I am a regular customer of biba and presently located in Muscat. Visited india in april 2021. Went to biba city centre 2 branch. Bought number of kurtis. Now when I am back in Muscat I see they have given me one of the kurtis of larger size. Highly disappointed. Dont know when I will be visiting india again.
Worst store ever nd 3rd class customer service ...they sell used product ... When we spoke they said its replaceable and will deliver the product @ my place ... When we droped our prodict for replacement they are now not ready to deliver and want us to come and pick just bcoz of distance ... Never ever seen such service from a reputed brand like this ... Ppl at store are not well educated to manage customer relation ... Pathetic service...
Giving very good discount at Present. Hygiene level also good. Must visit asap