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Quadra Medical Services Pvt Ltd - New Unit
53, Hazra Rd, Dover Terrace, Ballygunge, Kolkata, West Bengal 700019, India
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So
Review №1

Doctors are just superb but receptionist & other management is not that much professional. Its took almost 1.5 hrs just to complete billing process. Online payment system machines available here are outdated.Good location & excellent doctors but below average receptionist.

So
Review №2

Its better before, nowadays its became a money chaser diagnostic centre. Query @ Reception dont expect them to greet you with smile. Always wanted to make their present report with tallying other old reports, which is quiet questionable.

Ja
Review №3

Where do I start....1. No social distancing measures at all. Just wear your mask and say a prayer.2. Registration desk staff are seemingly overburdened so dont expect much assistance.3. If you have taken a morning appointment, be prepared to skip lunch.....For multiple tests pls ensure that you have adequate phone data to watch K3G 3 times over before your turn comes up.

Ko
Review №4

Excellent diagnostic centre. All the stuffs are very gentle in behaviour. They take good care of patient.

Ch
Review №5

All said and done,medical history of a patient is not supposed to shared publicly.the reception/billing staff keep asking about the patients symptoms so loudly where everyone can hear it.tgey should be sensitive enough about the patients feelings and emotions.

An
Review №6

The variety of testing done under one roof is remarkable. But the way the receptionist and the billing staff treat and behave with the patient family members is extremely unruly and misbehaved. All the staff wants to do is make their work easy and harass the patient and family members by making them wait, charge abnormally, misguide at all step and then turn them down. A simple booking for test takes more than an hour to book waiting time separate. They just try to extract whatever money they want to and never educate patient family about running discounts. The staff is all about their own convenience and is not at all friendly or helpful towards patient family members.

Ta
Review №7

One of the best diagnostic centers of Kolkata for USG related services. But, during my last visit it was very crowded without maintaining any social distancing. Around 50 patients were waiting in a room for their tests to be done. Be very cautious of you visit there during Covid times.

So
Review №8

Today 16th Jul I went to book a medical test for tomorrow, one receptionist Subhajit Das misplaces my Dr. prescription..I guess he gave that to another ppl. No responsibility, no manners.And arguing and telling me to check my bag..

Ab
Review №9

I have going there for my wifes USG of pregnancy and Foetal echocardiography. Service is very good and report is accurate and best thing I see cleanliness and hygiene is very good. One house keeping staff all time stand at front of washroom and clean everytime when someone use. And at the time of USG they dont in hurry they take time and comfort patient. So I give six star service

Sh
Review №10

Very professional but attitude needs to be more polite has basic infrastructure issue

Ri
Review №11

For 4 tests, I have spent almost 4 hours sitting around... The staff is curt and rude and does not bother if you (the patient) has even eaten or not. Will not recommend and not even come back again. Waste of time.

Ta
Review №12

Highly disappointed about their management specifically about the number I have almost tried 200 times on all the mention number very no.always denotes with switch off 24*7 then finding no other option I have physical visited both the block of unit 1and 2 after the I find my doctor unit in 2 i requested several time the number is unavailable plz note done take take my offline appointment but they just ignore my statements saying that the only option is take appointment on call, Jst a waste of time and effort

Ra
Review №13

The staff members in the cardio department are very unprofessional with an indifferent behavior. They failed to realise that patients are individuals who are not as healthy as they are.

Su
Review №14

Too crowded in weekends. Staffs are cooperative.

Ta
Review №15

This facility is one of the finest in the city but they are terrible at time management. The staff give out wrong information and make patients wait for a long time unnecessarily. In my personal experience the staffs are uncooperative and unhelpful.

ma
Review №16

Poor service very bad they not respons calls whatsapp masg

Oi
Review №17

Waited for 64mins AFTER payment , for a SINGLE test that took 2mins ,after having booked timeslot for the same.The counter said , that the booked time slot is reporting time. I dont think a patient is supposed to wait OVER AN HOUR for a single test, under any circumstances; a senior citizen , nevertheless, to report to a private diagnostic centre!We also noticed, some people who came in later than us getting the tests done, before us.Counter never keeps change, expects you to pay the full amount (this happened twice, when we came for multiple tests).The counter, instead of offering change, offers you a DUE, as in, the money would stay due to you (patient) from Quadra, which you will receive when you come to collect the report. ( Mind you, that the report is available online, you have no compulsion to come to Quadra for routine test reports). So the patient will be forced to come to Quadra twice unnecessarily because the counter does not bother to keep change. (Afternoon, morning, irrespective of the time).Unprofessional place.Ps, notice the paid reviews are very different from the real ones.

ni
Review №18

Best one... amazing.. without any hesitation just go there for any kind of test there available🙂there behaviour was humble❤️❤️❤️MRI brain was done here for my mother and they guided all abcd so gently 😊😊Thank You so much Quadra

Dh
Review №19

Professional staff, prompt service. Nearby parking available though in house parking only for staff. Easily accessible from public transport as well.

Sh
Review №20

One of the best and reliable diagnostic centers in Kolkata. Have been getting all our family tests done from here in the past few years.

DI
Review №21

Its very good diagnostic center.

Sa
Review №22

Behavior of receptionist is very rudely. No social distance follow. Waiting area looks like store room. Online payment system is not good.Reports not delivery on time.

Su
Review №23

First of all there are two campuses and Google maps directed me to the wrong place where I was informed that the correct place was about a kilometer ahead.The crowd is a bit of a problem at the place considering these are covid times. Social distancing is hard to maintain in the cramped places specially in the waiting areas and the blood test areas. The blood test areas were cramped and claustrophobic. Also no clear designated waiting areas for people waiting for their companions to get their tests done. Apart from that liked the fact that everything happened smoothly and waiting time wasnt too much (unless you are waiting for usg to be done, which requires a full bladder and your companion suddenly have no urge to pee, like at all :D). The reports were promptly uploaded the next day after 6 on their website. That was pretty good. All in all, cramped quarters aside, good experience. Four stars from my side.

De
Review №24

Although this is a non govt organization, it quite crowdy almost in every business hours. Services are good and reports (and not the plates) are also available online. This place does have a parking slot which provide free parking for its patient.

Sa
Review №25

My USG done by Madhu madam...such a wonderful lady to guide me properly to take the reports correctly. Once again thank you Madam. They provide wonderful service also.

Ga
Review №26

They have good high end equipments. Thats the only thing good about it. They are unprofessional, arrogant and money suckers. I strongly suggest you to go elsewhere if you dont want to waste your money and time.

Su
Review №27

One of the best diagnostic services in Kolkata.doctors and staffs are very nice and friendly.but receptionists should be little more co operative.wash rooms and waiting halls are very clean.availability of drinking water also.there is parking space at road in front.

Im
Review №28

Very bad service they call pregenet patient 3hrs before after all patients diagnosis done then they do time taking diagnosis of waiting pregnent patient USG Anamoly whether patient is hungry or thirsty they dont bother .......Excess charges God knows what machine they keep better then CMRi and Birlas.......Marketing team of Quadra is superb they know how to make fear and fetch money from patient party

Ra
Review №29

Service very poor I am call repeated ly few day but no response other side

Bi
Review №30

Good quality diagnostic and health care , one of the prominent in kolkata in Hazra road . Easy to commute from Jatin Das metro by Auto . Reports are considered by other hospitals too .

So
Review №31

Its good. Major Medical test is done done here.Some of critical tests are not performed here.

Ar
Review №32

A place where one can rely on the test reports. Very good diagnostic center.

Bi
Review №33

I had come to this diagnostic center after reading the reviews and indeed had a very good experience. The staff members, the doctors are very friendly and polite. Proper, precise and accurate USG was done for me. You can also avail some great facilities like viewing the test report online from the site, provided you have the patient card given to you. Overall, their services are excellent and their behaviour is also nice.

De
Review №34

There is no time seduels. Management is very poor. Appointment was given at 10 am. And scan done at 1.30 pm.

So
Review №35

It provides a huge number of pathological and imaging tests. It provides home collection of blood samples and delivers reports at home if needed. Still now, I have not faced any problems with their reports. The costs are a bit on the higher side. The Quadra management should always keep the cost reasonable and within everyones range and limit. So that everyone can avail their services. The upper floors are very neat and clean. The ground floor reception has numerous mosquito. It should also be made neat and clean.

Sw
Review №36

Good environment

In
Review №37

Good place clean place

Am
Review №38

Efficient management of crowd and quick service for tests. Their reports are regarded as one of the most reliable in Kolkata, but what really amazed me is the organized manner in which they do business. From registration to the call for the test, took hardly 5-7 minutes. The reception was courteous, their instructions crisp and clear, both in person and over the call. They have sufficient people to serve you when you go for collecting the report, so no rush there as well. Overall a very satisfying experience

Ga
Review №39

Dont even think of going there. Staffs are unprofessional, untrained and rude. They dont value your time or money.

Ar
Review №40

Very professional and quick for medical tests!

Pr
Review №41

Mostly all diagnostics/tests are available under one roof. Quite a renowned name. Very reliable. Free parking available on the roadside,by availing the slip from the security guards.

SE
Review №42

A very popular destination for all types of diagnostic tests and imaging services, even critical tests are done here. Located on two places on Hazra road of south Kolkata, accessible from all parts of the state. Patients from distant places are regular visitors of the Medical centre. Rates are reasonable and within reach. Service excellent and customer friendly. Prior appointment is recommended.

pa
Review №43

Too slow service and rude behaviour towards people .Wrong information provided and last they informed that test cant be done on the said day.

Ga
Review №44

An extremely efficient diagonistic centre located near Hazra. One can get many medical tests done here including various scans. Doctors and support staff are decent and helpful. They also have a parking lot which adds to their service. Blood and other samples can also be collected by the on request. Reports can be accessed on their website.

BI
Review №45

It provides pathological and imaging tests. It is considered as one of the efficient pathological lab. Very crowded but efficient man-management make it comfortable. Online viewing of reports is an added advantage.

Sh
Review №46

Very neat and clean place. Well organized system. Well behaved staffs. Reception desk at ground floor. Different floors for different examination. Report delivery time is next day 7 pm to 8 pm. Afterwards 2pm to 8pm.

Dr
Review №47

Excellent Diagnostic Center in Kolkata. All kinds of Modern Medical Tests are available here with almost affordable price. Very good and cooperative Service and its Medical Report is accepted everywhere.The Employees are very polite and helpful. Each and every patients will be accompanied by its Employees till the completion of the Test/s.

Su
Review №48

One of the best medical centre of Kolkata. They are offering wide varieties of pathological tests at an justified price. The Doctors attached with institution are excellent in their professional field. The pathological assistants are also very capable.

Sa
Review №49

Very good place to conduct all the tests under one roof. Staff is also friendly and supportive. Got proper guidance. Waiting time is also less.

Bi
Review №50

It was a very good experience to be here. Infrastructure is uptodate in a well connected location. The takes due care about parking and provide free parking lot at road side.It is managed by good professionals, particularly front desk, reception are well mannered, shows sympathy to your sufferings.They initiated online booking facilities so you can avoid long waiting period for your test to be done.Good hygenic waiting arena for the companions to come.Billing is transparent but I cant say about the rates in compared to others.

Al
Review №51

One of the best centres in Kolkata to get medical tests done. The centre is very clean and hygienically maintained. Well-behaved staff and reports are delivered on time too. One can also view their reports online without having to go to collect the reports physically. Reports are accurate and reliable too.

Gi
Review №52

I went this morning...this is one of the best diagnostic centre I have seen....all staff are good...I got all the tests done in one day....blood test...urine test...and ct scan....and I got all the test report in the same day .....thanks

Ha
Review №53

Renowned and best facilities available for any kind of medical tests. Although we took an appointment two days before the test, still had to wait for 2 hours. Was told by the staff that you have to wait for 2 hours. Advise before visiting be prepared to wait for 2 hours. The security guard did not allow me to charge my cellphone which was very low on battery. Though the plug point was just next to me in the sitting area on the 4th floor. The plug point was not used for any medical equipment nor by an employee. The building is just next to the road so parking is a big issue. Parking was free on the road thanks to the security guard at the main entrance he gave us a parking slip.If you think my review is of help kindly click on like. Thanks!

Ro
Review №54

Good service.

So
Review №55

Unprofessional staff. Wrong information provided when needed in urgency. Had to rush to other place due to their misguidance. At 11th hour informed that test cant be done on the said day.

Su
Review №56

Genuine and reliable place for diagnosis,well behaved Dr. and staffs. Tests are also pocket friendly than others.

Sh
Review №57

Undoubtedly, one of the best diagnostics centre in Kolkata. The medical staffs and the doctors are interactive and friendly. Medical equipments are modern and health reports are delivered on the same day between 7-8pm or as per their schedule.

Ta
Review №58

#Quadra is a name of trusted #diagnostic in Kolkata. I prefer Quadra for diagnosis when I go India for medical check up.#Quadra is going digital. After registering, they post your medical taste report online and logging in you can access from anywhere which I really appreciate. Quadra has mobile apps even.Sometimes when there is big crowd , you need to keep waiting in the same queue of local people. Whereas, we tourists time is so limited and saving an hour is opportunity to roam , visit places or shopping. #Quadra management can think of a special desk for foreigners.They accept credit card and indian rupees only.

Bi
Review №59

Very good.. Well maintained. Good time management. Good doctors and stuff as well. And finally reports are Trustable..

Bi
Review №60

One of famous pathological labs in South Kolkata.They provide Very good service. Staffs behaviour is also very polite.. you can go there from Hazra more by auto easily...

As
Review №61

Good place for diagnostic. Floors are neat & clean. Rates are bit high. Facilities are very good. Car parking facility available. Home collection is also available.

Ga
Review №62

Good

Su
Review №63

Very quick service and genuine report. Doctors are highly educated and helpful. The main point is this hospital makes a reasonable bill, not like other hospitals

Su
Review №64

Fantastic place

Dw
Review №65

Excellent diagnostics laboratory, centrally located. Massive numbers of patients are being managed smoothly, and the centre is equipped with latest machines. Reasonably clean and hygiene-conscious environment.

so
Review №66

Very satisfied with their service..diagnostic tests are carried out smoothly..staffs are polite and very efficient.. keep up the good work..

De
Review №67

High end medical diagnostic centre. A little high priced, yet outstanding in terms of performance and innovative medical diagnostic system.A must visit place for all critical medical patients.Statutory Warning: Medical Insurance is very important.

su
Review №68

Very bad service and wrong information...No one knowledgeable person...Test price wrong information and patient harassment...very very bad experience

Ga
Review №69

One of the few well managed diagnostic centre I have come across..staff is very cooperative and overall I recommend this centre to all...they have two centres in Kolkata just ensure you clarify which centre offers which tests etc and go there accordingly...very hygienic centre and take care of Sr.citizen patients ...kudos to team and Management

S
Review №70

Excellent diagnostic services in Kolkata. Literally all facilities available under one roof. Complete peace of mind. Staffs are very well behaved & helpful.

Hr
Review №71

This is a very good testing center. The quality of the x ray and scan is world standard. Few technicians are of high quality deliverables. But the counter is over crowded with staff.

PA
Review №72

Good location & have facility of varieties of tests. Service is slow , usually delays 1 + hrs from original appointment time in most of the cases. A lot of employees, always talking to each other before patients even during the test.

Su
Review №73

Quick response on the basis of first come first serve. Quite costly among different diagnostic centres. Facilities are good,neat and clean.

Ra
Review №74

I get good service from Quardra. And thay have on call booking facility. So overall experience is good. If you looking for good medical centre this place for you. But so costly.

Sa
Review №75

Very nice medical test facilities available here. Their behaviour was also very good. Any one who want to medical test there, they can go there.

Ra
Review №76

This is very good professionally managed pathology center of kolkata these days. Very reliable centre. Almost all kind of payhology test and imaging facility is available here. They have two different centre in some distance apart. The location what google indicates is not the location where test are getting done. So most of the time people after parking the car etc again has to go to new location. So something needs to be done on this. Parking is a huge problem.

Dr
Review №77

Good place for patient at affordable rates. Doctor is extremely knowledgeable and caring . My fathers biopsy was done in here . Satisfied.

KA
Review №78

Nicely managed. They have advanced machine for the purpose of various investigations. This is a disciplined and professionally managed unit.

Ma
Review №79

This is now one of the best pathology centers in Kolkata. People are helpful. They answers all inquiries over phone.

SA
Review №80

Ok

Su
Review №81

As per my opinion, the best medical imaging centre in Kolkata, in affordable price. Well managed. I regularly visit there for all my family members.

jo
Review №82

When you need one stop diagnostics solution. Most reliable in this part of the country. Best possible radiology ( CT , MR , USG , X Ray .. ) and pathology service. Also having facility for Nuclear Medicine.

Vi
Review №83

Very professionally run diagnostic centre. Centrally located where wide range of medical tests can be performed.

DE
Review №84

This is a medical diagnostic centre, situated conveniently on the main road.Almost all types of major diagnosis are done here at reasonable cost.The behaviour of the staffs are patient-friendly.The day-to-day functioning of the centre seemed to be very systematic.The place is air-conditioned and very neat and clean.The only negative side of this centre is that there is not enough seating place for the patients and their companions in the waiting area.

Jy
Review №85

Should have given 5 Star. Wish they maintain ed the time. However the staff was cordial and the facilities were clean

Vi
Review №86

Well known diagnostic centre. Well behaved and cooperative staff. Reports are available online within 24 hours.

Sa
Review №87

Fast service and adequate staff floor manager need to assist guest generously.

Tu
Review №88

The place is crowdy but you can done here various type of medical tests under one roof. Some time waiting time is long need to be little patience. XRay , ECG, Blood Test, USG, CT Scan those type of tests you can do here. Charges are little higher but result is accurate.

Ar
Review №89

One of the new yet reputed pathological laboratories in kolkata. It is trusted by doctors most of the time, so it can generally be called reliable. Most of the tests need appointment and Doctors prescription, so always remember to do that beforehand. Waiting time can be long too, specially for USG and other complicated tests. General blood tests do not take much time compared to others

Bi
Review №90

Well maintained, staffs are cooperative, nicely taken care of all patients. Overall excellent place.

Sa
Review №91

Medical services and diagnosis. Their reports are quite accurate. Good service. Well behaved staffs. Economicals compared to others. On time delivery of reports. They also do home pickup and go door to door to pick the samples for test. They charge extra for that and charges vary. But their staffs are punctual and well mannered and behaved. They are quite knowledgeable about the job they are doing. They have special discounts for the senior citizens. They accept both card asb cash payment. Some of the reports are delivered on the same day. Its situated near ballygunge phari and one in Hazra road near National high school for boys. Ballygunge phari is the new one.

pa
Review №92

Friendly staff..well equipped with all pathological needs under one roof

an
Review №93

Went to collect blood report in the evening. The lady sitting there was busy typing something on her phone despite telling her that i have to hurry to the docs chamber with the report. Had to wait 30 mins. The two women in the counter we giggling and chatting away. The servives in the morning time is very good no doubt. But evening time its pathetic, especially the women inattentive, indifferent. Either they are giggling or discussing about their marital life...in laws... Or bitching about other staffs.

Ra
Review №94

Quality of testing is excellent specially ultrasound and radiology, but the ground floor waiting room though air-conditioned is full of mosquitoes and parking your car is real problem. So I rated 4 star.

Pr
Review №95

Its a renowned diagnostic centre but I found patient care and staff behaviour to be very poor.

Tr
Review №96

Centering around Ballygunge Phari, this place can be accessed from Park Circus, Ballygunge Circular Road, Broad Street, Bondel, Gariahat and Hazra.It offers almost every medical tests under one roof.The cost of the tests are reasonable and the quality of the test is reliable and accurate.One can make a call during the working hours and ask them of the medical tests that are done here.

Md
Review №97

Good reputed medical service centre

Bi
Review №98

Probably one of the best places in Kolkata to get your diagnosis done. We went there for pet scan for one of our relative.

Ab
Review №99

Satisfied with the clinical tests carried out here for my wife. One of the trusted institutions carrying out most of the clinical tests properly

Ye
Review №100

Good service but not so good staffs behavior

Information
82 Photos
100 Comments
3.8 Rating
  • Address:53, Hazra Rd, Dover Terrace, Ballygunge, Kolkata, West Bengal 700019, India
  • Site:https://quadradiagnostics.com/
Categories
  • Diagnostic center
Working hours
  • Monday:8AM–8PM
  • Tuesday:8AM–2PM
  • Wednesday:8AM–8PM
  • Thursday:8AM–8PM
  • Friday:8AM–8PM
  • Saturday:8AM–8PM
  • Sunday:8AM–8PM
Accessibility
  • Wheelchair accessible entrance:Yes
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