hope to have a good experience with Kia moving forward.
We bought Kia Seltos GTX plus from Celica and our experience was very satisfactory. All our queries were answered with proper attention. Kia Seltos product is very good and we are enjoying the user experience. Our sales person Mr. Subhojyoti Pal was very helpful with regards to our purchase of Kia Seltos. We hope to have a good experience with Kia moving forward.
Nice experience with Celica Kia starting from booking to delivery of Kia Sonet gtx plus red colour .All the services including communication was very good and recommendable. It was good experience in dealing with Miss A.Kundu .Thanks to Miss A.Kundu.
Very nice work culture and recomandable customer service. Delivery process is very nice.
They asked me to sit for awhile. After couple of minutes their staff got in touch with me. His behavior was totally unsatisfactory. I asked features about the Sonet and its variants but he failed to entertain my queries regarding the car and also regarding its financing. Sometimes showroom staffs also judge you by whether youre looking for any base variants or not.
Courteous...responds responsibly to glitches...hope this service carries on post delivery too.
Very good experience.
The staff is very helpful and the showroom is well lit. Seating arrangement is also well maintained. Just that they dont have their own parking and its not wheelchair accessible. It is a two storied building but doesnt have a lift, so people with leg problem or disability will face problem.
Good type of car present here
Nice experience with Celica Kia starting from booking to delivery of Kia Sonet Beige Gold(Htx) 1.0 Imt .Booking date 30th Oct and Delivery date 10th December.All the services was very good and recommendable. It was good experience in dealing with Mr Sandipan Sarkar. They have delivered a bit 15 days delay which is acceptable due to huge demand of this car and fulfilled their all commitments. Excellent staff and cooperative. Lets see now and hope best for after sales service.Highly recommendable Celica and Special Thanks to Senior Consultant Mr Sandipan Sarkar.
Worst place to buy a car. Please do not visit this dealer. They make false commitments and prepare all wrong documentation. They will make you feel as if you they are giving you the car for free. All my documents including RC and Insurance were incorrect. They are totally mismanaged.
Good gesture from sales person.Nice environment.Good level of music.
Celica Kia is a showroom for Kia Cars. Well built and good ambience. I like the place. Staff are courteous.