Very bad experience in the bank . The deputy manager herself don’t know anything regarding nps. I have no idea how she got promoted . She is useless in her work.Suggestion: To improve the customer satisfaction please arrange some training programme for the employees regarding product and process of the bank and standardise it across branches.
Very very pathetic. Phone no given is wrong. Its 14 years old phone no. People are facing huge problem to contact branch officials. Google doenot verify contact no. given by any website. People are tech savy but behave illetrately. They dojot visit bank website to find contact details.
Its situated opposite to bulls strength gym... It has most updated banking tools at disposal... Officials are very professional and does their work in time... However I have only visited the branch for credit card related issues but other services are robust as well... As its evident that one doesnt need to visit the branch as every banking operations can be done through their imobile app but in emergency cases also they provide good support...also their atm works fine....
Service very very very bad.
To be very honest this branch is like black spot on the face of ICICI bank.Worst customer service facility,Specifically from Loan closure team. Totally unprofessional behavior ultimately I had to conclude my work with help of customer care.Thanks,CA Swarnendu Mukherjee
Unprofessional behaviour in loan department
Hi i have been along time customer with icici bank and with this branch- though the bank branch is very good with overall helpful people, beware of some of the bank staff especially people who try to sell icici prudential and icici mutual funds policies. The relationship manager post is a joke here, and they will buy your trust and would lure you to invest which presumably will benefit them, NOT the customer. I had been through the same trap and now i am incurring huge losses just because i trusted them. Keep away from them. AVOID THIS BRANCH AT ALL COSTS- being a private bank one would assume that the bank is very professional. But starting from the manager to the insurance staff to the relationship manager will exhibit heights of unprofessionalism and unethical- to be precise even SBI, UBI and HDFC are way more professional and polished.
It has mainly ground floor for customer operation. Comfortable and stuff are very cooperative.
Just beside PWD Road, Sabedabagan bus stop. As the bank is on ground floor, lifts not required. Parking allowed in front of the bank
The famous dakhineswar kali mandir was situated on 15 minutes walking distance from there
A branch of icici bank at dunlop, ashokgarh
Its a good place for banking with ICICI staff
Always have to wait for sometime in the que...
Worst service
Useful ATM for withdrawal money.
Not Good..
Working always smoothly
Nice branch...
Good service.
Not so good
Good bank
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Good
Nice
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