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Royal Enfield Showroom
Door No, 513, Krishnanagar Rd, Helabattala, Barasat, Kolkata, West Bengal 700125, India
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Pr
Review №1

The showroom is somewhat good but not the staff. I visited recently and none of them are following any covid protocols, no one is wearing masks even when there are visitors/customers inside the showroom.

sh
Review №2

Nice and really supportive experience. Especially Mr. Amit thank you very much for all the support

Bh
Review №3

Well the staff is sometimes good and sometimes arrogant. Otherwise, they help and I got delivery of my bike on time.

Pr
Review №4

Royal Enfield is one of the favourite one. This showroom collection and services create a high level in customer mind.Every areas asper right professional level.

Ji
Review №5

Awesome behaviour from stuffs,They seems polite to everyone as far i personally visualise.Sanitized and well decorated !!

Su
Review №6

Amit saha you are Awesome.Amit saha is a very humble and polite person.Please consult with him before visiting this showroom.

So
Review №7

Poorest customer service.. communication gap between customer and staff.. except 1 or 2, staffs are too reluctant..

sa
Review №8

Helpful people work there. I had a good experience.

Pr
Review №9

Truth to tell, Country Motors, Barasat according to my impression is the most cordial and customer friendly (ROYAL ENFIELD) motorcycle showroom I have ever visited. The manager Mr. Prasanta Das is an empathetic person and a gentleman in true sense of the term. The sales personnels there are quite friendly and are always prepared to extend their helping hands even at your smallest requirement. I would especially like to mention the name of Mr. Amit Saha whom I found to be an outstanding sales personnel with a dashing, yet delightful approach. I also found their service centre to be quite cooperative and technically accomplished. Looking forward to a consistently delightful journey with them along with my METEOR 350......

Dw
Review №10

Good people ,but some are always busy with their phone.

Su
Review №11

Too much slow work. It is to learn from them how to keep people waiting at least two hour for a five minute job.

AN
Review №12

I am very satisfied with country motors barasat. Recently I got delivery of my Meteor 350 Supernova. Though there was a long waiting period but it is same all over the country regarding Meteor. specially Ill mention the name of Mr. Amit Saha, a very decent guy, very polite and smart behaviour. His customer relationship handling is very highly appreciable. I really liked the positive approach of the guy. He delivered my bike with utmost satisfaction and responded my every query. God bless👍👍

Su
Review №13

Made a sudden search on Google to know the nearest RE showroom and called up. Asked the person (who was on the other side) that I am thinking to have one of my childhood dreams, he asked me to come to the shop and meet him. So I went there and came back home with my Classic 350 (Chrome).People often say that to get a RE motorbike you have to wait for a certain time so that the desire can grow a little bit more. Because Royal Enfield is not only a brand, it is more of a sentiment.Thank you Amit (Mr. Amit Saha, Sales representative of RE motorbikes) for making the process so smooth and achieve my dream in a couple of hours only.

Ji
Review №14

Good collection and good cooperative people with proper skills.

Sa
Review №15

They are good except 2-3 staff.

Su
Review №16

Their behave is really good before selling a bike after that you are no one to them.Bought new royal Enfield Stander 350es Regal Red on 20th September 2020.This showroom delivered me the brand new bike with a major defect and moreover it was unobserved by them. They dont let you do a test drive at the time of delivery because you get to know the problem with your bike which they did not want. After taking a ride (very next day) I came to know there was a major issue with the disc brake. I got an accident on road due to a disc lock (confirmed by ROAD side assistance). I called the showroom about this problem but they blame me for the accident and told me that I cant ride a bike, it was my fault, not the bike. BY no option RSA (roadside assistance) take the bike to the service center and it takes more than a half-hour to repair. It was really annoying and unexpected. Its beyond my imagination, after paying 1.67lakhs how could this showroom deliver a defective bike to a customer??FORGET about any compensation.I never recommend you this showroom. Dont make the same mistake I did.

pr
Review №17

Most efficient customer service.

pa
Review №18

Royal enfeild showroom for howrah.. its includes service centre as well!!!! Ask for sourav he is a cool person there.

Sꪊ
Review №19

The place is very good . Gentle behavior

Vi
Review №20

I have purchased Meteor from this show but they didnt delivered the bike in proper way..forget about delivery ceremony..they didnt even cleaned the bike..Worst experience...

PR
Review №21

All the staff of the barasat showroom is very good. Very polite and respectful behaviour, thanks .Amit is the great person for helping me the right decision.I recommended to visit Barasat ,Royel Enfield Showroom. Thank you Country Motor. 👍

In
Review №22

A big shout out to country motors, got my first Enfield from here, had a great experience buying from Country Motors, I would recommend everyone whoever reading my review, and make contact with Amit da, he is your man for the job, ask for him whenever you are there,

As
Review №23

Good showroom 🔆🔆

NI
Review №24

Very good and customer friendly showroom.Specially the Store manager Mr. Sourav he is a genuine and great human being. Helpful too. My father was very happy with his behaviour. Need more people like him.

ar
Review №25

I GIVE 5 STAR FOR THEIR HUGE COLLECTION OF BIKES AND THEY ALLOT MY BIKE WITHIN TWO DAYS AFTER MY BOOKING,FINANCE PROCESS IS ALSO ON SPOT AND SWIFT.BUT THERE IS NO PHOTO SESSION FOR ME,AS I SEE IN SOCIAL SITES OR ARCHIVES OF ALL ROYAL ENFIELD SHOWROOM,WHICH I FEEL DISRESPECTED BY THEM,I FEEL REALLY DOWNGRADED AND ALSO DISAPPOINTED.

RA
Review №26

Wonderful Showroom in Barasat

In
Review №27

I have purchased Classic from here.... Every one of them very well behaved, Arup and Sourav da specially take care about all the thing from my booking to delivery.. Thanks for your effort guyz. I should recommend this showroom who are located nearby barasat

Ra
Review №28

Very good.

Ro
Review №29

Very much negative behaviour with security and staff .Rules changes according to their staffs.Rules to be same for the all..Grass is even Not green from the other sides.Never ever visit this showrooms..please visit other showroom if u dnt want to hurt yoursef..

Ta
Review №30

Best behavior by stuffs and delivery is really fast.

za
Review №31

It has been an overwhelming experience since the Day of booking till the delivery date. The response from the employees are great and precisely to the point. Specifically the employee (Manisha Dey) deserves the whole credit,the way she dealt my queries and problems is truly commendable. Kudos to all the employees for maintaining such an appreciable environment even through this pandemic situation. Thank you very much. All the best.

Ar
Review №32

The amicable environment of this showroom makes infrangible bond with customers. Specially Amit Saha, who accomplishes his job accurately and timely fulfilling the quarries raised by me time to time and his excellency and promptness have elevated the showroom to the next level..

Ra
Review №33

Outstanding service by my Claasic 350.. yesterday got a mileage of 43km/L ... tested in a long drive.. just amazing outcome

KB
Review №34

Very good Showroom special Amit Saha he is a genuine and good behavior Thanks for Amit Saha

Si
Review №35

Splendid store.. bought my ride from here.. now bikes are much more easy available.. i had to wait a little for mine that time.. servicing is reliable.. but you need to keep time in your hand while servicing.. because heavy rush comes every day(specially week ends).. once you come with your bike its made better without any doubt..

Di
Review №36

I am very happy for the customer service and assistance from Amit Saha, He is very helpful and give me the all information about my all required documents and my bike.I have got my no within 20 days.

Ra
Review №37

Extremely poor service provided by country Royal Enfield showroom Barasat Kolkata..behaviour of staff and even the gatekeeper also is very bad..not even provide a face mask...I’m very disappointed..

so
Review №38

Bought new royal Enfield 350es jet black on 20th september 2020.The sales managers saurav and amit both were too good with their services and commitments but the main issue was with the dealer of the showroom.While booking the bike I asked for a helmet which was not included with the total price of this bike but the dealer assured me that he will provide that helmet at the time of the bike deliverey.But at the time of the delivery when I asked for the helmet,he totally denied his commitment related to the Helmet.Coming to the 2nd point this showroom delivered me the brand new bike with a major defect and moreover it was unobserved by them.After full payment at the time of taking a test ride I came to know(within an hour) there was a major issue with disc break.Being modest I didnt even ask for a replacement but instead of taking initiative the sales manager Saurav told me to take the bike to service centre ....It was really annoying and unexpected. Its beyond my imagination, after paying 1.75lakhs how could this showroom deliver defective bike to a customer??After all these when I have asked for a compensation for the inconvenience and harrasment I have faced, they refused to cooperate in any way..Henceforth Ill think 1000 times before recommending this showroom to any one.Regards,Souvik Dutta

sh
Review №39

Very unprofessional attitude

So
Review №40

Very bad showroom experience, they will charge high for everything and not respond after getting your hard earn money,,, the mentality of people who work here is very pathetic. ignore is the best option

Ra
Review №41

WORST ever Royal Enfield showroom i ever visited. Behaviour of the Security person is very bad, they dont even know that how to talk with the customer.Their is no place to park your vehicle in front of the showroom.I would never recommand for this show room.Thanks,[email protected]

SU
Review №42

1day agoGood for royal enfield two Wheller.Sales representatives are good but no discound, no complementary goods, not even a good key ring. So actual rating from end is 6.5🤣 out of 5.

SU
Review №43

Staffs behave like as landlord.

Su
Review №44

The worst ever Royal Enfield showroom i ever visited. Behaviour of the Security person is very bad, they dont even know that how to talk with the customer, and not only that sales persons also give wrong information about the accessibility of the showroom. Their is no place to park your vehicle in front of the showroom. I also complained to their higher authority about this behavior.

Ni
Review №45

Heaven for Enfield lovers

At
Review №46

Very good service by amit saha

Ä
Review №47

Just woow

Su
Review №48

Bike delivary result very poor.i booked classic 350 pure black at 29.06.2020 but till now no delivary ...

So
Review №49

Charming. Passionate. Varied. Energetic. Quality. 8/10. Staff behaviour and detailed stuff unknown.

ma
Review №50

They to much helpfull.i am satisfied

pr
Review №51

Dont even think about of buying Bullet from this Showroom , they dont even provide test ride . Very poor behaviour with customer and also dont expect good after sale service . It will be better if you visit another RE Showroom .

Ra
Review №52

Vv good

um
Review №53

Royal Enfield show room bara saat

Ka
Review №54

If anyone wants to purchase their RE machines then definitely they can go for it, however please do not expect any preferences from RE executives from the showroom. As they will treat you as King at the time of purchasing of your RE, after that they will deny with their promises.#poor_attitude @Prasant Motors executives.

Sa
Review №55

This is the only Royal Enfield Showroom in the whole area. They have almost every model of Royal Enfield as well as Royal Enfield toy, shirt, shoe etc. But communication skills could be better.

Ti
Review №56

Doesnt keep their words. Behaviour is questionable.Very unprofessional.

Sa
Review №57

The worst show room.Their behaviour is very bad and rude also.Dont buy bykes from this showroom.

So
Review №58

Not good,after you got the bike,they just avoide you, i buy 350x now 1month runing but i didnt get my number plate..when i call them,they just avoide it..

Tu
Review №59

The workshop location is very good. They have all trained mechanic with well behaved staff..Happy with the service center😊😊

Ti
Review №60

Worst staff, doesnt receive call, shows attitude too much even after full payment is done and delaying in delivering. Very unprofessional.

As
Review №61

This is the best Royal Enfield Showroom at Barasat. This is located near Helabottola More. Many people visit this place for their favorite bikes buying. I also love such a beautiful showroom. One day me with my friends visited this awesome place and saw many stocked bikes.

Sa
Review №62

Its a very good well equipped showroom with some nice people to serve their customer with a warm smile and all possible answers for all types of queries..The interior decoration and the varieties model of enfield 2 wheelers helps here to feel that charm for Royal Enfield which is a tradition now.

SO
Review №63

Good

Su
Review №64

Good aftersales communication... in terms of getting ur number, rc, insurance they are really helpful and prompt ... but these guys should look into their sales guys knowledge about the particular bike....

LO
Review №65

A proper Royal Enfield showroom . Retro look with lots of beasts inside the showroom as well as outside..!!

Su
Review №66

I am giving 1 star, they deserve ZERO. 1. They only concerned about their selling of bikes and parts, staffs will misguide you if you dont have too much knowledge of inner parts. Ridiculous service.

De
Review №67

I bought Royal Enfield Thunderbird 500 on 28th July, 2019. The staffs behaviour while buying the motorcycle is really great but once you finish buying they behave as if they doesnt recognise you. I am yet to receive my Service Book and they are saying they can only give it when Thunderbird 500 stock is replenished. Also they write urgent in every motorcycle file but pay the tax after 20 - 25 days which delays registration.

Su
Review №68

Nicr

Pr
Review №69

Great staff, they are so much helpful for customers.

TA
Review №70

All services are very good. Everything is done.

Mi
Review №71

Its in checkpost.. In front of kamala village.. Barasat

so
Review №72

I was book classic 350 in 11.6.20 but till now is not delivered

Sa
Review №73

Nice and hospitable environment apart from vintage and modern era Enfields

Ka
Review №74

Very beautiful. Ikes

SI
Review №75

Royal Enfield two whellers showroom at Barasat. Name the country motors near at helabottolla. A few kind of merchendise also sold here along with bike.

Ta
Review №76

It was a fantastic experience to be a part of launching Program of Interceptor 650 at Country Motors, Barasat .

jy
Review №77

This place is for bike lover. You will get all royal Enfield latest model here. So please come and check here..

An
Review №78

Awesome variants. Customisation also provided.

De
Review №79

Short on space but the decor and looks are universal😄

Ba
Review №80

This showroom ( the country motors) is located near hela bottola, NH 34 , Barasat, North 24 parganas. Employees are customer friendly and provide good service.

th
Review №81

Quite Nice area actually. Good for everyone.

Pr
Review №82

Bad service

ba
Review №83

This place is very unprofessional. Doesn’t accept American Express. Absolutely horrible. Needs to learn how to make a sale.

VL
Review №84

Very good and well behavioral staffs..

ra
Review №85

Royal Enfield Showroom. Big Store.Royal Enfiled all bike are available here.

बि
Review №86

Sales is ok but after sales service is not satisfactory.You need to keep on knocking for days then also no proper solution is provided.

Am
Review №87

Very appropriate and delightful showroom and Service Centre of Indias prestigious Motorcycle Royal Enfield. Showroom is located in the centre point of Barasat (District town of North 24 Parganas, West Bengal). Parking space available in front of Showroom and located on Highway

Pi
Review №88

Good stuff behavior, and warm welcoming

Sa
Review №89

Very friendly behavior , all types of bullets available here , come and buy your dream bike from here

In
Review №90

The service centre staff is not good,they are learner not experienced, there are some cheap quality service man who just know how to change the mobil and clean air filter, after 4 th times servicing of my Thunderbird 350 they can not fix the tappet sound coming from the engine respectively. If you want to service properly go Austin Royal Enfield Service Centre and feel the service quality. They are so experienced and manger behaviour is very pleasant.

Sh
Review №91

M an Enfield rider I love Enfield ND the showroom is awesome the staffs are too good ND cooperative

KA
Review №92

ITS A NICE PLACE AND SPECIALLY THAT MAN SUROJIT IS A NICE GUY ALSO CARING . I PREFERRED TO GIVE 10 ON 10 ON THIS SHOWROOM ,GOD BLESS YOU THE COUNTRY MOTORS BARASAT.

bi
Review №93

It is well equipped enfild showroom

Di
Review №94

Nice experience.

Su
Review №95

Tried 1st and 2nd free service for classic 350 very disappointing and negative approach of employees of service centre They only asked me any problems related to bike I said no they simply washed it and they forced me to buy lub bottles of two costing 400 and they started lub the chains from my paid lub cans.very pathetic service not to go this service centres next each free service they used to change air filter I dont think there is serious need of doing this.. totally in educated engineers just try to sell thingsAgain tried my luck after 28000 Kms of riding ,no such improvement found again pitching for spare parts which usually dont required.snail pace servicing done got my bike at 1;00 am as mine was the first bike to start the servicing at 9:30 amNot much change

Pr
Review №96

THE COUNTRY MOTORS Barasat Very Bad experienced.The service centre staff is not good.there are some cheap quality service man.Service center staffs behavior is very much unprofessional. They even dont know how to talk with a person.

Su
Review №97

Vintage place. Great place to be in..

Ni
Review №98

Need cleanliness and better sitting arrangements.

Sa
Review №99

Very good behaviour and great collection..

So
Review №100

Well located with enough space inside the showroom. Ample space for parking available in front of the showroom.

Information
100 Photos
100 Comments
3.6 Rating
  • Address:Door No, 513, Krishnanagar Rd, Helabattala, Barasat, Kolkata, West Bengal 700125, India
  • Site:https://www.royalenfield.com
  • Phone:+91 91676 46024
Categories
  • Motorcycle shop
Working hours
  • Monday:10AM–7:30PM
  • Tuesday:10AM–7:30PM
  • Wednesday:10AM–7:30PM
  • Thursday:10AM–7:30PM
  • Friday:10AM–7:30PM
  • Saturday:10AM–7:30PM
  • Sunday:10AM–7:30PM
Service options
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:No
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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