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MI Service Center Lalkhuti 24P (Infotel)
80, 58B, East Ghosh Para Road, Lalkuthi, Kolkata, West Bengal 700120, India
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T3
Review №1

I went to change my phone battery there,they told me we will change it but may be ur data will be deleted ,we will not take any guarantee for that..i dont understand why its delete data while changing battery..all are useless people here..i change my battery from local store then they guarantee it nothing will be deleted n they did it..Local Store Is More Good Then This...

RA
Review №2

I will recommend you if your warranty period has expired, dont think to go there.First thing yesterday I went there with my friend for resmi y3 battery change, battery price is 799/- but finally I paid 1562.30/- .Fees break down are as below:19%+19% gst350/- service charge19*4 back cover adhesive price + gst99/- cableFinally they took the above mentioned price. Before that I replace a local battery in my nearby shop he took only 450/- including each and everything.This is a part.Another part is,First you have to wait few minutes before enter the shop , thats only for first time entry.Then when you finally discuss with them about the problem again you have to wait more than 1.30 hrs outside the room below the sun.Thay had not arranged any sitting option for the waiting people.

Vi
Review №3

Very nice place and they provide us a good service good communication. Youd love to go there. When you go there then you can understand that why i tell you to go to there.

Th
Review №4

Its and contains information from the following URL Adobe logo Acrobat to me and the other day and night and we will have the same to the best companion of the day of the day of the day of the day of the day of the day of the day of schools and universities and institutions in the end those students ko aap ke sath me suffer krenge to be in touch nhi hai to use nhi hai to vah apane ghar ke pas ek din pahle gya to jhagda hua hai vah apane aap men hi nhi ho gai thi lekin ab yah dekhna hai to use par call girl or aunty ki nhi h pr control and prevention of the day of the day of schools and universities and institutions in the ground that you can visit the biggest and best wishes and thanks again a few more questions to

Ke
Review №5

Very well behaved staff. Located behind hp petrol pamp you can see from road. Very quick service. I went to exchange an earph and got exchanged by 25mins only. Thank you mi

Ga
Review №6

My mobile battery was discharging quickly. They replaced the battery after taking charge. But the problem is still continuing. Battery performance is found bad again. I am charging my phone frequently in a day. They have given me a worst product.(Moharana)

Ad
Review №7

Nice maintainance & behaviour. Fast work with good response.

SA
Review №8

They always give wrong information and service charge is so high.Hence your phone need a parts with pricing Rs.300/ there service charges is Rs. 450/.Better you go to other local mechanic.

De
Review №9

MI service centre. staffs are well behaved.

Bi
Review №10

Barrackpore lalkuthi MI service centre is one of the best service centre.

Pr
Review №11

Amazing service....3 no counter assistant is pretty good.

De
Review №12

Very polite behaviour & quick service .

Am
Review №13

Quick and fast service...staff behaviour is also good...hate2wait token facility available here...

Ay
Review №14

Customer service staffs are friendly and quite thorough in there work. But phone was repaired within 1 hours. But the place is hard to find. From Barrackpore railways station one must take a Toto or auto to find this place. It is near a petroleum pump. Overall my experience is very nice.

Ra
Review №15

Great service and behaviour. Solved my problem without any hassle.

Di
Review №16

Fast service and polite behaviour of staffs

Bh
Review №17

Mera MI 3S mobile warranty period ka Andar hai Mughar service centre walo ne is ka service nahi kiya

Bi
Review №18

Fine servicing and the girls as receptionist are very pretty 😜

Pa
Review №19

Truly Unprofessional... No information is given regarding the status of service request. While contacted, they often reject the calls and thereafter, the contact no is found switch off. Neither they listen to your request, if any nor provide any satisfactory answer. Interruption is found common when it comes to their service. If there is minus ⭐⭐⭐⭐⭐, I will give it to them. Total Harassment.. 😬

PA
Review №20

Very fast service and really good behavior of stuffs.

Av
Review №21

The keep you waiting nd unprofessional staff.

Av
Review №22

Nice behaviour customer care executive. They solve my problem so easily. Thank you sooo much

Bi
Review №23

It was a good place for the service centre. Its close from the near railway station. The bus stops are near as well. Its beside a petrol pump. Its open all day in a week except Sunday. The timing is 10:30 a.m. To 7 p.m.

ra
Review №24

Ive been there few times to get mobile repaired. They are very professional. They clearly communicate the problem, time to resolve the problem and charges.

Ai
Review №25

People say that mi service centers are not well behaved or their customers service is bad ! But honestly speaking its was not the case. The staffs were well behaved & humble. Now they have a new online appointment system(to avoid gathering, pandemic) according to that you have to scan a QR code for login to a link and then you can fill up a page where you have to give all the details (address, phone or accessories problem, phone number etc.) then they will call your name accordingly and then you will check in in the counter and has to do paperwork then they will take your phone for repairing. But it is not that they take significantly much time to service even small problems like battery replacement ! To mention that they also maintaining sanitization and social distancing in order to stop spreading of infection! Their service good enough !

RI
Review №26

Waited for atleast 2 hours horrible but service was cheap and quick

ab
Review №27

In the period of lockdown they are giving excellent service

Pr
Review №28

Cost price is to high from others Mi Service Centres..👎

Aa
Review №29

Well behaved staffs, satisfactory service provided , the place is well maintained and is tidy too.

Su
Review №30

Stuffs are good & politely behaviour

Sh
Review №31

Everything is fine except the service. Uk what, i had to a pay minn of 5 visits out ere after my phone got serviced to get the same thing fixed over nd over again but it still doesnt work properly. Oh ya 1 more thing @ the end of the day if u choose to pay by card they input ur card details manually, professionalism at its peak. 0:)

su
Review №32

Such good service .and employees are to good and good behaviour .and fast service

su
Review №33

Good and helpfull

De
Review №34

Good customer support, friendly behavior

De
Review №35

Employees are good and behaviour is excellent.

Di
Review №36

Waiting time is too much.

Bi
Review №37

Best customer service and good behaviour

PR
Review №38

There service are really bad they think that all public are fool. Dont go in this service centre.They are waiting there for cut you pocket. Just simple issue they told you have to change mother board. if I have choices I gave them minus rating...

Ku
Review №39

Well behaved and courteous staff... definitely well managed

Am
Review №40

I have pocof1 phone and I was facing issue with power on and cracked display problem. so I reached my nearest mi service center which is Gosh para road kolkata - Infotek and I repaired my phone their which cost me around 6665 rupees and I was served by probir gosh and they told me sub board needs and front cover display module E10 black needs to be changed so I agreed and I repaired my phone but after 2 days or 3 days I started facing mic problem which was not their before and for this I am struggling alot .I went 3 times thier but they are not ready to change it and saying this is network problem.At last I get fredap and feel like irritating going to mi service center which is in Gosh para road kolkata - Infotek and decided to rate service center and I request other caustomer not to visit this service center.Finally I decided to shift from mi phones to realme phones .

An
Review №41

Had an fantastic experience problem solved less then 2 hours .The place is goodStuffs are very friendly and helpfull .Best time to visit between 10.30-11am .

NA
Review №42

Service towards customer is very good and parts replacement is original and customer representative service is awesome but took much time to repairs overall 5 star from me

Su
Review №43

Behaviour of staff is good, office premises is clean, enough seating arrangement with physical distance.

Ar
Review №44

The worst service center ive ever seen,and one of the female staff is really doesnt know anything she do not inform me what is the ammount ive to pay and she was typed my phn no wrong so they could not call me...later i went to the service centre and they are said my bill is 3500+ how????...is this the way mi handling customers?...my new phn in the warranty period so why should i pay anything...worst experience ever today...i do not pay anything and i will take my phone tomorrow.

S
Review №45

Good experience. Very well trained, well behaved staff. Got my Mi A1 broken screen fixed in 3 hours. Bill was 3008 rupees with 90 days of warranty.

De
Review №46

If your phone is in warranty please visit any other center than this one.Reason: 1 poor analytical skills. What ever the problem is they will flash your device. I got there with my k20 pro. I was having some display issue . At first they made me wait for 2 hours .. didnt even opened the phone I can say and flashed it with the software and gave it back saying that the issue was fixed. I examined the phone and the issue was still there. Then they said that I have to submit the phone. I did. After 5 days I followed up and was told that there is a part that needs to be changed. They have ordered the needed part and delivery will be late due to COVID . Then after 14 days I got my phone back. However while receiving they said no part were replaced. We reassembled the phone and the issue got fixed. I checked the issue didnt appear during receiving time. But after 1 day of using the same issue appeared again .. Due to COVID and work pressure and their token system and all I wasnt able to reach to the service center that week. And wasnt even using the phone for those days .. today I visited them. They made me wait for 4 hours . Then came up with this the phone has been damaged by liquid . Motherboard needs to be changed . 16k will be the charges.So my questions are:1. Where was the liquid damage when I got the phone to them at the first place?2. Why I was told that some part needs to be changed to resolve the isse and then return my phone after just reassembling it.3.at the first place you couldnt find the liquid damage even after keeping the phone for 14 days.4. Even if I assume that there was a liquid damage second time . How come the issue is the same before liquid damage and after liquid damage?According to me the conclusion: poor skilled technicians doing this: whatever the issue flash the phone first. If not fixed. Open it up and try to understand. If you cant understand tell them there is physical/ liquid damage motherboard needs to be changed and its out of warranty.Note* I can also turn the paper red by dripping a drop on it.

So
Review №47

Good place..

Su
Review №48

My soundbar got damaged within 3 months since purchase. I contacted MI and they told me to get to the nearest MI service centre and they sent link for this showroom. So, I went and they were helpful and nice. Service showroom was also good with basic amenities needed for a showroom. To my surprise, they had one MI bar, so they just exchanged. And it was all done within 20-25minutes. And,all other people also seemingly getting their repairs very quickly unless spare part is unavailable. So, big thumbs up to Barrackpore MI service centre.

De
Review №49

Wrong phone number provided, please update right one

Ro
Review №50

Good only in warranty period

sa
Review №51

Quick and prompt service

SH
Review №52

Staffs are very much friendly and courteous.They listen to your problems with patience.I find them very helpful.But the waiting time was quite longer and due to that,a huge crowd was formed inside that small space of service centre which is quite dangerous during this pandemic situation!!According to my opinion,they should indulge much more representatives to reduce that waiting time!!

Sa
Review №53

Helpful customer service, the premise is kept clean.

Sw
Review №54

There is head of the service cntr attitudes like a Boss.. go to the service cntr and treat him like a boss... And he solve ur.prblm immediately..

kr
Review №55

Help full

ab
Review №56

Very good

An
Review №57

The service is very good. All the staffs are friendly and helpful.

Th
Review №58

Horrible experiene, this staffs servies quality is not so sound ,mis management full of awkwardness 😡😡😡😡 , cadualities at this pandemic situation

01
Review №59

Total customer satisfaction service. First Come First Serve basis. Theres a waiting area. My friend had a battery issue in his phone, they solved it within 2 hours(given that there were many more customers). They were friendly too.

Pa
Review №60

Good behaviour.Very good.

Md
Review №61

Good working experience and very fast

Su
Review №62

Good service! Before go to there please book appointment online.

বা
Review №63

My experience is bad

Su
Review №64

Verry bad recpact for manager...Service are Soo bad...

ku
Review №65

Better experience to mi service center...

Ni
Review №66

Staff are politely

Ti
Review №67

Great service & well behave

Pr
Review №68

Worst service center ever. I am here now from last 2 days back to back. Theyre very lazy. Till I am here & I dont know anything about my phone. It was possessing for checking from last 2 days 😂😂😂😂😂

Ba
Review №69

Mi store services are very fast.

Ab
Review №70

Service was great ... Behaviour towards customers was good.

PA
Review №71

Very very prompt service. Well behaved staffs with good dealings. Highly recommended.

Ki
Review №72

Behaviour is good

Ma
Review №73

Not satisfied with the service, staffs are not helpfull, everything is costly, overall what can we expect from a chinese company

Ri
Review №74

Everyone, thinking of going to this place, I want to let you know all of you that you have to book an online appoinment seven days prior to your visit. Otherwise you will not get a chance to get your device repaired.

So
Review №75

Good service

Ni
Review №76

Extremely good and professional staff, quick service, through the service charge was high but satisfied with the over all process. It took only 1 hour to get my phones screen replaced. One more issue it is situated on road side but cant be seen since it is located at the corner, best way to find the place: located at extremely left of the petrol pump.

De
Review №77

The system is nice,but its time taking.I went there to upgrade my phone,I waited for 2 hours till my turn comes and they took it and kept it for 6-8 hours. Seriously? I mean who takes this much time to just upgrade a phone......but overall its nice

Ab
Review №78

Very nice service. Staffs are coprative.

Su
Review №79

Poor service, arrogant service executive, poor managing of que.

Ab
Review №80

The behavior of a service boy there is extremely rude and unprofessional

As
Review №81

Staffs are very cooperative. I have pleasant experience here. My mobile was repaired and made ok,without any extra charge when I was not expecting.

Do
Review №82

Awesome Experience... My Phone was within Warranty and Its MotherBoard was burnt... They replaced it at Free of Cost... I didnt wait for too long... They did it within 3 hours... Also Their Behavior was Very Good... Mi Phone and Mi Service Centres are Wonderful... Cheers 👌✌👌

su
Review №83

Waiting time longer than usual

Ti
Review №84

I went here to clear dust from my back cameras glass and within a month itself again my cameras glass is getting filled with dust that means they have not fixed the glass properlyAnd they have damaged my phone now I cannot use any screen recorder in my phone

Su
Review №85

Impressive Service#Awesome #Care 👍#Friendly 😉#Thanks #For #Yours #Service#Well Behaviour 🙏#Must #Visit 😁My Mothers Redmi 3s Screen Is Shattered Then I Go To The Mi Service Centre At 12.10pm. Then They Take The Phone And Repair It. And Give Me Back In The Time Of 12.45pm.. Thanks For Your Attendant And Yours Service ❤️Never Broken My Trust 👍👍👍Satisfied With Yours Service 😀

Ka
Review №86

Excellent quality of service. They fixed the problem in a few hours and the staff were extremely helpful and well-mannered.

Ak
Review №87

Everything is good in their

AK
Review №88

Multi tasking co

Bi
Review №89

Superb service!!My phone had not started and had a heating issue. I googled for xiaomi service centre and got this centres phone number. I asked the location of the centre and went there next day. They asked and solved my problem by replacing the motherboard within 1 and half hour. I would like to rate them:For the Location: 5/5For the environment of the centre: 5/5For the staff: 5/5Everything is great there. Good work.👍👌

Di
Review №90

Excellent service specially front desk employees behaviour,

An
Review №91

Very convenient place ... Staffs are very cooperative... Every one is always ready to solve your problem then n there. Guys if u have any issues regarding your mi phones u must visit barrack pore center

Am
Review №92

Customer Service is good but technical expertise is bit in the lacking side.

An
Review №93

Well behaved and helpful staff. Servicing quality is very good. Also problem identification is quite accurate. Location is also very easy accessibile.

TS
Review №94

Good behavior by all branch workers... They behave so politely and yes good servicing time they gives every customer... 😃😃

AH
Review №95

Great service centre, staffs are very disciplined, well behaved, they repaired my mothers redmi 3s prime within 55 minutes. One of the best & very reliable service centre Ive ever seen.

Ka
Review №96

I have visited Digitech mi service center on 18.09.17.The madam in counter no.2 is very helpful. She listened to my problem carefully and suggested proper procedure to resolve it. She knows how to deal with the customers. I will definitely give Five star because of her but the token giver uncle is very lazy. so its four star from me.

An
Review №97

Although I am not sure about the quality of their service but yesterday I have asked them to clear the dust in the inner side of my mobile camera glass, they assured me that within 2-3 hours they will do it but they said its a kind of software problem (What! ) So, they have to change or reload software. So, I left the place as soon as I can. I think in this way they are stealing money from people. So, I hope you can clearly imagine about their service.

BI
Review №98

Just wowsmart and great service with all staff good behaviour less then two hours u spent and the mobile repaird just wow

Su
Review №99

Really appreciate their work. They will givr you a good advice. I went with my not working mi 4A device and they only charge for screen and rest all prpblpr solved in free of cost. Nice tech team and support team. #best_service.

Av
Review №100

Nice customer service

Information
100 Photos
100 Comments
3.8 Rating
  • Address:80, 58B, East Ghosh Para Road, Lalkuthi, Kolkata, West Bengal 700120, India
  • Site:https://www.mi.com/in/service/repair/
Categories
  • Repair service
  • Mobile phone repair shop
Working hours
  • Monday:10:30AM–7PM
  • Tuesday:10:30AM–7PM
  • Wednesday:10:30AM–7PM
  • Thursday:10:30AM–7PM
  • Friday:Closed
  • Saturday:10:30AM–7PM
  • Sunday:10:30AM–7PM
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