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Swarnachura Restaurant
193, Jessore Road, Opp, babutala More (Dena Bank) South Dum Dum, Kolkata, West Bengal 700074, India
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So
Review №1

Its WORST Restaurant I have ever experienced in Kolkata!Today their Food Quality and Fake promise compelled me to write so in this Review.I ordered 2 Galda Chingrir Malai Curry (Prawn Malai Curry) from the restaurant today in lunch via Zomato.The Prawns which I got delivered after 2 hours by the Restaurant was fully rotten. By seeing the same in the attached picture one can easily say its decayed. The foul smell from the food was intolerable. The prawns were half black (rotten) which might have been bought few days back. How can a Restaurant after charging Rs 310 for 2 Prawns, send Rotten food?Request everyone to NEVER order or visit this Restaurant, they never care for their Customers.Today I heard from the Delivery boy too that there has been many cases of complaint against the Restaurant due to several reasons.Zomato, Swiggy and other food delivery partners should ban this restaurant from their list.I ordered the food from Zomato but it was packed with Uber Eats tag.I informed the Restaurant owner too about the Food quality. The person assured me that he will send someone to my home to collect the rotten food and deliver fresh food in evening. But no one called or visited my place for the same and not even received my calls in the evening.TOTALLY UNPROFESSIONAL BEHAVIOR.I had never experienced such Horrific experience of Food order in my life!

Su
Review №2

Nice restaurant and also foods are delicious

Su
Review №3

The quality of food is deteriorating day by day , we have started having meal their from 2018 April and in this 1 year it has become worst, though the price is reasonable . Mainly the Bengali cusine has effected .

Na
Review №4

Good Food, Cosy Seating Arrangement with Low Pocket Pinch!

So
Review №5

Food quality deteriorating day-by-day.One of the worst restaurant in city!

S
Review №6

Small Restaurant but food quality is not bad

Ja
Review №7

Tastewise its very good, Thats matter the most 😊😋

Pr
Review №8

Good restaurant and food quality also good.

So
Review №9

Food quality is not so bad. Price is affordable no doubt. They also deliver through food panda. Its no doubt good if you go there. But sometime the quality of food is not up to the mark if you get delivered from them. Otherwise I shall recommend it to people for sometime.

su
Review №10

When I ordered the food it came in a disgusting condition after that when I started eating the rice was not good enough the ordered foods for the dishes They were less in quantity fishes were completely Dotixed and they were on the edge of decomposing it was on the table and the and the packing quality was more than disgusting. My dog eats better food than this. Would suggest everyone not to order ever from this hotel, moreover when i tried to talk with them about this the feedback was shameless.

bi
Review №11

Food quality and test is good...😋

Sa
Review №12

Food is nice and price is also not too high, highly recommend

So
Review №13

Gentle environment, good food. Lunch is beautiful specially the veg thali. That is cheap and healthy and tasty

Sa
Review №14

Nice cuisines especially Alu Posto

su
Review №15

Staff behaviour is good. But they have to improve their food quality and service

Ru
Review №16

Worst place ever. I visited this place second time. This experience was worst than ever. I visited here todayWe ordered tandoori roti with chicken tikka masala and Kashmiri pulao. Believe me it took them more than 45 mins to bring food in our table. The chicken Tikka masala was over priced for RS.200 and it was hardly 200 grams of chicken in that dish and over that the chicken was so hard. I think it was kept in storage for more than a week it taste like hell.Apart from that they do not provide normal water it is compulsory to have mineral water here. They will not provide any glasses for drinking water at that time you have to ask them twice may be thrice for it then you might get.I would request you guys if you want to eat good food please dont visit here. You will get many more resturant near this place. Please dont go here.

Sa
Review №17

I had the most horrible experience with food ordered from Swarnachura.I had ordered a special non veg thali and a chicken thali through zomato.To my surprise, for 2 thalis, they delivered only 1 plate of rice.........further they did not deliver the chicken curry at all. On calling them, they were very rude and said that they cudnt do anything. Consequently, a senior citizen cudnt have her full lunch......which was most unfortunate.To make matters worse, they put an abnormally high quantity of salt in the ilish bhapa.........i had to throw the entire dish away. The quantity of the vegetables were too negligible as well......On the whole, my 1st experience with Swarnachura was an absolute nightmare...........their rudeness made it worse. Needless to add, there will never be a 2nd experience with this joint.........for their food.........but more importantly for their ill-behaviour........i will never forget dat my mother had to go without her lunch.......most unfortunate.

Sa
Review №18

Food was good... Staffs were great... Noise level should be a bit less

aj
Review №19

Very poor hospitality in this restaurant.Poor quality of service .Waste of money ..Food quality is not good ..Worst experience

Su
Review №20

Very good ambiance. Good place

Sa
Review №21

Very chief price of food.

Sa
Review №22

Very slow in servicing. My order was delayed by 2 hrs and i had to wait in empty stomach. When called restaurant they were not receiving the phone, later when received ,they told there was no order with my name although my order was placed and confirmed by the resturant. Instead of their fault they told me to deal with zomato. What the hell!!

Pr
Review №23

I really had a bad experience wid this restuarant ,I have ordered chilii chicken via swiggy n they hv taken almost 2 hrs 2 make that ,n the main thing is that the chickens were not fresh they hv a bad smell

De
Review №24

Best Ever Kadhai Paneer ever had. Perfect quantity, perfect quality, perfect taste in a very Value for money rate.

Ma
Review №25

Very small restaurant.. Food was good but not so good.. Pocket friendly..

So
Review №26

Another name of cheaters... send different things through swiggy and uber eats...

Sh
Review №27

Food quality is good & staff behaviour is also good...

Su
Review №28

Ordered food from here via Zomato. The food was good as per the price.

de
Review №29

We dont have good experience with this restaurant but still food have meet our hunger 😑We have ordered crispy chilly babycorn,veg Singapore rice and kung pao chickenWell babycorn was so so but chicken was nicely made ,happy with the singaporian rice..

Ay
Review №30

Worst experience apnader swarnachura conter jeta hanglu jayegaye khuleche.Amar oder dilam Egg chiken Roll and Amount Rs 55 nilen egg chicken roll but parcel korlen chicken roll.worst. service.

Sa
Review №31

Resturant Name : swarnochuraLocation : Nagerbazar bazarPrice Range : 500 for 2Ambiance : indoor seating , little decorated.Quantity : hugeQuality : goodDishes I ordered : fish cutlet , mix noodles , chicken dumplings , mix rice , chicken bharta , Tandoori roti,Recommended Food : mix fried rice, chicken bharta, panner butter masala, fish cutlet, Singapore noodles, chicken dumplingsService : Too slow..Rating : 7/10Over-all : pocket friendly , good experience. Good staff. Well managed

Ro
Review №32

A good place to take somebody for lunch or dinner with very low rates of good food.

Pr
Review №33

First impression of this place was great but 2nd impression is really really bad I got the wrong item, I ordered the chicken special Thali but got the veg Thali.... And also on DURGA PUJA VERY DISPLEASED

Su
Review №34

Quality and amount of food is very good

NI
Review №35

Not very good food. Quality is not up to the mark. What is worst, is their non-professional attitude, and their rude behaviour to their customers. They charge Rs.110/- for 1 plate Vetki Paturi and it contains just 1 piece fish which scantily weighs 50 grams. For 1 plate Mutton Curry they charge Rs.170/- which contains 4 pieces of mutton each weighing 50 grams. So poor is the quantity of their food. Please never visit this place or never even order home delivery from this place. The worst restaurent in Dum-Dum.

SU
Review №36

Service too bad. Food taste avarge They dont have proper decorum

Su
Review №37

Food is ok..and prices are reasonable...overall it is nice place

AP
Review №38

Awesome cheap price but quality food

va
Review №39

A perfect place for food lovers at reasonable prices

Ar
Review №40

Bad behaviour from the staff. Even cut the call.

PR
Review №41

Poor quality food & also very poor service.

sa
Review №42

The restaurant is ok and also the food was not so great

La
Review №43

Good quality food

Sa
Review №44

Very nice resturant food quality is too good.

De
Review №45

Awasome taste proper bangaliana

Vi
Review №46

Feel of a typical bengali home food...highly recommended

Sr
Review №47

Good food at a reasonable pricing..

Ta
Review №48

Those who work on this restaurant are very hard to get paid every month. And do not give salary to those who leave work from this restaurant.

Su
Review №49

Behavior not accepted. They think we all are delivery partner low category man.

Pr
Review №50

Food quality is compromised, at least with their fish fry item.

Dr
Review №51

Good quality food

Ka
Review №52

The service was good. The good was disgusting.

WB
Review №53

Food quality havent good now a days

Fo
Review №54

All time fav resturant

Gy
Review №55

Horrible food quality

Ar
Review №56

New restaurant opened in uttarapan market opposite to babutala more...

An
Review №57

Tasty bengali food

Pr
Review №58

Very good fast food center

Ar
Review №59

Pocket friendly..

Su
Review №60

Good but to be better.....

Ad
Review №61

Ambition is good

ra
Review №62

Good food

su
Review №63

Very bad experience for online order

AB
Review №64

Good food

Pr
Review №65

Very BAD QUALITY FOOD!!!!

Ah
Review №66

Slow delevery

Ab
Review №67

This Restaurant is full of mess

pa
Review №68

Good food

Ar
Review №69

There Behavior is not Good with customers.

Mo
Review №70

Yummy food

RI
Review №71

Nice

Sh
Review №72

Just chili foods

Na
Review №73

Good

Th
Review №74

Delicious food

Su
Review №75

Good restaurants

De
Review №76

The most delayed restaurant

Su
Review №77

Ok

As
Review №78

Good

In
Review №79

Quality Issues

An
Review №80

Its ok

Ga
Review №81

Poor place 👎

SU
Review №82

Average

Ar
Review №83

👍👍

Su
Review №84

Dim chor ..Customer er orders to supervise the customer ...shame on you guys.

Av
Review №85

Aiii Vabe je Kauke Thokate Apnader Lojja Lageci ci ci

Information
80 Photos
85 Comments
3.1 Rating
  • Address:193, Jessore Road, Opp, babutala More (Dena Bank) South Dum Dum, Kolkata, West Bengal 700074, India
  • Site:https://swarnachura.business.site/
  • Phone:+91 89815 55558
Categories
  • Restaurant
  • Fast food restaurant
Working hours
  • Monday:11AM–11PM
  • Tuesday:11AM–11PM
  • Wednesday:11AM–11PM
  • Thursday:11AM–11PM
  • Friday:11AM–11PM
  • Saturday:11AM–11PM
  • Sunday:11AM–11PM
Service options
  • Delivery:Yes
  • Takeout:Yes
Accessibility
  • Wheelchair accessible entrance:No
Offerings
  • Vegetarian options:Yes
Dining options
  • Breakfast:Yes
  • Lunch:Yes
  • Dinner:Yes
  • Catering:Yes
  • Dessert:Yes
  • Seating:Yes
Amenities
  • Good for kids:Yes
  • Restroom:Yes
Atmosphere
  • Casual:Yes
  • Cozy:Yes
Crowd
  • Family-friendly:Yes
  • Groups:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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