Bibhash Chakraborty- id-24030008819580. 1)0124030700028655-renewal date 25th august 2020. loan amount 104475 against gold 30.3 grms.Since january 2017 my relation with mannapuram birati branch. past Branch manager krishna sir, alam sir know me very well by name because last 4years i have done several renewals for gold loan in birati branch.they dont want auctioned any instruments of clients. i can not believe that 4year interest paying after my gold was auctioned by new branch head in this pandemic situation. last march 2020 onwards due to pandemic we all are facing financial crunching for jobless or salary 50% getting.for this reason Rbi implementing moritorium & all this. Due to gold rate crushing you people did auctioned my lifetime memorable ornaments.which i recovery very soon. i have several gold loan with others company they did not give anything pressure or this type of auction related notice in this pandemic situation. all clients are not same.Today gold rate down, clients not paying interest, you people contact with me several times agreed but if not possible for me paying now, it is nit mean that you auctoned the gold and recovery your loan amount without given me the some time. once client will be in good position he will pay ur entire interest and clients will recovery the gold, client will be liable for paying the entire amount of interest. so where is problem? auction is not solution. with in year if you auctioned the gold you people cheated to client.Today i received the auctioned letter, due to this letter in my personal family life will be crashed. because all ornaments was my marriege onaments. after paying 4years interst paying i lost my everything. For this issue may be my life will be measurable with in week. No one person returned back my life. please request to you from my last end returned back my memorable gold ornaments. i will liable for pay the interest & all. i am in big trouble.

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