They call you timely for reminders regarding servicing and takes your feedback by call after servicing. Staffs are cooperative and very friendly. Card payment and UPI available. AC lounge is available as well. However, weekends are overcrowded, so it is recommended to go on weekdays. For working persons, bike can be given for servicing on one morning and may be taken on the next day morning.The only drawback is that the workshop is just opposite to a huge dump yard and therefore the entrance area is very untidy with muddy road and has garbage everywhere. You need to hold your breath while entering.
🙏 saying something about it will be waste of my words.Pathetic management.. and the attitude of the employees ufffff experience of a lifetime. Came here at 7.30 am now it 4.00 pm, sitting here for 8 hours to get my problem fixed of an small issue. Never ever ever ever ever again i will be coming here for getting my bikes job done. In capital letters NEVER PURCHASING FROM SHIVA WHEELS AND NEVER EVER GOING TO GET MY EXISTING BIKE SERVICED FROM THEM PERIOD.
Big workshop and very spacious. Employees are well behaved. Technicians are pretty good with there work. My scooter servicing was done very well.
As I get some knowledge after visiting this Service Centre of Honda, Satisfied services and well response. Polite workmen but be aware of them too 😂 because they also follow Makkhan mar kar dhakkan pahnana 😂. Like they always are suggestive sellers either products are available or not. And really dont know why they dont have all the spare parts on time. Most of the parts not available always.Giving it 4/5 for their services, politeness and some cleanliness.Overall its good.
Very rude behaviour specially the staff worse experience in my entire life and worse honda showroom ever...go to honda talpukur dnt go here and also no help from feedback team nt even a call from them about their service provided by them
Very good servicing..staff also good behaviour..very clean workshop .but sometimes spare not available in store .if you purchase any spare you ll get the spare after 15-20 days later .
They are thief just literally. Why you will understand from my experience.Last time they stole my raincoat from the dicky.Also didnt bother to inform the customers or try to search it.I am an AMC holder for my honda two wheeler, actually AMC is a trick they always use to lure customers by showing higher discount. In case of repair of parts they always charge the same MRP. Last time my battery charge was down, they didnt even charge the battery just to force me to purchase new battery. Very poor service dont go for this workshop.
Very good. Good cooperation. Excellent service
Far from showroom. Not connected well with public transport. Need to cross dirty/garbage area. Roads are pathetic. Behaviour of staffs are not good as expected from Honda. Takes atleast six hours to service one two wheeler because of lung queues. Honda does not have sufficient service centers in Kolkata thats why long queues.
Very well managed service centre for honda bikes and scooties .. pretty large area for workshop ..And their is a waiting room .. for you .. and well behaved ..Also .. their is one more good point that ...they have FIRST COME , FIRST SERVE .. so arrive early .. and you can get your work done within time ...!!
Worst servicing center. I have raised a claim and they didnt change the parts which got damaged and just put gum from back end and done the painting and charged for the part... And trying to deliver the scooty. The management should look after the person who is looking for these claims (claim advisor) and all.... Claim advisor try to make the customer fool.
Great service with no complaints. I bought the scooter from the place where once the service center used to be. Now it shifted to Agarpara. Although its hectic for me to go there, drop my bike and again while picking up, still somewhere worth it.Only one issue I have, it does have few required but not essential accessories like seat cover, footstand or helmet.
The behaviour of some staff especially the advisors are pretty rude...often talk with the customers in a arrogant way...seems like they know everything about the problem of ours vehicles than the owners ...
Good workers, airconditioned waiting room, supportive employees, and equipped with advanced mechanics. Only thing is the place, very remote area, surroundings are dirty.
Very worst approach & response towards customers. They have huge attitude problem specially ladies those who are working over there.Customers are being treated like they have gone there for begging.
Went for free servicing of my activa twice. Open from 8 am. They give you reminder well before time. Though constant reminders could be annoying. Service is good. Price is reasonable. Employees are well behaved most of the times. Located near Narula college, Agarpara. Outside of the service shop is very dirty and located beside a trash dump. They delivery after servicing is also very fast.
Services are very Good. Very friendly and polite behaviour. You will get your vehicle within the given time and also the customer lounge is good for customers waiting..
They take too much time for service , worst experience... never want to go there
I am a frequent customer there, impressively they have improved their service.Just be careful while taking delivery of your vehicle, do proper checking before leaving the workshop and make sure all the works have been done or not.You have to wait in a queue to do the jobsheet, to avoid then queue, better call on their booking number before visit there.
Good workshop and good behavior.
Everything is ok but the main entrance is very bad , specially in rainy season.
Good work done by the service center
Specious workshop with 8-9 work station.Waiting room is on the first floor which allows customer to keep eyes on work stations. Staffs Behavior is satisfactory. Common spare parts are usually available. Service could be fast and advisors shouldnt be changed frequently here. Overall quite good.
Shiva Wheels Work Shop is fine. I am servicing my scooter (Activa) for last nine years and I am satisfied with them. But the surroundings are not good. All the waste collected from households are dumped here.
At odd place. Exactly in front of landfil
Good arrangement, large workshop, cordial behavior. Workshop Location is very very un healthy .
I think the service they provide is Worth of money. Nyc place nice place customer lodge is also available and they offered me tea when I visit the showroom. So overall is good I gave it four out of five
Atleast they have necessary equipments and technicians for takeing care of your vehicle at all levels
It is good showroom for consumers
The owner is only running behind money. There is capacity for service of 25 motorcycles and they are taking about 150 motorcycles everyday and harassing the customers. They are only washing the machines and delivering them to have serviced completely. Honda needs to take immediate action against the errant dishonest businessman..
Not at all a good place for service. They put excessive rates and does not service the vehicle properly.
Workshop located in polluted area. Smoke, garbage etc. makes unhealthy surrounding areas of the workshop.
Pros :1. Good ambience, restrooms with a view of the working area , tea & clean drinking water , clean washrooms.2. Good technicians , they service your vehicle quite well especially by Mr. Sanskar , he is best of the lot.3. Phone calls before and after services to ensure quality and customer satisfaction.Cons :1. Mismanagement , lack of coordination in between staffs , both intra & inter departmental.2.Number of technical staffs responsible for servicing works is inadequate as per the work load they handle.3. Thus resulting in increased waiting time.Overall Suggestion : Call & confirm your visit date prior to visit for servicing. Go early morning , especially around 7AM so that you get your vehicle back latest by 12PM , if you want job to be done on the same day itself. Else you can take a pick-up & drop facility at a nominal cost if you reside within the serviceable area of the workshop. But in that case dont expect a same day delivery !!
Such a gr8 level service job they provide. Thanks and will sure want to visit next.
Very good workshop
Professional service provider. They manage you two wheeler in a good way.
Behavior of staff is very rude. They dont know how to talk with the customer. Spare parts are not available as always.
Too much crowd... There should be another service centre to handle the crowd. But the service is good. Waiting time is more.
Best service ❤️
Staffs are very helpful. Good quality service done here.
They are cooperative...
Specious area. Staff are cordial, prompt, co-operative.
Service advisor and mechanic is well trained and service centre is also good
Good cooperation & service
Nice atmosphere and service quality good
Very good behavior of stuff.
Prompt service well behaved personnel.
Nice Service 👍 Most Recommended Service Station
Honda two wheeler workshop and service station. Good in behaviour,take care of every customers. Service quality is also very good.
Honda bike /scoote repairing workshop. Technician are good. Provide good service.
Very good behavior of all staff. Servicing s also too good.I personally advise that please service once and relaxed for few months. Too good service.
Denied to do service.. service is very bad..very rude behaviour of staff and only want money if anything you want in service
Good facilities.. working staff is helpful
Service provider of Honda Bike. They provide good service to each Honda Bike.
Very very bad road and place
Very good ......excelent service..
Good place.. service is good
Very bad experience in insurance claim for staff Mr.Suraj.He actually think he knows everything about claim.But he knows big gero in insurance claim.
Service good but little bit delayed
After Sale; service is very poor, and the advisers are misguide to customers also.
Very good service 👍
The place is nice but the staff are not at all welcoming the receptionist is not good the cost at the time of estimate are all time high
Its a really perfect service center of Honda two wheeler from Dunlop to Barrackpore. Specially there inspection system and perfect cycle of customer delivery system. I am really impressed.
Nice workshop and got my two wheeler within time
Worst service
This is Honda Two wheeler Authorised service centre. First come first serve. So reach early. The pace has good staff.
Very good service
Good and prompt service.
Very good service
Not too good. Working quality need to be upgrade.
Service Quality Poor
A fairly big service centre for Honda 2 wheelers. Can service 7-8 vehicles at a time. No customer lounge to sit. Servicing is good. But beware of being cheated. Products under warranty that needs replacement should never be given in their hands and out of sight. You may be denied warranty. Personal experience.
Good
Not excellent but good.
Good but sometimes unable to resolve some issues even after multiple visits.
Good
Its actually a bike service workshop affiliated with shiva wheels showroomFor any quary like insurance for your bike you can contact here
Quick and transparent service. Pre book service slot if want delivery early. Working hours 7 am to 7 pm
Shiva wheels service center service is Very good . All technicians, staff & service manager behaviour is verry good. I am 100% satisfied this service centre job.
Good staffs they have, but they use new vehice little bit, like test drive, staff are using new bike etc, and sell this bike to the customer. And also sell scratch vehicle, just apply some polish cream on the scratch and sell it, after 3,4 days later when customer realize some scratches on the bike, and customer told that to showroom people and thats time they denied. And all technicians are untrained they lift new bike from truck very badly, and when start the engine for first time they start the engine very badly, and their service technicians are just hilarious, they are also untrained, Honda India please do something on this showroom.
Good service
Bad service reputation....
Bill not explain & final Inspection not done after vehicle service
The seller is good.
OK not bad.
Good
Good at servicing but its not good while claiming insurance.. Insurance service is very bad
Very poor service in terms of issues resolved. I had stopped going to this centre as was never satisfied. But then as i had to get lot of parts changed/modified i decided to try once again. But once again I was severely dissappointed. They just know how to cheat customers by saying you need to get these changed. Once you change that then again they will as for some other part. Every time I get my vehicle done i have to revisit within couple of days. Very dissappointed.
Security reasons No maintain que
Not good enough service