Please dont rely on this brand, its a very very average brand with average quality of products which you can get in some other brands with some good quality of products. Please dont fall in prey of their after services gurantee , because they wont b available for the services as per your requirement, but will do only and if they feel like doing it and whenever they feel like doing it.Its has the most third class service centers across Kolkata , India ( specially the HOOGHLY Branch) they aint got any communication among themselves and always plays the blame game among themselves whenever there is some kind of service they need to provide for, so guys please Beaware of such brands.

My experience of Caps servicing is very poor. From the web I found a Caps Chimney Service centre in Jadavpur, Kolkata and I rang up. A person called in response to my phone call and examined the Chimney and said that a bearing was defective and was required to be replaced. When I told him to replace the bearing he said that I need to enter into an Annual Maintenance Contract with them. He collected a cheque for Rs 3500/= as the AMC charges for 3years and thereafter never turned up. He never answered my calls thereafter. The cheque was encashed within 2 days of giving it to him.

Total waste of money. Dont buy product specially kitchen chimney from CAPS INDIA. Service engineer are not well trained not helpful. During servicing and after warranty you will get the real image of them

Worst after sale service delivery.Ill mannered professional. I suggest never buy their product, if you need a after sale servicing.they actually dont know what their staffs are doing with customer.

Communication gap in between sales and office staff. Cant fulfils their comments. Bad experience with caps.

Awesome place

Not bad