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ILS Hospitals, Dumdum
1, Mall Road, Near, Nagerbazar Flyover, Dum Dum, Kolkata, West Bengal 700080, India
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Su
Review №1

Very good corporate hospital at nager bazaar, kolkata.Most of the doctors and staff members are young and energetic. They are well behaved. Regarding charges they are very transperent. You will get written quotation with all details break up for laparoscopy or any other operations for your approval. This professional approach is much better than verbal package offered by many others.The area is very narrow. But you will manage parking your car below the flyover at ₹20/hour parking fees.Inside the hospital the ambience is very neat and clean. Enough space for waiting patients in OPD.

Su
Review №2

My parents got their COVID 19 vaccine from here. Cost was ₹ 780 per person. The entire process took around 2.5 hours. There was a long queue at the entry point but the registration, billing and vaccination process were frustration free. The premises is not very spacious due to which there was no physical distancing maintained at this hospital. Maybe they could have less people in each of the time slots to avoid this issue. And more time slots to cater to the large number of population. But overall this was a decent experience.

Jh
Review №3

Ive taken both the dose of covid19 vaccine from ILS Dum Dum, nice arrangement, hassle free. Staff is very cooperative and helpful.

An
Review №4

This was about pre covid.. my father (diabetic) had got fever for a few days, we didnt understand the reason and we admitted him here under Dr. Pinaki De.. to cut the story short, he was admitted for 2 weeks, had done hundreds of tests and still the doctors apparently couldnt figure out the reason for my fathers fever.. in the end, they constructed a medical board to figure out the problem and told me that it could even be cancer. I smelled something fishy, my bill was over 2.5 lakes for fever and no other diagnosis. I checked hum out of the hospital and took him to Bangalore for treatment (Manipal Hoapital).. Dr. Pinaki De from ILS refused to talk to the manipal hospital doctor or give him any brief or summary about my father, disconnected the call multiple times. In the end it turns out my father had pnuemonia, and was later cured in 15 days with the treatment he received in Bangalore.Overall this hospital and this doctor are con artists and scammers.. never take ur loved ones here..

Ar
Review №5

I had the oppurtunity to take my covid vaccine from ILS hospital, near nager bajar flyover in dumdum area of kolkata. The crowd management is good. The token system was well managed. Over all a neat and clean drive. The staffs were amicable and let me take selfies during vaccination.

Sa
Review №6

Dear All this is to inform you that ils nagerbazar is providing excellent facility in providing vaccination during this Covid 19 as after visiting mr partha pratim banerjee and his team including rituparna ,Ms Livia injection expert and all who are giving vaccination to all visitors are doing excellent job and hospitality to every one ..Kudos to all and keep safety of yours and family Do gaz ki doori mask hain jaruri ...

Pa
Review №7

I found Dr Pratim Sengupta & his team is knowledgeable, wonderfull & caring. I found this hospital is one of the top hospital in india I visited, in all manners like services, canteen, after opration care, housekeeping, nursing etc. Specially I would like to mention about administrative personnel like N K Vijay & Kirty Sinha Roy helps in every metter upto the hilt. I found Mr Kirty is an asset to the organization. All the best

Ch
Review №8

I got treatment in this hospital. Very good management and staff. Special mention of Mr Neru Vijaywargi who personally supervised everything was in order. I strongly recommend this hospital.

An
Review №9

Recently, my father was admitted to ILS Dumdum for his COVID-19 treatment. Naturally, we were very scared but the behaviour of the stuff and facilities made me feel at ease. Per day cost is also affordable, highly maintained and clean. All the stuff are well connected, of gentle behaviour and the admission desk is also very very helpful and technologically advanced. The location is also very much convenient. I am glad I chose ILSD.

NI
Review №10

The worst in West Bengal.The staff have a lackadaisical attitude.Most of the doctors are least concerned about the patients, and more interested in making money, with an utmost commercial minded tendency while treating patients.The management is the most worthless, as their attitude and behaviour to the patients relatives and family members is immensely rude and dominating.

An
Review №11

Most of the staffs do not understand Bengali. Nurses dont care. Doctors are good.Administration is totally money obsessed and typical bania in nature.They impose Marwari and Gujrati culture and food habits on patients by serving north indian vegetarian food.Only in West Bengal they can be so uncaring about local customs and food habit not in other states.Hidden charges are rampant. Pathetic hospital.admit at your own risk.

Ta
Review №12

We have very bad experience in the ILS hospital. We have admitted our father under guidance of Moumita Bagchi, neuromedicine after my father got mild stroke and unable to move.Initially she told very good, and asked my father to admit for 3-4 days as she was suspecting sodium level decrease. Later when we received bill from hospital after two days only.. It was 1 lakh for general bed and all the pathological report has been done twice in a day which all are double priced than other pathology and that diagnosis is not required at all. We have forced dr to discharge as she is helping hospital to make money from patients. We have also consulted another dr Who told that all pathological reports are not required.

Do
Review №13

Thanks ILS for all your efforts yesterday for my father Mr.Santosh Kumar Ghosh, I am more than happy to acknowledge the initiative the young crop takes no matter whether they are available or not in the hospital. Thanks to the doctors and specially Debankana madam for her continued cooperation with us as my insurance hit a hindrance and required constant response from hospital end to pass the claim. The personal involvement of all to make our care to the optimum is commendable and highly appreciated. Special thanks to Dr Tapas Roy and Floor manager Mr Kirti Sinha Roy for their endless patience and co operation. Thanks a ton.

Ra
Review №14

Prathapratim Bandopadhyay is a nice man.. he helped a lot to my parents for their 2nd dose of vacation..

Mr
Review №15

Good Place with health care. 24x7 Emergency & Pharmacy Services. All Doctors are good & they have good behavior. Also nursing staff have good behavior. ❤️ ❤️ ❤️

Bh
Review №16

I am fully satisfy about ils dumdum service.

Su
Review №17

My mother got discharged yesterday after 10 days of stay in ILS Dumdum. She was Covid positive.When we admitted her in hospital, she was on continuous Oxygen support and within 2 days, she was able to breathe without any support.Doctor and nurses are very much co-operative and specially the staffs and management part is really appreciable. We used to get calls on time and other info about the patient properly.Billing is also reasonable and not much expensive.I would rather say, this hospital has built-up a confidence in me that if a patient is admitted here on time, he/she would get a life back for sure!Big thumbs up for this hospital.

De
Review №18

The worst hospital who acknowledges nothing but money. Doctors count patients , if more number then they come otherwise dont and make the few patients who arrives wait and waste time. Moreover, when my patient was admitted he was given sweets though he was a diabetic patient. In just 3 days a bill of 1lakh 20 thousand was made. Only tests were done and nothing else. From guards to doctors behaviour is not at all good. After all these my patient has not yet recovered . Astonishingly no proper diagnosis was done.

Ay
Review №19

We went yesterday to ILS Hospital for second dose of Covishield.. As we experienced that all the stuffs of ILS are very much cooperative with all the vaccine receivers and the Arrangements are totally hassel free. I think everyone should contact ILS for this purpose.. Further, I am grateful to Mr. Parthapratim Banerjee, who was conducting the process in this regards...

Ad
Review №20

Very Helpful staff of ILS and also provided good assistance by Vaccination staff. Special Thanks to Partha Pratim Banerjee for help needed.

An
Review №21

Hearty compliments to Mr. Partha pratim banerjee for his great help, sincerity, good attitude, commendable manners which he showed to me as I went to ILS HOSPITAL, NAGERBAZAR, regarding 2nd dose of Covishield vaccination of my family members and some enquiries. As I approached him to help me in sorting out some problems in this regard, I was overwhelmed with wonder and satisfaction at his courtesy and patient dealings with me. He politely told me to sit down opposite to his table in vaccination enclosure without disturbing anyone and affecting the process, and gave a lot of time and effort to clear my problems with a genial smile across his lips and gentle talks. I really didnt and couldnt think so much from his side and also some of the staff in such busy hours. I cant but express my wholehearted gratitude to him and others, and pray to the Almighty for his and other s well- being.

Sa
Review №22

On last 2nd Sep21 I had visited ILS , Dumdum to take my 2nd dose of Covishield. It was a busy schedule for me and had to rush for other appointment after taking vaccine . However everything happened so smoothly and in a hassle free way that I was literally surprised. My special thanks to Partha Pratim Banerjee and team for helping me out to get vaccine smoothly. In fact they delayed their lunch for providing me vaccine. Sister Leevia Asem is a very skilled nurse who helped me with a painless injection experience. Overall it was a wonderful experience at ILS Dumdum.

Ab
Review №23

I went for my 2nd Vaccination here with my family and my mother who cannot see, place was packed with people waiting to be vaccinated and other patients. I didnt think it was possible without long wait and much hassle.But then came a Mr. Partha Protim Banerjee a god send person and that he made it happne by sacrificing his own lunch hours i am really grateful to him and the all other staffs of ILS dumdum polite, efficient and humble. So i am more then just happy with our overall experience.

So
Review №24

The behavior of the doctors and Nursing staffs are very generous. They explained every details of the health conditions and treatment course to be followed. The hospital follows international standard of hygine. Special thanks to Sutapa Seal for her patience and co-ordination.

So
Review №25

Yesterday my aunt Mrs.Gopa Barman Roy was discharged from Ils and I am very happy with all the service and effort everyone gives for the care of patient.Ils is like a family to me and I am most thankful for the contd service I have got every time someone close to me was admitted here,the attention to detail in every aspect from emergency department to discharge is commendable. In all my admission Mr. Kirti has assisted me for every help I have asked in my tense situation and has come forth with a solution and I am indebted to his approach even this time round.May this familiarity sustain throughout from everyone,thanks ILS DUM DUM 🙏

An
Review №26

Rating for Covid Vaccination - It went like a breeze.A simple and very swift process for vaccination.It took me barely 10mins since I entered the hospital and my vaccination was done.Kudos to the team for managing it effectively.Pro Tip: For swift vaccination go in the early hours before 11AM and you should receive your vaccine in first 10mins

Su
Review №27

Good hospital. Very good staff. Only downside - Veg food.We took Cabin , which also allows one person to stay along with the patient. Very good rooms.

Kn
Review №28

Worst treatment! Made a bill of Rs. 1.2 lakhs in just 3-4 days without doing anything. We had to take our patient again to another hospital as our patient fell ill within 2-3 days after getting discharged. Moreover, they dont even monitor the patients whereabouts. Same breakfast is given to all the patients. Our patient was given sweets for breakfast despite knowing that he has blood sugar.

su
Review №29

For the treatment of Amarjit Singh...... Outstanding Support for my papaji..... Dr prosenjit sarkar, Dr Subha, Tinku Saha, Mr Souvik Sahaand Mr Partha Pratim Banerjee.Thanks and Regards for outstanding Service for quick recovery of my Father.🙏🙏🙏🙏🙏Sudip

Ma
Review №30

I had brought in my Dad to this Hospital sometime back in January 2021 for COVID 19 care. From the Management to Staff and Doctors to Nurses all are super efficient, very warm hearted and most cordial. I liked the way they treated patient with utmost care and also their near and dear ones by boosting their Morals. One of the best Health Care Centres in Town. This Hospital must be Awarded

Ki
Review №31

One of the best places to get operated and treated at. The staff is exceptionally polite and takes care of each patient with utmost priority!

hr
Review №32

This is not a hospital. This is a place for killing patients. My uncle was charged more than 1 lakh but the result was zero. Worst hospital........... Only playing with the emotions of people... Chor hospital

an
Review №33

All above mr vijaywargiya is very supportive and doctors are also available on phone after pateint is discharged.My son was admitted and he got good treatment over there.

Pa
Review №34

We really had a very warm experience. The hospital and staff are very generous and approachable. Our relative who was in a critical condition was under the best care. We would extend oour gratitude to Sutapa Seal and Madhumita who went out of their way to help and guide us.

Ni
Review №35

I had to stay here for my husband as he was admitted here twice.We were highly satisfied with the behaviour of the staff and the doctors. My husband got his life back here. Bill amount was transparent.

So
Review №36

Big facility. So many Doctors in OPD. Prompt service in Emergency.

Dr
Review №37

I am very much satisfied with the standard of treatment I had received here between 21st July, 2021 till 2nd August, 2021. My recovery was like a miracle. I am thanking the entire medical fraternity involved in my treatment. And I must express my heartfelt gratitude to DR. PRASENJIT SARKAR (treating doctor of mine), Vijay (administrative officer), Tinku Saha (floor manager), the sisters and brothers who had performed investigative and therapeutic procedures on me.

Ra
Review №38

I am satisfied with the hospital authority person work.

Ru
Review №39

Today I went there for vacation. Their system & behavior is very good.

An
Review №40

Recently it started working like this. Getting connected to OPD is a pain. After repeated calling they dont pick the call. Next when u directly go to meet the doctor they questions y havent you taken an appointment. You cant connect to your ur doctor even if its a query,they directly tell u doctor will not take call which means u to need to pay Rs 1000 or whatever amount(fees) even if you have query when u have already met him before.

Jo
Review №41

Thank you to the total gastro team of ILS hospital on behalf of Sarathi lodh bed no 622 Dr Sanjay Banerjee , it was a wonderful experience with you all my baba is recovering ,the whole management team sp Mr Bose , was very helpful । Gratitude 🌸 i will strongly recommend ILS hospital nagerbazar ।

Ta
Review №42

Wonderful facility. Nice doctors. One of the best hospital in my locality

so
Review №43

Plenty of options for various doctors, staffs are well mannered and got prompt response whenever I needed.

sa
Review №44

On 4th of July as my aunt got seriously ill with oxygen saturation of 80, we rushed to ILS Dumdum Road, much to our pleasant surprise, the admission process was just hassle free and within a minute the treatment started... The medical staffs were really very soft spoken and detailed oriented about explaining the complications and health of the patient. Special thanks to M/s Sutapa Seal, M/s Madhumita and Doctor Rajarshee for being so kind in arranging the video calls with the patient multiple time. I am really happy with the support form the hospital staffs and wish them great success in life. Thanks Team ILS.

AK
Review №45

Big thanks to ILS Hospital, Dumdum for arranging comfortable and hassle-free vaccination. Very clean and spacious withhuge seating arrangement. Special thanks to Mr. Saurabh Dasgupta for providing the opportunity to get vaccinated comfortably. Very much satisfied. Service was excellent throughout the entire process.

UP
Review №46

Got my mother vaccinated at ILS Dumdum, it was hassle free and methodical and seating arrangement was really nice. It was very well managed by Mr. Sourav Dassharma and the front desk executive Ramakrishna was really helpful. I am really grateful that they put their best effort so that all candidates receive utmost care.

Ra
Review №47

Its the best hospital in the. AreaThank youEveryone

Pr
Review №48

Ambience is really good.... & Nurses were really experienced... Got vaccinated today...

Ad
Review №49

This is best hospital..Their NICU dept is just awesome..they literally save the life of my little niece..Dr. Trishnendu Mondal is God dor us..Thank you doctor..Thank you ILS Hospital

Sh
Review №50

Best hospital in Kolkata, staff and doctors are very good, cooperative. Specially Thanks to Dr. Sumana Ganguly Madam. Every day I got patient report over phone from the RMO and Dr. Ganguly also.Thanks to ILS Dum Dum Team and Mr. Rudranath Mondal (Billing Incharge) also.

Sa
Review №51

Good management and staffs are cooperative. Service is very good. Bit on the costly side, but very clean and neat services. Highly recommended

Ri
Review №52

I was admitted there for being affected by Corona. The staffs are very cooperative. Hospitality is very appreciable and Sister Antara was a prominent one who made my stay in hospital very comfortable.

Ru
Review №53

Yesterday i got vaccinated, n now as today i had to take mom n dad for vaccination. In ILS hospital they didn’t allow people to enter d hospital, they are making people wait out under d sun straight away under 38 degree to collect d token.Felt so bad for all the handicapped un well Sr citizens. Some went back home seeing such horrible management, some got sick coz of unbearable heat of sun n my parents were among them. Though I somehow managed to make my parents enter n I instead waited for more than an hour under d sun to collect the token, on top of that I wasn’t that fit enough to bear such heat after vaccination that too a day before.Came back home with headache, fever n what not. Worthless paying Rs850 to such hospital for vaccine.However m happy that at least my parents didn’t have to go through this sh*t procedure. When i took vaccine from Suraksha, things went pretty smooth n fine. Suraksha beautifully managed everything.So called big hospital with pathetic management n gross attitude.

De
Review №54

I have worst experience with this hospital. They reach my mom towards death. but it is our good decision to shift her in a nursing home with lower infrastructure and she survived.ILS, Nager bazar, only suck money from the patient party as client. they give no value to her patient. The bill amount they claimed each day, is out of imagination. My review is big zero for this hospital.

Pu
Review №55

I had to admit my father in ILS, he was there for two days.The bill is in higher side, however each and everyone in the hospital is well behaved, informative and helpful.Starting from the Doctor, TPA desk each and everyone has helped me a lot.Thank you so much ILS hospital.

Sa
Review №56

Good treatment and doctor behaviour good

Bi
Review №57

Admitted my wife for laparoscopic cholecystectomy under Dr Tapan Mukherjee. There was a 19mm calculus at the neck of the gall bladder at the bile duct junction... The surgery was thus challenging compared to most other gall bladder surgeries but all went well thanks to Dr Mukherjees vast experience in this field.The staffs in the hospital were also very helpful, special mention to Sudipto of OT who helped to get everything done in a hassle free manner.

am
Review №58

Good place for rich person. If you have the money it is good for you the reason is that it is a private nurshing home and it is not affordable for poor people. So if you want to admit there you must have enough money.

Bi
Review №59

Very prompt and professional service. Service is good and the medical team is very cooperative. Hospital is neat and clean. Except parking ,there is no issue.

So
Review №60

Very Good Hospital. I got the contact for Dr. Devraj Roy (General Surgeon) for my gallstone removal surgery or cholecystectomy from an acquittance. The hospital is a pioneer in Laparoscopic surgeries in eastern India.Dr. Devraj Roy is a very good doctor and surgeon. He is patient enough to answer my numerous questions that I asked him for long span of time pre and post surgeries. He was very straight forward and told my conditions and advantages vs disadvantages of the procedures without any sugar coating - completely honest. He told me the risks associated and in what situations I may need a open surgery which by the never was done on me. I had a normal Laparoscopic surgery only. At the same time, he did not try to scare me with unnecessary tests and lot of scary talks to force me into a lot of unnecessary pre-surgery procedures in the name of for your safety tests. I have faced this in other hospitals where very experienced and even hugely qualified (even foreign returned) doctors have told me to do unnecessary and very costly tests that would have had very bad effect on my internal organs.Post-Surgery also he is still supporting me for my numerous questions and discomfort. I feel very lucky to have him as my doctor in or current times where patients are just a cash cow.By the way he also does not waste too much of time unnecessarily and is very straight forward.The ILS Hospital staff is also very good. I was under a mediclaim policy - so my processes were very smooth from the Hospital side. I was well taken care by Nursing team, Operation team and other teams. Every staff from janitor to the personal nursing to the Meal for patients team was extremely courteous.For people without a mediclaim policy - I will not be able to comment but they have a operations team for negotiations.The Hospital is very clean. The testing facilities may need some ramp up for departments like Echo cardiography, etc. but overall, they are very good and courteous.I am satisfied with the service and all the help. Please be aware that this may not be considered a 5 start facility like other bigger hospitals with bigger names in terms of looks and staff - so monied people may not find it very apt but this hospital is very good, clean and gives ample great support and service if you appreciate an honestly good care. I am myself a middle-class person who could have gone to a bigger hospital in the city because I was under a very good mediclaim policy but on visiting a few hospitals and their doctors I felt ILS was best due to their straightforward talks - especially Dr. Devraj Roy.

S
Review №61

Very Good Hospital. I got the contact for Dr. Devraj Roy (General Surgeon) for my gallstone removal surgery or cholecystectomy from an acquaintance. The hospital is a pioneer in Laparoscopic surgeries in eastern India.Dr. Devraj Roy is a very good doctor and surgeon. He is patient enough to answer my numerous questions that I asked him for long span of time pre and post surgeries. He was very straight forward and told my conditions and advantages vs disadvantages of the procedures without any sugar coating - completely honest. He told me the risks associated and in what situations I may need a open surgery which by the never was done on me. I had a normal Laparoscopic surgery only. At the same time, he did not try to scare me with unnecessary tests and lot of scary talks to force me into a lot of unnecessary pre-surgery procedures in the name of for your safety tests. I have faced this in other hospitals where very experienced and even hugely qualified (even foreign returned) doctors have told me to do unnecessary and very costly tests that would have had very bad effect on my internal organs.Post-Surgery also he is still supporting me for my numerous questions and discomfort. I feel very lucky to have him as my doctor in or current times where patients are just a cash cow.By the way he also does not waste too much of time unnecessarily and is very straight forward.The ILS Hospital staff is also very good. I was under a mediclaim policy - so my processes were very smooth from the Hospital side. I was well taken care by Nursing team, Operation team and other teams. Every staff from janitor to the personal nursing to the Meal for patients team was extremely courteous.For people without a mediclaim policy - I will not be able to comment but they have a operations team for negotiations.The Hospital is very clean. The testing facilities may need some ramp up for departments like Echo cardiography, etc. but overall, they are very good and courteous.I am satisfied with the service and all the help. Please be aware that this may not be considered a 5 start facility like other bigger hospitals with bigger names in terms of looks and staff - so very rich people may not find it very apt but this hospital is very good, clean and gives ample great support and service if you appreciate an honestly good care. I am myself a middle-class person who could have gone to a bigger hospital in the city because I was under a very good mediclaim policy but on visiting a few hospitals and their doctors I felt ILS was best due to their straightforward talks - especially Dr. Devraj Roy.

Yo
Review №62

My grandmother was admitted in ils hospital nagerbazar last year in month of December,And I must say the care they have taken of my grandmother was just super excellent.I would specially like to thank Mr.Raza who is from management,he was the person who was ready to help anytime may be it was day or night.He was very supportive and helped me till last,he is one who always understand once personal problem as well.I would also like to thanks Mrs.Sharmilla who was icu floor manager.She also helped me whenever I needed with smiling face.She was also very supportive and always tried to motivate my grandmother.My experience with ils hospital nagerbazar was just excellent.

su
Review №63

Very nice behaviour and a clean hospital with great behaviour of the staffs with special reference to one Mr Vijay who is a mesiha during these crisis time of vaccination .May god bless him with ever lasting happiness and prosperity.

Sa
Review №64

Good hospital and proper care mainly for kidney diseases

um
Review №65

Very popular hospital in dum dum , service is to good .

No
Review №66

Me and my husband both got covid positive and we were feeling helpless as we didnt have any manpower or any other family members to help us at that time.. By Gods grace we got a leaflet of Home Isolation Care provided by ILS Dumdum.. We immediately contacted Mr Patha Pratim and his team.. He came to us like an angel.. He absolutely made us felt like nothing happened to us and we can fight against this deadly virus.. He and his team gave us so much moral and medical support that we are hale and hearty now.. And last but not the least the constant support and coordination of Dr Raj and Sister Piyali is worth mentioning.. We are obliged to the entire team of ILS Home Isolation Care and will be grateful throughout our life.. Thank you so much.. 🙏🏻

Ha
Review №67

My husband was admitted to ils dumdum and he was suffering from pancreatitis and was covid positive as well but the whole team.of ils took good care and i m.pretty satisfied with there service

Pr
Review №68

What ever be the satisfaction level in the treatment section for the patients (as I am not a patient and appear there with my father for OPD check up) but I like the facilities, architecture, infrastructure etc which are next level good over government hospital 🤗😁.

ga
Review №69

Ils vaccination dept is very helpful...i specially thanks to sourabh...sandip...and all the staff of vaccination dept ,they are really co-orporte for aged people,and thank you for their help in this pandemic condition...god bless them..

Sh
Review №70

My sister has been admitted in this hospital for covid care and they have been working in such a salacious manner, 1) we are asking for reports but the reports provided are her blood work and not the scans, where as she is getting a scan every 2/3 days. The moment we ask for the scan we are provided with the old reports and not the recent ones which show negligible lung involvement 2) Despite of the government protocol the hospital instead of obtaining stock from the stockists, forced us to get Remdisiver and refused to give a hospital prescription where it showed the patient was admitted there. 3) we are being charged for a dietician apparently Coz diet is the most important aspect of covid care and despite that my sister is getting served raw papaya vegetable and rice twice a day instead of a high protein diet .4) The moment we request for a discharge we are told she has damaged her lungs and still needs time while she herself is recovering good and without oxygen support!I would urge all of you who is looking at this hospital to think twice before you go for it.

He
Review №71

Respected Dr.Om Tantia ,I Hemant Daga , take immense pleasure in appending my beautiful experience as a patient at your multispecialty ILS Hospitals , Dum Dum, Kolkata. I thought it is important to pen it down to express my appreciation and gratitude for your entire team working at ILS Hospitals , Dum Dum.I would like to express my most sincere thanks and deep appreciation for all the love, affection & tender care received by me during the past 18 Days from the team of your Doctors , the Nursing Staff , the Deititian team , the hospital canteen services staff, the Floor Management Officials & the House Keeping Facility staff.From the time I entered, for the first time, your super speciality hospital right upto this point of time when I am ready to say good bye. I have felt so much at home.I was recently admitted in a very critical health condition in bed No.332 of the ITU ( Intensive Trauma Unit ) Critical Care for my treatment of severe COVID‐19 acute respiratory distress syndrome (ARDS). From the day I got admitted in this super speciality hospital on 17.04.2021 right upto this point of time of my date of discharge on 04.05.2021 the entire process of my medical treatment was seamless.I was admitted in the ITU under the supervision of Dr.Prasenjit Sarkar, who monitored my Covid treatment in an exceptional manner. I must make a special mention of his supporting nature during my hospitalization which was of immense help. Despite Dr.Sarkars immense busy schedule, he along with his entire team of most able & competent doctors comprising of Dr.Subha Ghosh, Dr.Rajarshi Dhar, Dr Sandeep Pramanik & Dr. Atanu Chakraborty (Physiotherapist) ensured to visit and meet individually all the ailing patients being treated under Dr.Sarkars supervision including myself, being at least once in a day by individually listening to their problems and personally diagonising each of the patients, cheering & encouraging all his patients to win against Covid 19 disease & become a Covid warrior. His way of handling patients is excellent and so soothing that the patient feels immensely confident about recovery. Dr.Sarkar has an eagles eye in diagnosing the problem of his patient and does a meticulous and professional service with a smile. It was a beautiful experience to avail this major Covid 19 treatment & fast recovery under his able care and guidance. His personal attachment with the ailing patient, his devotion to his duty as a doctor and commitment to his profession adhering best medical ethics is commendable & praise worthy. I wish Dr.Sarkar a very successful voyage in his long lasting profession which he will walk many more miles bringing cheer & happiness to many more patients.With my personal experience after being treated at your hospital for the past 18 days, I can confidentally say that the overall patient care is excellent & the medical equipment infrastructure is one of the best at your hospital. I acknowledge my gratitude and special thanks to the entire team of Nursing , the Floor Management officials, the Dietitian team lead by Dr.Jayeeta Roy, the Canteen services & the House Keeping staff of this esteemed institution for commendably delivering their Exemplary services in this COVID situation.It is worth mentioning out here that the entire team of ITU Doctors workings under Dr.Prasenjit Sarkar including the nursing team stood besides me when I broke down & lost hope of living at times while fighting with my Covid infections for my survival. It is very difficult to stay in the ITU for such a long duration of time, more than physical treatment, one requires mental support, encouragement & comfort. But the entire team of doctors in ITU including the nursing team there provided me immense mental support and made me feel comfortable.It is often said People make the difference. For sure, the people at ILS Hospital , Dum Dum made all the difference and I leave this hospital with very pleasant memories of my successful treatment at your hopsital. My prayers and good wishes go out to one and all at your hopsital !

Sa
Review №72

Good service and hotspot immediate care systems.... perfect hospitality.

na
Review №73

Very poor handling of Covid 2nd doses. No communication to patients who took 1st dose. Varied communications being passed on to the public. No one picks the call. Other hospitals have atleast been communicating to ones who took 1st dose to guide and manage. ILS dumdum is just harrassing people who require 2nd dose

Om
Review №74

My Brother and Nephew both was admitted in Ils Hospital Dumdum branch under Dr. Pratim Sengupta. I have experienced excellence service for each and every person of this organization. Specifically I need to mention that both of my patients had mediclaim and am totally satisfied with the service of Ms. Debankana Basu, Sujata Chatterjee and Sonia. They helped me in every possible way to get the final approval. And last but not the least I must mention Ms. Ranita (billing) she was also very co operative.Keep up the good work.RegardsMr. Om Prakash Agarwal(Brother of Mr. Roshan Kumar Agarwal)

SU
Review №75

Worst hospital in terms of treatment and cost, they charges unnecessarily and totally treated with wrong care and patient was put into ventilation, also they denied about the files that patient party has given regarding past history.I would recommend not to go there strictly.

Go
Review №76

Very Good And Reasonable Medication...Regarding Service Im Very Grateful To Mrs. Rupali Bose And Mr. Goutam Chandra... Im Grandson Of Mrs. Ava Rani Gharai, who was being operated a wrist operation... Decent Behaviour And Cooperation Was There All Time...Heartedly Thanks To Dr. Kejriwal And Dr. M.K. Saha For Immediate Response In This Pandemic...Thanking You...Gourav Gharai

Di
Review №77

I want to convey my sincere gratitude to Mr. Sourav Das Gupta for arranging the Covid19 vaccination for my parents at ILS Hospitals, Dumdum on 22.04.2021. I am indebted to him. Thanks a lot.

Ja
Review №78

Doctors and staffs of the hospital are very efficient. Atmosphere of the hospital is perfect. Service excellent 👌

So
Review №79

Recently my father got detected by covid 19 positive. One of my fathers friends suggested me to take him to ILS dumdum. I was having my own doubts about the hospital because I dont stay in Kolkata. Atlast I decided to admit my father to ILS dumdum. Hospital staffs responded amazingly and helped me in al different ways. My special thanks to Dr. Nibedita Chatterjee (COO) who not anly took care of the patient but giving discount on the bill. Thank you Mithu das, Rupali basu from billing department. Thanks a lot to debankana Basu and sujata chatterjee from mediclaim for smoothly process to all the claims while discharge the patient. It was really a amazing experience with ILS dumdum. Thanks a lot.

Sh
Review №80

I would like to thank you ILS Hospital for answering my phone call during the hour of need and help me understand the home isolation package. I am from Chennai but called to know for my parents who live in Kolkata. This was so helpful and really appreciate Mr Partha Pratim Banerjee, he was so polite and gave me all information that I needed to know. The situation is becoming worse every day but we really appreciate your team and the management to stand out of the crowd.Regards,Shantanu ChatterjeeManager of Global PaymentsWorld Bank (IBRD, IFC,MIGA)

Su
Review №81

I usually do not share review to any public forum, but today I felt to do it. Firstly I would like to thank Mr.Parthapratim Banerjee for his immense patience. I cant thank him enough though but still wanted to try. So you all know that current condition is so scary that we all need help. I called up ILS hospital service number, there I came across with the wonder person named Prathapratim Banerjee, I asked him a hell lot questions and I think I have called him almost 3 times, due to my son is covid positive. Being a father my tension was justified but Mr. Banerjees help was amazing he heard my queries like a family member, have me all the information what exactly I wanted. I must thank the organisation who keeps such people in healthcare, so that we the lay man can survive without a blink. Thank you so much for everything.

SU
Review №82

This hospital is very nice and Im highly recommend

So
Review №83

Clean & well maintained. Front desk takes long time for registration. Long list of doctors available for consultation

Pa
Review №84

Very nice and commendable patient service is provided. People are very friendly and particular about patient care,needs, hygiene, emotional and psychological conditions of patients amd lot more. Nicely managed and coordinated work is done.

So
Review №85

Extremely satisfied with the TPA and Insurance teams efficiency and their hard working attitude. Debankana and team worked seamlessly to help me out on my TPA claim settlement.

Ka
Review №86

My patient was admitted in ILS Hospital DumDum on 31/08/2020 Angiography with Angioplasty under Dr. D. P. Sinha. We had corporate mediclaim policy of RBI (Raksha Tpa). We submitted all the documentation in your mediclaim desk. Their service was really good. I must mention the name of Sujata Chatterjee & Debankana Basu in your mediclaim desk they helped me throughout the whole process since admission to discharge. Thanks to all.RegardsKamal Kumar Bhattacharya(Brother of Mr. Shibsankar Bhattacharyya)

Sn
Review №87

Me and entire family is very very grateful and satisfied with the supports, treatment, care, assistance & guidance we got since we have hospitalized my husband in very critical condition- high fever and severe lungs infection.Entire world is going through a very critical time.. having said that in this Pandemic situation .. there are so many odd things happening around us where we dont have any control...I got immense support and cooperation staring from the Emergency dept. to the Admission desk to the Suspected ITU ward -- (Sisters, Brothers & Floor In-charge)- to the Non Covid Ward- Specially Doctors (Dr Pinaki De & well his experienced Team)- to the Mediclaim Team... I was so so panicked.. but all these support put together gave me an unseen inner strength to fight the situation all alone.. Thanks Team ILSD.One more thing I want to mention.. Yesterday my 65 yrs old mom vaccinated from ILSD.. here also I got support from ms Priya from EPABX team and Operation Mr Sandip Das & Team..

sa
Review №88

Expensive but excellent treatment. In emergency conditions they abke to provide good life daving support.

Ja
Review №89

The Hospital is to good and all staff members are to good. Many many thanks for the Doctors , Nurses and all departments.. am referring all the patients to visit ILS DUMDUM for health checkup..

Sn
Review №90

Recently admitted my mother under the supervision of DR K.S Podder. Really happy with the way she was taken care of by the nurses and doctors. The hospitality and service was so good that my mother keeps talking of that. She had a minor CAD and angioplasty was done successfully. ThankYou ILS dumdum.

Pi
Review №91

Hope nobody should have to visit hospital in their lifetime.But we humans are machine so sometime repairing of machine is also required to run properly.ILS MULTISPECIALITY HOSPITAL NAGERBAZAR is a place for all types of solutions.very qualified doctors,nurses and staffs are there.Everything is so well organized.staffs are very friendly.room cleaned 3 to 4 times in a day.food quality is very good for patients as prescribed by nutritionist and is always on time.

Ab
Review №92

Very bad experience waste of money..very un profesaional doctors..

Pr
Review №93

Certainly their service has been improved drastically. First to mention the quality of the food they provide. The patient, my wife, who is very picky on the food quality and taste, is very satisfied with food which was never a brownie point to ILS. All the doctors, medical stuff, nurses are very kind, cooperative and simpathetic towards the patient. It was really a pleasent stay.

Ma
Review №94

I am quite satisfied rather happy the way I got the help from the dealing insurance staff members Ms Debangana Basu & Sujata Chatterjee even on Sunday. Good attitude and response.

De
Review №95

Just a BAD hospital. Doctors quality: so poor

AK
Review №96

I had a very pleasent experience during the stay of my patient from 19.3 to 21.3.21. I am particularly happy about the Doctors parformence as well as the manner in which the Insurance desk has helped me. Ms Sujata Chatterjee is exceptional.With thanks.Akash ChatterjeeH/o Chhanda Chatterjee (patient)

Dh
Review №97

Many thanks to team of ILS HOSPITAL,DUMDUM,specially to the panel of Doctors,namely Dr AK Ojha and Kaushik saha who handled very patiencely the covid case of my family member Mr Ashish ladia and special thanks to Mr Niru Vijay verghese ji who had always attentive in the treatment of patient. Each and every staff of your organisation whosoever of admission staff/ floor manager/ nurses/ pharmacy and even all security guards, all are very much cooperative .In real sense we are very much satisfied with your services and covid treatment.Thanks and lastly our Regards to owner of ILS HOSPITAL,GPT Group.

Sh
Review №98

I am extremely delighted to get services from ILS again hopefully my patient has been treated properly. My father Indrajit Gupta was admitted in ILS Hospital Dum Dum . Service are too good. Speciality Rupali Basu. sujata Chatterjee Debabkana Basu Mithu Das Sonia are too cooperative.Thank you so much.

Pa
Review №99

Very polite behavior from Staffs and good medical assistance from the Team. Excellent Medical setup and instruments. You can trust on them.

su
Review №100

Mediclaim team work very good .spl Debankana Bose mam.all things are very good at ils . Doctor, nurse , manegement team all are very careful about patient .

Information
100 Photos
100 Comments
4.3 Rating
  • Address:1, Mall Road, Near, Nagerbazar Flyover, Dum Dum, Kolkata, West Bengal 700080, India
  • Site:http://www.ilshospitals.com/
  • Phone:+91 33 4031 5000
Categories
  • General hospital
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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