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Apple Authorised ( Premium) Service Centre - F1 Infosolutions & Services Pvt Ltd
FORT KNOX Building Room-210, 2nd Floor 6, Camac Street, Near Shantiniketan Building, Kolkata, West Bengal 700017, India
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Comments
Pa
Review №1

This Apple authorised center is overall good I can say. In this center the behaviour of the service man is also nice they speak very calmly. And the service is also good obviously they are very well trained in think. One thing I can mention for negative point is that there is only one land line contact number and that says busy every time I call, it is only available at the first hour in morning. And also the location is not so easily reachable. At last this is an authorised center and be aware of many fake details in internet.

Sh
Review №2

My issue was my macbook air 2017 model (43k I bought with discount from Flipkart big billion day 2.5 years back)display was not visible. It was visible only with a torchlight . The technicians are not very technically strong I feel. As they still didnt able to find out if that was motherboard issue or display issue. They said to give a try once and see if by fixing one part will resolve my display issue which will charge 32 k ( both the parts motherboard conector and display charge is 62k + tax). If its not resolved then they will refund the amount which doesnt sound very convenient to me. The sitting area is very small and conjusted. They need more technical person. Apple should definitely lessen the price. They just loot people. Really disappointed and decided not to invest again on Apple products.

SW
Review №3

As this is Apple service center so you will get good response from Apple, otherwise my experience is not good enough from this center. Whenever I called them their behavior is good but never called me back and didnt give any updates of my product, though they always took my contact number. And one thing is its better for you to take an online appointment from apple website before coming here, and it will save your time.

Am
Review №4

Good place but good have more counters to serve better

AP
Review №5

They all are very supportive, quick service. They maintain queue for social distancing in a good manner.

RI
Review №6

It is one of the best service center for iPhone. Strongly recommend 👍👍

Bu
Review №7

Everybodys are very supporting with the customers and well maintained Covid guidelines.

Ap
Review №8

Quick solution provide by them. All are well trained.

Pa
Review №9

This center is very good for apple service. I had never seen like this center.

Di
Review №10

Good service center. Trustworthy. This is my first experience with service. I would say it was great. After diagnosis they gave my device back and ordered the required parts. When part received after 6 days they called me back. I gave it them afternoon and they returned my device nect morning. Awesome work done by engineer. Thank you Satyajit Da. Keep up your good work.

Fo
Review №11

Hard to find this service center. Its at the 2nd floor of Fort Knox building. So if facing problem finding this ask the gate keeper in front of the building. I here attached the photos of Knox building. So you can follow that. Try to come at early morning and just after the lunch. Sometimes gets very crowded. Overall good but service should be more faster as only one person doing the official work instead of three. Another thing, before coming please make a appointment from apple support if not possible after coming take a token.

An
Review №12

They dealt with my service issue in a polite and efficient manner

Sa
Review №13

Very quick response to customers,good behaviour, help customers for their product details,although it is good

Mo
Review №14

Behaviour is good enough and quickly response to all, always help regarding the product details.

ma
Review №15

Very good service center for exclusive apple service

Al
Review №16

Good personal behaviour. 👏.

Sa
Review №17

Worst service center ever, I took my macbook pro with a display issue. The laptop is under warranty. Its been almost a month I have not received my laptop. When ever you call them, they will take your job sheet number and tell you that they will check and call back. Never recieved a callback till date. First they ordered a wrong part which didnt fix the issue, again they ordered another part but no updates since then. Absolutely horrendous experience. I would suggest you to look for an alternative service center than coming to this.

Bi
Review №18

Very good service center for Apple exclusive service center

Ra
Review №19

The wait was a tad long but the service was pretty nice. Nice place. Properly air conditioned. They have a water purifier as well. Certified Apple store with same day screen repair for certain devices.

Tr
Review №20

Poor serviceThey dont know how to talk with a customers

Ar
Review №21

Good place to repair ur stuff

Sa
Review №22

Took me 2.5 hrs to get to my token number , really long wait specially after lunch time. Try going during the first half (11:00 or 12:00 noon). But really fast , they repaired my phone in 2 days.NOTE: THEY RARELY PICK UP THE PHONE

Ch
Review №23

One should visit here instead of other service center, its Apple authorized and provide best solution

Sa
Review №24

All employees are quick response for customer attendance and on products.

Ne
Review №25

Well behavior and work very good

SW
Review №26

Its located in the second floor of the building.

Sa
Review №27

Worst Service, Worst Behavior, Irresponsible, Customer Harassment, World most third class Service center.

AB
Review №28

Worst place , they told me that my ipad will going to cost 22000 for just a simple charging port replacement note( my i pad was in warranty, it was a brand new ipad) , they r literally fraud, i repaired my ipad in just 3000 rupees from other repair engineer .

ap
Review №29

Very clean sevice centre and peoples are very friendly.

Ma
Review №30

Its ok my suggestion dont visit this store

Sa
Review №31

An authorised Apple service center with cordial and experienced staff

Ma
Review №32

Closedqq

Dr
Review №33

A Good service center for Apple products. The engineers are well behaved, cooperative and helpful. They are efficient in their work and tries to complete the service as early as possible.

An
Review №34

They are not authorised apple service provider

Dh
Review №35

Little difficult to find but service is good.

Bh
Review №36

Very poor service. I went to replace an Mac battery.They did it and we checked then n there, it was all fine. But as soon as we reached home, and tried to start -- keyboard wasnt workingIts a very dissatisfied customer service! I am unhappy with the work.

Bi
Review №37

Good behaved salesmen. Good so far.

pa
Review №38

My issue resolved quickly

Ar
Review №39

Good service

Vi
Review №40

Good quality service. have all parts. but the staff behaviour is just okay.

Na
Review №41

Loved it, totally must go to place for servicing Apple products, friendly and welcoming staff that instantly helps you with your problem and try to get it done asap

Aa
Review №42

Best apple service centre. One must visit there instead of the other service centres because they charge you less than other centres

Ad
Review №43

One stop premium repair store for all apple products.. Little slow service but a thorough investigation is done..Do not lose the job sheet shared or else you need to get a Filing done at police station for the lost job sheetOverall ok sevice.. The turn around time for accepting and delivering the device can be improved

Ra
Review №44

Good service and helpful engineers

Sa
Review №45

This service center is the best apple service provider.Their behavior was so good. And their service is so fast even after servicing they call their customer and deliver them.And this place was so beautiful

An
Review №46

Pathetic service. Only phone repair happening which I can agree but that has to be mentioned somewhere - its not that you visit them and then they tell you to visit other service centre. It should never be like this. Why cant you be clearer from beginning ...

sh
Review №47

Totally outstaffed . If you have enough time to kill and dont mind waiting then do visit

Ra
Review №48

Good service for apple products

Ma
Review №49

Good place for Apple Service. Apple Engineer are very knowledgable.

sa
Review №50

Place is certified by apple so its safe to give phone for servicing here

Ra
Review №51

Best service center

Ar
Review №52

A great place to repair you Apple phone or devices. We went here to repair my Aple ipad and they provided with a solution real fast. I dont know whats with Ape and their pricey policy. The problem my device had was a battery issue which could have been fixed really smoothly but not according to Apple policy. I had to pay 15k for it. They did not change the battery but gave me a new ipad itself. So basically I paid 15k for a simple battery change. Oh, and FYI that new ipad was the same version not the new one (2006 model).Apple should work on their policies to make it a little less expensive.

Su
Review №53

It was good experience.and the people are very polite and gentle .I am happy with that

ch
Review №54

Good service

Su
Review №55

Genuine Advice are given here.. Not like others service centres who are only seeking for money,.

ma
Review №56

Best Apple Service at Kolkata. They are very genuine. Service experiences are awesome

Th
Review №57

Nice

Ba
Review №58

Good

Te
Review №59

A relief to find such a professional and trustworthy iPhone service centre.

Ku
Review №60

Great service

Uj
Review №61

Good service. Prompt delevery

sr
Review №62

Bogus business

Ta
Review №63

Worst

VI
Review №64

Provides good customer service keep it up👍

Sa
Review №65

Can take your apple product here to have a good service, staffs are also very friendly

RC
Review №66

A very good service center and BF Bihar

Ab
Review №67

F1 info solution is a Asus Mobile and Laptop service centre.you will find less gathering here than other Asus service centre.

Ch
Review №68

Perfect Premium Apple Store in Kolkata

Sa
Review №69

Service and their behaviour really well...!!

sa
Review №70

Worst service. Not professional attitude. They dont even check the phone in three days.

De
Review №71

Reliable and exclusive centre for my apple product

vi
Review №72

Very polite and helpful staff

BE
Review №73

Nice

Uj
Review №74

Nice

su
Review №75

Staff behaviour professional

Sa
Review №76

Thanks all for your good support and cooperation.

Ab
Review №77

Payment by cards need to be in a more secluded place.

Sa
Review №78

The service is very slow. They make the customers wait for a long time.

Bu
Review №79

Good place to get service of your apple devices

Sa
Review №80

Super slow unprofessional service. 3 available counters but only one person was manning a single counter. I sat there for half an hour waiting for my turn while only one person before me was helped.

Ha
Review №81

Nice

Ar
Review №82

Barely have anything in stock in order to be called a Service Center.

Ar
Review №83

F1 infosolutions service is Excelent

Ri
Review №84

Good service

Aa
Review №85

Nice but not excellent

No
Review №86

Nice service with good customer comunication.

Te
Review №87

Nice behaviour and excellent service

Ap
Review №88

Clean service centre

Ay
Review №89

Very helpful and polite staff

Su
Review №90

Dont keep their words.

No
Review №91

Good Service with Authorized Certificate..

jo
Review №92

Very good service centre

Re
Review №93

Excellent service and staff

Na
Review №94

They Are Not Following Sequence...

Pa
Review №95

They are the genuine Apple service center .

va
Review №96

Good

Su
Review №97

Expensive, even need to pay for parking..

So
Review №98

Lack of knowledge

Pr
Review №99

Very bad customer service

SK
Review №100

Situated in 6 camac street

Information
42 Photos
100 Comments
3.9 Rating
  • Address:FORT KNOX Building Room-210, 2nd Floor 6, Camac Street, Near Shantiniketan Building, Kolkata, West Bengal 700017, India
  • Site:http://www.f1infoservices.com/
  • Phone:+91 1800 102 7212
Categories
  • Electronics store
  • Repair service
Working hours
  • Monday:9:30AM–5:30PM
  • Tuesday:9:30AM–5:30PM
  • Wednesday:9:30AM–5:30PM
  • Thursday:Closed
  • Friday:9:30AM–5:30PM
  • Saturday:9:30AM–5:30PM
  • Sunday:9:30AM–5:30PM
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