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Cloud 9 Honda Service Centre
Nandankanan Main Road Doltala Ganganagar Road, opposite Fortune City, Ganganagar, Madhyamgram, Kolkata, West Bengal 700132, India
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Cloud 9 Honda Service Centre
Comments
Ro
Review №1

They done my servicing in just 30 minutes. There behavior and work was fantastic. Also they offer me a tea .

Pr
Review №2

I bought my sp125 bike from there...The decorum is pretty well done

Ta
Review №3

Good service and behaviour... pleased by their approach

Ar
Review №4

Some of the supervisors are very rude....Overall services are okay but bit expensive..

Ab
Review №5

I went there on 6 May 2021 for first servcing of my scooter. I had a nice experience. I was called prior to the servicing date for booking. It cost 325 for Engine Oil change and labour cost free.There is a A/c waiting room within TV which you can wait after your job card is prepared.

Ra
Review №6

Not really satisfied.. I found local garage more convincing and pocket friendly for same parts..

Sa
Review №7

They ask you for booking ans if you do a service booking it doesnt makes any sense Waiting time for servicing your bike will take many hours for everyone.Remember if its your first free service dont expect too much, they will quickly do your free service and take next paid service of another customer.Water spots are left on the bike body after the was, at least they should wipe it off with a cloth.Dusts are still present at the lower engine part.They dont work seriously. Partiality is done, every worker doesnt work the same time the other does even the task of the both worker is same. From my experience me and another stranger had first servicing and the worker who did min did the work in just 10mins without cleaning the bike properly i have attached images. Whereas the strangers bike was done in 30mins.. That worker was hardworking and he cleaned that bike properly, not like mine.

Ra
Review №8

OnlyName is service centre all executive are busy in meeting with manager I waited approx 2 hour atlast i returned,worst service provider I ever experienced.................I really cant imagine what kind of service they r giving to their customer it is really shameful for the big brand HONDA

So
Review №9

Worst experiencestafs are lassy and they didnt maintain proper timingI went for my scooter first service and just a wash & oil Chenge took 7 hr even after booking . as well as no canteen present at this service center

Sa
Review №10

I really liked their service till now.

Di
Review №11

Staff behaviour good . service is also fine .

Su
Review №12

There is no restroom, no basic facility for customers. They washes bike only using water whither others companies service centre using foam wash too. They charged 200 for bike shiner(not teflon coating) that was too much costly. Not so friendly.

Si
Review №13

No value of customer, supervisor very irresponsible ,selling scooter to a friend by phone at office time rather then customer service very poor.i have been waiting for five hours for insurance estimate copy

As
Review №14

Service quality was good. I had to change battery and I purchased battery Amaron make. After two weeks battery was found defective. It took two weeks to get the perfect one. In a nutshell I can say one should visit this service center for servicing two wheeler.

Sa
Review №15

Too much work pressure, too much time required for every customer to service his vehicle.

An
Review №16

Not a very good service senter

Am
Review №17

Good service 👍🤠

An
Review №18

Decent experience, twice follow up calls received after service. 👍

as
Review №19

Service not good for car health....

Pa
Review №20

Very good experience

Sh
Review №21

Could have been better if there would have been a better waiting area for customers. To be precise, there is no such customer waiting area, few sitting arrangements with a shade and two stand fans.

Su
Review №22

Taking more price rather the other outlet.

Ex
Review №23

Very Nice Behaviour

Na
Review №24

I have my Byke for repair, they said maximum 3 days but they delivered me in 5 days with 76 km run in scooter when I asked they said it runs to check handling and electric short and at last they fitted the repair part not properly. After hew days same issues came I will never recommend this service center in life...Very bad experience...

AR
Review №25

They provide very good customer service, I request if they maintain the social distancing in a better way.

Ba
Review №26

I have been only once.And the one-time Experience A was fine to me.

Az
Review №27

Most worst service centre, dont service ur bike in this point

De
Review №28

Service not at all good

Sa
Review №29

I got quick service & Im satisfied.

Si
Review №30

I have my scooter for repair, they said maximum 15 days but they delivered me in 20 days with 100 km run in scooter when I asked they said it runs to check handling and tunning and emptyed my fuel tank and at last they fitted the repair part not properly. I will never recommend this service center in life...Very bad experience...

Pr
Review №31

Servicing time is not perfect.

Sa
Review №32

Best service center honda two wheeler

PI
Review №33

We try to connect Cloud 9 Honda service center for Paid Service of our bike but they are so much busy or they are just dont care about customer. One people try to connect with them regular wise but they havent no headache. Customer care representative said called later.which kind of service they provide ? Realy need answer from Honda .

De
Review №34

I do my bike servicing from this place, overall they have provided good services till now.

Ra
Review №35

No proper regulation. it is very time consuming. And go for local shops because these are less coster then there free servicing.

Hi
Review №36

Very difficult to find it if you go first time.

Sa
Review №37

Nice service

Ti
Review №38

Nice place but took sometime to get the job done. But people are nice and helpful .

Ni
Review №39

Service is very good . The manager Ratan Da is a very good person . I dont know everyones name, but Shajahan Da and two of them , i dont know their name, but they absolutely very kind ,very helpful and gentlemen.

am
Review №40

Very good

Mi
Review №41

All the things are good except waiting period for the servicing of your two wheeler. They must depute more executive while receiving the vehicle.

Am
Review №42

Last time got a tremendous poor two wheeler service by these guys.. and end of the day when that have delivered my car post service..seen seat lock broken.. not working..car not at all clean and polished after water wash and all... So such a most bad service I have had ever faced by HONDA SERVICE CENTRE

Na
Review №43

Nice

sa
Review №44

Please give your service centre ph no.. i want to contact with your service centre.

TA
Review №45

Good place. Waiting area is good.

Sa
Review №46

Heavy pressure on them and took so many time for service

Ni
Review №47

Cloud 9 showroom is worst.Their behaviour is so bad and they are plundering in this situation.They are asking money more than any other showrooms.Their service center which is located at ganganagar is quite good.

MD
Review №48

Employees are very helpful, service is moderate, space is not so big,

Su
Review №49

This is the booking number of this service center. Book a number before visit. They gives 1st preference on booking.

An
Review №50

Very systematic. Skilled workers and gives information exactly what is needed. Prices are actual. Great waiting room with AC, TV, Water RO. Had to wait only 2.5 Hrs for servicing.

DE
Review №51

Good but delay in process

Sw
Review №52

Very good behaviour of hondas stuff.

Al
Review №53

Did servicing 4-5 times. Results were good enough for couple of days. Spent enough amount but technicians couldnt find problem with my vehicle. Could have been a happy customer. However I feel the people working there lack skills

Su
Review №54

Last 10 days not recieve my scooty till they are said parts not available till they said my scooty will repair after 3 to 4 days dont know what happened there. Very poor service quality.

Pa
Review №55

I came here after reading good rating in google and completed fifth service of My bike, and hence I can state the followings# They dont have enough number of technicians.#They mostly employed novice technicians.#Their service is not up to the mark.#They changed little bit higher than other Honda service center.#They cant solve your problem in one attempt, so you have to visit here for several time.

Go
Review №56

Staffs are co operative, good service at reasonable cost.

Ru
Review №57

I had a gear problem but it dont solve since 2 services, i think it will be solve now. There is no sitting facility. Otherwise behaviour of staff is good, service is also good. But washing can be more better. They repair my parking light for free so.

Ta
Review №58

Huge mismanagement. I was stuck there for nearly 6 hours for a 20 minute first service of my bike because of the crowd. They should pre book to avoid this type of harassment to the customer. 1 star for the manager of the service center.

Ar
Review №59

Good beaver

SW
Review №60

The environment and the staff behaviour is awesome... But after 2years still they are not able to increase my scooty milage.(right now its just in average 27kmpl...this means there brochure are all lie....Yesterday they ask me to change the air filter. In my quiry they said it should be changed after 13k km...i am just shocked coz in past 2years including yesterday, they changed air filter 4times..btw my odometer reading was near to 8k...I dont know,.....

Pi
Review №61

Good

Md
Review №62

Supervisors and mechanics are having work load too much. Hence, sometimes they cant concentrate on the issues properly.Update :- Dear Cloud 9 Honda, Ive updated this post (I deleted my concern). Im giving you 4 stars.Thanks & Regards.

Ar
Review №63

I was facing a sound may be from Front suspension or neck when using front break. After two srvices I am facing the same issue.Now I hope everyone would be able to understand the service of this service center.Thank you.

Ad
Review №64

Nice service centre and work is done pretty fast which may lead to missing out proper maintenance work

Bi
Review №65

Satisfactory

DE
Review №66

Best place for honda bike service

Hi
Review №67

I went there for a regular service at 9am and get a serial no of 5. I thought it wouldnt take more than 2hours but I get my scooty at 2 15pm. VERY POOR MANAGEMENT. First they complete their unfinished work of previous day then they start new one.More than that they are taking extra 1% charge for digital transaction but not mentioning in bill receipt.Giving 2star only for their polite behaviour and workmanship.It would be better if I dont have to waste my entire day only because of servicing.Thank you.

ut
Review №68

Very Very satisfied by Services

Su
Review №69

😊

Ta
Review №70

They have the worst service. They always fail on their commitment on delivery schedule and service technician are novice. I have serviced twice and some fault or the other has cropped up the very next day. Their attitude is also like they are obliging us by there service. All Honda owners are requested to service else where and not at Cloud 9 if they dont want to get cheated. One more thing if you do telfon on your bike they issue bill ( after asking for the same several times) in some other company bill pad. Think of it, they are practicing illegal works sitting under Honda Brand name.

Bi
Review №71

Service station location is convenient for residents of Barasat, Madhyamgram suburbs of Kolkata.

KA
Review №72

Not as expected

Sh
Review №73

Nearest Honda service station to Madhyamgram i.e. my home town. Please, dont confused with Madhyamgram chowmata Honda showroom as I first got confused.

Ma
Review №74

Store is good.but the problem is no parking slot for all. Very good collection but till no option to choice many more. It is a peaceful area. It is very friendly and very well behaves manager. manager manages well.

Ra
Review №75

My bike is Still under work

Av
Review №76

It will be best to book a slot earlier on the previous day if you are planning to go for a service the next day.

ro
Review №77

Not satisfied

Ta
Review №78

Beautiful arrangements. Staff behave so well. Only problem is more early you reach, more early you will come back

So
Review №79

One of the best honda service centres in Bengal, the CBR specialist Kartik da is really friendly and helpful.. But I m not giving 5star because the mini labours are thieves, I had got my tank washed so I give them Rs 150 with 2 (1litre) jar and asked them to fill 2litres of petrol.. They came back after filling one jar full and another one half bottle and told me that another litre of petrol wont fill in another jar (a serious lame excuse), the second jar was half filled and they said they filled with Rs 130 petrol including both the jars which is a blattant lie.. However this type of sly stealing of money may be its Rs 10-20 harming the reputation of the service centre..

So
Review №80

Its a big and traffic free place where u can service your honda two wheeler vehicles

Ra
Review №81

Behaviour of staffs is very good.Service is prompt and quick.The only con is that huge number vehicles come for servicing so waiting period is a bit long.Overall one of the best honda two wheeler service centers I have come accross.

Ra
Review №82

Not good service.... Parts are expensive than any other place. Washing isnt clean.

A.
Review №83

Waiting area is not good...toilet facility is improper..

st
Review №84

Lovely service.. They all are very helpfull.. And did my bike a awsome service

Pr
Review №85

Good services center

So
Review №86

The supervisor surajit,mechanic shahjan all are very good and polite in nature.The mechanic do work very well.Its a good place to service and maintainance your 2 wheeler.

Su
Review №87

Excellent service.....🙏

So
Review №88

Good Service. They give me best suggestion. But location of service center is too far from main city.

Ut
Review №89

Reliable...But the technicians are not skillful enough to diagnose the problem which my bike had, and they could not even understand what Im trying to say.At last I was told them the cause of the problem which my bike had and what to replace or repire, then they did so...Poor workmanship or technicians...BUT NEVERTGELESS THEY HAVE A NICE AND GOOD FRIENDLY BEHAVIOUR, WAITING ROOM FACILITIES AND SERVICE CHARGE AS WELL AS HONDA GENUINE PRODUCTS AT A CHEAP COST, SPECIALLY SERVICE CHARGES...

Ka
Review №90

Poor service

am
Review №91

A very good friendly environment.

Ro
Review №92

Loved it

Ra
Review №93

Not so fast delivery

Ma
Review №94

Not A proper rest rooms for customers 😒

SA
Review №95

Too good.well behaviour from the representative, service also good.waiting room fully accommodate with ac.

Su
Review №96

So friendly atmosphere

Sr
Review №97

It was my 4th free service, when I booked over phone they told me to reach by 9 AM, but they opened only by 9.30 AM. If I had to go wait for half an hour, why should I book in advance. And now after reaching there they say vehicle cant be washed as their wash station has sime issues. They have promised a free wash later though. Overall, am not very satisfied with the service.

at
Review №98

Very pathetic experience.whatever the problem I asked them to rectify,they have not done that. Infact they have not even washed my scooty well.

Pa
Review №99

Its the only Honda service centre in the whole area...the service is good but the rate is little bit high

So
Review №100

Very good service center. Technician are very helpful and they are very careing while they service my bike.

Information
84 Photos
100 Comments
3.4 Rating
  • Address:Nandankanan Main Road Doltala Ganganagar Road, opposite Fortune City, Ganganagar, Madhyamgram, Kolkata, West Bengal 700132, India
Categories
  • Motorcycle repair shop
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
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